CP2 and the search to become a better client

21 September 2016By Dominic Evans, Managing Director, Domec Ltd

New Museum of Liverpool

385k bio-diesel CHP unitsTwo 768k natural gas CHP Two 850kW boilers A 1000kW absorption chillerA 998kW conventional compression chiller

YHA Lee Valley

Water sourced heat pumps

Early findings at Plas Newydd

twid¦dle.

VERB1.twist, move, or fiddle with (something), typically in a purposeless or nervous way:

"she twiddled the dials on the radio" · [More]

synonyms: turn · twist · swivel · twirl · adjust · move · jiggle · [More]

NOUN

1.an act of twisting or fiddling with something:

"one twiddle of a button"

Ultimately the results are usually, end user dissatisfaction and/or reduced performance of the technology.

In this case, far more usage of the two, small, LPG tanksThan originally planned

Client

Contractors:-Pipework-Pumps-Controls-Heat pumps etc

Maintenance, after first year

ManufacturersDesign

Working in silos

Commissioning process

Commissioning

Employed by the consultant

Not enough

importance placed on

the process

Consultant turns a blind eye or has moved on to

the next project

It’s too late at to rectify some problems at this

stage

Not enough program

time allocated

Commissioning process

Commissioning

Employed by the client

Not enough importance placed on

the process

Consultant turns a blind eye or has moved on to the

next project

It’s too late at to rectify some

problems at this stage

Not enough program

time allocatedMaintenanc

e

Pre-commissioning checks

Performance gapData capture

Maintenance Provider

CP2

Maintenance Provider

CP2

By including your maintenance provider at design stage as part of your team you get engineering expertise focussed on a different part of the life-cycle, this increases the chance that:

By including your maintenance provider at design stage as part of your team you get engineering expertise focussed on a different part of the life-cycle, this increases the chance that:

Faults will be identified and rectified earlier and before the snagging period ends

Focus on how the system operates once it’s installed

A maintenance contractor that understands the system design from day one

Relationships built over a period of time before the system goes live

Conclusions…-Issues with new technology or complex installations are common-But unless they cause a significant enough problem for the end user they often go un-resolved indefinitely.-Or worse still, the technology is by-passed completely-users push buttons and twiddle knobs if the systems don’t work as they expect them to.