driver hire australia brochure

Recruiting withDriver Hire AustraliaFor all your temporary and permanent recruitment needs

Much more than driving

www.driverhire.com.au

PERMANENT RECRUITMENT 24/7 SERVICETEMPORARY STAFF QUALITY ASSURED SUPPLY TRAINING

AUSTRALIA

Appointments

About UsDriver Hire is a successful and rapidlygrowing supplier of driving and non-driving staff to the Australian transportand logistics industry, offering the full rangeof casual and permanent recruitmentservices.

Driver Hire was founded in 1983 in the UK,and boasts a growing nationwide networkthere of over 100 offices. The Australiandivision of Driver Hire is now well establishedwith offices in Queensland, New SouthWales, Victoria and Western Australia - andmore openings in the pipeline.

All of this means you can be assured that you’ll get the staff you need, when you need them - and what’s more, they’ll be of the very highest quality.

The most crucial part of anyassignment is your chosen supplier’scommitment and capability to recruitthe people you need.

Quality is at the heart of everything wedo. We have robust recruitment andassignment management processes,backed up by our connection to our long-established UK division. Ourassociation with logistics authorities andtrade body memberships help us keepup to date with current legislation.

Delivering Quality

Recruiting with Driver Hire Australia


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Recruitment ServicesWhether your requirement is casual orpermanent, Driver Hire Australia is ableto support your recruitment across awide range of transport and logisticsroles, including:

• Drivers – all classes - Road Train - Oversize - Tanker - Bus• Mechanics• Boiler Makers• Welders• Fabricators• Paint Sprayers• Managers• Supervisors• Fleet Planners / Schedulers• OH&S• Training• Data Analysts• Hygiene Operatives• Warehouse Operatives• Offsiders• Rail / Trackside• Supply Chain

How We RecruitWe use a wide variety of methods torecruit the very best candidates fromwithin Australia, including:

• Local advertising• Recruitment campaigns utilising local government employment agencies• Media campaigns• Open days• Jobs fairs• Online jobs boards, including our own website: www.driverhire.com.au • Social media• Seminars • Industry bodies & associations• Recommendation

We are also well placed to recruitfrom outside Australia, when required(see page 9). We have developed a series ofonline candidate assessment tools, to enableus to ensure that each candidate we send toyou has exactly the skills you need.

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Consultative approachDriver Hire Australia is more than simply a provider of recruitment services. Our aim is to forgecloser links with our clients, by providing support to your organisation in many different ways:

For example:

• Salary benchmarking – checking market pay rates to ensure your vacancyis attractive / in line with market rates

• Specialist advice – in addition to the extensive international experience of our staff, our UK business has been providing recruitment services since 1983

• Assistance with writing / producing a job specification

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When you ask us to find a member of staff for you, we will first complete a detailedcustomer needs analysis, and then:

• Visit your organisation (if it’s the first vacancy we are handling), to ensure we gain an appreciation ofthe company culture, environment and OH&S etc

• Take a full job brief and ‘person specification’ - The details of the role are important, but equally important for us is knowing the type of person you are looking for

• Search our extensive database of fully vetted candidates and advertise, where appropriate, using our own and independent jobs boards

• Conduct a 150-point skills test, right to work and fatigue management tests, plus any other specific tests required

• Match candidates to your specific requirements and brief them about the job, to establish interest and commitment

• Conduct a detailed telephone and face-to-face interview with all candidates

For permanent appointments, we will also:

• Produce a written candidate summary on each suitable candidate, using information gathered during the interview

• Provide you with a short-list, the candidate’s resume and our written candidate summary

• Arrange an interview at a time to suit you

• Liaise between you and each applicant through to job offer, acceptance and commencement onto your payroll

• Carry out post-placement follow-up with both you and the candidate

• Complete role-specific psychometric testing, where required

You can be confident that Driver Hire Australiawill work to the same exacting standards asyour own.

Recruitment ProcessOur recruitment service is simply a better way of recruiting


It’s important that the service we provide fits your needs as precisely as possible,so we’ll gladly tailor a package for you. For example, we can:

Tailor-made Recruitment Service

• Recruit for multiple sites, in one co-ordinated recruitment campaign

• Work to your clearly defined Service Level Agreements, quality measures and controls

• Provide on-site training and/or inductions

• Bespoke assessments may be developed and implemented for your specific needs

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Expertise in Information TechnologyA key strength of Driver Hire is its expertise in IT. Our in-house developers have developed a widerange of services that harness the power of technology to make the job of managing yourworkforce that bit easier.

Examples of this include our Agency Management System (AMS), Driver Hire eAssessments, and(currently in the UK only) our online driving licence verification service, dh Licence Check. We areconstantly working on new ways to enhance the service we offer our customers around the worldthrough the smart use of technology.

eAssessmentsDriver Hire eAssessments is a range of onlineproducts designed especially for the logisticsindustry to help you effectively manage worker riskfor your drivers. The system allows you to screennew workers and determine the knowledge levels ofyour current employees in a variety of subjects, andto understand their training requirements.

Our eAssessments are mobile device compatibleand make use of eLearning technologies includingaudio, video and interactive puzzles. Eachassessment has a minimum of 50 questions, whichcandidates work through, and are given animmediate response to their answers.

More importantly, when they get a question wrong,they are shown the correct answer. Our ‘Check+’system then rephrases the question asks it againlater in the assessment to re-affirm their knowledge.

Licence CheckingOur innovative online licence checking systemenables managers to verify the driving licence statusof all of their drivers at a glance, using a ‘traffic light’notification dashboard. The system checks licencesto ensure that each driver holds a correct and validlicence for the vehicles they are driving.

Regular checks are carried out automaticallyaccording to a schedule set by the user, and thesystem provides an alert if there is anything themanager should be aware of. This system helps toenhance safety, risk management and legalcompliance for Driver Hire customers.

dh Licence check relies on a direct feed from theUK’s Driver and Vehicle Licensing Agency. We planto roll the service out to other countries as thisbecomes possible.

Agency Management System (AMS)This web-based tool allows you to manage all of your agency staff requirements online, and is particularly useful forlarge, multi-site organisations who use temporary staff on a regular basis.

AMS can be used to:

• Book temporary staff • Manage timesheets

• Approve invoices • Manage third party agency bookings

AMS helps to improve visibility of staff use and cost controls, improve planning capabilities and improve your bookingfulfilment rate. The system can generate bespoke management reports, which can be delivered directly to you

• eAssessments • dh Licence Check • AMS

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TrainingWhy Driver Hire Training?Our company has over 30 years’experience in serving the road transportindustry and so we understand thechallenges that face everyone working inthis industry. Our service has beendesigned to make everything as simple aspossible.

Driver Hire’s Training department provides a wide range of training services for ourclients and candidates working within thetransport and logistics industry.

We operate in a heavily regulated industryand we know how difficult it can be fordrivers and other staff to keep up to speedwith the rules that affect them while theyare at work. At the same time, we believewe have a responsibility to our customersto provide staff that are fully aware of (and comply with) all relevant legislation.

Flexibility We won’t pin you down to a particular date ormake your drivers travel miles for their training.We’ll work with you to find a date and venuethat suits your business. We can even cometo you, if you have appropriate facilities. We will also give you a choice of modules soyou can choose the subjects that you thinkwill be most useful.

When you book your employees in with Driver Hire Training, you can be confident that you are getting great training.

Skills AssessmentsOn top of our first class driver training, all of our Driver Hire professional drivers areput through a complete registration, interviewand driver competence assessment. This isone of the things that makes Driver Hiredifferent to many of its competitors.

The purpose of this assessment is notnecessarily to reject candidates but rather to identify the areas where the candidate, with the help of Driver Hire, needs to improvetheir knowledge or skills.

A range of training modules is currently available through Driver Hire Training, including:• Safe And Fuel Efficient Driving• Customer Service in the Transport Industry

Planned Training Modules• Delivery Driving • Fatigue Management• Introduction to OH&S• Manual Handling


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In addition to our classroom-based training service we are pleased to introduce Driver HireAustralia’s range of eLearning services, which are specifically designed to address key issues fortransport operators. Our aim is to help your fleet run more efficiently and profitably.

We currently offer eLearning courses in Fuel Efficient Driving and the Daily Walk Around Check.Our courses are designed to be fun and interactive, to ensure that drivers engage with the courseand learn effectively. Both courses provide an assessment so that you can see the learning thathas taken place.

Fuel Efficient DrivingFuel bills account for around a third of the total cost of running a transport operation, and thesavings that can be made by driving in a more fuel efficient way can be really significant.

Our course concentrates on three key areas where fuel can be saved: actions to take beforesetting off, techniques for driving on the road, and actions to take when back at base.

Daily Walk Around Check85% of all defects found in roadside inspections could have been avoided if the driver hadcompleted their daily walk around check correctly. These checks not only improve safety for thedriver and other road users, but also help to increase legal compliance and can reduce vehiclemaintenance costs.

This course shows learners why the checks are so important, what features need to be checkedinside and outside the vehicle, and the actions to take if any defects are identified.

Please ask for more information on our eLearning range. Further courses are in development.

eLearning

• Fuel Efficient Driving • Daily Walk Around Check

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National Skills ShortageNo one needs to tell you how damaging it can be to your business and brand whendeadlines and customer orders cannot be met due to a shortage of skilled workers.

You only need to watch the news, listen to the radio or even pick up a newspaper tounderstand that there is a continuing issue with the availability of high quality, reliableskilled workers in Australia. Recruitment is steadily becoming a genuine concern formany Australian businesses.

Whilst Australia is suffering from a skills shortage, many European countries areexperiencing high unemployment rates, meaning that large numbers of highly-skilledpeople are looking for work abroad. As a result, many Australian companies who arestruggling to find the right people have turned to international recruitment, and found it to be a successful alternative – with thousands coming from the UK.

International Recruitment


Why Recruit from the UK?There are many good reasons why it makes sense to recruit from the UK:• Large population (64.1m)• High unemployment rate (2.0m aged 16-64)• Unstable economy with limited employment opportunities and salary cutbacks• Culture, education and judicial system very similar to Australia • Visa application process is now swift and straightforward

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You may already have a recruitment partner who recruits for you in the UK, but always bear inmind that where they are based will have a direct impact on their ability to recruit the rightcandidate workforce for you.

For example, if your UK recruitment partner is based in London and you require oil & gas workers,they will largely find these kinds of candidates in Scotland, which is at least 650km away.

Driver Hire’s UK Network• Offices in every major town & city• Extensive candidate database • Locally recruited, including face-to-face interviews• Skills tested to your specific requirements• Central head office providing support functions e.g. marketing & IT support

Choosing Driver Hire means you can be confident that you’ll have access to the very best candidates from all areas of the UK.

The Driver Hire Difference

England

NorthManufacturingTransport & distributionSteel productionChemicalsAerospace

MidlandsEngineering & weldingCar & auto productionMechanical

SouthFinance & insuranceBanking

ScotlandOil & gasEnergy inc. renewablesSciencesTourismFood & drinkForestry

IrelandCivil & constructionTrades & labourAgriculture

Industry Sector Recruitment Target Areas

AUSTRALIA

PERMANENT RECRUITMENT 24/7 SERVICETEMPORARY STAFF QUALITY ASSURED SUPPLY TRAINING


Appointments

Customer Benefits• Extremely competitive rates for casual and permanent recruitment

• Robust, flexible approach to recruitment

• Unlock the flexibility benefits of using casual staff

• Avoid the hidden costs of recruiting permanent staff

• Innovative online and classroom training services

• A dedicated Account Manager to handle each recruitment campaign

• Access to local, national and international recruitment channels

For more information on our recruitment services, please contact Driver Hire Australia

Ref:6486Copyright©2015 Driver Hire Group Services Ltd

driver hire australia brochure

Recruiting & HR