dave sullivan resume 9 14 15. 1

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DAVE SULLIVAN 355 Hobbs Cres. Milton ON. L9T0J3 905-699-5042 email [email protected] EXPERIENCE 1/1/2010 to Present Retired. 9/1/1995 TO 1/1/2010 Du Pont Canada Inc. Ajax, Ont. ACCOUNT MANAGER. Represented Du Pont Canada at various Automotive assembly plants, (Venture Industries, Paint Plas, Polytech, Ford, Toyota, Polycon, and Honda) Management of all aspects of the business at the account level, including an onsite technical support team, ranging from 4 to 6 full time Du Pont employees. Responsibilities included the management of day to day customer support activities, defining COT’s (critical operating tasks), for the account, as well as my technical support team. Development of long term business strategies, and establishing a technical support activity timeline for my manufacturing, product development, and analytical laboratory. This included new model year product introductions, new technology introductions, and leading product quality investigations, including external supplier audits. Calculation of variable cost of product, assigning selling price. Preparation of price quotations, as well as face to face pricing negotiations with the customer. Calculation, and projection, of revenue generation, based upon product popularity trending. Preparation of 6 month forecasting on a monthly basis, to be utilized by my value chain organization, so that there are no product interruptions. Lead weekly supply meeting with the value chain Resolving/Reconciling, invoicing issues, both internally, and externally. 6/1/1990 TO 9/1/1995 Du Pont Canada Inc. Ajax, Ont. TECHNICAL SUPPORT REPRESENTATIVE. Onsite technical support at Ford Oakville. Monitored product performance, during application, as well as ensuring that quality specifications were being achieved. Paint application training for customer employees, handspray, and automated processes. Managed product inventory levels. Participated in product quality issues, and investigations, working side by

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Page 1: Dave Sullivan Resume 9 14 15. 1

DAVE SULLIVAN355 Hobbs Cres. Milton ON. L9T0J3905-699-5042email [email protected]

EXPERIENCE

1/1/2010 to Present Retired.

9/1/1995 TO 1/1/2010 Du Pont Canada Inc. Ajax, Ont.ACCOUNT MANAGER.

Represented Du Pont Canada at various Automotive assembly plants, (Venture Industries, Paint Plas, Polytech, Ford, Toyota, Polycon, and Honda)

Management of all aspects of the business at the account level, including an onsite technical support team, ranging from 4 to 6 full time Du Pont employees.

Responsibilities included the management of day to day customer support activities, defining COT’s (critical operating tasks), for the account, as well as my technical support team.

Development of long term business strategies, and establishing a technical support activity timeline for my manufacturing, product development, and analytical laboratory. This included new model year product introductions, new technology introductions, and leading product quality investigations, including external supplier audits.

Calculation of variable cost of product, assigning selling price. Preparation of price quotations, as well as face to face pricing negotiations with the

customer. Calculation, and projection, of revenue generation, based upon product popularity

trending. Preparation of 6 month forecasting on a monthly basis, to be utilized by my value chain

organization, so that there are no product interruptions. Lead weekly supply meeting with the value chain Resolving/Reconciling, invoicing issues, both internally, and externally.

6/1/1990 TO 9/1/1995 Du Pont Canada Inc. Ajax, Ont.TECHNICAL SUPPORT REPRESENTATIVE.

Onsite technical support at Ford Oakville. Monitored product performance, during application, as well as ensuring that quality

specifications were being achieved. Paint application training for customer employees, handspray, and automated processes. Managed product inventory levels. Participated in product quality issues, and investigations, working side by side with the

customer to ensure their needs were satisfied. Daily communication with customer supervisors, and operators, to assist with any

application, or product issues.

7/1/1983 TO 6/1/1990 Du Pont Canada Inc. Ajax, Ont.QAULITY ASSURANCE ANALYST.

Analytical, and physical property testing of product during various stages of

Page 2: Dave Sullivan Resume 9 14 15. 1

manufacturing to ensure that specifications are being met. Instrumental and visual colour evaluations in the laboratory to ensure that customer

specifications are achieved. Assist manufacturing department with any issues during the loading stages.

5/28/1979 TO 7/1/1983 Du Pont Canada Inc. Ajax, Ont.MANUFACTURING OPERATOR.

Blending various chemicals, (Resins, Solvents) and pigments into mixing tanks to manufacture automotive finishes, (paint) for new, and used automobiles

Handling of hazardous materials. Operation of lift trucks

EDUCATION

GRADE 12 DIPLOMA

REFERENCESReferences are available on request.