darren matthews - resume
TRANSCRIPT
DA R R E N M A T T H E W SPhone: (386) 843-9760 Email: [email protected]
Dedicated and self-motivated professional with a strong background in sales, marketing, web development, and business management within the automotive industry. Years of successful experience leading teams of productive employees, streamlining internal processes to enhance overall efficiencies, and fostering positive relationships with a wide range of clients, colleagues, and key business partners. Consistently recognized for outstanding contributions to the bottom line and commended for organization, perseverance, and priority management skills. Computer savvy and familiar with many modern systems and applications including MS Office Suite.
Areas Of Expertise
♦ Sales Management♦ Dealership Operations♦ Digital Marketing♦ Strategic Planning♦ Website Development♦ Revenue Enhancement
♦ Data Analysis & Reporting♦ Budgeting & Cost Control♦ Performance Evaluation♦ Program Administration♦ Business Best Practices♦ Training & Team Building
♦ Project Coordination♦ Media Management♦ Staff Development♦ Customer Service♦ Quality Assurance♦ Process Improvement
Education
Nova Southeastern University – Ft. Lauderdale, FL 2015Master of Business Administration (MBA)Concentration: Sales Management
Howard University – Washington, DC 2012Bachelor of Business Administration (BBA)Concentration: Supply Chain ManagementRelevant Coursework: Production & Operations Management Procurement & Purchasing Managerial Economics Principles of Finance Management & Organizational Behavior Quantitative Business Analysis
Recent Work Experience
Prestige Ford – Mount Dora, FL 2012-PresentFinance Manager 2014-Present
♦ Communicate with a wide array of clientele to promote vehicle financing and insurance services♦ Provide complete explanations on manufacturer and dealership service procedures and policies♦ Collaborate with new lending partners to secure competitive interest rates and financing programs♦ Maintain accurate records, process paperwork, and secure approvals through the proper channels♦ Ensure consistent compliance with various federal, state, and local standards and regulations♦ Create innovative programs and collaborate with the sales department to streamline operations♦ Help to train and mentor sales staff on the benefits of financing and extended service options
Internet Manager/Business Development 2012-2014♦ Developed and implemented effective strategies to increase sales revenues by as much as 30%♦ Managed the dealership website, helped to enhance online traffic stats, and established policies ♦ Interacted extensively with sales management and service personnel to meet operational goals♦ Coordinated digital marketing campaigns, SEM, SEO, Pay-Per-Click advertising, and other media♦ Trained, mentored, supervised, and monitored performance for 1 Assistant Manager and 7 Reps
Previous Work Experience
Ford Motor Company – Pittsburgh, PA 2011Field Operations Intern
The Boeing Company – Springfield, VA 2010Defense, Space & Security Intern
Hertz Local Edition – Baltimore, MD 2010Sales Representative