Directing & ControllingGroup sixDirecting Is the act of issuing of orders, assignments instructions to accomplish the organizations goals and objectivesCharacteristics of good directionsDirections must be clear, concise, consistent and complete.Giving directions must explain the rationale well make & certain that it is understood.The words used in the direction indicate their importance.The person giving directions must speak distinctly & slowly. Directions must come across as requests not commands, using specific tone & set of words. She should give directions in logical manner & prioritize the task directed to be done by important & time

Characteristics of good directions5. It is important, further to,Avoid giving too many directions at one timePersonalize directionsAlways check to make sure directions have been followed.Tools in directingNursing Care PlanOutlines the nursing care to be provided to a patientSet of actions the nurse implement to resolve nursing problems identified by assessment.

Characteristics of nursing care planIt focused on actions which are designed to solve or minimize the existing problemIt is a product of deliberate systematicIt relates to the futureIt based upon identifiable health & nursing problemsIts focus holisticIt aims to meet all the needs of the patients or service userElements of nursing care planElements of directing1. DELEGATION2. SUPERVISION3. STAFF DEVELOPMENT4. COORDINATION5. COLLABORATION6. COMMUNICATION7. EVALUATIONDELEGATIONThe act of assigning to someone else a portion of the work to be done with corresponding authority, responsibility and accountability.A task done with ARAWhy managers do not want to delegateMistakes in delegation can be costly.Failure to delegate wisely increases management cost & contributes to personnel dissatisfaction.Fear on the part of the director, of her own ability to delegateFear of losing control of staff.Fear of failing to get others do the work.Fear of criticism

Common delegation errorsUnderdelegatingOverdelegatingImproper Delegating