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Capabilities and Services

E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

Capabilities and Services

Bringing sustainability and safety to the world’s most complex environments

1

Capabilities and Services

E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

CONTENTS

1.0 About Us

1.1 Mission Statement 1.2 Our Values

2

2

2

2.0 Our Management Systems

2.1 Quality Management System 2.2 EHS Management System

3

3 3

3.0 Sectors We Serve

3.1 Oil and Gas 3.2 Chemicals and Pharmaceuticals 3.3 Transport and Distribution 3.4 Power and Utilities 3.5 Land and Property 3.6 Food and Drink 3.7 Manufacturing 3.8 Waste

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4 4 5 5 6 6 7 7

4.0 Our Services

4.1 Environmental Compliance 4.2 Contaminated Land 4.3 Corporate Responsibility 4.4 Environmental Engineering 4.5 Environmental Impact Assessment 4.6 Health and Safety 4.7 Information Management 4.8 Management Systems 4.9 Property and Asset Management 4.10 Training

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8 9 10 11 12 13 14 15 16 17

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E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

1.0 ABOUT US

CRA Europe is an environmental, health

and safety consultancy, specialising in

operational regulatory compliance,

property and asset management,

contaminated land, management

systems and corporate responsibility.

Part of the CRA Family of Companies, CRA

Europe was established in the UK in 1995. We

work closely with our colleagues in North

America and are able to call on the technical

skills of over 3,000 staff to provide a formidable

breadth of expertise. Our UK offices are

currently located in Nottingham and Liverpool.

Serving an extensive client base of UK firms,

CRA Europe also supports multinational clients

operating in the UK and European markets.

Our client base includes some of the biggest

names in the oil and gas, manufacturing,

engineering, and food production sectors.

1.1 Mission Statement

CRA Europe’s goal is to bring sustainability

and safety to the world’s most complex

environments.

To us, this means:

Exceeding client expectations by providing

technically excellent and innovative

solutions;

Inspiring colleagues by providing

challenging and rewarding careers and

encouraging personal development;

Achieving global recognition as technical

experts and leaders in our professions;

Contributing to a more sustainable world,

especially in the complex environments

where we and our clients operate or have a

duty of care; and

Maintaining the traditions and reputation

of CRA through the responsive, sustainable

and ethical management of our business.

1.2 Our Values

The following values represent the cornerstone

of our daily work:

Safety and Security Of our people, clients,

and members of the community

Customer Satisfaction Our target is to

meet and exceed client expectations on

every project.

Ethics and Integrity Our people are

expected to maintain the highest level of

integrity and honesty in their work and client

relationships.

Accountability All people at CRA have an

important role to play and we recognise and

take our responsibilities seriously.

Respect We treat our colleagues, our

clients, our suppliers, and the community

with the same respect that we expect to be

treated with.

Profitability A healthy financial

performance is important to the growth of

CRA and has a direct influence on our ability

to provide a stable work environment for our

employees and their families. People at CRA

are mindful that our actions do affect

profitability.

Open Communication CRA strives to

communicate openly with all its employees.

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2.0 OUR MANAGEMENT SYSTEMS

CRA Europe has an integrated EHS

management system certified to ISO

14001 and OHSAS 18001. We are also

certified to ISO 9001 for implementing

the QMS of our parent company.

2.1 Quality Management System

CRA Europe’s quality system is certified to ISO

9001 and applies the principles of the standard

to all of our projects and consultancy activities

to ensure that our professional services meet

our clients’ requirements. Confirmation that we

succeed in meeting or exceeding the needs of

four clients is provided by the high percentage

of repeat business that CRA Europe enjoys,

and the results from our client feedback

questionnaire. CRA’s quality commitment to our

clients is reflected in our Quality System Policy

Statement, which reads:

“We will continually improve the quality of

our services through a Quality Management

System and ongoing training of our

employees.

Our quality objective on all projects is to exceed client expectations by providing responsive, safe, and cost-effective services.”

2.2 EHS Management System

CRA Europe has operated an environmental

management system, conforming to the

requirements of ISO 14001, for over 10 years.

The system has helped us minimise the

environmental impacts of our office-based

activities, work at client premises, and our

business travel. In early 2012 we developed

this into an integrated EHS management

system, incorporating elements of CRA’s

System of Measurement and Reporting for

Technologies (SMART) programme and other

health and safety management processes. The

new system continues to meet the requirements

of ISO 14001 and now also meets the

requirements of OHSAS 18001, and is certified

to both by the British Standards Institute (BSI).

Access our Environmental, Health and Safety

Policy Statement from the table below.

We also support the CRA Corporate

Sustainability and Social Responsibility

Programme, and report our environmental and

health & safety performance to the group, for

inclusion in the corporate annual sustainability

report. The reported indicators are based on the

Global Reporting Initiative (GRI) guidelines.

CRA’S QUALITY AND EHS MANAGEMENT SYSTEMS

Management Systems Certification Latest EHS Metrics Click the picture to navigate to the relevant documents. These can be found on our website.

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3.0 SECTORS WE SERVE

3.1 Oil and Gas

The Oil and Gas sector is diverse, and faces a

wide range of environmental challenges.

Upstream activities face increasing scrutiny

from the green lobby, as operations extend into

undeveloped and sensitive environments.

Investors are demanding more information on

strategies for all aspects of sustainability,

including climate change and biodiversity.

Emissions trading and increasing regulation,

especially after the Gulf of Mexico disaster, are

placing greater demands on EHS teams.

Downstream, the operations associated with an

extensive portfolio of a site presents risks of

land contamination and environmental damage,

requiring site investigation and remediation. In

addition, acquisition and divestment activities

demand due diligence risk assessment. CRA

support some of the UK’s leading Oil and Gas

companies, providing services to upstream and

downstream operations, and at all project

stages. Types of companies we work with

include:

Exploration and Production

Gas Storage

Refining and Pipelines

Distribution and Retail

Click here for more information.

3.2 Chemicals and Pharmaceuticals

The Chemical and Pharmaceutical sectors have

evolved into numerous sub-sectors that include

commodities such as petrochemicals, polymers

and agrochemicals, and more recently

speciality and life science chemicals. The

sector therefore faces a wide range of

environmental and sustainability demands.

Large-scale processing companies are subject

to environmental permitting, and industry-lead

schemes such as “Responsible Care”.

Companies also have to integrate demands into

the regulatory and quality regimes applied

specifically to their industry. These require

compliance with a wide range of conditions

including environmental management and

health & safety systems. CRA supports

Chemical and Pharmaceutical companies with

raw material receipt and storage, production

and distribution, plant modifications,

decommissioning and demolition, and business

or site acquisition and divestment. We work in

the following sub-sectors:

Agro-chemicals

Inorganic chemicals

Organic chemicals

Pharmaceuticals

Click here for more information.

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3.3 Transport and Distribution

The Transport and Distribution sector faces

diverse and increasing environmental

challenges. These can range from land

development issues to the implications of the

Carbon Reduction Commitment.

The construction, modification or demolition of

facilities and infrastructure may require planning

approval and the submission of complex

environmental statements. Their operation may

also be subject to the Environmental Permitting

and COMAH regimes. Investors and corporate

customer, have increasing expectations for the

development and operation of sustainable and

low carbon facilities and infrastructure systems.

There is an increasing expectation that

operators in the sector will monitor, manage

and report on their own sustainability

performance and potentially have their findings

independently validated.

CRA work closely with transport and distribution

companies to understand their needs at

strategic and project level. Types of companies

we work with include:

Bulk Storage

Warehousing

Rail

Infrastructure

Fuel supply chain

3.4 Power and Utilities

The power sector in the UK includes traditional

large-scale electricity generators (coal, gas and

nuclear) and a range of renewable energy

suppliers, for example, onshore and offshore

wind, hydro, and energy from waste. Energy

companies are required to manage

environmental performance through legal

measures including Environmental Permits.

Environmental performance is, however, not a

simple matter of legal compliance. The

widespread adoption of environmental

management systems (typically conforming to

the ISO 14001 standard) has lead companies to

develop and adopt formal procedures to

improve continuously the management of their

environmental impacts. A wide range of

stakeholders are now interested in

environmental issues, and environmental

performance has become a very important part

of robust corporate management.

CRA work with some of the UK’s leading Power

and Utilities companies, providing support that

is tailored to the client’s needs. We work in the

following sub-sectors:

Fossil fuels

Nuclear

Renewables

Transmission

Water

Click here for more information. Click here for more information.

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3.5 Land and Property

The land and property sector is currently

undergoing significant changes in its regulation,

including changes to the planning regime and

the introduction of further environmental

requirements. Mounting commercial pressures,

including the cessation of a number of tax

incentives means that stakeholders who are

buying or remediating environmentally impaired

sites face ever increasing costs. Management

of financial and other risks is commonly

facilitated by using a phased approach to the

purchase process. This approach includes due

diligence, carefully targeted intrusive

investigation and, if required, the design,

implementation and verification of remedial

works.

CRA supports companies throughout the land

and property sector, including commercial and

residential developers, financial organisations,

land agents and civil engineering and

construction companies. We have extensive

project experience with:

Industrial facilities

Commercial property

Construction

Regeneration

Residential

Warehousing

Click here for more information.

3.6 Food and Drink

The Food and Drink sector continues to

experience an increasingly significant change in

the way it is regulated, and also has to meet the

increasing expectations of stakeholders, in

particular retailers and investors, for corporate

responsibility. Large-scale food processing and

intensive agriculture are now subject to the

environmental permitting regime, with direct

regulation by the Environment Agency, and

need to comply with a wide range of permit

conditions. Stakeholders increasingly expect

food producers to implement environmental

management systems, develop and report on

corporate responsibility strategies, and support

initiatives such as the Courtauld Commitment

and various sustainability programmes.

CRA has extensive experience of providing

support to the food and drink sector. Our

specialists have considerable experience of

delivering projects successfully, and providing

services to companies throughout the sector,

including in:

Food Processing

Intensive Agriculture

Brewing

Dairy Products

Beverages

Retail

Click here for more information.

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3.7 Manufacturing

The manufacturing sector is seen as being

outside of the production activities associated

with the Chemical & Pharmaceutical and Food

& Drink industries. It has evolved and

diversified and includes the engineering and

assembly of consumer goods, and also the

activities of the electronics, automotive, and

aerospace industries, amongst others.

The sector faces an assortment of

environmental and sustainability demands. In

the current economic climate there is also a

developing trend towards business acquisition

and divestment which requires appropriate

support with due diligence risk assessment.

CRA supports companies throughout the

manufacturing sector with raw material receipt

and storage, production and distribution, plant

modifications, decommissioning and demolition,

and business or site acquisition and divestment.

We work in the following sub-sectors:

Aerospace

Automotive

Building and infrastructure products

Electronics and telecommunications

Household products

Medical

Metal production

Paper and pulp

Printing

Click here for more information.

3.8 Waste

The waste sector has experienced significant

challenges over the past decade with both

changes in regulation and a change in focus

away from landfill to alternative waste

management options. The almost universal

acceptance of the waste hierarchy has resulted

in huge changes to the way in which individual

companies consider waste management. This

in turn has provided opportunities for waste

management companies to provide services

increasingly higher up the waste hierarchy.

Stakeholders increasingly expect waste

operators to implement environmental

management systems, develop and report on

corporate responsibility strategies, and support

initiatives such as various sustainability

programmes.

CRA has extensive experience of providing

support to the waste sector, including permit

applications, compliance, emissions monitoring

and modelling, odour assessment, resource

efficiency, and BAT studies. CRA supports

companies throughout the sector, including in:

Waste collection and management

Treatment and recycling processes

Sludge treatment and remediation

Waste to energy, including anaerobic

digestion

Landfill

Click here for more information.

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E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

4.0 OUR SERVICES

4.1 Environmental Compliance

Environmental compliance (that can also

include key aspects of health and safety) can

be defined as conformity with rules, regulations

and procedures typically imposed by

Regulators, or other key external stakeholders

(e.g. consumers and clients), and internal

corporate management systems. Non-

compliance or non-conformity with

environmental demands may have serious

business impacts, directly through

environmental clean-up costs, payment of fines

and other unplanned costs, and indirectly via

reputational damage. It is therefore an

important business priority for an organisation

to manage its activities effectively in order to

comply with environmental requirements.

CRA works closely with clients to offer support

with the identification and management of

environmental compliance issues. We can also

provide training for your staff to help them

maintain an awareness of the ongoing

management needs with environmental

compliance demands.

Services we provide related to environmental

compliance (click to find out more):

Environmental Permit Application

EU-ETS and the Carbon Reduction

Commitment

Environmental Auditing

Pollution Control

GHG Verification

Waste Management

Environmental Permitting For further information on how CRA can help

you, please contact Bryan Hughes on

bhughes@cra.co.uk or 0151 207 7848.

CASE STUDIES

Development of Legal Registers in Over 50 Jurisdictions (0092)

IPCC Application (0054a) BAT Assessment - Brewery Water Consumption (0047a)

Click the picture to open the case study. These and additional case studies can also be found on our website.

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4.2 Contaminated Land

It is essential in today’s environmentally

conscious world that property owners manage

contaminated land issues. Land impacted by

contaminants frequently forms the unseen

financial and environmental liability associated

with developing, owning or operating facilities.

The financial and reputational costs associated

with poor contaminated land management can

be prohibitive. Regulators are increasingly

scrutinising contaminated land management

procedures and increasing the pressure on

operators with poor practices.

CRA’s technical expertise in contaminated land

management allows clients to quantify their

risks and prioritise their actions. We offer a

complete range of contaminated land services

including: Phase I due diligence assessments;

conceptual models; ground investigation;

human health, controlled water and gas

riskassessments; and remedial design,

implementation and verification. Where

appropriate, CRA liaises with regulators to

agree robust, cost-effective solutions.

CRA has been a global leader in contaminated

land management since its involvement with the

Love Canal Project, a New York State land

remediation project which kick-started the US

contaminated land industry. CRA lead the

remediation of the site in 1977 and remains

involved in monitoring and evaluation. CRA has

also developed specialist data collection tools

and services, including automated field data

collection and processing and GIS applications,

to support our land management work.

Services we provide related to contaminated

land (click to find out more):

Environmental Due Diligence

Site Investigation

Risk Assessment

Contaminated Land Remediation

Fate and Transport Modelling

For further information on how CRA can help

you, please contact Jo Steele on

jsteele@cra.co.uk or 0115 965 6700.

CASE STUDIES

Site Assessment for Divestiture (0039a)

Groundwater Contamination Trend Analysis (0086)

Drill Cuttings Assessment and Remedial Options (0103)

Click the picture to open the case study. These and additional case studies can also be found on our website.

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4.3 Corporate Responsibility

CRA works with its corporate clients to help

them minimise their business risks and meet

and exceed expectations for environmental,

social and health & safety performance. We

provide strategic guidance regarding

developments in corporate responsibility

themes, sector best practice, global

expectations, local cultures and competitor

performance.

We deliver corporate responsibility programmes

from benchmarking and strategy development

to implementation, reporting and verification.

CRA specialises in helping organisations to

integrate climate change mitigation and

adaptation strategies into their business

models.

Services we provide related to corporate

responsibility (click to find out more):

Corporate Reporting & Verification

Carbon Accounting

Climate Change Adaptation and

Mitigation

Corporate Risk

CSR Strategy

For further information on how CRA can help

you, please contact Nigel Leehane on

nleehane@cra.co.uk or 0115 965 6700.

CASE STUDIES

Verification of Corporate Report to GRI Guidelines (00010a)

Carbon Reduction Commitment (0062b)

Carbon Emissions Assessment and Calculation of a Carbon Footprint

(0004) Click the picture to open the case study. These and additional case studies can also be found on our website

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4.4 Environmental Engineering

CRA is an environmental engineering

consultancy, dedicated to working with its

clients to minimise business risk and exceed

environment, safety and health performance

expectations. To this end, we provide a range

of strategic environmental engineering

consultancy services. We have UK in-house

experts in process optimisation, energy

management, water treatment, geotechnical

engineering and hydrogeology, with support

available from our colleagues in North America

where CRA’s environmental engineering

consultancy and construction capabilities are

second to none.

We deliver cost-effective solutions, which are

always tailored to the scale of the problem and

the requirements of our clients.

Services we provide related to environmental

engineering (click to find out more):

Hydrogeology

Geotechnics

Energy Management

Low Carbon Technology and

Renewables

Process Optimisation

Emissions Abatement

Wastewater Treatment

For further information on how CRA can help

you, please contact Frank Dennis on

fdennis@cra.co.uk or 0115 965 6700.

CASE STUDIES

Environmental and Geotechnical Assessment and Redevelopment

Facility Assessment (0020b)

Geo-Environmental Investigation (0067b)

Energy Efficiency Review (0085)

Click the picture to open the case study. These and additional case studies can also be found on our website

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4.5 Environmental Impact Assessment

Environmental Impact Assessment (EIA) is a

key requirement for many large-scale

development projects. It is used to understand

the potential positive and negative impacts of

major projects on the environment, and

increasingly upon society in general.

The EIA allows decision makers the opportunity

to consider the environmental impacts of a

project before any major decisions and

commitments are made. The assessment

generally leads to the production of an

Environmental Statement (ES) that will

accompany a Planning Application for

consideration by the relevant authority.

CRA works closely with clients to add value

through effective management at key stages of

the EIA process. Our services range from

feasibility studies, through screening and

scoping, to the production of an Environmental

Statement and consultation with regulatory

authorities and appropriate stakeholders. We

can provide support throughout the entire

process. The output of the process can be

tailored to suit a wide range of stakeholders.

CRA’s work in EIA and Planning can support

subsequent work, for example Environmental

Permitting, in which we have significant

capability. Linking Planning and Permitting

activities can save clients significant sums of

money by reducing replication of work and time

needed to familiarise others with what is

required to take a project forward.

Services we provide related to environmental

impact assessment (click to find out more):

Life Cycle Assessment

Environmental Monitoring and

Assessment

Ecology and Archaeology

Planning

For additional information on how CRA could

help you, please contact Bryan Hughes on

bhughes@cra.co.uk or 0151 207 7848.

CASE STUDIES

Review of Environmental

Appraisals (0081) Environmental Impact Assessment (0076)

Land Divestiture Services (0034)

Click the picture to open the case study. These and additional case studies can also be found on our website

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4.6 Health and Safety

Health and Safety is not just the top priority at

CRA, it is a core value, and we pride ourselves

on being leading health and safety consultants

in the UK. The care we take with our

employees extends to our clients. As CRA has

grown, our environmental services have

expanded and become integrated with a wider

health, safety and environmental management

service approach. As health and safety

consultants, we now provide a number of niche

services in health and safety management,

from asbestos surveys to DSEAR assessments

and training. In addition, CRA works with

clients to provide COMAH support and CDM

Coordinators.

CRA staff who carry out our health and safety

consultancy projects come from a variety of

backgrounds and include: chemical engineers;

mechanical engineers; and dedicated health

and safety professionals including Chartered

Practitioners. We deliver cost-effective solutions

that are tailored to add value to our clients’

operations.

Services we provide related to health and

safety (click to find out more):

Health and Safety Training

Construction Design and Management

Occupational Hygiene Services

Health & Safety Regulatory Compliance

DSEAR

COMAH

For further information on how CRA can help

you, please contact Frank Dennis on

fdennis@cra.co.uk or 0115 965 6700.

CASE STUDIES

Hospital Operating Theatre

Risk Assessment (0052) Pharmaceutical Facility –

Demolition Support (0059b) Mould and Building Moisture

Assessment (0077) Click the picture to open the case study. These and additional case studies can also be found on our website

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4.7 Information Management

Managing and understanding true

environmental performance and its related data

is an increasing burden placed on

organisations. Regulation and increasing

stakeholder expectations requires robust data

to be collected more quickly and for an ever-

wider range of issues, including greenhouse

gas emissions, chemical hazards, due diligence

and corporate responsibility. Poor data

management and the poor use of data can

result in failures in operational management

and subsequent prosecution, loss of reputation

and significant costs.

CRA’s technical specialists provide guidance on

data needs and the methods for collection in

order to meet specific regulatory requirements

and to comply with sector initiatives or reporting

standards. We can provide personnel who will

work with our clients to develop data

management processes, and collate and

process data. CRA provides IT-based data

collection tools and services, including

automated field data collection and processing,

and GIS applications. CRA has also developed

tools that are tailored for corporate data

collection and aggregation, which can provide

verifiable data for corporate reporting. We also

support clients in sourcing and managing

chemical hazard data to comply with the EU

REACH Regulation.

Services we provide related to information

management (click to find out more):

REACH

Data Management

GIS

For further information on how CRA can help

you, please contact Nigel Leehane on

nleehane@cra.co.uk or 0115 965 6700.

CASE STUDIES

Geographic Information System

Prepared to Assist Environmental Management of a Site (eDAT)

(0023)

Carbon Footprint and Accounting System (0002b)

REACH Regulations Support (0077)

Click the picture to open the case study. These and additional case studies can also be found on our website.

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4.8 Management Systems

The reputational value of gaining certification

for management systems is widely recognised.

CRA has extensive experience in working with

clients to develop and improve their

management systems, as stand-alone systems

for a single discipline or fully-integrated

business management systems. Our experts

also support the work of the International

Organization for Standardisation in the

development of new standards, and guidance

that support the process of developing and

certifying management systems.

Our management systems services include

strategic guidance in system development, gap

analysis, management process development,

auditing, training, and communications

programme development. We also provide

specific technical support for management

systems disciplines including environment,

health & safety and business continuity.

Services we provide related to management

systems (click to find out more):

OHSAS 18001

ISO 14001 & EMS

Integrated Management Systems

For further information on how CRA can help

you, please contact Nigel Leehane on

nleehane@cra.co.uk or 0115 965 6700.

CASE STUDIES

EMS Legal Register

Development to ISO 14001 and OHSAS 18001(0092)

EMS Management Support Uganda (0083)

EMS Rejuvenation Gap Analysis (0063)

Click the picture to open the case study. These and additional case studies can also be found on our website.

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E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

4.9 Property and Asset Management

It makes sound business sense for companies

to manage their property and other assets

effectively. Plant and property must be properly

inspected and maintained to minimise risks

during operational life and, once production

lines cease to be economic, or facilities reach

the end of their design life, changes need to be

made to maximise returns. Property is a

valuable asset but that asset cannot meet its

full potential as host to redundant facilities.

CRA works closely with clients to maximise

returns through the efficient use of valuable

assets. We add value through the effective

management of decommissioning and

demolition projects; minimising and controlling

health and safety risks, characterising site plant

and equipment, and managing the contractor

procurement process.

In addition, CRA’s environmental due diligence

work has been shown to save clients significant

sums of money from the purchase price of

property.

Services we provide related to property and

asset management (click to find out more):

Ionising Radiation Protection

Phase I ESA / Transaction Due Diligence

Storage Tanks

Asbestos

Plant Decommissioning

Demolition Management

For additional information on how CRA could

help you, please contact Frank Dennis on

fdennis@cra.co.uk or 0115 965 6700.

CASE STUDIES

Land Development Services

(0026b) Asbestos Management

Survey (0097) Pharmaceutical Facility – Closure

and Decommissioning (0058) Click the picture to open the case study. These and additional case studies can also be found on our website.

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E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

4.10 Training

Competence is key to operating safely and

improving environmental performance. CRA’s

technical experts support our clients by

identifying their competence requirements and

providing a range of training and competence-

building tools.

CRA offers a range of standard management

systems and auditing courses. We also

develop and deliver specialist courses in a wide

range of topics, including, for example, waste

management, carbon accounting and

management, spill control and incident

management, and environmental and health &

safety awareness. CRA can tailor or develop

training programmes to meet individual client

needs, for example to support management

systems implementation projects or for

corporate reporting data collection

programmes.

Training services we provide (click to find out

more):

Carbon (GHG) Accounting and

Management - CRA runs a two-day IEMA-

approved course at various locations

throughout the year. Click here to see our

course leaflet.

Health and Safety Training

Technical Training

Permit Management and Compliance

EMS and Auditing

For further information on how CRA can help

you, please contact Nigel Leehane on

nleehane@cra.co.uk or 0115 965 6700.

CASE STUDIES

Waste Management

Training (0064a) Internal EHS Auditor and

Awareness Training (0065b) Carbon Accounting and

Management training (0061a)

Click the picture to open the case study. These and additional case studies can also be found on our website.

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18

Capabilities and Services

E: info@cra.co.uk W: www.cra.co.uk F: +44 (0) 115 965 5282 T: +44 (0) 115 965 6700

CRA Europe Offices E: info@cra.co.uk W: www.cra.co.uk Nottingham Office (Head Office) Synergy House, Unit 1, Calverton Business Park, Hoyle Road, Calverton, Nottingham, NG14 6QL, UK T: +44 (0)115 965 6700 F: +44 (0) 115 965 5285

Liverpool Office 16 Tate Suite, 16 Connect Business Village, 24 Derby Road, Sandhills, Liverpool, L5 9PR, UK T: +44 (0)151 207 7848 F: +44 (0) 115 965 5285

Bringing sustainability and safety to the world’s most complex environments

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