Place your chosen image here. The four corners must just cover the arrow tips. For covers, the three pictures should be the same size and in a straight line.

National Grid – Proudly Serving Our Customers and Communities Today and Tomorrow

2

Who is National Grid?

¾  A local gas and electric transmission and distribution company proudly serving Massachusetts, New York, and Rhode Island

¾  Part of a larger international utility company providing services in the US and the UK

¾  National Grid delivers electricity and gas to approximately 7 million US customers in the northeast and manages the electricity network on Long Island under an agreement with the Long Island Power Authority (LIPA)

We have had our share of challenges…

…and we continue to make improvements

3

Increased Situational Awareness

Help us better manage storms and share Information

4

5

Website Mobile Web

Enhanced Communications

Smart Energy Solutions Program

6

¾  Grid modernization can’t happen if utilities “go it alone”

¾  Success will involve a whole “community” of stakeholders

¾  Customers

¾  Regulators

¾  Legislators

¾  Businesses

¾  Academia

¾  etc….

¾  Together we hosted the two day Green2Growth Summit which brought together 350 diverse stakeholders and used the Appreciative Inquiry Approach

¾  The result:

¾  A Listen, Test and Learn Approach

¾  A focus on customer Choice, Control and Convenience

¾  Enhanced communications and information to better inform choices

Smart Energy Solutions Program

§  Background §  First proposed in 2008 as part of the

Green Communities Act §  Resubmitted in 2011 based on G2G

Summit §  $44M Pilot approved by MA DPU

August 2, 2012 §  Scope

§  2-year pilot - 15,000 Smart Meters §  Dynamic /variable pricing options §  Home energy management devices/

tools/technology §  Outreach and Education from traditional

mailings to Sustainability Hub §  Results to date

§  5,000 Early Field Trial meters in place March 2012

§  Remaining 10,000 meters scheduled to be installed starting Spring 2013

§  Pilot start scheduled for early 2014

Customers can learn more about National Grid’s Smart Energy Solutions program or indicate their preference to opt out of the program by calling 1-855-377-SMART (1-855-377-7627) We also encourage customers and the community to visit us online at www.nationalgrid.com/smartenergy for regular updates. Another valuable source of information will be our Sustainability Hub located at 912 Main Street (scheduled opening Fall of 2013).

Smart Energy Solutions Program

Thank you!

Edward White Jr. National Grid

Vice President - Customer and Business Strategy 40 Sylvan Road

Waltham, MA 02451