Service Contract

Gunung Putri, December 19th, 2014

Ary Suryarama Rusiadi

PT. Mercedes Benz Indonesia

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Definition

1. PMA : Preventive Maintenance A

* Visual check

* Free speed test

* Shut off/Trim mechanism

2. PMB : Preventive Maintenance B

* PMA

* Moving parts replacement

e.g. O-ring, bearing, vane kit, etc.

* Calibration (Electric Tools)

3. Break down / Repair : Unscheduled corrective action

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Definition

4. TAT (Turnaround Time)

Waktu yang dibutuhkan untuk melakukan maintenance.

5. MTBF (Mean Time Before Failure)

Rata-rata waktu sebelum terjadi breakdown.

6. MTTR (Mean Time To Repair)

Rata-rata waktu yang dibutuhkan untuk proses repair.

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Summary of All Department

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Summary of All Department

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Summary of All Department

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Summary of All Department

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Summary of All Department

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Summary of APC Department

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Summary of APC Department

1. Tool information

- Tool type : ETV ST61-70-B13

- Serial No. : F1821189

- Departement : APC

2. Breakdown information

- Problem : Broken tool connector

- Month : Week 6, February 2014

3. Action : Replace with new tool connector

4. Remarks : Turn around time was around 3 months due to warranty

claim process and custom clearance problem

Breakdown Tool Information

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Summary of APC Department

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Summary of APC Department

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Summary of APC Department

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Summary of APC Department

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Summary of AGC Department

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Summary of AGC Department

1. Tool information

- Tool type : EP8PTS40HR42-AT

- Serial No. : A0851629

- Departement : AGC

2. Breakdown information

- Problem : Over torque

- Month : Week 7, February 2014

3. Action : Pulse oil checking, re-set torque and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of AGC Department

1. Tool information

- Tool type : EP5PTX19HR10-RE

- Serial No. : A2491401

- Departement : AGC

2. Breakdown information

- Problem : Low speed

- Month : Week 9, February 2014

3. Action : Pulse oil checking, re-set torque and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of AGC Department

1. Tool information

- Tool type : EP15PTX250HR20 RE

- Serial No. : A2471163

- Departement : AGC

2. Breakdown information

- Problem : Loose ring screw

- Month : Week 13, March 2014

3. Action : Re-tighten the screw and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of AGC Department

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Summary of AGC Department

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Summary of AGC Department

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Summary of AGC Department

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Summary of ACV Department

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Summary of ACV Department

1. Tool information

- Tool type : EP15PTX250HR20-RE

- Serial No. : A2771715

- Departement : ACV

2. Breakdown information

- Problem : Low speed

- Month : Week 1, January 2014

3. Action : Check motor and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of ACV Department

1. Tool information

- Tool type : EP15PTX250HR20-RE

- Serial No. : A2481470

- Departement : ACV

2. Breakdown information

- Problem : Loose ring screw

- Month : Week 3, January 2014

3. Action : Re-tighten the screw and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of ACV Department

1. Tool information

- Tool type : EP15PTX150HR20-RE

- Serial No. : A0403519

- Departement : ACV

2. Breakdown information

- Problem : Low speed

- Month : Week 7, February 2014

3. Action : Check motor and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of ACV Department

1. Tool information

- Tool type : EP7PTX55HR10-RE

- Serial No. : A1470732

- Departement : ACV

2. Breakdown information

- Problem : Low speed

- Month : Week 24, June 2014

3. Action : Check motor and torque verification

4. Remarks : -

Breakdown Tool Information

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Summary of ACV Department

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Summary of ACV Department

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Summary of ACV Department

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Summary of ACV Department

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Committed to

sustainable productivity.