Starfish)Getting)Started)Guide)This%guide%will%walk%you%through%the%basic%steps%to%get%started%with%Starfish.%%)
%%
Accessing)Starfish:)1.) Open%your%web%browser%and%go%to%
http://www.findlay.edu.%
2.) Click%the%“Links”%button%in%the%upper%right%hand%corner%of%the%page.%
3.) Click%on%“UF%Online”%(a.k.a%Blackboard)%and%logHin%with%your%UFnet%Account%credentials.%
4.) Once%logged%in,%you%will%find%Starfish%as%a%module%on%the%left%side%of%the%screen.%%To%
access%Starfish,%click%“Starfish%Home”.%%
%
)))First)Time)Users:)First%time%users%will%be%prompted%to%input%their%established%office%hours%and%create%a%Starfish%profile.%%Your%Starfish%
profile%information%shows%in%the%Student%Success%Network.%Below%are%instructions%on%how%to%complete%this%process.%!
%
1.) If%this%is%your%first%time%accessing%Starfish,%you%
will%see%a%screen%similar%to%the%one%to%the%
right.%%If%you%are%a%faculty%or%staff%member%
with%office%hours,%proceed%to%complete%the%
right%column%labeled%“Office%Hours%Setup%
Wizard”.%%!!If!you!do!not!have!office!hours,!uncheck!“Show!me!the!Office!Hours…”!and!click!“Close”!to!skip!this!step.!!
2.) !Upon%completing%your%office%hours,%you%will%
then%be%prompted%with%a%link%named,%“Go%to%
Profile”.%%Click%the%link%to%access%your%profile.%%If%you%did%not%input%office%hours,%click%the%“Profile”%button%to%access%your%
Starfish%Profile.!
)
Instructor)and)Advisor)Getting)Started)Guide=)
Copyright%©%2011%Starfish%Retention%Solutions,%Inc.%EAC0109%
Creating)your)Starfish)Profile:)1. Your%Name,%Login,%and%Institution%email%will%
automatically%default%into%your%profile.%You%may%add:%
• Photo%(Recommended)%
• Office%Phone%Number%(Recommended)%
• Cell%Phone%Number%(Optional)%
• Alternate%Email%Address%(Preference!for!which!email!receives!Starfish!correspondence!can!be!made.)%
2. Fill%out%the%General)Overview%section%to%let%students%know%how%you%can%assist%them.%(Recommended)%
3. Compose%a%brief%Biography%to%help%students%learn%about%you.%
4. Select%Save.%
)Setting)Appointment)Preferences:)1. Click%on%“Appointment%Preferences”%to%choose%default%
settings%for%your%calendar.%You%can%set%preferences%for:%
• Appointment%Lengths%
• Scheduling%Deadline%
• Office%Location%
• Instructions%(Ex.%“Please%use%side%door%when%entering%the%
office.”)%
2. Calendar%Managers%allows%you%to%add%others%that%can%add%or%
edit%appointments%on%your%calendar.%
3. Select%“Save”%to%retain%your%preferences.
)
Configuring)Email)Reminders:)1. Selecting%the%“Email%Notifications”%tab%will%
allow%you%to%setup%notification%preferences%
such%as:%
• Email%Reminders%
• Appointment%Alerts%
2. Tracking%Item%Notifications%(raised%flags).%%
3. Check%“Change%to%my%appointments”%
4. Select%“Save”%to%retain%your%preferences.%
Starfish)Raising)Flags)This%guide%will%walk%you%through%how%to%find%students%and%raise%flags%in%Starfish.%%)
%%
Finding)Students:)1.) From%the%Starfish%Home%Screen,%click%
“Students”%at%the%top%of%the%screen.%2.) Select%the%appropriate%Connection%(e.g.,%
Coach,%Fac/Staff,%etc.)%using%the%dropdown%menu.%
3.) Select%the%appropriate%Term%using%the%dropdown%menu.%
%Note:%If%you%are%looking%for%a%particular%student%in%a%course%that%you%are%teaching,%you%can%use%the%“Connection”%menu%to%pull%up%a%list%of%students%in%a%specific%course%%4.) Enter%student%name%into%the%Search%field.%5.) Select%Go.%6.) The%student%will%show%up%in%the%field%below%the%Search%box.%%Select%the%student’s%name.%
(You%may%search%for%a%student%using%their%full%name,%first%name,%last%name,%or%ID%number.)%
)Student)Folder:%After%searching%for%a%student,%you%can%click%on%their%name%to%pull%up%their%“Student%Folder”.%%The%student%folder%compiles%all%student%information%that%is%collected%in%Starfish%on%any%single%student.%%In%the%student%folder%you%can:%%
• Raise%a%flag%• Refer%• Create%ToPDo%• Add%Kudo%• Email%Students%• Add%Note%
%
)))
Instructor)and)Advisor)Getting)Started)Guide=)
Copyright%©%2011%Starfish%Retention%Solutions,%Inc.%EAC0109%
Raising)a)Flag:%Raising%a%flag%allows%for%the%notation%of%a%concern%by%the%instructor,%advisor,%or%other%supporting%staff%members.%%Below%are%instructions%on%how%to%raise%a%flag%under%the%student%folder.%1. In%the%student%folder,%click%the%“Raise%Flag”%button.%2. After%clicking%the%“Raise%Flag”%button,%the%raise%flag%box%will%
appear.%%Start%by%choosing%a%tracking%item,%which%will%categorize%the%flag%you%will%raise%for%the%student.%%For%a%detailed%list%of%the%flags%in%Starfish%and%their%email%to%student%permissions,%please%refer%to%the%“Starfish%Flags%&%Kudos”%documentation.%%%
3. Add%a%brief%comment%that%describes%the%particular%issue%that%may%be%occurring%with%the%student.%
4. If%the%issue%is%in%conjunction%with%a%course,%choose%the%course%from%the%“Course%Context”%dropPdown%menu.%
5. When%the%flag%is%ready%for%submission,%click%“Save”.%
Note:%Below%the%“Course%Context”%menu,%there%is%a%box%notifying%you%of%the%individuals%who%have%permissions%to%view%the%flag%for%the%student%in%their%student%folder.%
Creating)Student)Kudos:)
Creating%Kudos%is%a%way%for%you%to%acknowledge%student%achievements%while%they%are%in%college.%%Kudos%can%be%used%for%positive%reinforcement,%thank%you%notes%or%congratulations.%%Below%are%steps%on%how%to%add%a%kudo%to%a%student%profile.%
1. In%the%student%folder,%click%the%“Add%Kudo”%button.%2. After%clicking%the%“Add%Kudo”%button,%the%add%kudo%box%will%
appear.%%Start%by%choosing%a%tracking%item,%which%will%categorize%the%kudo%you%will%raise%for%the%student.%
%For%a%detailed%list%of%the%kudos%in%Starfish%and%their%email%to%student%permissions,%please%refer%to%the%“Starfish%Flags%&%Kudos”%documentation.%%
%3. Add%a%brief%comment%that%describes%why%the%student%is%
receiving%the%kudo.%4. If%the%kudo%is%in%conjunction%with%a%course,%choose%the%
course%from%the%“Course%Context”%dropPdown%menu.%5. When%the%kudo%is%ready%for%submission,%click%“Save”.%
Note:%Below%the%“Course%Context”%menu,%there%is%a%box%notifying%you%of%the%individuals%who%have%permissions%to%view%the%flag%for%the%student%in%their%student%folder.%
Starfish)Flags)and)Kudos)This%is%a%guide%lists%all%of%the%flags%and%kudos%available%in%Starfish.%%)
%%
Starfish®)Flags)&)Kudos.))%%
This%document%will%provide%you%with%a%comprehensive%listing%of%the%flag%and%kudo%options%available%to%you%in%Starfish.%%Flags%and%Kudos%provide%a%convenient%way%to%notify%individuals%about%student%concerns%or%successes%in%courses%and%throughout%campus.%
Flag% Description%
Behavior)Concerns) Raise%this%flag%if%the%student%is%causing%a%distraction%in%class,%sleeping%in%class,%etc.%[No%Email%to%Student]%
Concern)Raise%this%flag%if%you%have%general%concerns%regarding%the%well%being%of%a%student.%[No%Email%to%Student])
Health)Concern)Raise%this%flag%if%student%is%having%issues%with%depression,%eating%issues%etc.%[No%Email%to%Student]%
Homesickness)Raise%this%flag%if%the%student%is%showing%signs%of%homesickness.%[No%Email%to%Student]%
Major)Academic))Concern)
Raise%this%flag%if%a%student%is%experiencing%severe%attendance%and/or%grade%concerns%and%at%this%time%it%might%be%in%their%best%interest%to%drop%the%class.%%[Email%to%Student]%
Midterms)Raise%this%flag%if%a%student%is%at%a%grade%below%a%C.%%(Email%to%Student))
Missing/Late)Assignments)
Raise%this%flag%for%students%who%missed%2I3%consecutive%assignments.%%(1%major%assignment%or%two%or%more%minor%assignments)%[%Email%to%Student]%
Poor)Attendance)Raise%this%flag%for%students%who%missed%2%I%3%consecutive%unexcused%classes.%%Please%state%the%last%day%of%attendance.%[Email%to%Student]%
Poor)Participation/)Engagement)
Raise%this%flag%for%students%who%do%not%seem%to%be%engaged%in%class.%[No%Email%to%Student]%
Test/Quiz/Project)Below)Average)
Raise%this%flag%for%students%who%are%sitting%at%a%CI%or%lower.%[Email%to%Student]%
Instructor)and)Advisor)Getting)Started)Guide=)
Copyright%©%2011%Starfish%Retention%Solutions,%Inc.%EAC0109%
Transfer)Raise%this%flag%if%you%are%aware%that%a%student%is%thinking%about%transferring.%%Please%state%in%the%comments%section%if%the%student%shares%where%they%want%to%transfer.%%(No%Email%to%Student)%
Tutoring)Referral)Raise%this%flag%if%the%student%needs%to%be%directed%to%the%Academic%Support%Center.%%(Email%to%Student)%
6)Active)Flags)This%flag%is%automatically%raised%when%the%student%receives%the%sixth%active%flag.%
)
Kudos)Badges)
Kudos% Description%
Congratulations!% Raise%this%kudos%badge%if%the%student%deserves%recognition.%[Email%to%Student]%
Excellent%Academic%Performance%
Raise%this%kudos%badge%if%a%student%has%been%dedicated%and%worked%hard%in%the%classroom.%[Email%to%Student])
Good%Course%Progress%
Raise%this%kudos%badge%if%a%student%has%been%making%good%progress%in%the%classroom.%[Email%to%Student]%
Good%Effort%Raise%this%kudos%badge%if%the%student%is%making%good%progress%in%your%course.%[Email%to%Student]%
Outstanding%Academic%Performance%
Raise%this%kudos%badge%if%the%student%is%making%good%progress%in%your%course.%[Email%to%Student]%
Thank%You!% Raise%this%kudos%badge%if%the%student%deserves%recognition%for%a%positive%deed%or%action%in%the%classroom%or%on%campus.%[Email%to%Student]%
%
%
%
Starfish)Sending)Notes)and)Emails)This%guide%will%walk%you%through%how%send%notes%and%emails%through%Starfish.%%)
%%
Adding/Sending)Notes:)Using%“Notes”%in%Starfish%is%a%great%way%to%communicate%with%students%and%the%individuals%within%their%Success%Network.%%
Notes%in%Starfish%are%saved%in%the%student%folder%and%can%be%recalled%if%needed%at%a%later%time.%%Below%are%the%steps%for%
sending%a%note.%
%
1.) In%the%student%folder,%click%the%“Add%Note”%button.%2.) After%clicking%the%“Add%Note”%button,%the%add%note%
box%will%appear.%%Complete%the%following%areas:%
• Create%Subject%
• Compose%Note%
• Select%Shared%or%Private*%
• Select%Copies%(if%desired)%to%be%sent%via%email%
to%yourself%or%student%
*When&adding&a¬e&in&Starfish,&the&content&is&visible&to&other&selected&staff&unless&designated&as&“Private”.&
3.) When%the%note%is%complete,%Click%“Submit”%to%send%
the%note.%
)Sending)an)Email:%If%you%would%like%to%quickly%contact%a%student,%you%can%
use%the%builtPin%email%feature.%%Emails%sent%through%
Starfish%are%not%viewable%in%the%student%folder%for%
those%in%the%student%Success%Network.%%If%you%want%the%
correspondence%to%be%saved%in%the%student%folder%and%
be%viewable%by%those%in%the%student%network,%it%is%best%
to%use%the%“Add%Note”%feature%(explained%above).%%
Below%are%the%steps%for%sending%an%email.%
%
1. In%the%student%folder,%click%the%“Send%Email”.%
2. After%clicking%the%“Send%Email”%button,%the%send%
email.%%Complete%the%following%area:%%
• Create%Subject%
• Compose%Email%
• Submit%
Starfish)Managing)and)Clearing)Flags)This%guide%will%walk%you%through%how%manage%and%clear%flags%in%Starfish.%%)
%%
Starfish)Home)Screen:)The%Starfish%“Home”%screen%allows%a%quick%view%of%flags%you%are%managing%or%have%raised.%%Under%the%“Home”%button,%you%will%see%flags%for%students%who:%
• Are%in%one%of%your%courses%• Have%you%listed%as%an%advisor%• Have%you%listed%as%a%secondary%advisor%• Have%you%listed%as%coach%
The%“Recent%Changes”%module%will%show%you%any%new%or%cleared%Flag%or%Kudo%raised%for%a%student%you%are%linked%to.%%The%“Flags%I’m%Managing”%will%show%any%flags%that%you%have%raised%or%that%you%are%responsible%for%managing%in%Starfish.%%
)Clearing)Flags:%When%an%issue%relating%to%a%flag%raised%is%resolved,%some%individuals%with%the%proper%permissions%are%able%to%clear%the%flag.%%To%clear%the%flag,%follow%the%steps%below:%%1. From%the%Starfish%“Home”%screen,%locate%the%“Flags%
I’m%Managing”%module.%%%2. Click%on%the%flag%icon%to%the%left%of%the%students%
name%and%a%menu%will%appear.%3. Click%on%“Clear%Flag”.%4. You%will%be%prompted%with%a%box%to%indicate%why%
the%flag%is%being%cleared.%5. Click%“Submit”%to%finalize%the%clearing%of%the%flag.%
Note:%You%can%also%clear%student%flags%under%their%individual%student%folder%by%clicking%on%the%“Tracking”%tab.%