delight your patients & differentiate your practice
TRANSCRIPT
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Delight your Patients & Differentiate your Practice:
Instant Custom Molds Hands-on Workshop
Bill Diles, M.A., Audiologist
Thank you to our sponsors
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1934
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Miniaturization
1981
2011-2013
1960
1946
1934
1974
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Longest family history in the business?
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Ohio University
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BFA
New patient with a 50dB hearing loss
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Poorly fitting molds
Unexplained feedback with domes
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Limited dexterity
Integrated power mold
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Corner audiogram
Power aid having feedback with molds
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California Song Beverly Act
Broken c shell with 70 db hearing loss
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Earplugs – motorcycle riders
Do well by doing good
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Create awareness at local medical facilities
Contact your local Hospice organization
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Waiting 2 weeks for molds
Why is this important?
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The silver bullet to success in private practice?
Our Yelp reviews say it all
Bill allows me to "test" different models of hearing aids before making financial commitments. This is HUGE, and one of the main reasons I HIGHLY recommend him to everyone I meet who asks me about my hearing aids.
It has been a wonderful experience because Bill has patiently worked with me to find the best solution that I could afford, and he came up with pair that are not only a dramatic improvement over the old ones in both comfort and performance, but also they can be upgraded later.
Dr. Chalon loaned her a few hearing aids to try for the week. My mother-in-law found a hearing aid during this process and has been able to hear much better. It is rare that an audiology office will actually "loan" out hearing aids to test run.
With much patience and guidance and support I learned quite a bit, as well as freely having months of testing various brands of hearing aids and devices.
Adam is a patient and highly skilled technician in this field and with their demo policy I was able to try several different brands for an extended period of time to determine the right one for my needs. They even allowed me to demo two pairs at once so I could do side by side testing.
Unlike Kaiser, they have allowed me to try out several state of the art aids, blue tooth and all, and I'm very impressed.
Adam at Kenwood hearing was infinitely patient with me and allowed me to take them home and wear them in IN REAL LIFE - to see what I liked. He let me test many varieties until I found one I liked.
I was allowed to "test drive" not one, but two different manufactures' devices over a month's time with no deposit or paperwork at all. Never was there any pressure on me to purchase, only to be satisfied. I loved that I could take trial hearing aids home and really see if they would make a difference in my life. I took three different pairs home, a week at a time, and settled on a pair that were visually discrete and are really helping me to hear better.
He has a variety of manufacturers' products and he was generous with the number I could try and the length of time I was given to try them; and Adam was very flexible with how I could try the various hearing aids he had available.
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Tutorial
P-Mold Mix
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Custom Molds in <5 min
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Grinder
Did you know your skin was actually purple? J
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“P-Molds” – can you come up with a better name?
Finished P-Mold
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ThankYou