designing systems for effective heart failure care/media/non-clinical/files-pdfs... · •...
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Designing Systems for Effective Heart Failure Care
Ileana L. Piña, MD, MPHProfessor of Medicine, Epidemiology and Population Health
Albert Einstein College of MedicineAssociate Chief of Cardiology for Academic Affairs
Montefiore-Einstein Medical CenterBronx, NY
Graduate VA Quality Scholar
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The Landscape of Heart Failure
• Complex
• Hospitalizations are frequent
• Costs are high
• CMS rule penalties
• Patients are becoming more challenging
• Team effort
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AHF Recurs With Increasing Frequency and Contributes to Progression of Chronic HF
H, hospitalization; NYHA, New York Heart Association.1. Gheorghide et al. Am J Cardiol. 2005;969suppl):11G-17G. 2. Lee et al. Am J Med. 2009;122:162-169.
Risk of recurrence increases following initial AHF.2
Risk of ischemic heart disease and cardiovascular disease also increases.2
Relationship of AHF to chronic HF
Each AHF episode increases myocardial and other
organ damage and rate of decline.
NYHA I NYHA II NYHA III NYHA IV
H HHH
H HH
First myocardial
injury
First episode of AHF
with hospitalization
NYHA
classification
Compensated
Chronically
decompensated
Acutely
decompensated
Cli
nic
al s
tatu
s
DEATH
5This confidential material [document] is for your information only.DRAFT
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Number of hospitalizations predicts mortality3,4
Risk of Death Is High Following Hospitalization for AHF
1. Roger et al. Circulation. 2012;125:e2-e220. 2. Gheorghide et al. Am J Cardiol. 2005;96(suppl):11G-17G. 3. Lee et al. Am J Med.
2009;122:162-169. 4. Setoguchi et al. Am Heart J. 2007;154:260-266. 5. Chen et al. JAMA. 2011;306:1669-1678.
0
10
20
30
40
50
60
In-hospital 60–90 days post-discharge
After 1 year Within 5 years
Mo
rtal
ity
(%)
Mortality rates following hospitalization for AHF1,2
8
Risk of death increases progressively and independently with each HF event1
This confidential material [document] is for your
information only.DRAFT
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Mortality in HFAdjusted changes in outcomes between 1999 and 2011
13% Decline
Krumholz HM, et al. Circulation. 2014;130(12):966-975.
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Trends in HF: Mortality and Disposition
10
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Copyright CWRU-CME 2003
All Rights Reserved
Heart Failure is the most common reason for 30 day reshospitalization
Jencks et al. N Engl J Med 2009;360:1418-28.
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Copyright CWRU-CME 2003
All Rights Reserved
52% of heart failure patients are not seen in the first 30 days after a hospitalization
Jencks et al. N Engl J Med 2009;360:1418-28
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Outcomes in Patients Hospitalized With HF
Fonarow, GC. Rev Cardiovasc Med. 2002;3(suppl 4):S3
Jong P et al. Arch Intern Med. 2002;162:1689
0
25
50
75
100
20%
50%
30Days
6Months
Hospital Readmissions
0
25
50
75
100
50%
30Days
12Months
Mortality
33%
5Years
Mean LOS: 6.5 days Annual mortality rate-
NYHA class III HF-
12% [COPERNICUS DATA]
NYHA class II HF-
7% [SCD-HeFT DATA]
12%
50%
33%
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Proportion of Hospitals Facing No Readmissions Penalty (Panel A) and Median Amount of Penalty (Panel B), According to the Proportion of Hospital's Patients Who Receive Supplemental Security
Income.
Joynt KE, Jha AK. N Engl J Med 2013;368:1175-1177.
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Continuity of HF CareReliable Care: Not Missing the Steps
Fonarow GC. Rev Cardiovasc Med. 2006;7:S3-11.
Outpatient
• On right meds?
• On right dose?
• Volume status
• Re-assess EF
• Device?
• Self Manage?
• Other Issues?
Early Post DC
• Right meds?
• Titration
• Pt
Education
Disease
Manage
• Continuity
Device?
DC
• Oral Meds
• Other Rx?
• Other eval
• Pt Ed
• F/U
• Disease
Manage
CCUTelemetry
• IV Meds
• Oral Meds
• LV function
• Echo and/or
Cath?
• Other
Evaluation
• Tx to Floor
HospitalED
•Diagnosis
•Admit
•CCU?
•Acute Rx
•Evaluation
* Who is responsible????
Black hole*
Black hole*
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Rehospitalizations in Heart Failure
• Nearly one in four patients hospitalized with HF is rehospitalized
within 30 days of discharge
Opportunity to Improve
• 30-day rates of rehospitalizations in HF have risen over the past 2
decades and vary widely by hospital, even after adjusting for case
mix and other factors
Opportunity to Improve
• Many HF hospitalizations are preventable, but effective strategies
to prevent rehospitalizations are underutilized
Opportunity to Improve
34
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The Blame Game!
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How to best transition care?• Personal physician visits to home
• Visiting nurses trained in HF care
• Phone monitoring by a nurse/team
• Early/frequent visits to HF team
• Home monitoring (scale, phone systems, devices, internet based reporting)
• Let the patient decide when to call
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Shouldn’t it work?
• Is it a monitor or the system its deployed in?
• Who monitors the monitor?
• Who responds to monitoring signals and how?
• Do those that monitor and assess have authority to change therapy?
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Hospital Variation in Early Follow-up After
Heart Failure Hospitalization
Median
Follow-up
Visit within
7 days =
37.5%
225 Hospitals
Hernandez et al. JAMA 2010;303:1716-1722. 32
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• Rates of physician follow-up within 1 week of discharge
were low and varied substantially across hospitals.
• Patients discharged from hospitals with more consistent
early follow-up with 7 days have lower risk of 30-day
readmission.
• Enhanced transition planning and ensuring that patients
are evaluated within a week of discharge represents an
achievable target for hospital quality improvement.
Study Conclusions
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H2H Core Concepts• Post-discharge medication management. Patients must
not only have access to the proper medications, they need to be properly educated on how to use them.
• Early follow-up. Discharged patients should have a follow-up visit scheduled within a week of discharge, as well as the means of getting to that appointment.
• Symptom management. Patients must recognize the signs and symptoms that require medical attention, as well as the appropriate person to contact if those signs/symptoms appear.
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How we improve
what we make
What society
needs
How we create,
make health care
Understanding health care as a system
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Transitions of care beyond the front door: Wishful
thinking!
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Transitions of care beyond the front door:
Reality
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7-10 day visit: Why may it not work
• What processes occur?
• Information obtained/acted upon
• Changing course of therapy
• Uptitration of evidence based care
• Patient education---who delivers?
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Brown Bag clinic
»A Montefioreinitiative for HF patients to improve transitions of care post-discharge
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MontefioreTHE UNIVERSITY HOSPITAL FORALBERT EINSTEIN COLLEGE OF MEDICINE Brown Bag Clinic: feasibility
• 7-10 days from discharge for a HF admission
• Pharmacists trained in HF
• Physician on standby
• See patient if any problems or symptoms
• Serve as resource
• KCCQ administered
• Pro-BNP drawn if none at discharge.
• Patient education with MMC booklet
• Medication reconciliation
• Medication up-titration per protocol and Guidelines.
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MontefioreTHE UNIVERSITY HOSPITAL FORALBERT EINSTEIN COLLEGE OF MEDICINE Medication Reconciliation
Clinic Flow
• Staffed by pharmacists
• Clinical pharmacists as “preceptors”
• Physician available on standby
• Symptom evaluation (vitals, questionnaire)
• Focus on medications
• Education, self-management tools, pill box fills
• One half day per week
• 6 slots, 1hr each
• Currently 8% readmission rate if seen in BBC
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MontefioreTHE UNIVERSITY HOSPITAL FORALBERT EINSTEIN COLLEGE OF MEDICINE
Barriers
• Obtaining the “right” number of patients
• Finding patients currently in hospital for HF
• Varying #’s by DRG
• Which ICD codes to use
• Multiple initiatives not well coordinated
• Referrals to BBC
• HF Attending “stand-by” during BBC other than Dr. Piña
• Support from physicians/housestaff/PA’s.
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SERIOUS Model for Medication Reconciliation
Solicit (from patient)
- Medications and allergies from patient at each encounter, including all medications and herbal supplements
- Obtain information from other pharmacies if needed
Examine- At each inpatient and outpatient encounter
- Look for discrepancies in doses, frequencies between list and reported regimen
Reconcile- Compare home list and list in medical record, make changes to make them match as appropriate
- Reconcile with interactions and allergies and take appropriate actions
Inform- Educate patients and caregivers about indications and adverse effects of medications
Optimize- Optimize medication doses to target guidelines or to improve symptoms
- Reduce medications if appropriate to address polypharmacy or improve adherence
Update- Update list with appropriate changes
Share- With patient/caregiver when leaving and all other providers
Hoover D. IHI Quality Improvement Forum 2008. [Abstract]
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Identify The Vulnerable patient
► Identify the “vulnerable patient” at discharge
► Schedule “see you in seven” days visit/Brown bag clinic visit
► One half day per week 6 slots, 1hr each
► Bring ALL their medications from home- including rx medications, OTC, any medications which are expired, no longer used, and any reserve supplies.
**ALL Pictures taken and used with explicit permission of patient
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Identify the problem
Expired/duplicates
“Under the counter”- “my husbands NTG for CP”
OTC/Herbs Active Rx
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Typical List of Meds: BB Clinic
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Patient education
► Educate patients/caregivers about indications and adverse effects of medications
► Patient education booklet: “Living with Heart Failure”
► Update Med list in EMR
► Letter sent to PMD/Cardiologist about changes made/updated med list during the clinic
► Next appointment scheduled
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Brown Bag Clinic: Better Adherence Methods
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30 Day Readmissions
BB: 8 readmits <=30 days ---8.3%
4 for HF (50%)
Controls: 16 readmits <=30 days—24.4%