The Leiston Surgery
Main St, Leiston, Suffolk, IP16 4ES
Tel 01728 830 526
Fax 01728 832 029
www.leistonsurgery.com
Dr Imran Qureshi
Dr Sally Simmonds
Dr Karen Blades
Dr Nicola Maggs
Dr Samir Pai
Dr Lucy Jackson
VACANCY GP Receptionist/Administrator
Leiston Surgery
Part-time 15-20 hrs per week
Job Summary:
Leiston Surgery has 2 permanent part-time vacancies for a GP Receptionist/Administrator we are a fast-growing practice, due to an internal promotion we are looking for enthusiastic and flexible part time receptionists to join our team. Ideally, we are looking for 15-20 hours per week, worked across 3 or 4 days.
Duty patterns are variable but the practice's core hours are from 07:45 to 18:30 Monday to Friday. The ideal candidate will be passionate about great customer service, enjoying working as part of a team. In return we will offer a competitive salary, excellent annual leave with a supportive work environment.
Leiston Surgery reception team pride themselves on offering excellent, efficient and friendly service to all patients.
Receptionist duties include:
· Answering the telephones
· Booking GP, Practice Nurse and Health Care Assistant appointments
· Administrative tasks including registering new patients, photocopying, shredding and completing forms
· Using the in house clinical system, SystmOne, to deal with the full range of patient queries
· Filing and retrieving patient records
· Processing repeat prescription requests
· Promotion and advice on the online access system
Person Specification:
· Excellent team player
· Flexible and adaptable
· Embraces improvement and change
· Able to deal with pressure and conflicting demands
· Enjoys interacting with patients and providing excellent customer service
Work Experience/ Skills/Qualifications:
· Good IT skills and previous experience as a GP Receptionist is desirable.
· Experience in a customer service or receptionist role is the minimum requirement.
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organisation, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
Apply in writing to Practice Manager – Sarah McLennan, Main Street, Leiston, Suffolk, IP16 4ES
Closing Date Monday 20th November 2017
