Do more with less

“We performed over 807,000 successful software deployments to 65,000 desktops in 2002 alone and saved over 247,000 administration hours.”— Steven Bramson,

Senior Systems Architect, Motorola

Motorola: saving time and money

Motorola, Inc., develops communications electronics that have made businesses more effi cient for decades. The company improved its own IT effi ciency by making its infrastructure easier to manage with Windows Server System. With Microsoft Systems Management Server, supported by Microsoft SQL ServerTM and powered by Microsoft Windows ServerTM, Motorola is able to conduct system inventory of its 65,000 desktops from a central location. The company can identify system update needs, then deploy those applications across the enterprise automatically for signifi cant time and cost savings: more than 247,000 administration hours in 2002 alone. Motorola has also reduced Web servers by a factor of three, and Microsoft Windows NT® 4.0 domains by hundreds.

Simplifying today’s obligations, driving tomorrow’s innovationsLike the constant beat of a drum, it drives your professional life. Innovate. Innovate. Innovate. Constantly reminding you of what you’re supposed to be doing.

But not necessarily what you are able to do. Current estimates show you devote as much as 70 percent of your IT budget to maintaining ever-more-complex operations—and the staff you need to simply stay on top of it.1 What about new capabilities? How do you meet your challenges and drive innovation with only 30 percent of your resources?

There is a way to reverse this ratio and drive innovation. A way to deliver new business value, manage costs, keep your business running, and stay prepared for the future.

1. Gary A. Curtis, Richard M. Melnicoff, and Tor Mesoy, “Value Discovery: A Better Way to Prioritize IT Investments,” Accenture Outlook Journal, October 2003.

Server infrastructure that powers your future

Responding to your challengesMicrosoft® Windows Server SystemTM integrated server

software gives you the ability to develop, deploy, and operate your IT infrastructure more effi ciently—so you can focus on your business challenges and the health and growth of your business. By integrating with your existing applications and systems, Windows Server System lets you work the way you want to work:

• Achieve operational effi ciency and manage costs.

• Deliver new business value by increasing developer and information worker productivity.

• Keep your business running more securely and reliably.

Windows Server SystemIntegrated, innovative, intuitiveMicrosoft Windows Server System integrated server infrastructure software is designed to support end-to-end solutions built on Windows Server 2003 and is based on an approach called integrated innovation.

Windows Server System is based on Windows Server—a platform designed to deliver new levels of manageability and performance with streamlined, intuitive technology that addresses your whole IT environment:

• The server platform starts with Windows Server 2003, a broad-purpose operating system capable of handling a diverse set of server roles, a unifying layer of common services that includes the underlying security and directory services, the programming model through the Microsoft .NET Framework, management, and collaboration services.

• The operations infrastructure delivers server applications for end-to-end systems management and monitoring, fi rewall and Web caching, and networked storage.

• The application infrastructure integrates seamlessly with Microsoft Visual Studio® .NET and delivers server applications for data management and analysis, e-business, and speech.

• The information work infrastructure delivers server applications for e-mail–based messaging, real-time communications, and team and organizational collaboration.

Since all of this works seamlessly with the familiar and widely used Microsoft Visual Studio, Microsoft Offi ce System, and Microsoft Business Solutions, Windows Server System lets you deliver new business capabilities faster and also reduces training, technical staffi ng, and other ongoing operating costs. Through continual investment in tighter integration of server infrastructure and overall server innovation, Windows Server System provides the basis for your new capabilities and future innovations.

Reduce manual tasks

Look at the potential advantages of integrated

innovation in management alone. A survey of

managers in more than 400 large data centers

showed that manual completion was required for

more than half of all tasks related to security, network,

event, performance, and confi guration management.

Simplifying development, deployment, and

management by anticipating needs and opportunities

gives you time back to work on the strategies that

help you get ahead.

Partner Solutions

Information WorkInfrastructureInternet Security &

Acceleration ServerSystemsManagement Server

Windows StorageServer

Identity IntegrationServer

Operations ManagerApplication Center

Kerberos, CertificateServices

VPN, RAS, DNS, DHCPWMI, Group Policy

OperationsInfrastructure

Server Platform

IIS

SQL Server

ContentManagement ServerBizTalk Server

Speech Server

Commerce Server

Host IntegrationServer

Active Directory, UDDI.NET Framework

ApplicationInfrastructure

Exchange Server

Office LiveCommunicationsServer

Office SharePointPortal ServerOffice ProjectServer

Rights Mgmt ServicesFile, SharePoint SrvcsTerminal ServicesMedia Services

Siemens: centralized effi ciencySiemens AG is one of the world’s largest electronics and electrical engineering

companies. Siemens realizes its IT potential—and then some—through a

centralized management solution on Microsoft Windows Server System. From its

Munich headquarters, Siemens is able to centrally manage more than 400,000

people, 340,000 desktops, and 130 business units in 190 countries with a single-

forest Microsoft Active Directory® design utilizing Windows Server 2003 and

Exchange Server 2003. The company estimates a 75 percent reduction in fi le and

print servers and annual savings of millions with this solution.

“As we consolidate our servers, our domains, and other aspects of our infrastructure, we are reducing the people, the time, and the resources we must devote to managing our enterprise, and we are gaining business value we never had before. Truly, Microsoft Windows Server System is enabling us to do more with less.” — John Minnick,

Technology Development,Siemens

Increase operational effi ciency, not costsManage better and achieve moreThe innovations in Microsoft Windows Server System start with the server platform and extend through the management tools.

With core services delivered within Windows Server 2003, Windows Server System delivers improved resource management, provisioning, Web and application services, and core server manageability.

Extending this is Microsoft Systems Management Server (SMS) and Microsoft Operations Manager (MOM), which deliver end-to-end change and confi guration management and systems monitoring capabilities to enhance your Microsoft Windows®

environment.

A unifi ed view of your systems’ operational health is enabled through MOM management packs for server applications—including Microsoft BizTalk® Server, Microsoft SQL Server, and Microsoft Exchange Server—that integrate application-specifi c intelligence into the operations environment.

The integrated infrastructure of the Windows Server System also brings additional cost-saving services and technologies. For instance, delivered within Window Server 2003, Automated Deployment Services (ADS) include a set of imaging tools developed by Microsoft and an infrastructure with improved security for rapidly deploying both Windows 2000 Server and Windows Server 2003 remotely onto bare-metal servers. This enables IT to perform more tasks across hundreds of servers with less effort than it previously took in a single-server environment.

New technologies like Microsoft Virtual Server help customers further reduce their overall operations costs. Virtual Server is a virtual machine (VM) solution that enables legacy application migration and reduced capital expenditures through server consolidation. With Virtual Server, legacy applications, including those running on Windows NT 4.0, can interoperate in a Windows Server 2003 deployment environment. In addition, with Microsoft Windows Services for UNIX, customers can utilize a robust, high-performance system to integrate Windows with UNIX and Linux environments. For further consolidation, Windows Services for UNIX delivers more than 300 utilities and tools, scripting support, compilers, and SDKs to help enable migration of legacy UNIX applications to Windows.

Microsoft employs tomorrow’s vision of the Dynamic Systems Initiative (DSI) through a solid set of product offerings—delivering operational effi ciency today.

The end of the upward cost spiral

Your hard work to establish higher service levels

need not drive up costs. New automated capabilities

across development, deployment, and management

in Microsoft Windows Server System can help you

achieve greater operational effi ciency with fewer

resources—while delivering the lowest total cost of

ownership (TCO).

7-Eleven: speed, support, and savingsNorth Ameri can convenience store giant 7-Eleven, Inc., needed to upgrade the server platform and application infrastructure of the core retail information system for its 5,800 stores. A detailed analysis led the company to conclude that Windows Server System would save 20 percent over Linux in total cost of ownership and reduce new-capability deployment time by 50 percent. These advantages, along with the reassurance of the support, partner community, and device compatibility provided by Microsoft, made the choice an easy one.

“Our analysis showed that the upfront cost benefi t of Linux was quickly overcome by other cost factors, such as the higher cost of managing an open-source operating system across 5,800 stores. Our TCO study was central to our decision, with the result showing a signifi cant cost differential in favor of Microsoft.” — Keith Morrow,

Chief Information Offi cer,7-Eleven, Inc.

Begin achieving the DSI advantage today

The Microsoft strategy for delivering on DSI combines two elements: a long-term vision for how customers can reduce the complexity of their IT infrastructure and a solid set of near-term product offerings that support practical steps toward that vision today.

These near-term offerings include many Windows Server System products—like Windows Server 2003, which offers many improvements in resource management and provisioning—Web and application services, and core server manageability that are already helping customers increase their overall effi ciency. Likewise, Systems Management Server 2003 provides a comprehensive solution for change and confi guration management for the Microsoft platform today. Later in 2004, Microsoft Operations Manager 2004 will offer customers comprehensive event management, proactive monitoring and alerting, and reporting and trend analysis. Also in 2004, Microsoft Virtual Server 2004 will provide the best-priced,

hardware resources.

Dynamic Systems InitiativeImproving operational effi ciency

Improving the manageability of solutions built on Windows Server System is the key driver behind the Dynamic Systems Initiative (DSI). An industry-wide initiative led by Microsoft, DSI is aimed at dramatically simplifying and automating how businesses design, deploy, and operate IT systems. It is about driving operational requirements back into IT systems at design time and creating a strong connection from system design to operation and, ultimately, the end users. In this manner, Microsoft and the industry can deliver software that maximizes resources and decreases labor costs across the entire IT life cycle.

The end result for your business: dramatically decreased operating costs, improved reliability, and increased responsiveness.

Reuters: a new generation of fi nancial servicesPeople around the world depend on Reuters for news, market

information, and professional services. Reuters depends on Windows

Server System as its platform for innovation—and has used it to build

a new generation of information and analytics products for its fi nancial

services customers. The results include signifi cant returns: seamless

integration to customer and enterprise systems with Windows Server

2003, 50 percent faster time to market than alternative platforms, and

an average uptime in excess of 99.99 percent.

“Now, with .NET-connected applications, we’re able to more easily integrate our products with enterprise systems...Our products also integrate seamlessly into our customers’ existing IT systems, which offers real value for our customers.” — Scott Parsons,

RAPID Architect,Reuters

Achieving business valueconsistently, confi dentlyWindows Server System provides the infrastructure you need to drive new value and opportunities: an application platform that helps you introduce new solutions on time and on budget, XML Web services standards that help you integrate new applications faster than ever, and productivity tools that help information workers realize the potential of your innovations.

More productive development

Development productivity and ease of integration are core requirements for all application platforms. Within Windows Server System, integrated support for the .NET Framework and Visual Studio .NET offer the richest Web services infrastructure available today. Native support for existing and emerging interoperability standards such as XML, SOAP, WSDL, and UDDI facilitates better connection to your customers, partners, and employees.

Innovation that reaches information workersThe innovative application platform of Windows Server System helps you add value where it’s most effective: on the desktop of each and every information worker. Better access to information and collaboration—across team and organizational boundaries, from the desktop to the data center—increases productivity and extends the cost-for-performance benefi ts from IT to everyone.

Proof from developers

Since its introduction to the development

community in 2002, the Microsoft .NET

development platform has proven to be the most

productive and has offered the deepest support

for XML Web services for integration. That’s why

more than 2.5 million developers are part of the

.NET community.

Collaboration and self-service advantages

Portal capabilities through Microsoft Windows® SharePointTM Services reduce the time and cost of operations through the information work infrastructure. Add Microsoft SharePoint Portal Server and you can deliver advanced collaboration capabilities without additional IT resources by providing self-service functionality for all your information workers.

Mobile worker supportProvide mobile workers access to information they require from virtually any device—seamless integration between Windows Server System and the Microsoft Offi ce System makes it possible. The tight integration of Microsoft Exchange Server and Microsoft Offi ce Outlook® Web Access enables you to gain access to your messages, calendars, contacts, tasks, and public folders from any computer with an Internet connection and a Web browser. You can connect to an Exchange account by using Remote Procedure Call (RPC) over HTTP, which allows Outlook users to access their Exchange Server account from the Internet when they are traveling or working outside their organization’s fi rewall.

Keep your business running more securely and reliablyWhat you need mostMicrosoft understands that having a more secure and reliable infrastructure is critical to running your business well. Inside your environment, the software infrastructure of Windows Server System delivers reliability, availability, performance, scalability, and security technologies as innate characteristics of each and every component. Outside, a unifi ed Microsoft product family is backed by an industry-leading support policy.

Reliable and availableEach Microsoft product delivers high levels of reliability by design. In your operations, Windows Server System reinforces this reliability and availability with a new level of standard diagnostic capabilities. In the event of a failure, integrated error reporting and analysis technology helps you work with Microsoft to quickly analyze any abnormal conditions. Corporate error reporting becomes a proactive tool that lets you analyze results from your applications in any scenario you employ—and helps you fully understand what went wrong, so you can avoid it in the future.

Designed for securityWindows Server System protects your IT environment with a focus on security by design, by default, and in deployment. Secure by design: This includes a full security review and audit for all products prior to release. Secure by default: This includes services and features that are delivered at the lowest possible privilege level, or turned off. Secure by deployment: This includes prescriptive “how to” guidance for secure architecture and deployment, and readiness for Microsoft Software Update Services (SUS) and Microsoft Systems Management Server—a capability that simplifi es and automates patch management and will soon extend across all Windows Server System offerings.

Add a growing set of capabilities that includes confi guration and security analysis for exact status and fast locking for seamless quarantine of any vulnerability, and you have security that is manageable and effective—with your skills, in your environment, as your needs change.

Assurance and confi denceBacked by Microsoft and industry partnersMicrosoft and its industry partners stand behind Windows Server System with comprehensive support, training, and guidance as well as partner solutions.

Support options are designed to help organizations of any size—from self-service Web support to managed support that is available 24 hours a day, seven days a week—so you can choose the right level of assistance. More than 600,000 partners worldwide provide a broad set of packaged software and services that can extend the value of your Windows Server System product investment.

Microsoft delivers a set of patterns and best practices for deploying Windows Server System within heterogeneous environments. These patterns and practices provide architectural guidance that has been tested and proven in the real world, so you can deploy and manage Windows Server System with confi dence.

Help is also available for aligning Windows Server System with your specifi c operational needs. Microsoft and its industry partners offer proven guidance and blueprints for business-critical operations through the Microsoft Solutions for Management. These solutions provide industry-standard management best practices based on the Microsoft IT Infrastructure Library (ITIL).

The backing of Microsoft and its broad partner network means you can be assured that Windows Server System and your IT infrastructure deliver the value demanded by your business.

“If we had gone with another vendor’s solution, what we would have needed in product, training, and consulting was so much more extensive than what our system called for.” — Ken Brinkman,

Corporate IT Manager,Motorola

Since 1996, Microsoft and its industry partners

have delivered a 201-times increase in platform

scalability. This translates to today’s ability to

handle more than a billion transactions per

day—more than ten times the world’s daily credit

card transactions. The value created is even greater

since the price per transaction during the same

period has fallen 95 percent.2

2. Based on TPC-C benchmarks from 1996 and 2003, www.TCP.org.

R.W. Beck: automated securityR.W. Beck provides management consulting and engineering services to a range of

industries. The company relies on Microsoft Windows Server System and Microsoft

Software Update Services (SUS) to help protect valuable client information by keeping

security patches up-to-date on 500 PCs in 15 offi ces across the United States. Since

deployment, the company has not suffered a single successful virus attack on a

managed PC. And R.W. Beck can take advantage of free SUS support with Windows

Server to save money over third-party alternatives. Since the solution integrates readily

with its existing environment, the company can test and deploy updates without

outside consultants or extra technicians.

“Beyond the peace of mind and the lower costs, SUS frees our IT staff from always playing catch-up on security updates—a game we could never win—so that we can focus on really improving the enterprise and our users’ computing experiences in more strategic ways.”— Todd Atteberry,

Network Operations,R.W. Beck

The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.

© 2004 Microsoft Corporation. All rights reserved.

This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.

Microsoft, Active Directory, BizTalk, Outlook, SharePoint, Visual Studio, Windows, the Windows logo, Windows NT, Windows Server, and Windows Server System are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. MOTOROLA and the Stylized M logo are registered in the U.S. Patent & Trademark Offi ce. Motorola Logo © 2004, Motorola, Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Part No. 098-99619

www.microsoft.com/windowsserversystem

Do your business betterMicrosoft Windows Server System integrated server infrastructure software is designed to support end-to-end solutions built on Windows Server 2003. Using integrated innovation, the holistic Microsoft approach to building and designing products, Microsoft addresses your challenges and anticipates your needs and opportunities. Microsoft gives you the ability to develop, deploy, and operate your IT infrastructure more effi ciently.