dva myaccount - register using mygov

Register for MyAccount using myGov

Overview There are two ways to login to MyAccount:

using a DVA Account

using myGov

This document covers the registration process using myGov.

To register for MyAccount this way, you must first obtain an Activation Code from the Online Services Helpdesk.

1. Call the DVA Online Services Helpdesk on 1800 173 858 during business hours and request a myGov activation code.

2. Write this code down.

3. Go to https://myaccount.dva.gov.au.

The DVA Online Services screen displays.

4. Click the Register now | Activate account button.

DVA MyAccount - Register using myGov | Version: 1.0 | Published: 6 September 2014

https://myaccount.dva.gov.au/

The Register screen displays.

5. Click the Register a myGov Account button.

The Acknowledgement screen displays.

6. Click the Yes, I wish to proceed button.


The Identity questions screen displays.

7. Enter your date of birth.

8. Enter your MyAccount activation code.

9. Click the Submit button.

The Confirmation screen displays.

10. Click the Continue button.


The Welcome to myGov Login / Register screen displays.

If you already have a myGov account, see I already have a myGov account. If you do not have a myGov account, see I do not have a myGov account

I already have a myGov account

You will need your myGov username and password.

1. Enter your myGov username.

2. Enter your myGov password.

3. Click the Sign in button.


The Please answer your Secret Question screen displays.

4. Enter the answer to your secret question.

5. Click the Next button.

You will be automatically redirected back to MyAccount.


The Terms and conditions screen displays.

6. Read the terms and conditions.

7. If you agree to the terms and conditions, select the Yes radio button.



The MyAccount Home screen displays.

You have successfully registered for and accessed MyAccount.

To access MyAccount in future, click the Login button on the DVA Online Services screen.

For more information about performing transactions, click the Help button located at the top right of each page.

I do not have a myGov account

From the Welcome to myGov screen.

1. Click the Create a myGov account button.


The Create a myGov account – important information screen displays.

2. Select the terms of use hyperlink to read the myGov terms and conditions.

3. If you agree, select the I accept the myGov terms of use check box.



The Set up your account screen displays.

5. Enter your email address, and then confirm your email address.

Clients will need to provide an email address that is not associated with any other myGov account.

6. Enter your mobile number (optional).

Enter a password, and then confirm the password.

Your password needs to be at least 7 characters long and include at least 1 number

7. Choose three secret questions and provide answers.



The myGov account created screen displays.

Your username will be emailed to you.

If you lose this username, you can use the myGov username reset function to get a reminder.



The Inbox notification preference screen displays.

Select your preferred method of notification, either email or SMS.

You will need to provide a valid Australian mobile number if you wish to use the SMS option.


You will be automatically redirected back to MyAccount.


The Terms and conditions screen displays.

11. Read the terms and conditions.

12. If you agree to the terms and conditions, select the Yes radio button.



The MyAccount Home screen displays.

You have successfully registered for and accessed MyAccount.

To access MyAccount in future, click the Login button on the DVA Online Services screen.

For more information about performing transactions, click the Help button located at the top right of each page.


dva myaccount - register using mygov

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