disaster relief 2.0

12
Disaster relief 2.0 Disaster relief 2.0 How the social web lent a helping hand during the hurricane season of 2008 http://deannazandt.com

Upload: deanna-zandt

Post on 06-Sep-2014

1.260 views

Category:

Technology


1 download

DESCRIPTION

[See: http://www.deannazandt.com/disaster-relief-2/ ] A short presentation on the social web tools used for the hurricane season in 2008. Given at The Change You Want To See, Dec 17, 2008

TRANSCRIPT

Page 1: Disaster Relief 2.0

Disaster relief 2.0Disaster relief 2.0

How the social web lent a helping hand during the hurricane season

of 2008

http://deannazandt.com

Page 2: Disaster Relief 2.0

A quiet Saturday night

Page 3: Disaster Relief 2.0

Tools we usedTools we used

Page 4: Disaster Relief 2.0

NING

Page 5: Disaster Relief 2.0

NING Quickly collect people and information via:

Forums

– Task assignment

– Discussion

– Breaking news (internally)

Blogs

– Breaking news (externally)

RSS aggregators

Page 6: Disaster Relief 2.0

WIKI

Page 7: Disaster Relief 2.0

WIKI

Static information @ www.hurricanewiki.org

– Shelters

– Donations / volunteering

– Where to get more info

Two others started and abandoned

Ported info over fromKatrinaWiki.info

Page 8: Disaster Relief 2.0

TWITTER

Page 9: Disaster Relief 2.0

TWITTER Calls for volunteers

Engineered Twitterstorm alerts from government sources

Created an “I’m okay”alert system (whichwe later abandoned)

Engineered Twitter news alerts about the storm

Page 10: Disaster Relief 2.0

ADD’L TOOLS

SMS to RSS

Aggregated maps

Radio scanning

Page 11: Disaster Relief 2.0

So what happened?

Approx. 350 volunteers within the first 24 hours

Approx. 700 volunteers total

Expanded to cover entire hurricane season

Significant traffic to NING and wiki

Significant media coverage

Page 12: Disaster Relief 2.0

Looking back−−and forward

We don’t have to reinvent the wheel each time

Leadership matters

Spheres of influence matter

Balance of structure within the group itself matters