Connect Online With Your
Program’s Communities
Danny Sussman
Julie Christensen
Connect Online With Your Program’s
Communities
1. Extension’s History of Connecting
2. Online Communities in Action
3. Finding Online Communities
– User-Centric
– Topic-Centric
4. Engaging in Online Communities
1. Extension’s History of Connecting
Educational Trains: 1912-14
• Brought lectures,
exhibits from U
• Listened to rural MN
• Ensured research,
education relevant
Use of News Media: 1950s
• TV, radio,
newspapers
• Disseminated
ag and home
economics info
• Mass media
approach
Popularization of Teleconferences: 1970s
The Information Superhighway: 1990s
• Web 1.0
• Researched-based
info goes online
• Online learning
Extension Meets People Where They Are
2. Online Communities in Action
Challenge: Learn About Dairy Producers
Types of Online Communities
User-centric
• Facebook
• Twitter
• LinkedIn
Topic-centric
• Cafe Mom
• TeachAid
• Cyburbia
User-Centric Social Networks By Age
Males vs. Females on Social Networks
2A. Finding Online Communities:
User-Centric Social Networks
Where Do You Start?
Image:
http://web.archive.org/web/19981202230410/http://www.google.com/
Watching the Rains Come
2B. Finding Online Communities:
Topic-Centric Websites
Sometimes, You Have to Get Information
the Old Fashioned Way
What websites do you go to?
The Tale of Goodhue Gouda
Retelling the Story
Read the story: http://cheeseunderground.blogspot.com/2010/08/on-
location-acs-in-seattle.html
Posted to E-Democracy and Craigslist
3. Engaging in Online Communities
Listen, hear, observe
Foster mutual value
Remember the 4 C’s
Quality content attracts/builds community
Meeting people where they are = context
Connectivity supports online interaction
Connectivity supports online interaction
Continuity = Consistent user experience
Best Practices for Engaging Online
Best Practices for Engaging Online
Review: Connect Online
With Your Program’s Communities
1. Extension’s History of Connecting
2. Online Communities in Action
3. Finding Online Communities
– User-Centric
– Topic-Centric
4. Engaging in Online Communities
Connect Online
With Your Program’s Communities
• Danny Sussman, Extension Webmaster
email: [email protected]
twitter.com/TheSuss
• Julie Christensen, Extension Communications
email: [email protected]
twitter.com/JRChris
twitter.com/UMNExt (Extension account)
youtube.com/UofMNExt (Extension channel)