Transcript
Page 1: A Framework for Implementing Lean UX

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Page 2: A Framework for Implementing Lean UX

Lean UX is Haaaard

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How hard, exactly?

(from 51 survey responses)

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Biggest Challenges

‣ Entrenched waterfall culture

‣ Geographic separation

‣ Working with engineering

‣ Continuous customer discovery

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Lean UX by Jeff Gothelf

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Why Agile/Lean UX?

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This is your product.

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(via @TriKro on GrasshopperHerder.com)

This is your job.

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Lean UX turns “give a shit about the customer” into a

company-wide objective

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Empowers EngineersBuilds trust with MgmtEveryone gets to make the customer happy

1.2.3.

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Lean UX Framework:Collaboration

Cross-functional Teams

Small, Dedicated, Co-located

No Rockstars or Gurus

Shared Understanding

Externalize Your Work

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Cross-functional Teams

Small, Dedicated, Co-located

No Rockstars or Gurus

Shared Understanding

Externalize Your Work

Lean UX Framework:Collaboration

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Cross-functional Teams

Small, Dedicated, Co-located

No Rockstars or Gurus

Shared Understanding

Externalize Your Work

Lean UX Framework:Collaboration

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Get out of the deliverables biz

Problem-Focused Teams

Outcomes, Not Outputs

Permission to Fail

Lean UX Framework:Management

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Page 15: A Framework for Implementing Lean UX

Get out of the deliverables biz

Problem-Focused Teams

Outcomes, Not Outputs

Permission to Fail

Lean UX Framework:Management

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Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

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Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

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Page 18: A Framework for Implementing Lean UX

Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

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Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

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Lean UX Framework:Customer Discovery

Continuous Discovery

GOOB:Customer-centric Research

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Continuous Discovery

GOOB:Customer-centric Research

Lean UX Framework:Customer Discovery

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Thanks to @TriKro for permission to use his awesome artwork

The framework that helps accomplish this is the right one to be using

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