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Building Products Users Love A Perspective for Engineers Alexander Castro March 10, 2016

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Building Products Users LoveA Perspective for Engineers

Alexander CastroMarch 10, 2016

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A little about me

Places I’ve worked:

Developer Product Manager

Entrepreneur

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Successful Products

Engineering

Market Fit

Business Execution

User Experience

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What is User Experience (UX)?“User experience” encompasses all aspects of the end-user's interaction with the company, its services, and its products. – Don Norman

Industrial design, graphic/visual design, user interface, the physical interaction, and the manual

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Examples of Bad User Experience

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Engineering + User Experience Everyone's job Developers play a key role Similarities

Architecture, Scalability, APIs, etc.

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UX Scalability Example

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User Centered Design

Process for defining User Experience

User at the center of processHighly contextual

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Elements of User Experience

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Strategy Phase

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GoalsUser ResearchUser NeedsPersonasBusiness NeedsMarket

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Strategy: Personas

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Strategy: Personas

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Strategy: Context, Personas

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Strategy: Personas, Context, & Scenario

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Strategy: Personas, Context, Needs

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Scope Phase

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ScenariosCommunicating ScenariosPrioritized Feature ListFeature GroupsFunctional RequirementsTechnical Requirements

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Structure Phase

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Workflow DiagramsInformation ArchitectureSite MapsConceptual ModelLanguageConventions

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Structure: Workflow Diagram

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Structure: Concept Map Example

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Structure: Concept Map Example

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Structure: Language Example

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Technical Architecture

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Skeleton Phase

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Skeleton Phase

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WireframesNavigationInterface DesignInformation Design

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Low Fidelity Wireframes

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High Fidelity Wireframes

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Surface Phase

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Visual DesignBrandConsistencyDesign Mock-Ups (Comps)Final Layout

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Agile & User Centered Design

Agile

Mars

Venus

User Centered Design

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Things to Remember

Decisions with iteration in mind Mindset Performance, scalability, reliability Incorporate into schedule Instrumentation as a priority

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[email protected]@alex_Castro_

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