DECEMBER 5, 2012 | DRWG

Mike JaegerSENIOR ANALYST, DEMAND RESOURCE ADMINISTRATION

Process Review

DDE Registration and Maintenance

PROCESS REVIEWWhat is the process to register a new DDE, or make a change to an existing DDE’s systems or hardware?

New Registration

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• Interested parties/companies requesting Demand Designated Entity (“DDE”) status must declare interest

• This is accomplished via an email or phone call to Customer Support:• custserv@iso-ne.com•1-413-540-4220

New Registration

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• Customer Support will send the interested party the DDE Registration Form

• The interested party will send the completed form back to Customer Service

• Customer Service will enter the form into an Ask-ISO ticket and assign it to Demand Resource Administration Department, where the workflow will begin

New Registration

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• DRA will send the interested party all information required to become a DDE, and then will forward the request on to relevant ISO IT departments • These steps are necessary due to the long timeframes involved with setting up a new DDE – 90 days (OP-14 requirement)

• Will ensure that all affected departments are made aware of the request, and to ensure it will not be mishandled between ISO departments

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Change to existing DDE Systems

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• DDE systems in this context are defined as information not captured in CAMS, that require IT communication department support to implement:

Auto-ringdown circuits Dedicated Bell Line circuits/numbers Remote Terminal Units and associated circuits Routers

Change to existing DDE Systems - Forms

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• Existing DDEs submitting changes to voice communications (ARD, DBLs) should submit an Ask-ISO ticket and request the DDE change form from Customer Service

If submitting changes to data circuits, Router or RTU, submit OP-18 appendix G, and requires 90 days (CEII – Customer Support can assist if required)

• The DDE will then attach the appropriate form to the Ask-ISO ticket and workflow will begin

Change to existing DDE Systems

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• As with a new registration, this is necessary due to the long timeframes involved with changes to certain systems and hardware – circuit and

• Will ensure that all affected departments are made aware of the request, will be met in a timely manner, can be properly tested and will not be mishandled between ISO departments

LP Changes DDE

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• If LP is switching their DDE to another approved DDE, no less than 30 days written notice to ISO is required (OP-14)

• If LP is switching to a proposed DDE who has not yet met the technical requirements to be a DDE, no less than 90 days written notice is required (OP-14)

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