Developing and Sustaining Team Culture in Organisations

Section 3 Group 3

Contents:

1. Definition Groups

2. Theories of Group formations

3. Groups vs Teams

4. Types of Teams

5. Dysfunctions of teams

6. Teams more effective

Definitions:Groups:

The term group can be defined in number of ways depending upon the perspective that is taken.

If a group exists, it members should have the following qualities:

1) Motivation to join

2) Perceive the group as a unified unit of interacting people

3) Contribute in various amounts to group processes

4) Reach agreements and have disagreements through various forms of interaction

Theories of Group Formation:

Balance theory by Theodre NewcombINDIVIDUAL

XINDIVIDUAL

Y

CommonAttitudes and

Values

Exchange theory of group formation

Theories of Group Formation:

Balance theory by Theodre NewcombStages in group formation

1. Forming – Uncertainty and confusion2. Storming – Conflict and confrontation3. Norming - Cooperation and Collaboration4. Performing – Fully functional and Accomplishment5. Adjourning – End of the group

* Cycle repeats for a new purpose

Groups Vs Teams:

A team is a group with certain differences as follows: Sl No Groups Teams

1 Focused leader Shared Leadership

2 Individual Accountability Individual and Mutual Accountability

3 Purpose is same as organisations’ Specific Purpose

4 Individual work products Collective Work Products

5 Effectiveness measured indirectly Performance is directly measured

6 Discusses, decides and delegates Discusses, Decides and does real work

Types of Teams

Cross-functional Teams

Virtual teams

Self managed teams

Team Culture

Team members understand where to work of their team fits in the total context of their organisations’ strategic plan and success goals.

Team Dynamics

Team Member

Team Relationships

Team Leadership

Organisational Environment

Team problem solving

Teams in the organizational context

Can be formal / informal; individual / collective; sequential / nonsequential

Characteristics • Changes in attitudes and values• Adjustment to new work groups• Personal qualities/characteristics formed by slow moving psychological processes

Process involved in work situation • Provide challenging job• Relevant training• Good first supervisor as mentor / guide• Placing high morale

Enhancing the team effectiveness in an organisation Team Building

Collaboration

Leadership

Understanding of cultural issues in global situations

Rewards and recognition

Dysfuctions of Group and Teams

Norm Violation and Role Ambiguity Conflict

Groupthink Conformity Problem

Risky Shift Phenomenon

Dysfunctions in perspective

Social Loafing

Tips for effective team building

Form teams to solve real work issues rather than target

Hold department meetings to review projects and progress

Build team and shared occasions into the organisations’ agenda

Use icebreakers and teamwork exercises at meetings

Celebrate team success publicly