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    Nursing Leadership

    and Management

    Organizing andStaffingPresented by:

    BSN 4C 2

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    -ANTHEA-

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    ORGANIZING!!!Nice Organ!!!!

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    Organizing

    It is the process of establishing formal authority.

    It involves setting up the organizational structure

    through identification of groupings, roles andrelationships, determining the staff needed bydeveloping and maintaining staffing patterns anddistributing them in various areas as needed.

    It includes developing job descriptions bydefining the qualifications and functions ofpersonnel.

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    Elements of Organizational Structure

    Setting up the Organizational Structure

    Staffing

    Scheduling Developing Job Description

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    Understanding the organizational structure as awhole facilitates the development of roles andrelationships to enable the achievement of goals.

    The organizational structure refers to the process bywhich a group is formed, its channel of authority,span of control and lines of communication.Departmentalization and division of work provideorderliness in administration. Through a breakdownof activities each individual becomes responsible fora specified set of activities and performs such.

    Setting up the Organizational Structure

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    Purposes of Setting up the Organizational

    Structure:

    It informs members of their responsibilitiesso that they may carry them out.

    It allows the manager and the individual

    workers to concentrate on his/her specificrole and responsibilities.

    It coordinates all organizational activities so

    there is minimal duplication of effort andconflict

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    It reduces the chances of doubt and

    confusion concerning assignments.

    It avoids overlapping of functions because it

    pinpoints responsibilities.

    It shows to whom and for whom they are

    responsible.

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    Purposes of Setting up the Organizational

    Structure

    It informs members of their responsibilitiesso that they may carry them out.

    It allows the manager and the individual

    workers to concentrate on his/her specificrole and responsibilities.

    It coordinates all organizational activities so

    there is minimal duplication of effort andconflict

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    The organizational structure of the Nursing

    Service should be updated, reviewed,

    approved and documented by the proper

    authority. Date of last review should be

    documented.

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    The purpose of all staffing activities is to provide

    each nursing unit with an appropriate and acceptable

    number of workers in each category to perform the

    nursing tasks required. Too few or an impropermixture of nursing personnel will adversely affect the

    quality and quantity of work performed. Such

    situation can lead to high rates of absenteeism and

    staff turn-over resulting in low morale anddissatisfaction.

    Staffing

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    The objective in scheduling is to assign

    working days and days off to the nursing

    personnel so that adequate patient care is

    assured. A desirable distribution of off-duty

    days can be achieved and the individual

    members of the nursing team will feel that

    they are treated fairly. They will also knowtheir schedule in advance.

    Scheduling

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    A job description is a statement that sets

    the duties and responsibilities of a specific

    job. It includes the needed characteristics or

    qualifications of the individual to performsuch duties successfully. It is an important

    management tool to make certain that

    responsibilities are wisely delegated, thatwork is efficiently distributed, that talents are

    fully used, and morale is maintained.

    Developing Job Description

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    Principles of Organizing

    Unity of Command

    Scalar Principle or Hierarchy

    Homogenous Assignment or Departmentation Span of Control

    Exception Principle

    Decentralization or Proper Delegation ofAuthority

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    Although employees may interact

    with many different employees in the

    performance of their duties, they should be

    responsible to only one superior. This is toavoid confusion, overlapping of duties and

    misunderstanding.

    Unity of Command

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    Scalar Principle or Hierarchy

    Authority and responsibility should flow in

    clear unbroken lines from the highest

    executive to the lowest. The other term for

    this is chain ofcommand, usually a militaryterm.

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    Homogenous Assignment or

    Departmentation (Specialization)

    Workers performing similar assignments

    are grouped together for a common

    purpose. Departmentation promotes the

    specialization of activities, simplifies theadministrators work, and helps maintain

    effective control.

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    Exception Principle

    Recurring decisions should be handled in a

    routine manner by lower-level managers

    whereas problems involving unusual matters

    should be referred to the higher level.

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    Decentralization or Proper Delegation

    of Authority

    Decentralization is the process of

    conferring specified decision making to the

    lower levels of the organization. Basic top

    level decisions and policies must receiveattention at the top levels. The amount of

    skills and competence of subordinates and

    executives determines the success of anyprogram of decentralization.

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    Executives should be developed to handle

    situations delegated to them. This delegation

    of authority is still subject to the supervision

    and control of the delegating superior.

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    -UMALI-

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    Delmar LearningCopyright 2003 Delmar Learning, a Thomson Learning company

    ORGANIZATIONAL

    STRUCTURE

    ORGANIZATIONAL REDESIGN,

    RESTRUCTURING ANDREENGINEERING

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    Delmar LearningCopyright 2003 Delmar Learning, a Thomson Learning company

    RESTRUCTURING

    A significant modification made to the debtoperations or structure of a company. This type of

    corporate action is usually made when there are significantproblems in a company, which are causing some form offinancial harm and putting the overall business in jeopardy.The hope is that through restructuring, a company can

    eliminate financial harm and improve the business.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    REDESIGNING

    make a design of; or a systematic planning

    to change the design of (something).

    Reorganize, Rearrange, Recast, Reshape

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    REENGINEERING

    Is the radical redesign of an organization's

    processes, especially its business processes.

    Rather than organizing a firm into functional

    specialties (like production, accounting,marketing, etc.) and looking at the tasks that each

    function performs.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Restructuring and reengineering deals with the

    entire organizations structure to improve its

    functioning and productivity. It naturally follows organizational affiliations,

    mergers, consolidations, and integrations.

    Downsizing or right sizing by cutting thenumber of positions is also restructuring

    requiring redesign.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    The role of the Nurse Manager through

    3 Rs Involves: (Sullivan And Decker, 2001)

    Team Building

    Coaching

    Mentoring Initiating change

    Reducing cost

    Improving quality of care

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Types of Organizational Structure

    Informal Structure

    Formal Structure

    Pun Line Organization Line and Staff Organization

    Functional Line and Staff Organization

    Matrix or Free form Organization

    Adhocracy or adaptive or organic model

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Purpose of Organizational Structure

    The primary purpose of an organizational

    structure is to facilitate the accomplishment of

    the institutions mission.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Informal Structure

    It is based on personal relationship rather than

    on respect for positional authority. It helps

    member meet personal objectives and providesocial satisfaction.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Formal Organization

    The organizational structure furnishes the

    formal framework in which the management

    process takes place. It should provide an

    effective work system, network ofcommunication, and identity to individuals

    and the organization and should consequently

    foster job satisfaction.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Line and Staff Organization

    Line and Staff Organization develops when a

    simple line structure is altered to provide

    support line authorities. The line functions are command and control.

    The Staff functions are separate from chain of

    command. Involves specialization, and asupportive to line authorities.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Functions of Staff

    Do what the executives do

    Serve the line organization

    Submerge personal interest to champion the

    executives long range objectives.

    Manages policies and procedures

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Functional Line and Staff Organization

    Staff have some authority over line executive.

    Staff expert responsible for specific

    management function , such as staffing, staff

    development , or quality improvement.

    Has authority to command line executives to

    implement staff plans.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Matrix and Free Form Organization

    Matrix organizational design try combine the

    advantages of the project and the functional

    structures.

    The functional line organization provide supportfor the project line organization. The functional

    manager has the authority to determine and rate

    goals, select personnel, determine pay andpromotion, make personnel, and evaluate

    personnel and the project.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    In a matrix organization the functional managershares those responsibilities with the projectmanager . Initially, the functional manager mayexperience a sense of loss in status, authority

    and control.

    Therefore it is important for the managers to be

    able to persuade others by using their personalqualities and knowledge of the program.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Characteristics of matrix

    decision making as far down in theorganizational structure

    Most decisions are made at the middle

    management level More decentralized with fewer levels of

    decision making

    Increases the amount of contact amongindividuals & its complexity makes conflictinevitable.

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    Chapter 9 Copyright 2003 Delmar Learning, aThomson Learning company

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    Adhocracy/ adaptive or Organic model

    Adhocracy or organic models are newerorganizational frameworks that are more freeform, open , flexible and fluid than older

    bureaucratic models. Boundaries separatinginternal & external relationships are moreeasily penetrated.

    adhocracy comes from an ad hoc

    committee.Its structures are looselystructured project organizations.

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    -VIRAY-

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    ORGANIZATIONAL CHART

    Is a line drawing that shows how the parts of

    an organization are linked. It depicts the

    formal organizational relationships, areas of

    responsibility, persons to whom one isaccountable and channels of communication.

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    PURPOSES

    They can contribute to sound organizational

    structures

    Show formal lines of communication

    Help employees understand their

    assignments, especially in relation to other.

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    Organizational Concepts and

    Structures

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    Vertical Chart

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    Horizontal Chart

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    Circular Chart

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    -JRO-

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    LINE AND STAFF RELATIONSHIP

    Line authority is the simplest and most direct type in

    which each position has general authority over the

    lower positions in the hierarchy in the

    accomplishments of the main operations of the

    organization. The unit head has direct responsibility

    for the work of a unit.

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    Staff personnel provides advice, counsel

    or technical support that may be

    accepted altered or rejected by the lineofficer.

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    GUIDELINES IN ORGANIZING

    1. Supply Market It is important that the local supplier capacity is

    properly researched prior to organizing abusiness

    seminar to ensure that goods and services arerelevant to the needs.

    2. Invitations

    The invitation should indicate the types ofsuppliers that will be attending the seminar.

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    3. Frequency

    Due to limited resources, and in order to befair to all countries, generally only

    participate in one major supplier event per

    country per year.

    4. Facilities

    The organizing entity should ensure that thefacilities are available for business

    seminars:

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    5. Agenda

    The agenda for the business seminar should beagreed

    with other participating organizations and theorganizing entity.

    6. Individual meeting with suppliers

    A program should be prepared in advance by the

    organizing entity. Each supplier meetingshould be scheduled to last for no longer than 15minutes.

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    7. Expenses

    Organizing entities in developed countries areexpected to cover the travel expenses, hotel and

    meals for all participants

    8. Supplier fees

    Any fees charged to suppliers for participating

    should be kept to a minimum and aim to onlycover

    costs incurred.

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    9. Travel, Accommodation & other practicalinformation

    The organizing entity is responsible for making the

    necessary accommodation arrangements for

    participants.

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    -CHICO-

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    Staffing

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    Staffing

    Is the process of determining

    providing the acceptable number

    mix of nursing personnel toproduce a

    desired level of care to meet the patients

    demand.

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    Factors affecting staffing:

    the type, philosophy, and objectives of thehospital and the nursing service;

    the population served or the kind of patientsserved whether pay or charity;

    the number of patients and severity of theirillness-knowledge and ability of nursingpersonnel are matched with the actual careneeds of patients;

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    Factors affecting staffing cont

    availability and characteristics of the nursing

    staff, including education, level of preparation,

    mix of personnel, number and position;

    administrative policies such as rotation,

    weekends and holiday off-duties;

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    Factors affecting staffing cont

    standards of care desired which should be

    available and clearly spelled out. institution

    may utilize the ANSAPs standard of nursing

    practice; PRC-ANSAPs standards of safenursing practice and/ or the hospitals

    themselves may formulate/develop their own

    standards;

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    Factors affecting staffing cont

    availability and characteristics of the nursing

    staff, including education, level of preparation,

    mix of personnel, number and position;

    administrative policies such as rotation,

    weekends and holiday off-duties;

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    Factors affecting staffing cont

    expected hours of work per annum of each

    employee. this is influenced by the 40-hour

    week law; and

    patterns of work schedule-traditional 5 daysper week, 8 hours per day; 4 days a week, ten

    hours per day and three days off; or 3 days

    of 12 hours per day and 3 days off per week.

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    Factors affecting staffing cont

    layout of the various nursing units and

    resources available within the department

    such as adequate equipment, supplies, and

    materials; budget including the amount allotted to

    salaries, fringe benefits, supplies, materials,

    and equipment;

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    Factors affecting staffing cont

    professional activities and priorities in

    nonpatient activities like involvement in

    professional organizations, formal educational

    development, participation in research andstaff development;

    teaching program or the extent of staff

    involvement in teaching activities;

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    Factors affecting staffing cont

    expected hours of work per annum of each

    employee. this is influenced by the 40-hour

    week law; and

    patterns of work schedule-traditional 5 daysper week, 8 hours per day; 4 days a week, ten

    hours per day and three days off; or 3 days

    of 12 hours per day and 3 days off per week.

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    Selection of personnel

    Recruitment and Retention

    Screening of potential staff

    Interview

    Orientation

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    Selection of personnel

    Recruitment and Retention

    if a man proceeds confidently in the direction of

    his dreams and endeavors to live the life he has

    imagined, he will meet with success unexpected in

    common hours------henry david Thoreau

    The acquisition of qualified people in any agency

    is critical for the establishment, maintenance andgrowth of the organizational. Therefore active

    recruitment is important, and the attraction of

    qualified applicants is the first step in selection of

    personnel.

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    Selection of personnel

    Recruitment and Retention

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    Modes for active recruitment

    employee recommendations and word of

    mouth

    advertisement in local newspaper, nursing

    organization bulletins, and nursing journal

    recruitment literature, such as fliers and

    newsletter

    Recruitment and Retention

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    Modes for active recruitment cont

    Posters

    career days

    job fairs

    contract with schools graduating classes

    Recruitment and Retention

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    Modes for active recruitment cont

    placement service

    open houses

    nursing conventions

    Recruiters should know nursing qualificationsand the needs of the institution.

    Recruitment and Retention

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    Major sources of personnel

    persons seeking their first jobs

    dissatisfied employees

    unemployed individuals

    These classifications are important for all

    categories indicate types of information the

    nursing manager should obtain and they

    influence the selection process.

    Recruitment and Retention

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    Selection of personnel

    Recruitment and Retention

    Screening of potential staff

    Interview

    Orientation

    S l i f l

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    Selection of personnel

    Screening of potential staff

    investment in well-qualified nurses can produce a

    high rate of return and errors

    whether they be failure to hire a promising nurse

    or hiring someone who fails to achieve the

    organizations expectations can be expensive mistaken.

    Th h d l i

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    There are three underlying

    philosophy the screening process:

    1. The manager should screen out applicants

    who do not fit the agencys image.

    2. The manager should try to fit the job to a

    promising applicant.

    3. Usually the manager should try to fit

    applicant to the job.

    Screening of potential staff

    li i f d

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    Application forms and resumes

    Data in the personal history educational

    background, work experience, and other

    pertinent informationcan be used to the

    following:

    determine whether the applicant meets minimal

    hiring requirements, such as minimal educationallevel or minimal job experience

    Screening of potential staff

    l f d

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    Application forms and resumes cont

    furnish background data useful in planning theselection interview

    obtain names of references who may be

    contracted for additional information about theapplicants work experience and general character

    Collect information for personnel administration,

    that is, social security number, number of

    dependents, and so forth.

    Screening of potential staff

    S l i f l

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    Selection of personnel

    Recruitment and Retention

    Screening of potential staff

    Interview

    Orientation

    - A preemployment interview to predict job

    success should be conducted with the most

    qualified applicants.

    S l i f l

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    Selection of personnel

    Recruitment and Retention

    Screening of potential staff

    Interview

    Orientation

    P f h i i

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    Purposes of the interview

    to obtain information

    to give information

    to determine if the applicant meets the

    requirements for the position

    Interview

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    One of the main purpose is to learn about theprospective employee.

    The interview answers questions, explains

    policies and procedures, and helps acquaint theapplicant with the position.

    Finally, the interviewer must predict whether theapplicants overall performance will besatisfactory.

    Interview

    S l ti f l

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    Selection of personnel

    Recruitment and Retention

    Screening of potential staff

    Interview

    Orientation - Induction is the first 2 o 3 days oforientation. It can be done by

    personnel department employees for

    all new employees.

    It i l d hi t f th

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    It includes a history of the

    organization

    the vision

    purpose

    structure

    working hours

    holiday time

    Vacation

    sick time

    paydays

    performance standards

    parking facilities

    eating facilities

    health services

    education

    opportunities

    Orientation

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    Orientation is important, and the manager whodoes not take the time to assist a new employee

    is making a serious mistake.

    Because of the information overload, induction

    and further orientation should be conducted over

    time. a checklist for orientation that indicates thecontent, time frame, and who is responsible to

    teach it can be helpful.

    Orientation

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    -CRISTINA-

    St ff d l t

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    Staff development

    Goes beyond orientation

    It is a continuing liberal education of the

    whole to develop her potential fully

    It deals with aesthetic senses, as well as

    technical and professional education

    It is also related to retention, raises,

    advancement to other positions ortermination

    P t hi

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    Preceptor ships

    Used to help recruit, retain, orient, and developstaff.

    Is responsible for the quality of patient care andfacilities the students learning.

    They are liaison between students and theagency

    They help students learn skills and learn how to

    organize their work. A work shop to prepare preceptors is desirable.

    Preceptor ships

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    Preceptor ships

    Purposes

    Gives agency personnel an opportunity to

    evaluate students and determine if they are

    suitable candidates employment.

    Mentorship

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    Mentorship

    Should provide an opportunity to shareinformation review works, provide feedback,explore issues, plan strategies and solveproblems.

    Preceptors are role model who may becomementors.

    Is a confident who personalizes role modelingand serve as a sounding board for decisions.

    Are resource people who support thedevelopment of the younger person throughinfluences and promotion.

    Mentorship

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    Mentorship

    Purposes

    Gives their times, energy and materials

    support teach, guide, assist, counsel and

    inspire younger nurses.

    Phases of the mentoring process

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    Phases of the mentoring process

    Invitation

    Questioning

    Transitional

    Career mapping

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    Career mapping

    Is a strategic plan for ones career

    It provides direction for formal education,

    experience, continuing education, professional

    association and network ship

    Career mapping

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    Career mapping

    Purposes Nurses need to assess their own values and

    define success for themselves

    Job security , sense of accomplishment andopportunities for professional advancement areoften considered important

    Other issues to considered are work hours,

    salary, benefits retirements plans,organizational and geographical climate andlocation

    Careers typically progress through

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    stages:

    Exploration (ages 15 to 22 yrs)

    Early career(22 to 38 yrs)

    Middle career (38 to 55 yrs)

    Later career (55 to 70 yrs)

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    -JENA-

    ASSIGNMENT SYSTEM FOR STAFFING:

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    ASSIGNMENT SYSTEM FOR STAFFING:

    Changes in assignment systems are a responseto changing needs.

    shortage of nurses

    manage competition

    care to patient through primary nursing

    System Used in Staffing

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    System Used in Staffing

    Case Method Each patient is assigned to a nurse for total patient

    care while that nurse is on duty.

    Functional Nursing

    Hierarchical structure predominant

    Efficient system that is least costly and requiresfew RNs

    Team Nursing

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    Group or Team action

    Led by a professional or Technical Nursewho:

    Plan

    Interprets Coordinates

    Supervise

    Evaluates Team member is encourage to make

    suggestion and ideas

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    Primary Nursing Patient should be the focus of professional nurses

    instead of task

    The RN remains responsible for the care of thepatient 24 hrs per day throughout the patient

    hospitalization

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    Modular or District Nursing Modification of Team and primary nursing

    Uses smaller team who are grouped

    geographically

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    Managed Care Focused from acute care to promotion of health

    and disease management of chronic and terminal

    care

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    Case Management Focused on chronic long term outpatient

    (Psychiatry and social work)

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    Collaborative Practice Interdisciplinary team

    Nurse-physician interaction in practice or nurse-

    physician collaboration on care giving

    Advantages and Disadvantages of

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    Assignment System

    SYSTEM Advantages Disadvantages

    Case

    Method

    Total patient

    care

    Different nurse,

    different shifts,

    different days

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    Functional

    Nursing

    Efficiency Nurses do managerial

    work

    Nurses aides do

    patient care

    Time needed tocoordinate delegated

    work.

    SYSTEM Advantages Disadvantages

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    Team

    nursing

    Team effort

    Frees patient care

    coordinator to manage

    the unit

    Nursing care

    conferences help

    problem solve and

    develop staff

    Nursing care plan

    Time needed to

    coordinate

    delegated work

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    Modular nursing Useful where

    there are few RNs

    RNs plan care

    Paraprofessionals

    do technical

    aspects of care

    Primary Nursing RNs give total patient care

    Primary nurse has 24-hour

    Confines nurses talents to

    a limited number of

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    y

    responsibility

    Associate nurse works

    with patient while the

    primary nurse is off duty

    Accountability in place

    Continuity of care is

    facilitated

    Reduces number of errors

    from relay of orders

    Fewer patient complaints

    Shorter hospitalization

    patients

    Associates nurse may

    change care plan without

    discussing with primary

    nurse

    Managed Care Incorporates case Questionable

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    management

    Can be used with

    any nursing care

    deliver system

    Standard critical

    paths

    Increases

    efficiency

    Reduces costs

    continuity of care

    Case Management Focuses on entire episode

    of illness

    Effort to coordinate

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    Emphasizes achievement

    of outcomesCare is coordinated by a

    case manager

    Second-generation

    primary nursing

    Critical paths

    Variation analysis

    Intershift reports

    Health care team meeting

    Interdisciplinary

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    -ANJIING-

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    Staffing Schedulesfor Productivity

    Definition

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    Definition

    SCHEDULING

    is the process of deciding how to commit

    resources between a variety of possible tasks.

    Time can be specified or floating as part of asequence of events.

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    TYPES OF SCHEDULING:

    Centralized Schedule- one person, usually the

    chief nurse or her designate, assigns the

    nursing personnel to the various units of thehospital. This includes the shifts on duty and

    off-duty.

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    Decentralized Schedule- the shift and off duties arearranged by the supervising nurse or head or senior

    nurse of the particular unit.

    Self Schedule- it is a system that is coordinated by

    staff nurses.It is a process by which nurses and other

    staff collectively develop and implement work

    schedules, taking policies and variables affecting intoconsideration.

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    -KAT-

    Patient Care Classification System

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    Patient Care Classification System

    Is a method of grouping patients according tothe amount and complexity of their nursingcare requirements and the nursing time andskill they require.

    This assessment can serve in determining theamount of nursing care required, generallywithin 24 hours, as well as the category of

    nursing personnel who should provide thatcare.

    LEVEL I

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    LEVEL I

    - Self Care or Minimal -

    Patient can take a bath his own, feed himself,

    feed and perform his activities of daily living.

    LEVEL II

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    - Moderate Care or Intermediate Care -

    Patients under this level need some assistance

    in bathing, feeding, or ambulating for shortperiods of time.

    LEVEL III

    http://rds.yahoo.com/_ylt=A0S020x0P0NL1kIA3AOJzbkF;_ylu=X3oDMTBqZDFlYmxzBHBvcwMxNgRzZWMDc3IEdnRpZAM-/SIG=1leh2ocb1/EXP=1262784756/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=nurse+patient+cartoons&b=1&ni=20&ei=utf-8&pstart=1&fr2=sg-gac&w=490&h=347&imgurl=www.clipartheaven.com/clipart/health_&_medical/cartoons/nurse_&_patient_19.gif&rurl=http://www.clipartheaven.com/clipart/health_&_medical/cartoons&size=6k&name=nurse+patient+19...&p=nurse+patient+cartoons&oid=1d86629bd9b0ee00&fr2=sg-gac&no=16&tt=413&b=1&ni=20&sigr=11un1vlll&sigi=12mtj35aq&sigb=13c31a97t
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    - Total, Complete or intensive Care -

    Patient under this category are completely

    dependent upon the nursing personnel.

    LEVEL IV

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    - Highly Specialized Critical Care -

    Patients need maximum nursing care with

    ratio of 80 professionals to 20 non-professionals.

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    -BABY-

    Republic Act 5901 The Fourty Hour Week Law

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    Provides that employees working in thehospitals with 100 bed capacity and up willwork only 40 hours a week.

    Employees working in agencies with less than100 bed capacity or in agencies located incommunities with less than one million

    populations will work 48 hours a week andtherefore will get only one off- duty a week.

    Civil Service Commission as per Memorandum Circular

    No 6 series of 1996

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    No.6, series of 1996

    Granting of the three-day special privilege togovernment employees.

    Which may be spent for Birthdays, weddings,anniversaries, funerals (mourning), relocation,

    enrolment or graduation leave,

    hospitalization, and accident leaves.

    Rights and Privilegesgiven each personnel per

    year

    Working hours per week40hours

    Working hours per week48 hours

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    Vacation leave 15 15

    Sick leave 15 15

    Legal holidays 10 10

    Specials holidays 2 2

    Special privileges 3 3

    Off

    duties as per R.A.5901

    104 52

    Continuing education

    program3 3

    Total non-working days

    per year

    152 100

    Total working holidays per

    year213 265

    Total working hours per

    year1,704 2,120

    SCHEDULED METHOD PROS CONS

    SELF-SCHEDULING - coordinating by staff nurses

    -saves manager scheduling time

    -increases amount of time staff

    spends on scheduling

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    g g

    -helps develop accountability

    -increases perception of autonomy

    -increased job satisfaction

    -improved team spirit

    -improved morale

    -decreased absenteeism

    -reduced turnover

    -effective for recruitment and

    retention

    ROTATING WORK SHIFTS -can rotate teams -rotate among shifts

    -increased stress

    -affect health

    -affect quality of work

    Disrupt development of works group

    -high turnover

    PERMANENT SHIFTS -can participate in social activities-job

    satisfaction-commitment to the

    organization-few health problem-less

    tardiness-less absenteeism-less

    t

    -most people want day shift-new

    graduates predominantly staff

    evening and nights-difficulty

    evaluating evening and night shift-

    t i t th

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    turnover nurses may not appreciate the

    workload or problems of other shift

    BLOCK, OR CYCLICAL

    SCHEDULING

    -same schedule repeatedly-nurses

    not so exhausted-sick time reduced-

    personnel know schedule in social

    events-decreased time spend on

    scheduling-staff treated fairly-helps

    establish stable work groups-

    decreased floating-promotescontinuity of care

    -rigidity

    VARIABLES STAFFING -use census to determine number and

    mix of staff-little need to call in

    unscheduled staff

    ALTERNATING OR ROTATING WORK SHIFTS

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    The frequency of alternating between days and evening, ordays and nights, or rotating through all three shifts may varyamong institutions. Some nurses may work all three shiftswithin 7 days.

    Alternating and rotating work shift create stress for staffnurses, environmental cues, such as: sunrise and sunset,fluctuate in a predictable cycle.

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    Instrument s that designate hours, minute, and seconds correspond to thenatural daily cycle and allow knowledge of ones location in that cycle.

    The ability of the body function to adjust varies considerably among

    individuals; it takes 2 to 3 days to 2 weeks for a person to adjust to a

    different sleep-awake cycle.

    PERMANENT SHIFTS

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    Permanent shifts relieve nurses from stressand health-related problem associated with

    alternating and rotating shift.

    When nurses are able to choose the shift thatbest suits their personal life, they can

    participate in social activities, even when they

    require regular attendance.

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    In studies conducted with MONTREALNURSES, those working permanent shifts had

    higher average on psychological scales such

    as: mental health, job satisfaction, socialinvolvement, and commitment to the

    organization.

    BLOCK OR CYCLICAL SCHEDULING

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    Uses the same schedule repeatedly. With a 6-day forward rotation, personnel are scheduled

    to work6 successive days followed by at least

    2 days off. The scheduled repeats it every 6weeks.

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    Personnel can be scheduled with every otherweekend off and 1 day during the week so

    that there are more than 4 consecutive days

    of are not exhausted by working too manyconsecutive days, sick leave can be reduced.

    TEN HOURS PER DAY, FOUR-DAY WORK

    PER WEEK

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    PER WEEK

    A cyclical scheduled allowed at least 14 hoursoff between shifts and a 4-day weekend every

    6 weeks for those who rotated.

    The work week began on Sunday and theweekend was Saturday and Sundays for all

    shifts.

    Variables staffing PROS CONS

    8 hours Traditional

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    10 hours Time to complete work,

    Long weekends,

    Extra days off,

    Decreased overtime,

    Cover peak workloads,

    Decreased costs

    Longer workday,

    Fatigue,

    Overlap,

    Difficult to find substitute

    12 HOURS Lower staffing requirements,Lower

    cost per patient day,Increased

    knowledge of patients,Get new

    admission settled,Not so

    rushed,Better continuity of care,Team

    development is possible,Less daily to

    do staffing,Reduced travel time,Less

    personal expenses for gas, meals,

    babysitting

    Overtime,Exhaustion increases at

    end of workweek,Tension increased

    at the end of workweek,Increased in

    minor accident,Increased medication

    errors,Home and social life suffer the

    week worked.

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    -JOSEPH-

    Determination of Number of Nursing

    Personnel

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    Personnel

    Importance: So that there should have sufficient staff to

    cover all shifts, off-duties, holidays, leaves,

    absences, and time for staff developmentprogram.

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    Steps inComputing Number

    of NursingPersonnel

    Sample Problem

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    Find the number of nursing personnel neededfor 250 patients in tertiary hospital.

    Eh.. Panu bhe eyun??

    Toxic yata??

    Illustration:

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    Step 1

    Categorize the patients according to the levels ofcare needed.

    Multiply the total number of patients by the

    percentage of patients at each level of care.

    250(pts)

    250(pts)

    250(pts)250(pts)

    x .30

    x .45

    x .15x .10

    =75 min. care

    = 112.5 mod.care

    = 37.5 int. care= 25 h. spcl. care

    250

    GIVEN

    Step 2

    Fi d h # f P h l l b h b

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    Find the # of Pts at each level by the average number

    of nursing care hour needed per day.

    Get the sum of the NCH/day needed at the various

    levels.

    75pts

    112.5pts

    37.5pts

    25pts

    x 1.5 (NCH@L1)

    x 3 (NCH@L2)

    x 4.5 (NCH@L3)

    x 6 (NCH@L4)

    = 112.5NCH/day

    = 337.5 NCH/day

    = 168.75 NCH/day

    = 150NCH/day

    768.75NCH/dayTotal

    =75 min. care

    = 112.5 mod.care

    = 37.5 int. care

    = 25 h. spcl. care

    Step 3

    Fi d th t l b f i h d d b th

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    x 365 days/year

    280,593.75 NCH/year

    Find the actual number of nursing care hours needed by the

    given number of patients.

    Multiply the total nursing care hours needed per day by the

    total number of days in a year.

    768.75NCH/day

    SAVE

    Step 4

    Fi d th t l b f ki h d d b h

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    8 (hrs/day)

    213 (working days/year)

    1,704 working hours/year

    Find the actual number of working hours rendered by each

    nursing personnel per year.

    Multiply the number of hours on duty per day by the actual

    working days per year.

    SAVE280,593.75 NCH/year

    x

    SAVE

    Total NCH/yrWorking hrs/yr

    Step 5

    Divide the total # of NCH/yr by the actual # of working hrs

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    Total NCH/yr =

    Working hrs/yr

    Relief x Total Nsg Personnel =

    Total Nursing Personnel needed

    Divide the total # of NCH/yr by the actual # of working hrsrendered by an employee/yr.

    Find the number of relievers:- Multiply the number of nursing personnel needed by 0.15

    (for those working 40 hours per week) or by 0.12 (for thoseworking 48 hours per week).

    Add the number of relievers to the number of nursing

    personnel needed.

    SAVE

    280,593.75 =

    1,704

    165

    x 0.15 = 25

    + =190SAVE1,704 working hours/year 280,593.75 NCH/year

    Step 6

    Categorize the nursing personnel into professionals and non

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    Categorize the nursing personnel into professionals and non-

    professionals.

    Multiply the # of nsg personnel according to the ratio of

    professionals to non-professionals

    190

    190

    x .65 =

    x .35 =

    124 professional nurses

    66 nursing attendants

    Step 7

    Distribute by shifts

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    Professional

    124 nurses

    124 nurses124 nurses

    Distribute by shifts.

    124 professional nurses66 nursing attendants

    x .45

    x .37x . 18

    = 56 nurses on AM shift

    = 46 nurses on PM shift= 22 nurses on night shift

    total 124 nurses

    Step 7

    Distribute by shifts

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    Non-Professional

    66 Nsg attendant

    66 Nsg attendant

    66 Nsg attendant

    Distribute by shifts.

    66 nursing attendants 124 professional nurses

    x .45

    x .37

    x .18

    total 66 Nsg attendant

    = 30 Nsg attendant on AM shift

    = 24 Nsg attendant on PM shift

    = 12 Nsg attendant on night shift

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    Tapos na!