Download - Customer Experience Journey Mapping Software
Customer Experience Journey Mapping Software
http://www.cxgroup.co
A great first step to take is to map out the journey your customer takes when
dealing with your organization. Successful customer journey mapping exercises
consider different customer personas, emotional components of the experience,
moments of truth and various channels of communication.
Customer Journey Maps is also a great platform to foster collaboration amongst
team members and to unite all stakeholders towards a new service mindset. Get
all the confidence you need with CX Groups Mapping support.
Price Training & Consulting Price: $399
Mapping Software: $35 (single user p/m) $65 (unlimited p/m)
What we
will do
Conduct a 30 min call with you to understand your business & project
Perform a 1 hour online training session
Provide you with a software to map your Customer Journey
Conduct 2 additional 30 min calls to coach you as you move along the
Customer Journey Mapping Exercise in your company.
Be available for support via email.
What need
to do
Participate in a 30 min call to give us your requirements
Participate in a 1 hour online training
Use the Customer Journey Mapping software
Drive the mapping process within your company.
Orientation Call with a CX Consultant
Don’t know where to start? No problem. Take the initiative and talk to one of our
CX Consultants, entirely without any commitments. We love exploring new
challenges and bringing newcomers into the CX realm. That is our passion. Learn
from us about what it takes for businesses to improve their Customer Experience.
Is is t a 3 month initiative or a 3 year initiative? What are the most easiest things a
company can do that will bring about the most tangible effects? What are the
pitfalls? Get in touch today to find out more.
Contact – CX Group
North America
2701 S Bayshore Drive, #303
Coral Gables 33133
Florida, United States
T & SMS: +1 (305) 985 5550
Web - http://www.cxgroup.co
Web - http://goo.gl/nvwO19