Download - How to Outsmart Your Inbox
How to Outsmart Your Inbox
You’ve got mail (too much of it)
Email overload is a global epidemic
Yet “doing email” is not in anyone’s job description
Agenda
• The 3 Email Commandments
• Inbox Zero rules
• Email hacks
Commandment #1
Email is like Tetris
Problem:• No matter how good you are, more keep coming
Solution:• Something has to change - you• You need a system, better process, better tools
Commandment #2
Email is not your #1 priority
Problem:• Email is a to-do list other people write on
Solution:• Scan (for important/urgent emails in the morning)
• Block (30-60 min appointments on your calendar)
• Ask (yourself if clearing your Inbox is the best use of time right)
Commandment #3
Not all emails are created equal
Problem:• Same screen real estate for each email
Solution:• Urgent/Important: now• Non-urgent/Important: later• Unimportant: delete/archive in bulk
Inbox Zero Rules
Never touch the same email twice
1. Delete: after scanning the From/Subject
2. Defer: move out of your Inbox until actionable
3. Delegate: forward to a team member
4. Respond: if takes <2 min
5. Do: the only emails left in your Inbox are the ones you’ll deal with today
1. Bold key phrases
2. Don’t get hacked (1Password + bjinmlsjagwctiat1)
3. Don’t enter the To: address until you proof read
4. Don’t use your Inbox as an archive
5. Use the subject wisely (NNTR, EOM, FYI, NOT URGENT)
6. Don’t unsubscribe from suspicious emails (use SaneBlackHole)
Email Hacks
7. Specify why you’re CC’ing someone
8. Check if you’re BCC’ed (not CC’ed) before “Reply All”
9. Don’t put images in your signature
10. No open-ended questions
11. Busiest people are very responsive
Email Hacks
Lots more at bit.ly/25emailtricks
Inbox Zero with SaneBox
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ControlMust have for every inbox
• SaneBlackHole• SaneAttachments• SaneNotSpam
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