distributed empowerment
DESCRIPTION
for presentation at FUSION, D2L's user conference July 2009 in St. Paul, MNTRANSCRIPT
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Distributed EmpowermentKyle Mackie (University of Guelph)Trevor Pemberton (University of Guelph)Terri-Lynn Brown (Calgary Board of Ed)
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Agenda
1. Background - Structure of our organizations, numbers for depts/schools
2. D2L Configuration – how our organizations are currently configured
3. What’s working / What’s Not – a discussion about successes and challenges at our institutions
4. Wish List – ideas proposed to meet our challenges. How do they align with the needs of other institutions? Are there commonalities or competing interests?
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Opening Statements
Technology and policy should allow administrators can empower others within the institution so that they have administrative control over their own environments.
The Learning Environment should be engineered so that departmental administrators can manage users, courses, tools and roles. In turn, these administrators will be able to empower other users.
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Tools of the Trade
• Organizational Structure• DOME• Roles and Permissions• Most importantly, communication
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Organizational Structure - UGuelph
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Organizational Structure - CBE
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Templates w/Multiple Parents
DE course templates can be assigned 2 parent departments Department admins can configure the course template to meet their needs, and have admin and design control over the course offering
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Another way to look at it…
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CBE – Baselines vs Templates
• One template per school/program• Program of studies is the same, but curriculum is not• Local team/individual baselines• Control over baseline is managed by the owners
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Empowerment
“to equip or supply with an ability; enable”http://www.thefreedictionary.com
“to promote the self-actualization or influence of”http://www.merriam-webster.com/dictionary
“Empowerment refers to increasing the spiritual, political, social or economic strength of individuals and communities. It often involves the empowered developing confidence in their own capacities.”http://en.wikipedia.org/wiki/Empowerment
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Goals
To ensure that the roles and permissions structure meets all use cases effectively.
"Effectiveness" will be measured by how the structure adheres to privacy guidelines, is manageable, flexible, and meets business practices for different units.
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Course Customization
Control for Department’s courses
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Course Management
Access to Department course offering folders
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User Management
Control over user creation and enrollment using D2L User Management tools
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Roles
• Develop a philosophy
• Come up with a plan
• Implement
• Refine
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Roles
Role types can be created in test instance and imported
• Keep it simple• Dedicated staff for role management
• recommended that only high-level administrators have access to the Manage Roles and Permissions tool. (source: Mackie & Vance “Best Practices in Role Management”, FUSION 2005)
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Roles
Who the are
How they are created
What they can do
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Organization-level Roles - UGuelph
ORG super admin ORG admin ORG user ORG non-uog user
Who they are Sys admins LTCi staff uoguelph users guests
What they can do All permissionsNo access to DOME, roles
eP, locker, my courses, profile, etc
my courses
How they are created
super admin super admin LDAP admin
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Organization-level Roles - CBE
ORG Super Admin
ORG Course Admin
ORG Teacher ORG Student ORG Externals
Who they are
Sys admins CLT Staff CBE Teachers CBE Students Guests
What they can
do
All permissions
No access to DOME,
roles
eP, locker, content, disc,
MyCourses, etc
eP, locker, MyCourses
No pager, no mail, no profile
my courses
How they are
createdSuper admin
Super admin
LDAP LDAPSuper admin, Course
Admins
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Course-level Roles - UGuelph
InstructorTA-build-
gradeTA-grade Registered-Student Guest-Graded
Guest-nongraded
Deferred
Who Teaching Instructor-level GraderOfficially
registered(incl AU)
Deferred exams
WhatAdminDesignGrade
DesignGrade
Grade Student-level Student-level Student-level past courses
How
RequestAdmin/Assoc/
Instructor
RequestAdmin/Assoc/
Instructor
RequestAdmin/Assoc/
Instructor
ColleagueOLIS
RequestAdmin/Assoc/
Instructor
RequestAdmin/Assoc/
Instructor
RequestAdmin/Assoc/
Instructor
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Course-level Roles - CBE
Teacher TA Student Student CBe-Learn Guest
Who Teaching Instructor-level CBE StudentCBe-Learn Online
StudentExternal Users and
Invited Guests
WhatAdminDesignGrade
Grade Student-levelStudent-level & D2L
EmailStudent-level
HowRequestAdmin/Teacher
RequestAdmin/
Teacher
Request Admin / Teacher
Course AdminRequestAdmin/
Teacher
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“Dept”-level Roles - UGuelph
Associate Assistant Observer
Who Departmental Marks admin Guest, Chair
What Instructor-level TA-Grade-level Guest-level
How Super adminAdmin/
Associate
Admin/
Associate
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Wish List
• More power tools at the department level• Provisioning roles• Granular navbar permissions• User Management• WebDAV granularity• Web services?