Conventiondefynotes on the spirit of the firm

this is a take on things from founding partner, Chris Conley

Defy Convention

Defy Conventionrefuse to obey

Defy Conventionwhat is generally done

✴ to be clear, this is NOT about not submitting time sheets

Defy Conventionnot for the sake of it, but because things can be better

It would be great, but: !

“that’s not how things are done” !

“not sure what would happen” !

“nobody pays for that” !

“you should find someone who has done it before”

An organization must create the conditions to overcome convention, to achieve the creative.

the company clients & work us our place

About the companyideas baked into the firm

Bring a culture of studio to consulting practice

Do world-class work, remain humble

Be open about how the company works

Don’t play office, maintain an even keel

Creative and operational aspects are equally important

Share leadership, help others succeed

Beware of incentive plans, they incent the wrong things

Don’t be overly competitive there’s plenty of work to go around

About clients & the workideas about the content of our practice

Use every project as a way to learn, try something new, and grow

Inspire clients, empathize with their situation, partner with them

Engage quickly, share observations and ideas early

Approach every step in a creative way, design the work

Strive for clarity More work is not better work

Take responsibility for mistakes

About usideas about a community of practice

We earn our roles from each other

Our colleagues are way more interesting than we know

Part of building our company is getting to know each other

No one role is more important than another

Our diversity, in skills & points of view, is our strength

We use our judgement, not rules or policies, to work together

Go out of your way to help

About our spaceideas about a culture of studio

We host ourselves every day

Design the space to support our work

Provide the best tools and resources that we can

Maintain an inspiring and interesting facility

We create the conditions to overcome convention, to achieve the creative.