Design for User Experience, Steve Agalloco

User Experiencen. the overall experience and satisfaction a user has when using a product or system

User Experience is multifaceted!

User Experience is…-a multi-disciplinary process of design

- Information Architecture- Interaction Design- Ethnography- Branding- Library Science- Usability

A story…

Thirsty, vending machine

The solution?

Transparency

What is an experience?

Language for communication:Signs & LabelsAffordances

Experiences can bedesigned

Unconscious vs. ConsciousFocus on the problem;not on the solution

Redefine the problem

Observe,Listen,Trythen do it all over again

Do you want to knowthe weather? Or what to wear tomorrow?Or how long the commute will take?

Sometimes it’s worthGoing the extra mile

Be smarter than themachine

Remove unnecessarybarriers

Design for use

Only communicate what is necessary

User Experience atEthicon

Before & After

Before:

Lots of work in ExcelDifficulty Reporting on Data

After:

Slightly more work in ExcelWeb UploadWeb AdministrationImproved Reporting

End-User Satisfaction

Where next?

Complexity Kills

Less is less

Shorter projects,more iterations

Thank You!