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Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved. PUBLIC Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved. PUBLIC ThinManager ® Delivering and Managing Content in the Connected Enterprise Pinyo Im-Aerb Lead Solution Architect A&S – Rockwell Automation Thailand November 2018

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Page 1: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager ®

Delivering and Managing Content in the Connected EnterprisePinyo Im-AerbLead Solution Architect A&S – Rockwell Automation ThailandNovember 2018

Page 2: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

2Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Agenda

I N T R O D U C T I O N A N D O V E R V I E W

T H I N M A N A G E R B E N E F I T S

H O W D O E S T H I N M A N A G E R W O R K

D E M O N S T R A T I O N

C U S T O M E R R E F E R E N C E

Q U E S T I O N S

Page 3: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

3Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

What Is ThinManager?

ThinManager is software which provides Centralized Configuration, Management, Visualization and Security of Thin Clients, Servers, and Virtual

Machines in Terminal Services based Networks.

ThinManager ensures your applications are securely delivered, and available to the people that need them, when and where they need them, regardless of

system failures.

Page 4: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

4Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager®

Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise

IP Camera

Windows Applications(HMI, Web,

ERP, Office)

…AND MORE!

ThinManager® provides centralizedconfiguration and secure delivery of content

Content Types

Other Terminals

Delivery

PanelView™ Devices

Users

Location

User X

Group X

Role X

Page 5: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

5Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager®

Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise

IP Camera

Windows Applications(HMI, Web,

ERP, Office)

…AND MORE!

ThinManager® provides centralizedconfiguration and secure delivery of content

Content Types

Other Terminals

Delivery

PanelView™ Devices

Users

Location

User X

Group X

Role X

Page 6: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

6Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

PLANT FLOOR

CONTROL ROOM

OFFICES

Deliver sessions tomultiple monitors and/or

virtual screens on a single terminal

Deliver virtual desktops or

manage PCsas thin clients

PanelView™ Plus and PanelView™ 5000

(VNC)

Access feedsfrom USB & IP

cameras

Deliver content to theright person at the

right time and place

Deliver applications based on what is assigned to the

terminal or user

VersaView® 5200Industrial Thin ClientsThinManager® can easily

assign content to users.This allows applications to follow a user as they move from terminal to terminal.

ThinManager® provides central configuration and secure delivery of content to any

combination of device, user and location.

Applications& Content

ThinManager®

End Points

USERS

PC

HMI MESERPHTTPCMMS

HMI

Page 7: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

7Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Control Room

Plant Floor OfficesPlant Floor

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

OS

Traditional PC Based ApproachDedicated PCs for Dedicated Applications

Page 8: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

8Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager® SolutionReplace PCs with ThinManager ® -Managed Thin Clients and Manage Centrally

Server Room

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS APPSANTI-VIRUS

OSControl Room

Plant FloorPlant Floor Offices

Page 9: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

9Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager® Business Benef i t

Page 10: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

10Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager Business Benefits

Increases Reliability and Reduces Unscheduled Downtime Centralizes Management and Control Improves Security Reduces Energy Cost Reduces Operational Management Cost

Page 11: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

11Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Increased Reliability

Processing is moved to a central location off the production floor Failover and Redundancy provide backups in case of server failure PCs with hard drives replaced with solid-state industrial hardware MTBF of a thin client is far higher than PC

Many customers have clients running for 10+ years!

Page 12: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

12Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Increased Control

Configuration at centralized ThinManager instead at every PC Install Once – Use Many

Deploy and deny application access with ease Shadow terminals remotely Remote management across the network System status is shown in ThinManager interface

Page 13: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

13Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Increased Security

Easy to configure user access Obscure user credentials from operators

No hard drive with sensitive information to lose or have stolen Control installation of rogue programs

Processing can be kept in secure room No floppy or CD drives on thin clients USB disabled by default

Page 14: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

14Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Decreased Energy Costs

Thin clients use 15% of the energy of a PC Less power consumption

8 watts vs. 96 watts on average

Lower cooling costs Lower UPS requirements

Page 15: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

15Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Decreased Maintenance Costs

RDS provides mainframe architecture for the Windows environment Fewer Systems to Operate and Maintain

Decreases hard drives to a few terminal servers

1 server ≈ 25+ industrial users

Patching and Anti-virus on a few servers

Rapid terminal replacement by semi-skilled personnel No loss of process control

Page 16: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

16Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Example - When a PC Fails…

Typical Real World Scenario: Industrial Plant, 50 PCs, lifetime of PC is 2 years Therefore, 1 failure every 2 weeks

On Failure: Replace PC with new unit (from storage) Install OS (or Image) Patch, Update antivirus, configure

Average of 1 day of work, and process is down

Page 17: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

17Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Thin Client Terminal Replacement

If a thin client fails, it can be rapidly replaced by unskilled personnel Technician disconnects and removes failed unit Reconnects new unit and powers on

Spare is often held in local inventory (cheap!)

Can be different model or manufacturer

ThinManager detects unit change and prompts to reconnect session. Work continues! No loss of application, minimal downtime and about 10-20 minutes

of elapsed time.

Page 18: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

18Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

How Does ThinManager® Work?

Page 19: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

19Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

The User Experience

Step 1 Thin client powered on, boots from ThinManager

Get its firmware and configuration

Step 2 Configuration sends thin client to terminal server(s)

Passes login information

Starts session

Runs application(s)

Operator interacts with application(s)

Page 20: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

20Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Technical Functionality

Page 21: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

21Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Thin Client to ThinManager

Page 22: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

22Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Configuration to Thin Client

Page 23: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

23Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Session Request to Servers

Page 24: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

24Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

TS CAL Request

Page 25: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

25Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

TS CAL Permission

Page 26: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

26Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Session Display

Page 27: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

27Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Thin Client Types

Two main types of ThinManager Zero Client Support

ThinManager Ready Clients Boot with ThinManager BIOS

ThinManager XLi/XLR Compatible PXE Boot from ThinManager

Dozens of Manufacturers (Including Rockwell)

Page 28: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

28Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Zero Client Characteristics

No OS or Firmware Industrially Robust (for Plant

operation) Connectivity:

LAN Video Network USB

http://www.thinmanager.com/kb/index.php/ThinManager_Supported_Hardware

Page 29: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

29Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager and Mobility – Mixed Used

Page 30: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

30Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager and Mobility

ThinManager Mobility uses TMC Software ITMC – iOS (iPad, iPhone)

WinTMC – Windows Tablets (and PCs)

AndroidTMC – Android Devices

Mobile Terminals configured as Terminals No different to a standard device

Page 31: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

31Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager® Demonstrat ion

Page 32: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

32Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Demo Architecture

Page 33: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

33Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager ® Global Customers Ref

Food & Beverage  Energy

Page 34: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

34Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager ® Global Customers Ref

CPG & Pharmaceutical Manufacturing 

Page 35: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

35Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

ThinManager ® Local Customers Ref

Manufacturing Others 

Page 36: Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise IP Camera Windows Applications

www.rockwellautomation.com

Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC Copyright © 2018 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

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