E-learning Scoping Exercisefor NHS South Central;

results and recommendations

Alison Wright, E-learning Task Force Manager

Methodology

1. Organisational strategy

2. Learner support

3. Expertise

4. Infrastructure

5. Quality

Principles and aims

Collaboration

Open access

Transferability

SustainabilityPedagogically sound

Portability

Economies of scale

Consistency

AltruisticQuality assurance

Accessibility

Current activity

1. Organisational strategy

75%organisations do not have an e-learning strategy

Half of allorganisations have chosen to integrate e-learning into a wider learning and development strategy

“…it gets a mention.”“…it gets a mention.”

Strategy development

Strategic sponsors

Case study:

SE Mental Health CEO Group

Organisational priorities

• Statutory and mandatory training• Commissioning• Recruitment and selection• Leadership and management• Customer service• Long-term conditions• CRS training• Medicines management• People management skills• Flu pandemic

• Assisting strategy development

• Regular benchmarking

• Engage senior level executives

• Partnership working

2. Learner Support

Common issues

Main barriers are:

• ICT reticence

• Basic ICT skills

• Access to equipment

• Protected time

• Dedicated e-learning leads

• Departments involved in providing learner support:– Library services– L&D administration services– ICT helpdesk

Case study:

Oxfordshire PCT – e-learning champions

• Developing and engaging organisational e-learning champions

3. Expertise

• E-learning leads– Strategic leadership– Change management– Gaining staff engagement– …and management commitment– Commissioning content– Authoring content

“[e-learning] should not be an AOB tagged onto the end of another meeting”.

“[e-learning] should not be an AOB tagged onto the end of another meeting”.

• Development for e-learning professionals

• Development for trainers and tutors

• Develop organisational intelligence

• Workshops for national content

• Start-up & Enhancement packages

• Establish a regional e-learning group

4. Infrastructure

Access

Case study:

Royal Berkshire Healthcare NHS Trust - innovative approaches to access

Platforms

• OLM

• Enterprise Study

• Serco Teknical

• IvySoft

• Moodle

• Training Tracker

Programs

• National content– E-learning for Healthcare www.e-lfh.org.uk– NHS Connecting for Health

• NHS Elite & NHS Health

– Core Learning Units

Percentage CLU Completions Against Total South Central Headcount

1.19%

1.92%

0.19%

0.55%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

Core Learning Unit

Per

cen

tag

e co

mp

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d

Fire Safety

Infection Control

Health & Safety

Equality & Diversity

Programs

• Local content– Off the shelf

• Identified existing opportunities for partnerships!

– Outsourced development• E-learning companies ‘circling like sharks’!

– Internal development• 118 courses

Exercise

The ‘readymade’

adapt & adopt

Open Courseware

MIT OpenCourseWare – e-learning strategy

• To support and encourage the adoption of common national e-learning content standards.

• Any content commissioned centrally to be made available as open courseware.

• Strengthen ties between NHS CFH and SHA E-learning lead.

• To influence adoption of common learning outcomes that satisfy NHSLA requirements.

• To avoid inhibiting innovation.• To emphasise IT requirements to support e-

learning initiatives.• Implementation support for NLMS.• Seek accreditation for learning resources.

• Identification and guidance of reputable providers - pooling evaluation.

• Central support for commissioning content, co-ordinating purchases of enterprise-wide solutions and identifying potential partnerships.

5. Quality

Quality

• E-learning networks– www.elearningnetwork.org– www.towardsmaturity.com– CHAIN network

• WEHT devised evaluation criteria for commissioning

• Quality checks in the development stages

Communication

National E-learning Strategy Board

National E-learning Management Board

SHA E-learning Leads Group

NHS South Central E-learning Group

Trusts / PCTs

• To work within national e-learning governance structures

• To establish agreed criteria for evaluating new products/packages.

“It’s great to see all this moving forward!”

“It’s great to see all this moving forward!”