Attendance M
onitoring and Reporting Flow Chart
Attendance Monitoring and Reporting Flow Chart
Students who are absent for �ve consecutive days receive a phone call fromShafston to ensure their safety and well-being.
SHAFSTON HOUSE COLLEGE LIMITED | RTO Code: 32004 | CRICOS Provider Code: 01542F
Students whose attendance falls below 85% are posted a Warning Letter.
Students whose attendance falls below 80% are posted a Letter of Intent to Report.
Student has 20+3 working days to access the appeals process from the date on the letter.
20 working days elapses with No Response from the student.
Student accesses the Appeals Processvia the Shafston Reception counter.
Students are responsible for maintaining an overall attendance of 80% and
updating their Address with Shafston. These are conditions
of all Student Visas.
STUDENT REPORTED to DIAC via PRISMS. Shafston Attendance Counsellor hears the
student’s appeal, collects documentary evidenceand makes a decision on the appeal in accordance
with Standard 11.9 of the National Code. 2007 Student receives a letter from
Shafston notifying that they havebeen reported to DIAC.
DIAC may make contact with the student and request
information in regards to the attendance breach.
UNSUCCESSFUL APPEALCounsellor informs student in writing of the unsuccessful appeal and reminds student of
their right to an external appeals process.
SUCCESSFUL APPEALCounsellor informs studentin writing of the successfulappeal. The Student mustnow, until the end of the
course, maintain an overallattendance of 70% or higher
to avoid being reported. Student doesnot reply to
DIAC’s requestfor information
DIAC mayimplement a
discretionary visacancellation
Student claimsto DIAC thatthey did notreceive the
letter and/orwere not
informed oftheir rights by
Shafston.
Student acceptsresponsibility and
gives DIACreasons and any
documentaryevidence tosupport the
absences.
DIAC takes a statementfrom the student and passes
it to DEEWR
DEEWR requests Shafston to supply evidence supporting the decision to
report. Shafston complies.
DIAC may requestShafston to write a
letter of support for the student
and give anyadditional
information toassist them in
DEEWRdecides
Shafstonwas
compliant-:The case willbe returned
to DIAC.
DEEWR decidesShafston was
non-compliant-:Shafston issued
with a directive tostart the appeals
process again.
DIACdecides
whether ornot to cancelthe student’s
visa
Steps above arerepeated from
Letter of Intent toReport
Based on theevidence provided
by the student, DIAC may decide
not to implement avisa cancellation.
The studentvisa will remain
active.
Based on theevidence provided
by the student,DIAC may
implement adiscretionary
visa cancellation. The student visa will be
cancelled
Student chooses to access an external appeal.
Counsellor arranges for independent mediation
in accordance with Shafston’s
Grievance/Appeals Policy and Procedures for all
Non-Academic Decisions.
Further actiondependant upon the
outcome of the external appeal.
Student choosesNOT to access an
external appeal andsigns the
Statement.
Student isreported to
DIAC viaPRISMS
Steps aboveare repeated
fromSTUDENT
REPORTED
Student’s attendancefalls below 70%
Intention to ReportLetter posted and
emailed to the student.
Student has 20+3working days to access the appeals process from the
date on the letter.
Student accesses the appealsprocess via Reception counter.
If the student is between 60%and 70% they must present
strong supporting evidence. Noevidence and the appeal will beunsuccessful. If student is below
60% they will be reported. If theappeal in unsuccessful the
Counsellor informs student inwriting of the unsuccessful
appeal and reminds the studentof their right to an external
appeals process.
20 workingdays elapse
with noresponse from
the student.
Studentreported to
DIAC viaPRISMS.
Steps aboveare repeated
fromSTUDENT
REPORTEDSteps above are repeated from
UNSUCCESSFUL APPEAL
