welcome to · starfish student success •starfish support: [email protected] •accessed...
TRANSCRIPT
Welcome to
SOAR
STUDENT ORIENTATION
ADVISING & REGISTRATION
Office of
Information
Technology
SOAR
TechnologyInformation Session
3SOAR Department of Xxxxxx Xxxxx
Today’s Topics
• Network Account/E-mail
• Blackboard Online Learning Portal
• Campus Card
• Computer Labs
• Student Technical Support Office
• Network, CATV, and Computers
• Security
Office of Information Technology
4SOAR Department of Xxxxxx Xxxxx
Office of Information
Technology
• Administrative Offices Located in Echlin Hall
• Monday – Friday, 8:30AM – 4:30PM
• Vincent Mangiacapra
• Associate VP/CIO
• 203-932-7058 / [email protected]
• Greg Bartholomew
• Director of Networking/Systems Operations
• 203-932-7059 / [email protected]
• Alan MacDougall
• Director of Educational Technology
• 203-932-7054 / [email protected]
Office of Information Technology
5SOAR Department of Xxxxxx Xxxxx
Network Account & Password
• First initial, first 4 characters of last name, #
• John Smith: jsmit1
• Password requirements
• CHANGE your password
• HARD PASSWORDS INCLUDE: upper, lower, number, special character
• Password reset on University website – PRE-ENROLL
• https://passwordreset.newhaven.edu
• DO NOT SHARE account/password information
• Portals for systems, important announcements, information on: https://mycharger.newhaven.edu
Office of Information Technology
6SOAR Department of Xxxxxx Xxxxx
Email and OneDrive
• E-mail web access (Microsoft hosted Office 365)
• https://portal.office.com
• Instructions available for smartphone/Outlook
• 50 GB space
• PREFERRED METHOD OF COMMUNICATION
• OneDrive
• 1 TB Cloud storage
• Browser or Apps for all devices
Office of Information Technology
7SOAR Department of Xxxxxx Xxxxx
Blackboard
• https://blackboard.newhaven.edu
• Institution-wide LMS
• Supports traditional, hybrid, and online courses
• Also used to provide student services and support
• Primary method for instructors to interact with students outside the classroom
• Same username/password as network account
• Can also be accessed from MyCharger Portal
• Manage Charger Cash/Dining Dollars through EAccounts
• Access point for Kaltura, Zoom, Publisher Resources
Office of Information Technology
Bb
8SOAR Department of Xxxxxx Xxxxx
Starfish Student Success
• Starfish Support: [email protected]
• Accessed from within Blackboard
• Receive feedback from instructors on progress
• Schedule appointments with faculty
• Schedule appointments with Student Success Team
• Request Help, Support, or Advising
• Links and contact information for commonly utilized student services
Office of Information Technology
9SOAR Department of Xxxxxx Xxxxx
Campus Card
• Support: [email protected]
• Identification
• Always carry with you, treat like a credit card- $20 replacement fee (lost OR broken)
• Grants access to Library during 24/7 schedule
• Residential Hall Front Door Access
• Linked to the following accounts
• Dining Dollars
• Charger Cash
• Printing (Charger Cash)
• Online Card Management on Blackboard
• To add funds go to : https://newhaven.edu/campuscard
• Login into account OR select guest deposit
Office of Information Technology
CHARLIE THE CHARGER
UNDERGRADUATE
University of New HavenCHARGERCARD
10SOAR Department of Xxxxxx Xxxxx
Dining Dollars vs. Charger Cash
Dining Dollars Charger Cash
• Fixed amount with meal plan
• Sodexo locations ONLY
• Dining Halls
• C-Store
• Jazzman’s
• First payment option automatically for
Sodexo locations
• Cannot be transferred to Charger Cash
• Unused funds are lost at the end of the
Spring Semester
• Account holder and Guest deposits
• Accepted at all locations
• Laundry (now free)
• Campus Book Store
• Off Campus vendors
• Vending
• Used for Sodexo locations after Dining
Dollars are exhausted
• Deposits are immediately available
• All major credit cards accepted
• Cash Deposits in the library
• Never Expires - No Service FeesOffice of Information Technology
11SOAR Department of Xxxxxx Xxxxx
Labs
• Require Network Account to login to all computers
• OneDrive or USB memory stick
• University is NOT responsible for data loss
• PCs are wiped on reboot
• Lab Aids are available in select locations
• Library computers and laptops available
• Pay-to-print
• Charger Cash allowance: $18 per semester
• $.08 B&W and $.50 color
• Print to Library & Dorm Printers from personal computer
• Download app from myCharger
Office of Information Technology
12SOAR Department of Xxxxxx Xxxxx
Software
• Microsoft Office 365
• Included with tuition
• Install on up to 5 devices
• Additional Software
• Prices vary
• Examples: Adobe Creative Suite, Windows Upgrade
• Links to downloads on the “Information Technology” tab on https://mycharger.newhaven.edu
Office of Information Technology
13SOAR Department of Xxxxxx Xxxxx
Student Technical Support
• Computer Service
• Hardware installations or replacement
• Memory or hard drive
• NO screen replacements ☹
• Software installations
• Both free and purchased
• Virus/Spyware cleaning
• Contact: [email protected]
• 203-932-8324 (option 2)
• Monday – Friday, 8:30AM – 4:30PM
• Located in Campus Store
Office of Information Technology
14SOAR Department of Xxxxxx Xxxxx
Computers on Campus
• To Purchase a Mac or PC with discount
• https://www.newhaven.edu/computers
• Mac or PC?
• Contact your advisor
• Purchase Recommendations
• Extended warranty
• 14-15” screen, 16GB RAM, 256GB SSD
• Acceptable OS
• IBM Compatible: Windows 7/Linux/BSD
• Macintosh: OSX, Windows (Bootcamp or Parallels)
• Tablets: iPad, Android, Windows Surface, Chromebook
Office of Information Technology
15SOAR Department of Xxxxxx Xxxxx
Recommended Computer Configurations
MUSIC/ARTMAC
Intel i7 processor
16GB or more RAM
512GB or more SSD
MACBOOK
PRO3.5 GHZ Intel i7
processor
16GB or more RAM
512GB or more SSD
BUSINESSWINDOWS PC
Intel i5 processor
8GB or more RAM
256GB or more SSD
DELL
INSPIRON3.4 GHZ Intel i5
processor
8GB or more RAM
256GB or more SSD
ENGINEERINGWINDOWS PC
Intel i7 processor
16GB or more RAM
1TB or more SSD
Dedicated graphics card
DELL XPS3.8 GHZ Intel i7
processor
16GB or more RAM
1TB or more SSD
OTHERMAC/WINDOWS PC
Intel i5 processor
8GB or more RAM
256GB or more SSD
MACBOOK
AIR1.8 GHZ Intel i5
processor
8GB or more RAM
256GB or more SSD
DELL
INSPIRON3.4 GHZ Intel i5
processor
8GB or more RAM
256GB or more SSD
NOTE: For business and engineering majors – you may purchase a
Mac in place of the recommended system. In this configuration, we
recommend a minimum 1TB SSD to allow for optionally installing
Windows using Parallels or Bootcamp.
Office of Information Technology
16SOAR Department of Xxxxxx Xxxxx
Network Access
• Wireless across campus and wired every room (except Westside Hall)
• Wireless: 802.11ac/n/b/g
• ONLY UNIVERSITY WIRELESS EQUIPMENT ALLOWED
• Please do NOT bring personal network equipment into dorms
• If more network connectivity is required, we provide it FREE
• Wireless printing not supported in all dorms
• Device registration for access
• Xbox, PS4, Roku, Chromecast, Apple TV
• Register them now at:
• https://devices.newhaven.edu
• Acceptable Usage Policy
• Offensive use of internet and bandwidth-Offenders shut down
Office of Information Technology
17SOAR Department of Xxxxxx Xxxxx
Viruses / Firewall
• Virus protection and OS updates required
• Both Windows and Mac OS
• Students are responsible for having and maintaining personal computer protection
• Unprotected computers not allowed access
• Infected users shut down
• Free antivirus is acceptable, paid is recommended
Office of Information Technology
18SOAR Department of Xxxxxx Xxxxx
Campus Cable TV
• Streaming Cable TV Only
• Streaming Xfinity by Comcast
• Computer/Tablet or Roku
• Includes HBO & HBO GO
• GO available with mobile device
• Supported by Student Technical Support Office/OIT
• Monday – Friday, 8:30AM – 4:30PM
Office of Information Technology
19SOAR Department of Xxxxxx Xxxxx
Downloads/File Sharing
• Academic applications prioritized
• P2P programs/games given lowest priority
• No blocking/filtering unless issue
• “Inappropriate” sites blocked in public areas
• Sharing/downloading of copyrighted material is illegal
• The University is NOT responsible for illegal behavior from our network
• Copyright owner may file lawsuit against student
• Abusers may be shut down and directed to Student Affairs
Office of Information Technology
20SOAR Department of Xxxxxx Xxxxx
Things for Parents & Students
To Do
• Download this presentation from SOAR website
• Family optional sign up for Text Messaging
https://www.newhaven.edu/student-life/police/emergency-procedures.php
• Students are auto-enrolled
• Student Enroll in Password Reset and change password
• https://passwordreset.newhaven.edu
• Get antivirus software
• Student login throughout summer
• Use Email and Blackboard
• Download Microsoft Office
Office of Information Technology
21SOAR Department of Xxxxxx Xxxxx
Questions?