covering your governance bases (ccdea)
DESCRIPTION
Whether you are a staff member or a board member, understanding the foundational roles and responsibilities of board services is essential for governance success. Join in a discussion on governance best practices that will help you better: − Grasp governing roles and responsibilities of board and staff. − Understand the different hats board members wear. − Clarify expectations and commitments in board leadership. − Ask questions to serve the mission and govern effectively. − Build ambassadors for the organizational mission. Matching the passion for a mission with governance essentials will serve you, the nonprofit, and create a more engaged board of directors.TRANSCRIPT
/emilydavisconsulting /AskEmilyD
JOINING THE TEAM: COVERING YOUR GOVERNANCE
BASES
Emily Davis, MNM, CGT Emily Davis Consulting
May 6, 2014 Colorado Conservation District Employees
Association #governance #leadership
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#governance #leadership
TURN ON YOUR TECH
Follow the conversation…
@AskEmilyD
#governance #leadership
/emilydavisconsulting /AskEmilyD
#governance #leadership
WHO AM I?
• Nonprofit professional • Founder • Board member • AFP Author • MNM • 21/64 Consultant • BoardSource CGT • Donor • Translator
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#governance #leadership
30 SECOND CHALLENGE
• Name • Organization & role • 1 thing you are hoping
to get from today
AGENDA
• Board roles & responsibilities
• Shared leadership • Examples
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#governance #leadership
WHAT ARE YOUR FEARS?
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#governance #leadership
10 BASIC BOARD RESPONSIBILITIES
1. Determine mission & purpose
2. Select the chief executive
3. Support & evaluate the chief executive
4. Ensure effective planning
5. Monitor & strengthen programs & services
6. Ensure adequate financial resources
7. Protect assets & provide financial oversight
8. Build a competent board
9. Ensure legal & ethical integrity
10. Enhance the organization’s public standing
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ACTIVITY
How does the board as a whole perform the 10 responsibilities listed?
Rate the board as a whole on a scale
from 1 – 4. 4 = Outstanding
3 = Good 2 = Fair 1 = Poor #governance
#leadership
/emilydavisconsulting /AskEmilyD
#governance #leadership
BOARD ROLES & RESPONSIBILITIES
1. Set Organizational Direction
2. Provide
Oversight 3. Ensure
Necessary Resources
ü Long-term planning (strategic plan)
ü Philosophical direction
ü Not tactical
ü What does the board NOT do?
/emilydavisconsulting /AskEmilyD
#governance #leadership
BOARD ROLES & RESPONSIBILITIES
1. Set Organizational Direction
2. Provide
Oversight 3. Ensure Necessary
Resources
ü Program
ü Financial
ü Risk management
ü Legal & moral oversight
ü ED evaluation
/emilydavisconsulting /AskEmilyD
#governance #leadership
BOARD ROLES & RESPONSIBILITIES
1. Set Organizational Direction
2. Provide Oversight 3. Ensure Necessary
Resources
ü Identify resources needed
ü Establish how resources are acquired
ü Determine how committee will actively participate in resource development
ü Financially – contribute, access &, org stability
/emilydavisconsulting /AskEmilyD
WHY 100% BOARD GIVING??
• Demonstrate personal commitment
• Gives confidence to ask others
• Encourages foundations to give
• Creates board “ownership” • Board is ultimately
responsible for financial stability of organization
#governance #leadership
/emilydavisconsulting /AskEmilyD
THE DIFFERENT HATS WE WEAR…
#governance #leadership
Legal Hat
Ambassador Hat
Volunteer Hat
#governance #leadership
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#governance #leadership
BOARD RESPONSIBILITIES: LEGAL HAT
Duty of Care: • Use best
judgment • Pay attention • Ask pertinent
questions
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#governance #leadership
BOARD RESPONSIBILITIES: LEGAL HAT
Duty of Loyalty: • Mission first • Avoid conflicts of
interest • Put aside personal
& professional interests
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#governance #leadership
BOARD RESPONSIBILITIES: LEGAL HAT
Duty of Obedience: • Staying true to
the mission • Obey the law
(public & organizational)
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#governance #leadership
BOARD RESPONSIBILITIES: AMBASSADOR HAT
• Be an advocate • Share info with org • Separate personal
& organizational opinions
• ED is the spokesperson
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#governance #leadership
BOARD RESPONSIBILITIES: VOLUNTEER HAT
Board member (staff accountable
to board) vs.
volunteer (accountable to
staff)
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#governance #leadership
BOARD/ED PARTNERSHIP
• Inherent tension – Both govern – Intersection of
governance & management
– Board oversees ED’s work
– Calls for clarity of mutual expectations
• Requires respect for… – Differences in roles – Differing
responsibilities – Personal styles
• Needs regular communication
• Benefits from board and ED assessments
/emilydavisconsulting /AskEmilyD
#governance #leadership
ENSURE BOARD & ED ENGAGEMENT*
ED is displacing board
GOVERNANCE AS OBSERVATION
ED is in constructive partnership with board
GOVERNANCE AS
LEADERSHIP
ED is going thru the motions with the board
GOVERNANCE AS
ATTENDANCE
ED is displaced by board
GOVERNANCE AS MICROMANAGEMENT
ED ENGAGEMENT
BOARD ENGAGEMENT
* Source: Richard Chair et. al. “Governance as Leadership”
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SHARED LEADERSHIP
Board Leads
Shares values thru policies that put mission into action
Hires, supports, assesses ED
Opens funding resources in community
Oversees financial due diligence
Recruits & retains new board members
ED Leads
Develops/ Proposes policy questions
Hires, supervises, motivates staff
Develops & implements programs
Shared Leadership
Strategic plan
Fundraising plan & strategies
Evaluations
Prep board meetings
#governance #leadership
/emilydavisconsulting /AskEmilyD
ACTIVITY TIME
Write “board” in the space provided if you think it is a board responsibility.
Write “staff” if you think it is a responsibility
carried out by the staff.
Write “both” if you think it is a responsibility
shared by staff and board. #governance #leadership
/emilydavisconsulting /AskEmilyD
#governance #leadership
WHAT MAKES ‘EM TICK*
*Abigail Harmon
• Always YES • Wants to help everyone & everything
• Caution!
OVER-COMMITTED
• Need lots to stay engaged
• Don’t let them sit around
BUSY, BUSY, BUSY
• Verbal & print
• Use titles & acknowledgment
LIKES RECOGNITION
• Stays focused & on track • Great for events • May get discouraged by others lack of support
ORGANIZER
• Lots of ideas for improvement
• Pair with an Organizer to keep things moving
CREATIVE
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CONFLICT MANAGEMENT
• Don’t be afraid of conflict! • What is the process for
conflict resolution? • Don’t take it personally • What is best for the
mission? • How will you demonstrate
excellent leadership? #governance #leadership
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EVALUATION
• Individual board performance • Board performance: meetings,
decision-making, etc. • Chair performance
• Committee performance • Executive Director performance
• Organizational performance #governance #leadership
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#governance #leadership
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#governance #leadership
BOARD RECRUITMENT &
RETENTION THAT ROCKS!
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#governance #leadership
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#governance #leadership
• Unclear expectations • Lack of commitment • Low engagement • Work load issues • Under valued • Under utilized
WHAT ARE THE CHALLENGES?
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#governance #leadership
• Commit adequate resources
• Adopt a mutually-beneficial mindset
• Conduct assessments • Provide regular and
appropriate recognition
SUCCESS FACTORS
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#governance #leadership
• How would someone new experience your board culture?
• What do you want your board culture to be?
• How can you model great leadership?
• Do others inside and outside of the organization see great leadership?
BOARD CULTURE
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#governance #leadership
RECRUITMENT PLAN
Preparation • Job descriptions • Letter of commitment • Board assessment • Prospect lists • Language (application,
invitations) • Point person • Outreach efforts
Application • Prep application • Deadlines • Call to action • Notification • Meeting invite • Board buddies • Decision making
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#governance #leadership
• Skills & expertise • Demographics – age,
ethnicity, gender • Networks • Wealth & access to
wealth • Relationship to mission
BOARD ASSESSMENTS
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#governance #leadership
• Contact info • Professional role(s) • Education • Nonprofit experiences • Skills, background, expertise • Interest in the org • Leadership role(s) • Committee interests • Board leadership knowledge • Motivation(s) for joining
APPLICATION ELEMENTS
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#governance #leadership
• Current & past board members’ networks
• Staff • Volunteers • Donors • Individual, corporate, &
private donors • Government officials • Community foundation(s)
REACH OUT
/emilydavisconsulting /AskEmilyD
#governance #leadership
• Prepare consistent questions • Interview in teams of two • Education about organization • Dialogue to determine fit • Identify any conflicts of interest • Answer candidates’ questions • Follow up on application • Confirm commitment (time,
treasure, talent) • Explain next steps
INTERVIEWS
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#governance #leadership
• Match candidate with assessment • Discuss with board development
committee / entire board • Learn about work ethic, past work • Trust your gut! • Invite final candidate(s) to a
board meeting • Seek complete board approval
CANDIDATE DUE DILIGENCE
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#governance #leadership
• What language will you use for notification?
• How will you notify declined candidates?
• How will you notify recommended candidates?
• Explain next steps
NOTIFICATION
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#governance #leadership
EVALUATION
• Feedback from board candidates
• Debrief among entire board
• Debrief in board development committee
• Make necessary revisions / improvements
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#governance #leadership
/emilydavisconsulting /AskEmilyD
#governance #leadership
• Overview & History • Philosophy & Values • Programs & Resources • Fundraising Overview • Board Structure & Resources
o Description & Expectations o Communications o Board manual
• Letter of commitment • Committees • Board Buddies
GREAT RETENTION = GREAT ORIENTATION
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#governance #leadership
• Time to socialize – have fun! • Mission moments • Board reports & consent agendas • Rotating responsibilities • Financial & volunteer accountability • Follow up action plans • Minutes distributed within one week • Remote meetings (with guidelines) • Always snacks, food!
EFFECTIVE MEETINGS
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#governance #leadership
BOARD REPORTS
• Committee name & month • Necessary votes, board
discussion items • Goal progress related to
strategic plan • Summary of meeting
discussion • Timeline & important
dates • Next meeting
• Keep focus on governance
• Save meeting time
• Share planning responsibilities
• Committee & project reports one week in advance
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#governance #leadership
• Roberta’s Rules • Mission moment • Facilitation, time keeper • Minutes • Devil’s advocate • Other?
SHARED RESPONSIBILITIES
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#governance #leadership
• Critical for success • In-services or required
professional development • Hire outside facilitator • Examples:
o Financial management o Communications o Fundraising o Leadership
PROFESSIONAL DEVELOPMENT
/emilydavisconsulting /AskEmilyD
#governance #leadership
• Improve the overall quality of board service & experience
• Recruitment process • Professional development • Manage strategic planning • Organize social activities • Evaluate
GOVERNANCE COMMITTEE
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#governance #leadership
• Share successes • Connect successes to
board efforts • Highlight individual board
member accomplishments • Proper recognition at
term’s end • Stay connected
RECOGNITION
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#governance #leadership
/emilydavisconsulting /AskEmilyD
#governance #leadership
RESOURCES
• BoardSource • 4Good • The Policy Governance
Model (Carver) • Council of Nonprofits • Roberta’s Rules of
Order • A Fundraising Guide
for Nonprofit Board Members
• Nonprofit Board Answer Book
• Creating Caring and Capable Boards
• 10 Basic Responsibilities of Nonprofit Boards
• The Board Building Cycle
• The Nonprofit Policy Sampler
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#governance #leadership
Emily Davis, MNM Emily Davis Consulting
(720) 515-0581 [email protected]
emilydavisconsulting.com emilydavisconsulting.com/blog