cpp workshop november 2007. introductions frank gallagher stephen roy ppp unit department of the...
TRANSCRIPT
CCPPP WorkshopP Workshop
November 2007
IntroductionsIntroductions
Frank GallagherStephen Roy PPP UnitDepartment of the Environment, Heritage and Local Government
Pat LeahyJohn KinnaneNational Public Procurement Policy UnitDepartment of Finance
AgendaAgenda•09.45 Introduction
•10.00 Corporate Procurement Planning
•10.15 SUPREM Expenditure Analysis
•11.10 Coffee Break
•11.30 SUPREM Workshop
•13.00 Lunch
•14.00 Morning Recap
•14.10 Analysis of SUPREM Data
•14.45 Transaction Analysis
•15.05 Supplier Analysis
•15.25 Organisational Analysis
•16.00 Q+As
•16.15 Wrap Up
Procurement ModernisationProcurement Modernisation
• 2001- eProcurement Strategy• Co-ordinated purchasing, leverage
buying power, reduce transaction costs
• 2003 – Local Government Strategy• Approved by CCMA• Potential savings of €60m per annum• eProcurement tools – LA Quotes,
LGCSB initiatives e.g. EFT
Corporate Procurement Corporate Procurement PlanningPlanning
• NPPPU established in Dept. of Finance
• 2005 – National Procurement Policy Framework
• Corporate Procurement Planning • VFM – C&AG Act 1993 & PMSA 1997• Annual Corporate Governance
requirement
National Public National Public Procurement Policy Procurement Policy
FrameworkFrameworkPublic statement by Finance Minister Brian Cowen -2005 Speech to Chambers of Commerce:
“I recently approved a policy framework that aims to facilitate a smarter and more professional approach to public
procurement by Departments by requiring them to develop Corporate Procurement Plans to set targets to achieve savings, value for money objectives and the appropriate structural changes in their organisation.”
VFM Purchasing in the Local VFM Purchasing in the Local Government SectorGovernment Sector
• LG VFM Reform Agenda – Indecon & T2016• Not just procurement thresholds• Strategic and co-ordinated purchasing • Reduce transaction costs- less low value
invoicing• Streamline existing processes – eProcurement
tools• Utilise the buying power of the organisation• Ensure security of supply• CPPs set out steps for achieving greater VFM• Also ‘sustainable’ procurement aims
D/Environment InitiativesD/Environment Initiatives
•CPP Guidance Document•Basic Format for CPP•www.environ.ie/en/LocalGovernment/ProcurementModernisation
•Information sessions•Once-off CPP funding – CPPs to be public
•Procurement co-ordination - future savings
CPP FormatCPP Format
• Short Executive Summary – busy managers• Introduction• Expenditure and Risk Analysis – SUPREM • Organisational Analysis incl. legal
compliance - see D/Finance guidelines• Specific Goals – measurable and timeframe• Appendices – commercially sensitive info
CPPs - Points to noteCPPs - Points to note
• Include all revenue expenditure – current, contract & direct labour expenditure
• Exclude staffing costs and large capital projects
• Consultation with purchasing areas vital• Reform manual process before
automation• VFM and security of supply both critical• Review progress in next year’s CPP
Supply PositioningSupply Positioning
•What is “supply positioning”?
•The supply positioning matrix
•Potential buying strategies
Supply PositioningSupply Positioning
• For categories of goods and services determine
–Difficulty of securing supply (Risk)–Relative expenditure
• Technique used to assist in the development of procurement strategies for particular goods or services
• Spend Profile–“supply positioning matrix”–Supplier and transaction analysis
Supply Positioning and Risk Evaluation Matrix - SUPREM
Supply Positioning ChartSupply Positioning Chart
Supply Positioning and Risk Evaluation Matrix - SUPREM
Supply PositioningSupply Positioning
Expend a small amount of procurement
effort
Supply Positioning and Risk Evaluation Matrix - SUPREM
Supply PositioningSupply Positioning
Expend a large amount of procurement
effort
• Risk Management and Problem Solving:
• Long term contracts offer security of supply
• Develop sound relationships with key suppliers
• Often worthwhile investing resources in finding alternative suppliers or goods and services
Potential Buying StrategiesPotential Buying Strategies
• Managed supplier relationships:
• Performance outcomes need to be defined and outcomes monitored
• Supplier quality development
• Efficient transaction management
• Aggregation of orders where appropriate
• Seek to utilise other agencies’ arrangements
• Aggregate demand and efficient transaction management
• Monitor the supply market, gain an understanding of suppliers’ cost components and their strategies for more empowered negotiations
• Arrangements that give flexibility to leverage demand
Creating a Spend ProfileCreating a Spend Profile
Step 1
Obtain info from FMS
etc
Step 2
Define & Quantify Spend
Categories
Step 3
EstimateRisk
Step 4Input data
into SUPREM Create Supply
Positioning Chart
Step 5
Draw initial conclusions
from Spend Profile
Parallel 1
Supplier Analysis
Parallel 2
Transaction Analysis
INTERPRETRESULTS
Parallel 3
Organisation Analysis
SSUPREMUPREM
•Information required
•Expenditure – categories of Goods & Services
•Risk Assessment
•Internal
•External
•Procurement Relationship•How SUPREM works
•Expected Results
SSUPREM – Assessing RiskUPREM – Assessing Risk
SSUPREM – Assessing RiskUPREM – Assessing Risk
4 Sources of Risk• The Purchasing Organisation
• e.g. poor specifications• The Product or Service
• e.g. poor technology • The Supplier
• e.g. poor performance• The Market
• e.g. poor competition – monopoly
SSUPREM – Assessing RiskUPREM – Assessing Risk
Generally, risk is greater when:• the procurement is complex• consequences of failure are
severe• there are few suppliers• specialist knowledge is needed • market conditions are changing• specific quality requirements
exist• supplier performance is poor• there are safety/environmental
considerations
SSUPREM – Assessing RiskUPREM – Assessing Risk
FACTOR WEIGHTINGStrategic Importance
Easily
Substituted
Not
Important
Low Importance
Moderate Importance
Important Critical
Supply Failure Impact
Very Low Low Moderate High Very High Critical
Procurement Relationship Complexity
Very Easy Easy Slightly Complex
Moderately Complex
Complex Highly Complex
Supply Failure Probability
Very Low Low Moderate High Very High Certain
Nature of Supply Market
Highly favours buyer
Moderately favours buyer
Slightly Favours Buyer
Slightly Favours Supplier
Moderately Favours Supplier
Highly Favours Supplier
RISK HIGHERLOWER
SSUPREM – How it WorksUPREM – How it Works
CREATES ‘SUPPLY POSITIONING PROFILE’
Enter name and expenditure for each category of goods and services
Select most appropriate responses for:Nature of the supply marketProbability of supply failure
Complexity of procurement relationshipImpact of supply failure
Strategic importance to organisation
Review, print, save or copy chart and report
SSUPREM – Log inUPREM – Log in
SSUPREM – Enter CategoriesUPREM – Enter Categories
SSUPREM – Enter Risk UPREM – Enter Risk FactorsFactors
SSUPREM – ReUPREM – Report and chartport and chart
Opens in New Window
SSUPREM – UPREM – Sample ReportSample Report
SSUPREM – Getting AccessUPREM – Getting Access
www.suprem.gov.ie
All users must be registered Complete application form for
username and password
Contact: [email protected]
SSUPREM WorkshopUPREM Workshop
• Break into Groups
• Assign Risk Weightings to 10 Categories
• Input Risk and Expenditure Data into SUPREM
• Generate Report & Chart
• Revise Inputs as necessary
• Re-generate Report & Chart
• Discuss Findings & Risk Rationale (after break)
SSUPREM WorkshopUPREM Workshop
FACTOR WEIGHTINGStrategic Importance
Easily
Substituted
Not
Important
Low Importance
Moderate Importance
Important Critical
Supply Failure Impact
Very Low Low Moderate High Very High Critical
Procurement Relationship Complexity
Very Easy Easy Slightly Complex
Moderately Complex
Complex Highly Complex
Supply Failure Probability
Very Low Low Moderate High Very High Certain
Nature of Supply Market
Highly favours buyer
Moderately favours buyer
Slightly Favours Buyer
Slightly Favours Supplier
Moderately Favours Supplier
Highly Favours Supplier
RISK HIGHERLOWER
SSUPREM WorkshopUPREM WorkshopCategory Total
SpendStrategic
ImportanceSupply Failure Impact
Procurement Relationship Complexity
Supply Failure
probability
Nature of Supply Market
Professional Fees
250000
Moderate Importance
High Complex Moderate Moderately Favours Supplier
Plant & Equip. Hire
200000
Moderate Importance
Moderate
Easy Low Moderately Favours Buyer
Furniture & Fittings
145000
Low Importance
Low Easy Low Slightly Favours Buyer
Gen. Maintenance
132000
Low Importance
Moderate
Easy Low Slightly Favours Supplier
Telecoms (Fixed)
110000
Moderate Importance
High Slightly Complex Low Slightly Favours Supplier
Health & Safety 98000 Important High Moderately Complex
Low Slightly Favours Buyer
Telecoms (circuit a/cs, inter-links)
82000 Important High Slightly Complex Low Moderately Favours Supplier
IT Consumables 63000 Moderate Importance
Low Easy Low Slightly Favours Buyer
Catering 15000 Low Importance
Low Easy Low Slightly Favours Buyer
Security 35000 Important High Slightly Complex Low Slightly Favours Buyer
Advertising 30000 Moderate Importance
Moderate
Slightly Complex Low Moderately Favours Buyer
Vehicle Op. Costs
25000 Low Importance
Moderate
Very Easy Low Slightly Favours Buyer
Confidential Waste
25000 Important Moderate
Easy Low Slightly Favours Buyer
Cleaning 20000 Low Importance
Very High
Slightly Complex Low Slightly Favours Buyer
Landscaping 16000 Not Important Very Low
Very Easy Very Low Moderately Favours Buyer
Morning RecapMorning Recap
Why are we doing this?
CPP Basics
Supply Positioning
SUPREM
Typical SUPREM findingsTypical SUPREM findings
c 5% total expenditure
c 20-30% total
expenditure
< 1% total expenditure
c 50 – 60% total
expenditure
Many low value
purchases e.g couriers, newspapers
Group-wide ‘common’ items – e.g printing,
furniture
‘Specialist’ goods &
services – e.g. IT consultants,
legal fees
‘Critical’ goods & services – e.g.
professional fees, energy
costs
Analysis of SUPREM dataAnalysis of SUPREM data
‘Streamline’
Unit cost reduction
Risk reduction
Long-term VFM
TransactionsSuppliersProcess
DemandContract
Aggregate
Clear SpecsSubstitutesAlternative
s
Relationships
PlanningMeasuremen
t
Analysis of SUPREM dataAnalysis of SUPREM data
Transaction AnalysisTransaction Analysis
Used to understand the:• organisation’s interaction with its
suppliers• ordering and payment habits.
Need to identify the: • overall number of transactions• number of transactions
• per supplier• per expenditure category
• value and frequency of transactions.
Transaction AnalysisTransaction Analysis
A significant effort is spent managing a very small portion of the organisation’s spend.
Note that €80 is considered to be the minimum estimate of the cost of a transaction. This figure reflects both direct costs (postage, cheque printing, etc) and indirect costs (staff time, overheads, etc). Some organisations may have a higher figure (up to €120) representing more complex transactions or larger overheads.
The organisation should look to reducing the number of transactions that have a value below the cost of
processing.
Transaction AnalysisTransaction Analysis
Invoices
Value Band Number % of total
Spend Trans
< €100 410 5.55% 41.00%
€101 - €250 255 11.54% 25.50%
€251 - €500 126 12.60% 12.30%
€501 - €1000 115 11.50% 19.79%
> €1000 94 9.40% 50.81%
Number and value of invoices by value band
Example
c80% of invoices equates to c30% of Spend
Transaction AnalysisTransaction AnalysisCategory Expenditure Transactions Average Value
Maintenance 86000 109 €788.99
Heat Light & Power 48000 24 €2,000.00
Catering 30000 96 €312.50
Advertising 27000 84 €321.43
Printing 27000 64 €421.88
Skip Hire 26000 94 €276.60
Insurance 24000 12 €2,000.00
Cleaning 22000 90 €244.44
Stationery 15000 115 €130.43
Postage 12700 24 €529.17
Vehicle Fuel 10000 108 €92.59
IT Consumables 3600 52 €69.23
Couriers 3500 92 €38.04
Safety Materials 3500 36 €97.22
€69.23
€38.04
Transaction AnalysisTransaction Analysis
• Number of invoices with a single line• Number of invoices with more than 10 lines
• List of suppliers who generate more than one invoice a week with a single line
This is a way, albeit a crude one, to determine if any consolidation of invoicing is happening. You would expect to see higher numbers of lines and fewer invoices if consolidation is occurring.
Transaction AnalysisTransaction Analysis
Some ways to reduce transaction numbers
CONSOLIDATED INVOICES
DEMAND MANAGEMENT
STRATEGIC USE OF PURCHASE CARDS
FRAMEWORK AGREEMENTS
SUPPLIER MANAGEMENT
Supplier AnalysisSupplier Analysis
“Micro” Analysis
How many Suppliers are dealing with the organisation?
How often are they used? How much is spent with them? Do multiple Suppliers provide the same
goods or service? Do different parts of the organisation have
contracts with same Suppliers?
Supplier AnalysisSupplier Analysis
“Macro” Analysis
How many Suppliers in the market? Which Suppliers are the most powerful? How are the Suppliers geographically
located? Are multiple suppliers part of the same
group? Is the market stable?
Supplier AnalysisSupplier Analysis
Do we have too many / too few Suppliers for particular goods or services?
How does the market view the organisation as a customer?
Have we the ability to influence the market?
Supplier AnalysisSupplier Analysis
• Number of suppliers used this year• Number of suppliers used this year as a % total suppliers
on the database• Number and value of suppliers by supplier bands
• Number of suppliers with a single invoice• Average invoice value of suppliers with a single invoice
The majority of suppliers with a single invoice will be ad-hoc, one-off suppliers. Each new supplier will be generating administrative
effort to create and maintain which could be saved, as could the effort required by the purchaser/customer to source the supplier.
• Number of ‘new’ suppliers in the previous financial year who have been re-used in this financial year
Can be indicative of where insufficient supplier registration
procedures exist, when combined with a review of the existence of duplicate supplier records.
Supplier AnalysisSupplier Analysis
• List top suppliers (e.g. top 20, 30) by spend and volume of invoices
Simplistically, the suppliers with whom the most money is spent
generally require some designated supplier relationship management in order to ensure that the organisation is
achieving best value for money and to negotiate changes in business practices (including e-Procurement and other
automation).
Suppliers who generate the most invoices are candidates for increased automation throughout the Procure to Pay cycle.
Supplier AnalysisSupplier Analysis
• Duplicate suppliers (list evidence and show how it would affect the positioning in the top supplier tables)
Most organisations have significant duplication of suppliers. This can be identified by telephone number, C2 or VAT registration, description searches, etc. In some instances this may be for legitimate reasons (e.g. different supplier locations), but in
others it could be human error.
• Number of ‘new’ suppliers in the previous financial year who have been re-used in this financial year
Can be indicative of where insufficient supplier registration
procedures exist, when combined with a review of the existence of duplicate supplier records.
Supplier/Transaction Supplier/Transaction AnalysisAnalysisSupplier Category Spend Trans. Ave. Value % Spend % Trans.
Image Design Advertising 15000 49 €306.12 4.54% 4.90%
Central Press Advertising 7000 6 €1,166.67 2.12% 0.60%
Allied Press Advertising 3000 5 €600.00 0.91% 0.50%
Buzz Radio Advertising 1000 12 €83.33 0.30% 1.20%
Planet Radio Advertising 1000 12 €83.33 0.30% 1.20%
Contract Caterers Catering 11000 18 €611.11 3.33% 1.80%
City Caterers Catering 7500 60 €125.00 2.27% 6.00%
Farrelly Foods Catering 3500 18 €194.44 1.06% 1.80%
Capital Corp Cleaning 9500 40 €237.50 2.88% 3.00%
Acme Inc Cleaning 9500 30 €316.67 2.88% 4.00%
Professional Finish Cleaning 3000 20 €150.00 0.91% 2.00%
Speedy Couriers Couriers 1700 40 €42.50 0.51% 4.00%
Couriers Couriers 1000 30 €33.33 0.30% 3.00%
Quick Couriers Couriers 800 22 €36.36 0.24% 2.20%
Keegan Oil HL &P 15000 12 €1,250.00 4.54% 1.20%
ESB HL &P 33000 12 €2,750.00 9.99% 1.20%
FBD Insurance 24000 12 €2,000.00 7.27% 1.20%
Smart Computers IT Consumables 1200 12 €100.00 0.36% 1.20%
Healy Hard-drive IT Consumables 1200 22 €54.55 0.36% 2.20%
Prestige Computing IT Consumables 700 8 €87.50 0.21% 0.80%
Performance Products IT Consumables 500 10 €50.00 0.15% 1.00%
Supplier/Transaction Supplier/Transaction AnalysisAnalysisSupplier Category Spend Trans. Ave. Value % Spend % Trans.
Image Design Advertising 15000 49 €306.12 4.54% 4.90%
Central Press Advertising 7000 6 €1,166.67 2.12% 0.60%
Allied Press Advertising 3000 5 €600.00 0.91% 0.50%
Buzz Radio Advertising 1000 12 €83.33 0.30% 1.20%
Planet Radio Advertising 1000 12 €83.33 0.30% 1.20%
Contract Caterers Catering 11000 18 €611.11 3.33% 1.80%
City Caterers Catering 7500 60 €125.00 2.27% 6.00%
Farrelly Foods Catering 3500 18 €194.44 1.06% 1.80%
Capital Corp Cleaning 9500 40 €237.50 2.88% 3.00%
Acme Inc Cleaning 9500 30 €316.67 2.88% 4.00%
Professional Finish Cleaning 3000 20 €150.00 0.91% 2.00%
Speedy Couriers Couriers 1700 40 €42.50 0.51% 4.00%
Couriers Couriers 1000 30 €33.33 0.30% 3.00%
Quick Couriers Couriers 800 22 €36.36 0.24% 2.20%
Keegan Oil HL &P 15000 12 €1,250.00 4.54% 1.20%
ESB HL &P 33000 12 €2,750.00 9.99% 1.20%
FBD Insurance 24000 12 €2,000.00 7.27% 1.20%
Smart Computers IT Consumables 1200 12 €100.00 0.36% 1.20%
Healy Hard-drive IT Consumables 1200 22 €54.55 0.36% 2.20%
Prestige Computing IT Consumables 700 8 €87.50 0.21% 0.80%
Performance Products IT Consumables 500 10 €50.00 0.15% 1.00%
Supplier/Transaction Supplier/Transaction AnalysisAnalysisSupplier Category Spend Trans. Ave. Value % Spend % Trans.
Image Design Advertising 15000 49 €306.12 4.54% 4.90%
Central Press Advertising 7000 6 €1,166.67 2.12% 0.60%
Allied Press Advertising 3000 5 €600.00 0.91% 0.50%
Buzz Radio Advertising 1000 12 €83.33 0.30% 1.20%
Planet Radio Advertising 1000 12 €83.33 0.30% 1.20%
Contract Caterers Catering 11000 18 €611.11 3.33% 1.80%
City Caterers Catering 7500 60 €125.00 2.27% 6.00%
Farrelly Foods Catering 3500 18 €194.44 1.06% 1.80%
Capital Corp Cleaning 9500 40 €237.50 2.88% 3.00%
Acme Inc Cleaning 9500 30 €316.67 2.88% 4.00%
Professional Finish Cleaning 3000 20 €150.00 0.91% 2.00%
Speedy Couriers Couriers 1700 40 €42.50 0.51% 4.00%
Couriers Couriers 1000 30 €33.33 0.30% 3.00%
Quick Couriers Couriers 800 22 €36.36 0.24% 2.20%
Keegan Oil HL &P 15000 12 €1,250.00 4.54% 1.20%
ESB HL &P 33000 12 €2,750.00 9.99% 1.20%
FBD Insurance 24000 12 €2,000.00 7.27% 1.20%
Smart Computers IT Consumables 1200 12 €100.00 0.36% 1.20%
Healy Hard-drive IT Consumables 1200 22 €54.55 0.36% 2.20%
Prestige Computing IT Consumables 700 8 €87.50 0.21% 0.80%
Performance Products IT Consumables 500 10 €50.00 0.15% 1.00%
Supplier/Transaction Supplier/Transaction AnalysisAnalysisSupplier Category Spend Trans. Ave. Value % Spend % Trans.
Image Design Advertising 15000 49 €306.12 4.54% 4.90%
Central Press Advertising 7000 6 €1,166.67 2.12% 0.60%
Allied Press Advertising 3000 5 €600.00 0.91% 0.50%
Buzz Radio Advertising 1000 12 €83.33 0.30% 1.20%
Planet Radio Advertising 1000 12 €83.33 0.30% 1.20%
Contract Caterers Catering 11000 18 €611.11 3.33% 1.80%
City Caterers Catering 7500 60 €125.00 2.27% 6.00%
Farrelly Foods Catering 3500 18 €194.44 1.06% 1.80%
Capital Corp Cleaning 9500 40 €237.50 2.88% 3.00%
Acme Inc Cleaning 9500 30 €316.67 2.88% 4.00%
Professional Finish Cleaning 3000 20 €150.00 0.91% 2.00%
Speedy Couriers Couriers 1700 40 €42.50 0.51% 4.00%
Couriers Couriers 1000 30 €33.33 0.30% 3.00%
Quick Couriers Couriers 800 22 €36.36 0.24% 2.20%
Keegan Oil HL &P 15000 12 €1,250.00 4.54% 1.20%
ESB HL &P 33000 12 €2,750.00 9.99% 1.20%
FBD Insurance 24000 12 €2,000.00 7.27% 1.20%
Smart Computers IT Consumables 1200 12 €100.00 0.36% 1.20%
Healy Hard-drive IT Consumables 1200 22 €54.55 0.36% 2.20%
Prestige Computing IT Consumables 700 8 €87.50 0.21% 0.80%
Performance Products IT Consumables 500 10 €50.00 0.15% 1.00%
Organisational Analysis Organisational Analysis
The four areas that should be addressed in the context of assessing the organisation’s procurement capacity are:
• ORGANISATIONAL STRUCTURE
• POLICIES, PROCEDURES & PRACTICES
• ICT and eProcurement
• PROCUREMENT SKILLS
Organisational StructureOrganisational Structure
• How is procurement viewed by the organisation?
• Where does purchasing occur in the organisation?
• Are purchasing activities planned & co-ordinated?
• Who has responsibility and for what? • Is there any organisational duplication?
• Is there scope for streamlining processes and redeploying resources?
Policies, Procedures & Policies, Procedures & PracticesPractices
• Are there clear procurement policies in place? • Is everyone made aware of these policies?
• Do you review these policies regularly?
• Do Procurement Policies comply with the most up to date legal requirements
•Are procurement/tendering processes clearly documented
•Are there monitoring systems in place e.g. managerial sign off to control purchasing processes
ICT and eProcurementICT and eProcurement
• Does the ICT system support the procurement activity?
• Is it ‘user friendly’ – can you get the data you need?
• Can you use ICT tools to measure procurement savings?
• Do you use available eProcurement tools?
• Is your ‘purchase to pay’ cycle sufficiently streamlined?
Procurement Skills & Procurement Skills & KnowledgeKnowledge
• Are Managers and staff up to date on procurement legislation?
• Is procurement knowledge and experience shared within the organisation?
• Are Training opportunities offered…and availed of?
• Are new approaches to purchasing being explored?
CPP Tools & AssistanceCPP Tools & Assistance
Financial Management System (FMS) Agresso, JD Edwards, Oracle, etc
Analysis Programmes SUPREM, etc
CPP Template Capacity Building Material Policy Docs, Organisation Chart, HR
Profiles DoF’s Consultancy Framework
Agreement
AQ&Q U E S T I O N SQ U E S T I O N S
& &
A N S W E R S A N S W E R S
Wrap UpWrap Up