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Jessica Hayes 2118 Canaos Garden Ave Apt.248 San Jose, CA 95125 [email protected] (510) 825-‐0997
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Objective
San Jose State University Graduate. Bachelor’s in Business Admin-‐ Management Information Systems. Hardworking individual seeking and opportunity in the IT industry to advance in skills and personal growth.
Technical skills
Languages • Proficient in: JavaScript, HTML, XML, CSS, VB Script, PHP • Familiar with: Java, C/C++, Ajax, ASP.NET, ASP Software & Technologies • Databases: MySQL, MS Access • CMSs: WordPress, SalesForce • Platforms: Microsoft Windows, Linux, Windows Server 2008, Microsoft Visual Web Developer • Other: Dreamweaver, Eclipse IDE, IBM Rational Modular, Illustrator, Photoshop, Fireworks • Familiar with: HTTP, FTP, POP3, SMTP
Experience Delta Airlines Sep 2010 – present
San Jose International Airport – San Jose, CA • Responsible for customer service aspects which include check-‐in passengers, guiding customers
through the ticketing & reservations process, and assisting customers with other needs • Audit fuel services to ensure that aircraft is being properly serviced • Train individuals on specific job functions that pertain to different aircraft requirements Information Networking Development Group Mar 2012 – present San Jose, CA Independent Consultant-‐ IT Support • Application development, Software Integration and Basic IT Services/Support
Education San Jose State University
San Jose, CA Fall 2007 – Fall 2011
B.S., Management Information Systems • Create Web Based Applications using Visual Basic, MS Access and
MySQL • Creating and modifying dynamic Web Based Applications using
Dreamweaver, PHP, CSS, HTML • Competed in TGMC (The Great Minds Challenge)
Activities Website Design and Development
• www.kingdombz.com May 2011 to Present
