Download - Real World BPM
Sandy Kemsley l www.column2.com l @skemsley
Real-World BPM
Business Process Management
Technologies and Usage
Agenda
l What are business processes and why are
they important?
l What is BPM and how is it used?
l BPM history and related technologies
l Q&A
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What Is A Business Process?
l How work gets done l What steps are involved
l The order of the steps
l Who is involved (people/roles)
l Where it happens (internal/external)
l Looks different from different points of view l External participants might be a “black box” to
your process
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A Somewhat Important Process
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Student Point Of View
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Loan Centre Point Of View
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The Practice Of BPM May Include…
Methodology
l Process improvement l Remove wasteful steps
l Rethink order
l “Outside-in” processes l Include the customer
Technology
l Modeling l Documenting processes
l Shared understanding
l Automation l Systems control/monitor
workflow, e.g., BPMS
l Replace human steps with
automated actions
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Different Aspects Of BPM
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Early History Of BPM Technologies
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9
BPM Suite
“Integration-focused” BPM “Pure-play” BPM
Administrative BPM Collaborative BPM Embedded BPM
ex
ten
d
Simple workflow (build)
Lightweight EAI (OEM)
ex
ten
d
Workflow
(person-to-person)
EAI/IBS
(system-to-system)
Business activity monitoring
Process governance
Process simulation
Business rules
Process modeling
B2Bi
Today’s BPMS = Application
Development Environment
l Graphical process
modelling
l Process execution
(runtime)
l UI builder
l Integration, e.g.,
web services
l Rules engine
l Social collaboration
l Real-time and
predictive analytics
l Simulation and
optimization
l Business templates
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BPM And Integration
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API JDBC ERP Services
Internal
Service
External
Service
Legacy
System Database
ERP
System
Process
Step 2
Process
Step 3
Process
Step 4
Enterprise Service Bus
Process
Step 1
Applying BPM Technologies
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Summary
l Business processes are everywhere!
l BPM may include methodology, modelling
and automation
l Some BPM systems are full application
development environments
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Sandy Kemsley
Kemsley Design Ltd.
email: [email protected]
blog: www.column2.com
twitter: @skemsley
Copyright Kemsley Design Ltd., 2014
Slides at www.slideshare.net/skemsley
