Department ofInformation Technology & Information Technology & Communication

Review by Hon’ble Minister, IT&CyGovernment of of Rajasthan28th April, 2011

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• State e-Governance Vision

C t f G•Components of e-Governance

•Institutional frameworkInstitutional framework

•Implementation agencies in the State

•Major projects

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Vision

"The Government of Rajasthan would leverageInformation & Communication Technology (ICT)not only as a tool for improving governance andemployment opportunities, but also moreemployment opportunities, but also moresignificantly as a means to enhance the qualityof life & bridging the socio economic divide inof life & bridging the socio‐economic divide inthe state."

Components of e-Governance

Performance Tracking

Citizen C t i

Improving I t l Centric

ServicesInternal

Efficiency

Institutional Framework

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Institutional Framework- in place as per GoI guidelines

Governing Committee e-Governance Council

(Headed by the CM)

P j t M t

Advisory CommitteeApex Committee

(Headed by CS)

Project Management Committee

SeMT

(Headed by PS, IT&C)

PeMT

(Headed by Adm Secy)

Project Execution Body

DoIT&C

RajCOMP/RKCL

Government Departments

Nodal Officers

RajCOMP/RKCL

DoIT&C - State Apex Committee Meeting

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Implementing agenciesp g gDepartment of Information Technology & Communicationgy

RajCOMP Info Services Limited

Rajasthan Knowledge Corporation Li it dLimited

National Informatics Centre (NIC)National Informatics Centre (NIC)

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Projects

NeGPProjects

State Projectsj

Core

• SDC

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• SUGAM (single window)• SDC• SWAN• CSC

• SUGAM (single window)• LITES• Excise Deptt.• Mines & Geology• e-SANCHAR

S i

MMPs

• SSDG• e-District

• e-Secretariat• Aarogya online• Health Deptt.• RPSC• UIDe District

• Others

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NeGP projects

Common Service Center (CSC)Common Service Center (CSC)Target CSCs 6626

B2C Operational 2128

G2C Operational 1496G2C Operational 1496

Transaction in March’11 2,14,383

List of ServicesG2C Services B2C Services

o Payment of electricity bills, water bills. o Online RSRTC bus ticketing of RSRTC*o Payment of various dues/fee of Municipal

ti *

o E-Tickets of Railway & Airlineso Payment of Land Line & Cell One bills

(BSNL)M T fcorporation*

o Payment of various dues/fee of Rajasthan Housing Board*

o Application for revaluation of marks for Board of Secondary Education*

o Money Transfero Bill collection of Airtel, Reliance, Tata

Teleservices, Ideao Financial & insurance services of ICICI

Bankyo Application for Ration Card, Caste Certificate,

Bona fide Residence Certificate, Birth & Death Certificate*

o Access to Land & Revenue Records (ROR)*o Sale of Stamp Paper revenue ticket deed

o Online PAN Card Applicationso Online L.P.G.-Gas Bookingo Prepaid Recharges (Vodafone, Airtel,

Idea, BSNL, Reliance, TATA etc.)o DTH Recharges (TATA Sky Big TV

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o Sale of Stamp Paper, revenue ticket, deed writing*

o NREGA Services*These services are proposed / running in selective zone/ in process

o DTH Recharges (TATA Sky, Big TV, Dish TV etc.)

I & Ch llIssues & Challenges

• Broadband Connectivity• Issue of M/s Zoom Developer’s Pvt Ltd

(Presently DeGS is executing the role of SCA)

• SCAs poor performanceIn adequate ManpowerSuffering financial crunchSuffering financial crunch

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Rajasthan State Data Center (New)Rajasthan State Data Center (New)Project Duration • 1 year for establishment & Go Live

• 5 years FMS5 years FMS

Target Date 20.11.2010

Actual Date 15.12.2010

System integrator M/s SPANCO

StatusStatusInaugurated by Hon’ble Chief Minister on 15.12.2010Final Acceptance Test (FAT) has been completedFinal Acceptance Test (FAT) has been completed

S P l d S S i State Portal and State Service Delivery Gateway (SSDG)y y ( )

Project Duration 3 5 yearsProject Duration 3.5 years•6 month for Go Live •3 years for FMS 

Date of Work Order  18 Dec – 2010

System Integrator Wipro

Status SRS work under progress

Go Live September 2011

Rajasthan State Wide Area Network j(RSWAN)

Project Duration 6 Years  PPP Model (BOOT)Project Duration 6 Years – PPP Model (BOOT)• 1 year for implementation & Go Live• 5 years Operation & Maintenance

System Integrator M/s Bharti Airtel Ltd. (Lead Bidder)M/s Bharti Airtel Services Ltd. (Consortium Partner)M/s Trimax IT Infrastructure & Services Ltd. (Consortium Partner)

Date of Work Order 15.04.20115 4

Go Live April 2012

B fit Cl d     b tt   ti it  

RSWAN

Benefits Closed user group, better connectivity, higher security. Increased reliability, cost savings

e-District (Ajmer & Jodhpur)Project Duration 3.5 Years

• 6 months for Go Live• 3 years for FMS3 yea s o MS

Finalization of Systems Integrator (SI).

06.05.2011

Go live of e‐District project. 30.11.2011

Services Certificates, employment, Certificates, employment, electoral services, revenue court, RTI, government dues 

tpayment

Other MMPs

Central MMPsState MMPs

1. Income Tax

2. Central Excise       

3. Passports/Visa

4 I i ti

1. Agriculture

2. Property Registration

3. Land Records ‐ NLRMP 

4. Transport

Integrated Projects

1. e-Biz

2. EDI 4. Immigration    

5. MCA 21

6. National ID / UID

7. Pensions

5. Treasuries

6. Commercial Taxes

7. Gram Panchayat

8 Municipalities

3. India Portal

4. CSC

5. NSDG and SSDG

6. e-Courts8. e‐Office

9. Banking

10. Insurance

8. Municipalities

9. Police ‐ CCTNS

10. Employment Exchange

11. e‐District

6. e Courts

7. e-Procurement

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State Initiatives

Arogya OnlineHMIS implemented in SMS Hospital; being replicated in and15 district hospitals

Arogya Online

Also to be replicated in all Medical College and attachedhospitals in phased manner

Jodhpur & AjmerJodhpur & Ajmer

Udaipur, Kota, Bikaner

Benefits to Citizens:Di l f IPD i i i i d’ Display of IPD patients investigation report on ward’s computer.Display of investigation reports of all the patients on internet (at medicaleducation.rajasthan.gov.in) with 1.18 lac+ hits within 9 monthsmonths.Hospital Central Lab & Blood Bank completely ComputerizedControl over Professional blood donors with use of Bio-Metric Donor Registration along with Bar coding for identification of bagsDonor Registration along with Bar coding for identification of bagsCommon Stationary Concept introducedControl over the costs incurred on investigation-related groups.

e-SANCHARe-SANCHAR

• Project uses mobile telephony innovatively Project uses mobile telephony innovatively integrated with ICT and yet simple in process:▫ e-Speech Application through Network for automated Communication Help And

ResponseResponse

• Automated voice calls generated to rural citizens under various beneficiary programmes:▫ Pensioners (Old-age, Widow & Handicapped)▫ CMRF

• In pursuance of Budget announcement, implemented in all 13 sub-treasuries of Jaipur districts districts

ii--FACTSFACTS((IIT Enabled T Enabled FFully ully AAutomated utomated CCitizen Based itizen Based TTransparent ransparent SStatus)tatus)

• Objective of the project is to:j p j

– involve citizens in governance by obtaining their viewsregarding various government programmes / policies /f ti ifunctionaries

• The conventional survey method is still being used whichconsumes considerable time Due to manual interventionconsumes considerable time. Due to manual intervention,chances of human error and intervention also remainopen which may lead to wrong results.

• Work order placed and project to roll-out by July 2011

Rajasthan Public Service Commission Rajasthan Public Service Commission (RPSC)

P ti l   St tParticular  StatusApplication software ofphase I

March’ 2011Application software of Phase Ideveloped.A module for “Online submission ofexamination forms” launched forMedical officer exams. 9000candidates filled online form for theexam.

FMS Support for three years.Benefits online filling of application forms, avoid

l d l li il bili f d ipostal delays, online availability of admitcards, increase in revenue of CSC

Digitization and e-Cataloging of ancient documents – Phase-II

• RSAD, Bikaner: Digitization, Microfilming and C t l i f 34 00 l i te-Cataloging of approx. 34.00 lac. ancient

documents• RORI Jodhpur: Digitization and e-Cataloging ofRORI, Jodhpur: Digitization and e Cataloging of

approx. 23.00 lac ancient documents.• Language & Library Department, Jaipur:

Digitization and e-Cataloging of approx. 9.06 lacdocuments.

UID (AADHAR)

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UID (AADHAR)▫Governemnt of India initiative to issue Unique

Id tifi ti N b (AADHAR) t ll th id t f Identification Number (AADHAR) to all the residents of India for online authentication for service delivery

▫ the 12 digit number to be linked to the basic ▫ the 12 digit number to be linked to the basic demographics and biometric information – photograph, ten fingerprints and iris – of each individual g p

▫MoU signed between UIDAI and GoR in May 2010

▫ Planning Dept. is the nodal department in the Stateg p p

▫DoIT&C is one of the registrars for the state. Other registrars are:Food & Supplies Department, Revenue Department, Rural Department , MNREGA

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SUGAM (Single Window)SUGAM (Single Window)▫ efficient and transparent delivery through Single-

window of government services at collectorates and tehsil HQs

b i l d i di i d h il HQ ▫ to be implemented in 33 districts and 247 tehsils HQs in pursuance of budget announcement 2011-12

▫ already implemented in 32 districts and 225 tehsil▫ already implemented in 32 districts and 225 tehsilHQs

▫ services include various certificates like – bonafideservices include various certificates like bonafideresident, caste, birth / death, pension, etc. and documents like arms licenses, land transfer, mutation]

revenue court notice] etc.

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