drew pollock portfolio

8/12/2019 Drew Pollock Portfolio

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About Me

Im a 22-year-old IT professional, working in IT support whilst studying a Bachelor of

Multimedia/Bachelor of Information Technology at Griffith University, Gold Coast.

I am finalising my studies in the year 2014, with a view to graduate in December.

Im aspiring to be a well-polished graphic designer, web developer and photographer.

Ive been honing my skills by designing freelance for several years in conjunction with full time

work, completing commercial, personal and academic projects.

This portfolio is to showcase my work in the design industry, and portray my experience

working as an IT professional in support roles.

My goal is to create beautiful, captivating, intriguing designs.

In a nutshell

/Graphic Designer branding, corporate identity, advertising and marketing.

/Web Developer dynamic websites, driven by PHP, JavaScript and MySQL cased in

beautiful HTML and CSS presentation.

/Photographer landscapes, nature, product shots, and portraiture.

All work herein is my own, including the exquisite photography on front and back covers.

Drew Pollock

[email protected]

0422 803 155


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Curriculum Vitae

University of New England Client Services 2013-Present

I started at UNE in mid-2013 on the IT Service Desk working in ITsupport. To date I have undertaken full service desk training for

customer service and troubleshooting IT faults. I have also

successfully completed the Information Technology Infrastructure

Library certification.

IT support for desktop standard operating environments,networking, internet and software,

Managing up to 30 open tickets at any time, Providing a high level of customer service, managing clients

accounts and building rapport.

Freelance Graphic and Web Design 2010-Present

Ive been working in an ad hoc freelance capacity to build my

portfolio, creating websites, logos, branding packages, and mobile

applications.

Telstra Head Technician 2010-13

I started working in a Telstra retail store in 2010. Throughout my 3

years at Telstra I grew into the role of head technician for two retail

stores and one business centre on the Tech Bar service, training

several employees in both customer service and technical roles. Customer service, sales, complaint handling and resolution, Troubleshooting IT issues pertaining to internet, networks,

hardware, software, mobiles and desktop systems,

Training and mentoring staff for customer service and TechBar roles,

Managing several jobs and accounts simultaneously todeliver excellent customer experience both in store and

after-sales.

Drew Pollock

[email protected]

0422 803 155

Education and Training

BA Multimedia VisualMedia Design major

BA InformationTechnology Informatics

major

UNE IT Services training ITIL certification Telstra Tech Bar trainingSkills

Adobe Creative Suite;o Illustrator,

PhotoShop, Flash,

Dreamweaver,

InDesign, Lightroom,

Premier, AfterEffects.

HTML, CSS, PHP,JavaScript (including

jQuery), MySQL,

ActionScript 2.0 & 3.0

Extensive experience withMac and Windows

CMS (Wordpress), SEO,database design.

Excel, Word, PowerPoint.Referees and more work

available upon request.


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Portfolio Logo Design


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Portfolio Advertising


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Portfolio Graphic Design


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Portfolio Photography


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Portfolio Corporate Material


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Portfolio Brand Identity


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Portfolio Mobile Application


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drew pollock portfolio

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