cv, fragopoulos tasos

7/28/2019 CV, Fragopoulos Tasos

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Anastasios G. Fragopoulos

Personal InformationDate of Birth : 27/06/1972

Nationality : Greek

Passport Details : AI1951112

Marital Status : Married, (one child)

Mobile (Greek) : +30 6946 121218

IM : (skype id: afragop)

E-mail: [email protected]; [email protected] ;

Permanent Address: Stageiron 8 & Ritsou, 26335, Patras, Greece

LinkedIn : http://gr.linkedin.com/in/afragop

ResearchInfo: http://www.researchgate.net/profile/Anastasios_Fragopoulos/

Sect ions

Roles and Responsibilities

Technologies Formulated, Skills & Specialties

Professional Experience

Research Activities

Teaching – Training Experience

Education

Certifications – Other Courses Attended

Memberships – Affiliations

Research Publications

mailto:[email protected]




http://gr.linkedin.com/in/afragop

http://gr.linkedin.com/in/afragop





Curriculum Vitae, Anastasios FragopoulosLast update: 2013-06-14

Roles and Responsibilities

Operations Manager, IT

Oversee systems performance, the monitoring of equipment and manages vendor relationships.

Adhere to and monitor the appliance of established Service Level Agreements (SLAs) with external systems vendors

while carrying out their responsibilities.

Have the responsibility for the incident handling, availability and performance monitoring, routine start-up and shut-

down, and the maintenance of operating plans and schedules.

Manage the implementation, and monitoring of critical, regularly scheduled application processes that are core to the

continuous and seamless operation of the casino.

Develop relationships with various Business line and Technical stakeholders for collaboration and continued

improvement.

Manage day to day IT support personnel, ensuring that end user needs are met

Develop and implement disaster recovery procedures.

Monitor and maintain network stability; communicate and coordinate network schedule, backups, and downtime to

users.

Prepare and maintain detailed documentation of network configurations and cabling layouts.

Provide technical assistance to system users, coordinating activities with other IT department staff

Responsible for the annual IT budget compiling, and for the management of all Information Systems related,

procurement and expenditures.

Design and implement server/production environment policies to ensure alignment with organization growth plans,internal security and business continuity.

Responsible for appliance and monitoring of IT compliance in accordance with standards, policies and procedures;

manage operational IT security controls and ensuring issues/risks are mitigated.

Support the operations within the IT Data Center; supports Project Management functions related to the Data

Center; plan, coordinate and manage of the Data Center.

Manage the operations of all internals computing platforms including server, data archival and storage, network,

telecommunication and application systems.

Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure

and organizations systems.

Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems.

Provide to the Top Management, analysis, configuration, recommendation and implementation of state of the art

cost effective network and hardware solutions.

Participate in the formulation and the deployment of IT standards and policies to support the operational

environment and business direction.

Develop all supporting technical documentation to facilitate consistency and quality of installations, systems




upgrades and recovery/ repair; have the responsibility for the creation and maintenance of assets inventory,

(hardware/software) and for the change management.

Systems Manager, IT

Manage internal information systems, including computer and data processing, telephony and communications

systems, Internet and other systems, data security, data backup and storage systems;

Configure, install, and maintain network hardware, software, and telecommunications services,

Maintain professional and technical knowledge by attending educational workshops; review IT professional

publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies.

Enhance information systems results by identifying information systems technology opportunities and developing

application strategies.

Do research and recommend innovative, and where possible automated approaches for system administration

tasks; identifies approaches that leverage our resources and provide economies of scale

Analyze the IT needs of the organization, balancing day to day operational factors with strategic, long-term planning

to formulate an effective deployment, maintenance, and growth plan for hardware and software.

Safeguard assets by planning and implementing disaster recovery and back-up procedures and information security

and control structures.

Manage efficiently crisis situations, which may involve complex technical hardware or software problems;

Maintain staff by recruiting, selecting, orienting, and training employees; develop personal growth opportunities.

Continuously evaluate user needs and systems functionalities, ensuring that ICT facilities meet these needs.

Sustain information systems results by defining, delivering, and supporting information systems; audit application of

IT systems.

Provide secure access to the internal company’s network for remote users;

Adapt security countermeasures that ensure the security of corporate data from internal and external attack;

Provide to the end-users with appropriate support and advice;

Accomplish financial objectives by determining service level required; prepare the annual IT budget, while obtaining

competitive prices from suppliers, to ensure cost effectiveness; schedule expenditures; analyze variances; initiate

corrective actions, where it is needed.

Review internal IT project plans and ensures progress according to schedule.

Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve

problems

Perform daily backup operations, ensuring all required files and system data are successfully backed up to the

appropriate media; recovery tapes or disks are created, and media is recycled and sent off site as necessary;

performs regular file archival and purge as necessary.

Have the overall responsibility for the maintenance of all the internal IT systems, i.e. maintain data center




environmental and monitoring equipment; performs ongoing performance tuning, hardware upgrades, and resource

optimization as required.

Participate in all aspects of the in-source developed software life cycle, from defining the strategy and architecture

through deployment and support

Casino Operations

Great knowledge and training of all table games; Live Games) Management (Experienced, 10+ years)

Possess strong experience in Slots Games, (systems operations, data analytics, new requirements deployment,

technical operations, etc.); strong background in utilization, installation and administration of various Slots

Management Information Systems

Logismos MIS (Experienced, 5+ years)

GTECH (ex. SPIELO, ATRONIC) Galaxis - Slots MIS (Experienced, 5+ years)

ACES Gaming Management System – Slots MIS, (Experienced)

Have actively involvement to online gaming operations, (systems/operations/compliancy/legislation).

Exceptional ability to deliver the highest level of customer service to guests, VIP's, and co-workers.

Immense ability and flexibility to work at multiple casino sites.

Uncommon ability to work any shift assigned to include days, swing, grave, weekends, and holidays.

Great manual and finger dexterity for the operation of a personal computer and routine paperwork.

Solid ability to maintain extreme confidentiality, work independently and be proactive.

Excellent organizational skills and attention to detail.

Strong interpersonal skills with remarkable ability to produce results in a fast-paced, dynamic environment

Research Operations

PhD Researcher with main area of research "Security in Embedded Systems".

Branch research fields involve DRM (Digital Rights Management) with focus on low power DRM, MPEG-21

standardization, cryptography, random number generation.

Perform further research, towards efficient appliance of security and privacy aspects in nomadic user-centric

environments, emphasizing to e-health medical computing pervasive environments, through the utilization of Trusted

Computing Platforms.

Participate in periodic management review of projects to communicate project status, present business process

improvements, demonstrate application functionality, and ensure needs are being met,

Strong experience in managing projects or multiple complex tasks with competing priorities




Technologies Formulated, IT Skills & Specialties

Installation, Administration, Maintenance of IBM servers, (x Series)

Installation, Administration, Maintenance of IBM Storages, (SAN Storage, DS3500 Series)

Installation, Administration, Maintenance of DELL servers, (PowerEdge Series) Installation, Administration, Maintenance of DELL Storages, (SAN Storage, EMC, AX150 Series)

VMWare ESX Server 4.0/4.1/5.0 Installation, Administration,

VSphere Administration

VMWare VMotion, VDR, High Availability / Fault Tolerance

MS Active Directory 2003/2008, Configuration/Administration, Group Policy Management

Administration of various RDMS, like ORACLE 11g, MS SQL Server 2005/2008, MS Access 2007/2010

MS Exchange 2003/2010, (Installation / Configuration / Administration)

MS SharePoint 2003, (Installation / Configuration / Administration)

Microsoft Windows Server 2003/2008, (Installation / Configuration / Administration),

Software Development using C/C++/C#, Microsoft Visual Basic, Java

LAN/WAN administration, DELL switches configuration, CISCO 800 series administration, configuration

Knowledge of Paessler PRTG, ManageEngine OpManager, network performance monitoring tools

Analysis, Design and Creation of IT Policies & Procedures,

IT Management,

Team Management,

IT Projects Management & Administration,

Data Center Design,

SAP Business Objects (BOXi) Administration and BOXi Reports Design

Installation, Administration, Policy and Backup Plan creation, Symantec Backup EXEC 2012




Professional Experience

CASINO RIO, Greece 04/2009 - PRESENT

Manager, Systems & Operations, IT & Telecoms Division

Detailed description of key roles and responsibilities that I have under this position are well described on the relevant

section, (Roles and Responsibilities).

Key Accomplishments

Dec, 2010

Configuration and Deployment of Wide Area Progressive (WAP)

Casino Rio, acting as the central administration site, in co-operation with Casino Corfu and Casino Xanthi, are the

first Casinos in Greece that operate a Wide Area Progressive (WAP) Jackpot.

May – Sep, 2010

Casino Rio Renovation

Had active role in this mini project of the Casino Rio renovation, where among other re-designed and expanded

the existing IT infrastructure.

All the operations took part with no downtime to all Casino operations.

Apr, 2009 – Dec, 2009

Installation of Galaxis, (SPIELO-INT), Slots MIS

In close co-operation with SPIELO-INT, I had the overall responsibility and the coordination for the provision all the

technical requirements set by SPIELO-INT for the installation of Galaxis Slots MIS.

Under that context, proposed the utilization of state-of-the-art technologies, like Virtualization, to support critical

Casino applications, thus providing 99,999% systems availability for the 24/7 Casino operation.

Casino Rio is the first Casino in Greece that adapted Atronic's ChipCash functionality, thus providing to its

customers high level of added value services.




CASINO CORFU, Greece 08/2010 - PRESENT

Manager, Systems & Operations, IT & Telecoms Division

I own those duties in partial with the ones at Casino Rio; my central location is in Casino Rio, Patras.

Detailed description of key roles and responsibilities that I have under this position are well described on the

relevant section, (Roles and Responsibilities).

Key Accomplishments

May, 2011 – Oct, 2011

Casino Corfu, Renovation & Relocation

Planning, analysis, design and deployment of all IT & Telecommunication infrastructures have been done under

my directives.

Had active role in the preparation of the migration and operation of all Slot Machines in the new Casino premises.

Feb, 2010

Installation of Galaxis, (SPIELO-INT), Slots MIS

In close co-operation with SPIELO-INT, I had the overall responsibility and the coordination for the provision all the

technical requirements set by SPIELO-INT for the installation of Galaxis Slots MIS.

CASINO DIAMOND, Lusaka, Zambia 09/2012 – 03/2013

Manager, Systems, IT & Telecoms Division

Detailed description of key roles and responsibilities that I have under this position are well described on the

relevant section, (Roles and Responsibilities).




CASINO DIAMOND, Lusaka, Zambia 02/2012 – 09/2012

General Manager

Actively involved to all the construction processes, and to the interior design of all the Casino areas; also,

supervised and administered all the construction processes.

Had the overall responsibility for the recruitment of all the Casino personnel and for the training of the Casino

Dealers and the rest of the Casino personnel.

Had the overall responsibility for making sure that all areas of the Casino are working effectively, including

operations, forecasting, budgeting, staffing and customer satisfaction.

Had the overall responsibility for the analysis, design and deployment of the backbone IT infrastructure.

Performed the analysis and provided all the specifications for the IT equipment which would support all the internal

Casino MIS and the internal domain. Also, physically installed and performed final configuration of all the server-

based systems of the Casino.

Utilized and gained knowledge in the Slots MIS, ACES.

Established and interacted with new business contacts.

Actively involved to the development of strategic marketing plan to boost profits and efficiency.

CASINO RIO, Greece 08/2003 – 04/2009

Personal Assistant of Casino Director

Acting as a part of the human resources department, I was responsible for the whole bureaucracy issues of the Live

Games staff, which among other involved,

shifts scheduling,

disciplinary actions monitoring

training, etc.

INTRACOM S.A. – (Patras Section), Greece 02/2001 – 08/2003

Software Engineer, (Analyst & Developer)

Worked on the analysis, specification and development of software for mobile telephony, in Ericsson telecommunication

centers.

CASINO RIO, Greece 08/1996 – 02/2001

Senior Inspector – Live Games

Observe and supervise table game department to ensure that employees render prompt and courteous services to




Casino customers.

Assist in supervising all employees in the Table Game Department.

Enforce all table game policies and procedures.

Direct workers in compiling summary sheets for each game to show amount wagered and amount to be paid to

winners.

Prepare work schedules and assign work station.

Resolve customer complaints regarding service.

Explain and train all table game employees on departmental policies and procedures.

Settle customer disputes over rulings arising from any table game.

Perform all computer functions necessary for the smooth operation of the department.

Apply knowledge of dealing procedures including house rules so as to preserve the security and integrity of

games.

Notify Casino Management of any irregularities noticed.




Research Activities

INDUSTRIAL SYSTEMS INSTITUTE/RESEARCH CENTRE ATHENA, Greece 09/2006-PRESENT

Collaborating Researcher

In the context of my research towards my PhD, I have joined ISI as a collaborating researcher taking part in the

following projects,

- INTERMEDIA, (NoE), FP6 European Program, http://intermedia.miralab.ch/

Analysis, design and implementation of Digital Rights Management System based on MPEG-21 standard, with

emphasis on light-weight user-converged multimedia environments.

- CHIRON

Security aspects in e-health monitoring environments.

UNIVERSITY OF PATRAS, Greece 05/2005 – 09/2005

Graduate Student – PhD Researcher

In the context of my research towards my PhD, I have done a part of my research in the context of European funded

project Innovation-Friendly Public Procurement & Fight Against Telecommunications Fraud and Security Threats,

(INNO-Utilities), in the area of , “Design and Implementation of the Architecture of a network – centric secure web

server ”.

http://intermedia.miralab.ch/







Teaching – Training Experience

CENTRE FOR DEVELOPMENT OF GREEK COMMERCE, Greece 2001 - 2007

Introducer of Information Technology and Office Automation Courses

Acting as external partner, I was involved as introducer/scientific responsible in a numerous seminars of “Usage and

Basic Introduction to ICT Technologies in the Small Medium Businesses, (SMBs)”.

In total, I have more than 650 training hours, among them 32 are referring to ICT training for people with disabilities.

CASINO RIO, Greece 1999 - 2001

Trainer of Dealers (Croupiers)

Under my responsibility, there have been trained three series of trainee dealers, (in total more than 80 people), in the

games of Roulette – Black Jack – Caribbean Stud Poker.

Education

UNIVERSITY OF PATRAS, DEPARTMENT OF ELECTRICAL & COMPUTING

ENGINEERING, COMPUTING SYSTEMS LAB. 2002 – PRESENT

PhD Researcher

I am elaborating research in the area of “Analysis, Design and Deployment of Specialized Security Mechanisms,

emphasizing in Embedded Systems”.

UNIVERSITY OF PATRAS – SCHOOL OF SCIENTIFIC DISCIPLINES

PHYSICS DEPARTMENT 1990 - 1999

Degree in Physics

PROTYPO GYMNASIUM / LYCEUM, Patras, Greece 1989

Certificate of Obligatory Education




Certifications / Seminars Attended

International Gaming Technology (IGT) Apr. 2013

AVP (G20/G22) Training Seminar Course, (Installation/Administration/Configuration)

Certified Information Technology Manager (CITM) Dec. 2010

EPI, http://www.epi-training.com – HP Hellas, http://h41156.www4.hp.com/education

CITM ID No. 32041110300405

GSM System Survey, LZU 108 852 Nov. 2001

EUROCOM EXPERTISE S.A.

Software Engineering Course July 2001

EUROCOM EXPERTISE S.A.

Memberships - Affiliations

IEEE 2002 - PRESENT

Student Member

ACM 2004 - PRESENT

Professional Member

National Geographic – Greece Section 2006 - PRESENT

Member

Research Activity – Publications

Journal Articles

Anastasios Fragopoulos, John Gialelis, Dimitrios Serpanos, “Security Framework for Pervasive Healthcare

Architectures Utilizing MPEG-21 IPMP Components”, International Journal of Telemedicine and Applications

2009: 9

Nadia Magnenat-Thalmann, Achille Peternier, Xavier Righetti, Mingyu Lim, George Papagiannakis,

Anastasios Fragopoulos, Kyriaki Lambropoulou, Paolo Barsocchi, Daniel Thalmann, “A virtual 3D mobile

guide in the INTERMEDIA project”, The Visual Computer, (2008), 24: 7-9. 827-836

A G Fragopoulos, D N Serpanos, “Sources of Randomness for Use in Random Number Generation”,

http://www.epi-training.com/



http://h41156.www4.hp.com/education








International Journal of Scientific Computing, (2005), 4: 2.

Book Chapters

Anastasios Fragopoulos, John Gialelis, Dimitrios Serpanos, (2012), “DRM & Security Enabling Mechanisms

Leveraging User Centric Multimedia Convergence”, Cutting Edge Research in New Technologies, ISBN 979-

953-307-655-2, (under publication)

A G Fragopoulos, Dimitrios N Serpanos, A G Voyiatzis, “Design Issues in Secure Embedded Systems In:

Embedded Systems Handbook ”, 2nd

ed., chapter of “Embedded Systems Design and Verification”, edited by

Richard Zurawski, CRC Press, 2009

A G Voyiatzis, A G Fragopoulos, D N Serpanos, “Design Issues in Secure Embedded Systems”, in

“Handbook of Embedded Systems”, edited by R. Zurawski, 17 -1, CRC Press, 2006

Conferences Proceedings

Andreas Papalambrou, Anastasios Fragopoulos, Dimitris Tsitsipis, John Gialelis, Dimitrios Serpanos,Stavros Koubias, “Communication security and privacy in pervasive user -centric e-health systems using

Digital Right Management and side channel attacks defense mechanisms”, IEEE International Conference on

Industrial Technology (ICIT), March 2012, Athens

Matteo Repetto, Riccardo Rapuzzi, Stefano Chessa, Stefano Lenzi, John Gialelis, Anastasios Fragopoulos

(2010), “The InterMedia Networking and Security Architecture for User Centric Multimedia Convergence ”,

in: International Symposium on Performance Evaluation of Computer and Telecommunication Systems,

(SPECTS) IEEE

Anastasios Fragopoulos, John Gialelis, Dimitrios Serpanos (2010), “Imposing Holistic Privacy and Data

Security on Person Centric eHealth Monitoring Infrastructures”, in: 12th International Conference in e-Health

Networking, Application & Services, IEEE

Anastasios Fragopoulos, John Gialelis, Dimitrios Serpanos (2009), “ Adaptive DRM framework in user-

converged multimedia ecosystems, utilizing MPEG-21 semantics”, in: 9th International Symposium on

Autonomous Decentralized Systems (ISADS 2009), 4, IEEE

Achille Peternier, Xavier Righetti, Mathieu Hopmann, Daniel Thalmann, Matteo Repettoy, George

Papagiannakis, Pierre Davy, Mingyu Lim, Nadia Magnenat-Thalmann, Paolo Barsocchi, Anastasios

Fragopoulos, Dimitrios Serpanos, Yiannis Gialelis, Anna Kirykou (2007), “Chloe@University : an indoor,

mobile mixed reality guidance system”, in: VRST ’07 : Proceedings of the 2007 ACM symposium on Virtual

reality software and technology, pp. 227-228, New York, NY, USA: ACM

A G Fragopoulos, A Athanasopoulos, A Vogiatzis, E Topalis, J Gialelis, S Koubias (2007), “Security and

DRM in indoor/outdoor heterogeneous networking applications for user - centric frameworks”, in Emerging

Technologies & Factory Automation, 2007, (ETFA), IEEE Conference, pp. 651-656, IEEE Press

R Bolla, F Davoli, M Repetto, A G Fragopoulos, D N Serpanos, S Chessa, E Ferro (2006), ”Heterogeneous

networking in the home environment ”, in: Broadband Europe (BBEurope 2006)

A G Fragopoulos, D N Serpanos (2005), “Intellectual Property Protection Using Embedded Systems”, in:

NATO ARW: Security & Embedded Systems, 22-26, Aug, 2005, pp. 44-56, IOS Press

cv, fragopoulos tasos

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