Download - How to save your inbox
10 rules on
Is your inbox...
Drowning you in emails?
Taking up too much time?
Generating more work?
It’s Time to
It’s Time to
Here’s HOW
Cut processing time
Do this...
Send clear emails to
minimise other’s time to read and reply
—
Include all relevant, background details
in your first email
Short and slow is not rude
Do this...
Keep it short
—
Reply according to YOUR priorities
Be super clear
Do this...
Clearly label the email purpose in the subject line
(eg. Action required by (date), Low priority, FYI)
—
Put the reason for your email
in the first sentence
Avoid open-ended questions
Do this...
Avoid generic questions like “your thoughts?” or “can you help?”
— Offer specific and clear options for
response (in bullet points)
Kick the ‘cc’ habit
Do this...
Don’t default to ‘Reply to all”
—
Be selective or ‘cc’ no-one
Tighten the thread
Do this...
Delete earlier emails and only include up to 3 relevant ones
—
If it’s complex, make a phone call instead
Attack attachments
Do this...
Avoid attachments such as logos
and fancy signatures
—
Include important information in
the body of your email as text
Give the gift of EOM & NNTR
Do this...
Use the subject line for replies less than 6 words
—
End subject line with: EOM = End of message
NNTR = No need to respond
Cut contentless responses
Do this...
Skip replies such as
“Thanks”, “Great”, “Got it”
Disconnect!
Do this...
Schedule email free time
in your calendar
Let’s recap
recap
recap
That’s how to
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