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October/November 2012 • Published by Decisive • A CommsDay publication

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Page 1: CommsDay magazine Nov 2012

October/November 2012 • Published by Decisive • A CommsDay publication

Page 2: CommsDay magazine Nov 2012

oracle.com/goto/communications

Get Better Results With Oracle

Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.Other names may be trademarks of their respective owners.

100 of the 100 Top Telcos

Oracle Communications

Page 3: CommsDay magazine Nov 2012

COMMSDAY

First

6 The new Oceania cable boom

7 Mobile payments on the march:

why all eyes are on India

10 What’s driving rural upstream traffic in the US

Cover Story

12 Made in China: Why the future of the mobile phone

industry may come from Asia’s giant

Features

16 An interview with Martin Geddes

20 How Superfast Cornwall is taking one of Britain’s

most rural provinces into the fibre age

26 Why small cells are a big deal

29 Defining software defined networking:

an extended report

33 A candid insight into Huawei from

an internal change agent

36 Cashing in on white space

MAGAZINE

ABOUT COMMSDAY MAGAZINE

Mail: PO Box A191 Sydney South NSW 1235 AUSTRALIA.

Fax: +612 9261 5434

Internet: www.commsday.com

COMPLIMENTARY FOR ALL COMMSDAY

SUBSCRIBERS AND CUSTOMERS.

Published up to 10 times annually.

CONTRIBUTIONS ARE WELCOME

EDITOR: Tony Chan

at [email protected]

GROUP EDITOR: Petroc Wilton

FOUNDER: Grahame Lynch

WRITERS: Geoff Long, David Edwards, William Van

efner, Grahame Lynch, Dave Burstein, Bob Fonow

ADVERTISING INQUIRIES: Sally Lloyd at

[email protected]

EVENT SPONSORSHIP: Veronica

Kennedy-Good at

[email protected]

ALL CONTENTS OF THIS

PUBLICATION ARE COPYRIGHT.

ALL RIGHTS RESERVED

CommsDay is published by Decisive Publishing, 4/276

Pitt St, Sydney,

Australia 2000

ACN 13 065 084 960

Page 4: CommsDay magazine Nov 2012

COMMUNICATIONS DAY 19 January 2012 Page 7

BOOK NOW: VICTORIA’S LEADING ANNUAL TELECOM CONFERENCE

Langham Hotel, Melbourne, Australia Tues 9 October, Wednesday 10 October 2012

PLATINUM SPONSOR

KEYNOTE: ACMA deputy chair Richard Bean

Shadow comms minister Malcolm Turnbull (CONFIRMED)

Comms Alliance CEO John Stanton

KEYNOTE: Optus MD Customer Vicki Brady

Australia Post GM telecom Maha Krishnapillai

OzHub chairman Matt Healy on The Rise of the Cloud Network

Optus MD Wholesale & Satellite Rob Parcell

iiNet chief technology officer John Lindsay

NEXTDC chief executive officer Craig Scroggie

NBN Co Head of Product Management & Industry Relations Jim Hassell

GOLD SPONSORS

SESSION SPONSORS

REFRESHMENT SPONSOR

Telstra chief sustainability officer Tim O’Leary

COCKTAIL SPONSOR

SUPPORTING SPONSORS

Vodafone GM industry strategy & public policy Matthew Lobb

Alcatel-Lucent researcher & author Allison Cerra

Symbio Networks MD Rene Sugo

Telstra Wholesale executive director, sales Glenn Osborne

Also hear industry updates from: Telecommunications Industry Ombudsman : Independent Telecom Adjudicator : Institute for a Broadband Enabled Society : ACCAN : Australian Communications & Media Authority : Comms Alliance

Technology briefings from: Brocade : Qualcomm : Oracle : Overture Networks : FTTH Council Asia Pac : Cambium Networks : Polyfone : The Billing Bureau : Enex

The future of… Voice by Ovum analyst David Kennedy Telework by Cisco GM government affairs & policy Tim Fawcett Convergence Regulation by Norton Rose partners Martyn Taylor & Nick Abrahams The Subscription Economy by Servcorp COO Marcus Moufarrige The NBN 1st rollout by Market Clarity CEO Shara Evans

The Great Debate With Internode founder Simon Hackett, Optus GM, government & corporate affairs Clare Gill, commentator Kevin Morgan, Alcatel-Lucent MD Sean O’Hal-loran & more

Great Networking Opportunities With two catered lunches, Tuesday night cocktails & refreshment breaks

40 expert speakers 2 days: 8 sessions Great knowledge & contacts

Page 5: CommsDay magazine Nov 2012

Yes, I would like to attend the CommsDay Melbourne Congress, October 9 and 10 LOCATION: Langham Hotel, Southbank, Melbourne [ ] One registration at $1097 [ ] Three for the price of two at no extra charge $A2184 [ ] RSVP for 9 October 7.45 breakfast with Alcatel Lucent’s Alison Cerra and Petroc Wilton (no extra charge)

Name ____________________________________ Company __________________________________

Phone No ________________________ Email _______________________________________________

Address _______________________________________________________________________________

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Names of other delegates _________________________________________________________________

I want to pay by:

[ ] Mastercard [ ] Visa [ ] Amex [ ] Diners [ ] Invoice me

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Expiration Date _______________________ Signature _____________________

TO REGISTER: Fax this form to +612 9261 5434 Phone Sally Lloyd at +61 2 9261 5435 • Mail to PO Box A191 Sydney South NSW 1235

• Register online at http://tinyurl.com/7l2c9b3

TUESDAY 9 OCTOBER KEYNOTE SESSION 9am Shadow communications minister Malcolm Turnbull 9.25am Alcatel-Lucent researcher and author Alison Cerra "Identity Shift: Where Identity Meets Technology in the Net-worked-Community Age" 9.50am Telstra Wholesale exec director, sales Glenn Osborne 10.15am Optus MD Customer Vicki Brady 10.40 REFRESHMENTS sponsored by Overture Networks MORNING SESSION sponsored by Brocade 11.00 Telstra chief sustainability officer Tim O’Leary 11.25 NextDC CEO Craig Scroggie 11.50 Ovum analyst David Kennedy “The End of Voice?” 12.10 Servcorp COO Marcus Moufarrige “The Subscription Economy” 12.30 Brocade principal systems engineer David White “Accelerate network transformation to deliver new services with Ethernet Fabric and Software-Defined Networking “ 12.55 Lunch sponsored by Telstra Wholesale 1.55 FTTH Council AP VP & Senko Advanced Components R&D director Bernard Lee 2.15 OzHub chairman Matt Healy BILLING, OSS & CUSTOMER SERVICE FOCUS sponsored by Symbio Networks 2.35 Symbio CEO Rene Sugo 3.00 Oracle senior director Rob Gashi 3.20 Afternoon tea sponsored by Overture Networks REGULATORY & POLICY FOCUS 3.35 Norton Rose partners Nick Abrahams & Martyn Taylor “The Impact of the Convergence Review” 3.55 Independent Telecom Adjudicator Rob Nicholls 4.15 Telecommunications Industry Ombudsman Simon Cohen 4.35 ACCAN CEO Teresa Corbin 4.55 THE GREAT DEBATE: Optus GM, Government and Corpo-rate Affairs Clare Gill, Internode founder Simon Hackett, telecom analyst Kevin Morgan, Alcatel-Lucent Australia MD Sean O’Hal-loran and more 5.25 Cocktails sponsored by NEXTDC

WEDNESDAY 10 OCTOBER KEYNOTE SESSION 9am Market Clarity analyst Shara Evans “Demographics of the 1st NBN rollout areas” 9.25 Comms Alliance CEO John Stanton 9.50am ACMA deputy chairman Richard Bean 10.15 NBN Co head of product management and industry rela-tions Jim Hassell 10.40 Overture Networks Asia Pacific MD Graeme Bellis 11.00 REFRESHMENTS sponsored by Overture Networks MORNING SESSION 11.20 Qualcomm VP SE Asia and Pacific John Stefanac 11.40 Optus MD Wholesale & Satellite Rob Parcell 12.00 IBES executive director Kate Cornick 12.20 Australia Post GM telecom products and services Maha Krishnapillai 12.40 iiNet CTO John Lindsay 1.05 Lunch sponsored by Qualcomm WIRELESS & MOBILE BROADBAND FOCUS sponsored by Broadcast Australia 1.45 Broadcast Australia strategy & corporate development director Brett Savill “Snapshot from the Big Apple: update on the world’s largest DAS project in the NY Subway” 2.05 Cambium Networks VP Asia sales & marketing Roy Wittert “Fixed Wireless: Competitor or Complement to Mobile Broad-band?” 2.25 Polyfone CEO Paul Wallace "Ethernet over wireless" 2.45 The Billing Bureau MD David Werdiger 3.05 Afternoon tea sponsored by Overture CLOSING PLENARY: APPLYING POLICY TO PRACTICE 3.25 Vodafone GM Industry Strategy and Public Policy Matthew Lobb “Competition issues in the telecom sector” 3.45 Enex TestLab MD Matt Tett “Internet Regulation - a decade of content filter testing” 4.05 Cisco GM government affairs & policy Tim Fawcett “The Telework Revolution” 4.25 Close

Page 6: CommsDay magazine Nov 2012

FIRST

The new

Oceania

cable boom While African subsea cable boom seems to be over, a new one has welled up in Oceania, consisting of Australia, New Zealand and the Pacific Is-lands. In the past month, three new cable projects have been announced in the area – although in the same period an existing project has gone belly up, and another is ru-moured to soon follow. Activity in the South Pacific picked up pace after the origi-nal challenger in the space, Pa-cific Fibre, abandoned its plan to build a state-of-the-art, ultra-low latency system between New Zealand and the US. Almost in the same week as PacFibre’s withdrawal, the Haiwaiki cable - a new trans-Pacific system – came out of hiding, having been in the works for some months. The proposed Hawaiki cable ap-pears to combine ideas from the failed Pacific Fibre and SPIN cable proposals. In fact, its leadership is the same team that was behind SPIN. Instead of connecting di-rectly from New Zealand to the US as Pacific Fibre planned, Hawaiki (pictured) will aim to connect together many of the nations in the South Pacific. But unlike SPIN, which on-ly went as far as Tahiti, the sys-tem will connect into Hawaii where it can be hooked up with other trans-Pacific sys-tems. According to initial com-pany information, Hawaiki will be a two fibre-pair system

with a design capacity of 8Tbps. The main landing sta-tions will be Auckland, Syd-ney, and Hawaii with branch-ing units that can connect Norfolk Island; Noumea, New Caledonia; Port Vila, Vanua-tu; Suva, Fiji, Wallis & Fu-tuna, Apia, Samoa and Pago Pago, America Samoa. There is also hope the Cook Islands may become involved. There has to date been less detail supplied on how the ca-ble will be funded, an issue that ultimately defeated both Pacific Fibre and SPIN as well as a number of lesser inter-island cable system proposals. In order to save costs and maximise flexibility, Hawaiki will use OADM BUs, or opti-cal add-drop multiplexer branching units, which gives it a cost effective and flexible platform to connect up brand-ing destinations. OADM BUs

allow cable builders to put them in first and connect up additional destinations later. AUSTRALIA-SG

Weeks later on the other side of Australia, two prominent telecoms entrepreneurs an-nounced another new cable, this time linking Perth, Indo-nesia, and Singapore. The Ted Pretty and Bevan Slattery-backed Australia Indo-nesia Singapore Cable is launching into a crowded mar-ket occupied by two proposed projects: one backed by Leigh-tons, and the other by Huawei Marine. So far, there is little detail on the configuration of the new system, believed to have been conceived on the grounds that at least one of the two existing planned sys-tems would not get built.

Page 7: CommsDay magazine Nov 2012

Australia and Singapore is traditionally a thin route served by a single link – SEA-ME-WE3. But there are good reasons to believe this will change. The giant Square Kilometre Array radio telescope planned for the Australian outback will gener- ate tremendous amounts of data for transmis-sion to international research-ers, while both Singapore and Hong Kong are developing as significant regional hubs for content delivery and cloud computing and are set to rival the US West Coast as major global centres for traffic hand-off. The US is also losing at-traction as a landing place for new cables due to the possible introduction of a 15.7% uni-versal service levy on all sys-tems that traverse American territory. SOLOMON ISLANDS

Lastly, news has emerged that a previously planned system to connect together the Solomon Islands has advanced to the funding stage. The private ca-ble system, being built by Solo-mons Oceanic Cable Compa-ny, features a link out of Gua-dalcanal to the PPC-1 system for international connectivity to Sydney and Guam, and two domestic spurs linking Gua-dalcanal with Malaita, landing in Auki, and the Western Province landing in Noro. According to reports in the Solomon Star, Solomon Is-lands minister for finance and treasury Rick Hounipwela told parliament that the govern-ment expects to receive some US$7.5 million in grant fund-ing and US$10.5 million in loans from the ADB, which it will then lend to the cable company.

Tony Chan

Mobile

payments on

the march Apple's snub of near-field com-

munications shows that there

is still no clear technology win-

ner when it comes to mobile

payments. But watch out for

developments in India.

One of the most talked

about omissions in the feature

list of the new iPhone 5 was

direct support for near-field

communications for mobile

payments. A number of ana-

lysts suggested it was a sign

that Apple was starting to lag

behind in the smartphone

arms race, but could the lack

of NFC also signal that maybe

Apple is ahead of the pack

again? After all, the whole area

of mobile payments is chang-

ing shape so rapidly that there

is no clear technology stand-

ard. Perhaps what Apple is re-

ally doing is taking a punt that

NFC will be by-passed in the

mobile payment revolution?

Paying for things on a mobile

phone has been touted as the

“next big thing” for a number

of years now, and NFC was

widely tipped as a technology

leader – particularly when it

was backed by Google. The

search engine specialist has

launched its Google Wallet,

which uses NFC to turn a

smartphone into a mobile pay-

ment device. An Android-

based smartphone that is. Ap-

ple's decision not to put an

NFC chip in the iPhone 5 has

now signalled that it is less in-

clined to go the NFC route.

And to be fair, there are a lot

of options out there, while Ap-

ple is not the first to suggest

that customers are perhaps af-

ter something more flexible.

Today's consumer wants on-

the-spot gratification and NFC

payment systems still require

them to go to a counter and

wave their mobile wallet in

front of a terminal. Peter Wil-

liams, head of Deloitte's Cen-

tre for the Edge and chair of

the Deloitte Innovation Coun-

cil, told CommsDay that any

“slow” solution was unlikely to

survive, including perhaps up-

coming NFC technologies.

“Today’s consumers are

more mobile in their transac-

tions and now have a wealth

of options available regarding

where, when and how they

make purchasing decisions.

The balance of power has

shifted from the traditional re-

tailer to the consumer and the

success of online retail trail-

blazed this,” Williams said.

He noted that the benefits

that NFC brings are quite mi-

nor in the whole scheme of

things, and consumers are

more likely to prefer to use

their smartphone to make pur-

chases on the spot in locations

away from a store counter. Al-

ready there are a number of

newcomers in the payments

market that are allowing them

to do that.

PAYMENT PLAYERS

When it comes to mobile pay-

ments, there are a number of

sectors of the market all clam-

ouring for a piece of the pie.

Device makers like Apple and

Google have indicated they

want a slice of the action, as

do the traditional payment

players such as banks and card

providers. Telcos have also

wanted in for some time, fear-

Page 8: CommsDay magazine Nov 2012

ing that they could again be

left to provide the pipe but

earn little else from the bil-

lions in transactions that are

expected.

How telcos fare in the mo-

bile payments space varies

from market to market: in

some cases they have proved a

dominant force, while in oth-

ers they are being left behind.

Interestingly, it seems that the

places where telcos do best in

terms of mobile payments is in

countries where other finan-

cial infrastructure is lagging

One of the most successful

carrier implementations of

mobile payments is the M-Pesa

system created by Kenyan mo-

bile operator Safaricom with

help from Vodafone.

Its service provides an e-

wallet on a mobile phone that

can perform many of the same

functions as a traditional

bank: transfers between users,

transfers between a business

and consumers and even cash

withdrawals at designated loca-

tions. M-Pesa boasts more

than 17 million users in Kenya

and has also expanded into

Tanzania, Afghanistan, South

Africa and India with varying

degrees of success.

However, in many devel-

oped countries carrier m-

payment systems have been sty-

mied by regulators, with many

financial regulators of the view

that payment systems need to

be delivered by banks. In many

countries, telcos would first

need to acquire a banking li-

cence before they can offer the

services that M-Pesa and the

like provide

Mobile carriers don't want

to be left carrying the transac-

tion on behalf of someone

else, however. In the US the

three dominant mobile players

– AT&T, Verizon Wireless

and T-Mobile – have formed a

joint venture called Isis to pro-

vide a mobile payment system.

Isis is also based on NFC

technology and as well as the

carrier involvement it has

signed up payment specialists

including JPMorgan Chase,

Capital One, American Ex-

press and BarclayCard. Howev-

er, the system has already been

delayed – it was supposed to

launch in the first half of 2012

– and it could be swamped be-

fore its starts by more nimble

players that are making waves.

IT'S HIP TO BE SQUARE

One of the most talked about

new payment systems is

Square – a credit card based

payment solution built around

smartphones, tablets, and a

small mag-stripe reader that

plugs into an audio socket.

The technology was found-

ed by some of the people that

created Twitter and has al-

ready processed more than $5

billion in payments on an an-

nual basis, according to some

estimates. In September this

year it raised a further US$200

million in funding, which

would value the company at

more than $3 billion.

Also firmly on the “in” list

is a mobile option from

online payment specialist Pay-

Pal. PayPal is a powerhouse in

the online world thanks in

part to its involvement with

parent company eBay. But

more recently it has an-

nounced its mobile payment

intentions through an alliance

with Discover Financial Ser-

vices, one of the biggest card

issuers in the US.

And yet another name that

is being talked up in the mo-

bile payments space is coupon

specialist Groupon. It has cre-

ated its own mobile payments

system, called Groupon Pay-

ments, that is specifically tar-

getting as competitors both

PayPal and Square. And its

main weapon will be substan-

tially lower transaction costs.

Whether any of these sys-

tems take off in Asia remains

to be seen, although no doubt

they would love the chance to

operate in some of the most

populated and technology-

hungry markets in the world.

Which is why an announce-

ment by the Reserve Bank of

India that it wants to rollout

mobile payments as a way of

encouraging financial inclu-

sion will have the world's

would-be providers sitting up

with interest.

India is already trail-blazing

in the area of mobile pay-

ments. The National Payments

Corporation of India, which

runs the country's ATM net-

work, has also been working

with banks on its own mobile

payments system. Dubbed the

Inter-Bank Mobile Payment

Service, it offers a range of ser-

vices already in the B2B space

and in September this year an-

nounced its first IMPS P2P

(Person-to-Person) service.

Through the service Indian

customers can now use their

mobile phones to pay for eve-

rything from railway tickets to

bill payments and online shop-

ping.

“The whole area of mobile

payments is changing shape

so rapidly that there is no

clear technology standard.”

Page 9: CommsDay magazine Nov 2012

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Page 10: CommsDay magazine Nov 2012

According to the Economist Intelligence Unit, only a tenth of India’s 630,000 villages have a bank branch. However, over the past two years, RBI has granted 17 wallet licences to mobile carriers. Perhaps if we want to see the future of mobile payments, India is the country to watch.

Geoff Long

The rural

upstream

phenomenon A new snapshot report of rural US internet traffic has shown a surprise surge in upstream traffic from business users, who accounted for the largest portion of traffic going from end-users to the internet. According to the second quarter 2012 report by Calix, business traffic now takes up 30% of all upstream traffic, beating out internet browsing (19%), telephony and commu-nications (17%) and even vid-eo (14%). “The advent of high speed, reliable broadband connec-tions has resulted in the home becoming a virtual workplace – with a rise in telecommuting as well as an extension of the work environment into the home after normal work hours,” said Calix, the compa-ny behind Flow Analyze, a software-as-a-service tool for monitoring network utiliza-tion. “This has resulted in a significant rise in business-related internet traffic.” According to Calix, this cat-egory of traffic, characterised by its unique security and au-thentication applications like virtual private networks, was also the third largest contrib-uting category to downstream internet traffic (7%).

In total rural US users con-sumed an average of 7.1GB of upstream traffic for the quar-ter, while downstream traffic reached 50.3GB. Not surprisingly, video dominated on the down-stream, accounting for 62% of downloads, with users with fi-bre connections outpacing their copper-based counter-parts. “The factor most strong-ly associated with a high vol-ume of video streaming was a fibre network,” the report said. “Service providers whose networks were entirely fibre saw nearly 69% of their down-stream internet traffic com-posed of video streaming – not surprising when you consider that fibre’s available band-width typically translates into a superior video viewing experi-ence.”

FIBRE HOGS

Across all the applications, us-ers on fibre connections tend-ed to eat up more bandwidth. For the second quarter of 2012, service providers that de-livered broadband services ex-clusively over fibre saw their subscriber endpoints generate 87% more downstream traffic and nearly 10% more up-stream traffic than copper-based subscribers. The percentage of heavy bandwidth users on both net-works, those consuming more than 100GB of data per month, was pretty consistent across both network media.

While 13% of fibre connec-tions qualified for this catego-ry, 12% on copper networks did so as well. However, beyond that 100GB point, fibre’s faster connections allowed users to download far more. As a result fibre users in the over 100GB club accounted for a staggering 70% of overall fibre user downstream traffic, while their copper-based peers only man-aged to eat up 31% of down-stream bandwidth on copper networks. For the quarter, 44% of fi-bre-based endpoints and 38% of copper-based subscribers consumed more than 20GB of traffic. These types of users ac-counted for 94% and 93% of traffic on their respective net-works. Interestingly, as many as 20% of the users on fibre and 13% on copper networks rare-ly used the internet, consum-ing less than 1GB of band-width per month. Another surprise was the fact that what was once the biggest bandwidth hog of in-ternet bandwidth, file sharing, appeared to now be generating only negligible amounts of traffic from rural US residents. According to the report, appli-cations like BitTorrent, Lime-wire, WindowsMX and Kazaa accounted for 1% of the net-work traffic downstream and 5% upstream. Likewise, social media only accounted for 1% of down-load and 2% of upload traffic. “Despite the enormous pop-ularity of such services as Face-book and Twitter, these ser-vices consume relatively little bandwidth (this may change rapidly as video becomes more integrated into social media),” Calix said.

Tony Chan

“As many as 20% of

the users on fibre and 13%

on copper networks rarely

used the internet,

consuming less than 1GB of

bandwidth per month.”

Page 11: CommsDay magazine Nov 2012
Page 12: CommsDay magazine Nov 2012

S omething strange hap-

pened on the way to the

launch of the iPhone 5. A

Hong Kong-based company

named Goophone uploaded a

video on YouTube in a bid to

make a claim on the design of

its i5 smartphone, which

looked a lot like the then-

unreleased iPhone 5.

The video, which did the

rounds online and through so-

cial networks, contained some

veiled threats against Apple –

claiming a first to market ad-

vantage with its design. The

gist of the video was that as

the first company to show off

the design, Goophone had

“priority” to it.

On top of that, Goophone

reportedly claimed it has actu-

ally been granted the patent

for the design in China, alt-

hough the reports were unsub-

stantiated.

As it turned out the iPhone

5 did look exactly like the An-

droid-powered Goophone i5.

Obviously, the i5 is no match

for the iPhone 5 in terms of

features and functionality, but

many will be fooled by its

looks. If Apple is adored for its

design, then Goophone has

definitely grabbed some of the

spotlight. The Goophone de-

vice even has an Android

theme that precisely mimics

the look of iOS.

So far, nothing has come

from Goophone’s video, ex-

cept lots of media coverage

both in China and overseas of

the product, and heated specu-

lation on whether Goophone

has the right to actually sue

Apple, or block iPhone 5 sales

in China.

Reactions from the online

gadget media community

ranged from quiet amusement

to blatant disbelief, but the

story did receive at least one

serious article in the San Fran-

cisco Chronicle, which high-

lighted Goophone’s patent

claim as a growing form of

trademark squatting in China.

FROM COUNTERFEITS

No one, it seems, is taking

Goophone seriously as a chal-

lenger in the handset space,

and probably no one should.

Its credibility is suspect at best.

A quick browse of its website

reveals clones of all major

handset brands and their flag-

ship models, including copies

of Samsung’s Galaxy SIII and

Note, as well as the HTC One.

On top of that, multiple vid-

China: the future of mobile? It’s been a few years in the making, but the Chinese handset industry finally looks like it is

ready to assert itself, for better or for worse. While recent news of a blatant Chinese counter-

feiter trying to get the jump on Apple’s design with a YouTube video is painting Chinese

handsets in a bad light, the reality is that there are plenty of legitimate Chinese companies

now coming out of the woodwork with their own brands, platforms, innovations, and maybe

even a Chinese version of Steve Jobs, Tony Chan writes.

Page 13: CommsDay magazine Nov 2012

eos on YouTube showing users

unboxing parcels supposedly

containing the Goophones Y5

– the company’s iPhone 4S

clone – actually showed an ex-

act replica of the Apple prod-

uct, complete with Apple’s

logo on the back. If those vide-

os are taken as evidence, then

Goophone appears to be actu-

ally counterfeiting iPhones,

which would mean it is break-

ing the law – in any country.

And Goophone is far from

the only clone phone maker

around. A quick scan of an

online retailer of Android

phones yields dozens of clones

of major brands running the

Google operating system. One

manufacturer, Drois, lists 30

models with model names like

Gooapple, Touch, Desire, and

Sensation – all clones of popu-

lar brands.

But as counterfeiting repre-

sents the shady side of China’s

handset sector, what gets put

inside the phones shows an-

other side – namely the ability

for Chinese manufacturers to

produce some impressive prod-

ucts at very low price points.

For example, the i5 is

equipped with a 4-inch dis-

play, quad-core 1.4GHz Tegra

3 processor, 1GB of RAM,

two cameras (8MP rear, 1.3MP

front), Android 4.0, and quad-

band GSM and dual-band 3G

support, specs that can stand

up against most mid-tier mod-

els on the market. More im-

portantly, the Goophone i5

sells for about US$150 in Chi-

na – anywhere between

US$200-US$300 including

shipping worldwide. But coun-

terfeits handsets are only half

the story.

TO THE REAL DEAL

A mature manufacturing eco-

system, a dash of entrepreneur-

ial spirit, and healthy amount

of creativity has given birth to

a vibrant domestic handset

market – and some players

who are making international

headlines.

Yes, there are the estab-

lished big names, like Huawei

and ZTE, who have risen up to

the top of the global handset

market, but there is also a

growing list of other home-

grown brands making their

own waves.

One of the hottest Chinese

brands today is Xiaomi, a com-

pany founded only in 2010,

and whose founder Lei Jun

was recently interviewed by

Forbes. Xiaomi is by no means

a big name yet even inside its

home market of China; as of

September 2012, the company

sold a total 3.5 million phones

since it launched its first prod-

uct in the fall of 2011, which

isn’t much considering Apple

had 2 million orders for the

iPhone 5 in the first 24 hours.

But there is no denying that

Xiaomi is on the up and up.

At a recent launch event for its

second model, simply named

the Xiaomi Phone 2, the com-

pany attracted more than

1,000 attendees, many of

whom paid US$31 to get a

ticket with all proceeds going

to charity. Apparently, Apple

has done the same for Steve

Jobs’ presentations in the past.

So it’s no surprise that both

local and international media

is drawing a close comparison

between Lei and Jobs, no

doubt fuelled by the fact that

Lei likes to do his presenta-

tions wearing a black polo (not

turtleneck) and jeans. But it is

definitely more than his dress

sense that is capturing fans –

and investors, who has report-

edly piled US$500 million in-

to the company, valuing the

company at some US$4 bil-

lion.

XIAOMI

As a handset company, Xiaomi

seems to have all the pieces in

place. For starters, it is offering

a compelling hardware pack-

age that features a 1.5GHz

quad-core processor from

Qualcomm together with a

dedicated graphics chip, which

the company claims delivers

an equivalent graphics capabil-

ity to the original Xbox. It also

claims to offer the highest pix-

el density in the market. In ad-

dition, all the usual features of

a high-end model are there, in-

cluding cameras, HD video re-

cording and 3G. As a bonus,

Xiaomi is now offering a

choice of either a 2000mAh or

3000mAh battery.

More importantly, Xiaomi

has a solid software strategy in

place, traditionally a weak spot

for Chinese handset makers.

While its phones are based on

Page 14: CommsDay magazine Nov 2012

Android, they use Xiaomi’s

own MIUI user interface. MI-

UI is a heavily modified ver-

sion of Android that some say

feels like iOS or the Samsung

TouchWiz UI.

For its latest model, it intro-

duced multi-screen themes, in-

cluding one built by Angry

Birds developer Rovio. With

this feature, the phone’s

screen acts like a window to a

much wider scene, such as a

real life desktop – or in the

case of Angry Birds, a semi-

playable screen from the game.

Users navigate to different sec-

tions of the larger scene to ac-

cess different applications. In

the case of the Angry Birds

themes, there is even a launch-

er for launching birds.

Another innovative feature

of the interface is an option

for making the icons bigger on

the screen, a simple yet no

doubt useful trick as the

smartphone-using population

begins to age.

There is no guarantee of

success for Xiaomi. Its princi-

pal competitive differentiation

in the marketplace – besides

the celebrity status of Lei, who

has 4 million micro-blogger

followers – seems to be its

price point.

Despite its high-end hard-

ware configuration, it sells its

phones at about US$320, or

less than half of the price of

the iPhone 4S (the latest mod-

el available inside China).

Lei even went as far as to

tell Forbes that the company

loses money for every phone it

sells, claiming that its business

model is based on getting us-

ers to pay for services. At this

point, there is no indication it

has managed to build an eco-

system, like Apple, nor that

anyone is making purchases

from their Xiaomi

phones.

But if anyone can do

it, it might be Lei, who

has already founded

and sold several online

companies – including

an online retailer he

sold to Amazon for a

cool US$75 million.

DOTCOM GOES

MOBILE

So far, because it is a

wholly integrated

handset firm with both

hardware and software

strengths, Xiaomi is al-

most unique among

Chinese handsets mak-

ers – aside from of course

Huawei and ZTE, which have

deep pockets for software de-

velopment and global scale for

distribution.

But there are plenty of other

activities in the mobile space

in China. Like the dotcom era,

which gave birth to huge Chi-

nese online brands like Baidu,

Sina, Alibaba, Tencent and

others, the mobile internet is

increasingly becoming a hot

investment area.

Already, there are at least

two domestically developed

operating systems from Baidu

and Alibaba, both built on An-

droid but each promoted as its

own platform, promising opti-

mised delivery of each compa-

ny’s own set of mostly cloud-

based, services.

The success of these nascent

platforms is still very much up

in the air. Already Alibaba’s

OS, Aliyun, has experienced a

major setback. Its first interna-

tional partner, Acer, had to

cancel a launch of an Aliyun-

powered handset because

Google threatened to pull its

support for Acer’s other An-

droid-powered devices. Goog-

le’s rationale was the Aliyun

took the work that was done

on Android by the Open

Handset Alliance (OHA) and

claimed it as its own.

Acer, as a member of OHA,

should not ship non-

compatible Android devices,

Google argued.

In this case, the argument

can go both ways, but what is

apparent is that money is go-

ing into developing the mobile

internet in China.

Aliyun might have fumbled

this round, but there are plen-

ty of opportunities with other

domestic handset brands. Can

Aliyun get it right the next

time, or the time after that?

Quite possibly. One thing is

for sure though: if Aliyun

can’t, then somebody else sure-

ly will.

“But if anyone can do it, it

might be Lei, who has al-

ready founded and sold

several online companies .”

Page 15: CommsDay magazine Nov 2012
Page 16: CommsDay magazine Nov 2012

S witching to a quality-

centric view of net-

works, away from the tra-

ditional focus on larger

and large quantities of

bandwidth, is the single

biggest challenge the tel-

co industry faces, accord-

ing to British telecoms

strategy consultant Mar-

tin Geddes.

CommsDay spoke to

Geddes in the UK about

his argument that poly-

service networks are a

“mathematical inevitabil-

ity” and what operators

and regulators can do to

prepare for the paradigm

shift.

CommsDay: From read-

ing some of your work, it

seems like that the tradi-

tional model of throwing more

bandwidth at applications may

not scale much further.

Martin Geddes: It suffers

from a fundamental problem:

reducing packet serialization

time, the bandwidth model,

ultimately can't dig you out of

contention effects. As you

multiplex more applications

per device and more devices

per user, and more users per

household, and you also archi-

tect your network so that you

have less isolation between

households… isolation be-

tween the flows is going

down, and contention ef-

fects are going up. And the

ability for any one subscrib-

er, or subscribing business,

to contend with other flows,

is waning. And the very

thing that TCP requires to

work, which is space be-

tween loss and delay, is like-

ly to erode.

Some of my colleagues have

been working inside Tier 1

operators and the data very

clearly shows that the outli-

ers of loss and delay, which

is what causes application

failures, are not monoton-

ically correlated with aver-

age loads over, say, fifteen-

minute periods. In other

words, even at low apparent

loads, you get applications

failures occurring. Which

means you can't over-provision

your way out of network fail-

ure. And they're happening,

you get these little flash-flood

effects; the very nature of TCP

makes the network unstable.

TCP is designed to have the

least possible level of stability,

Quality not quantity Petroc Wilton talks to UK industry thought leader Martin Geddes

on why the bulk bandwidth charging model won’t endure

Page 17: CommsDay magazine Nov 2012

because it creates a control

loop that's as wide as possible.

And not surprisingly, when

you break the basics of control

theory, bad things happen!

As you saturate your net-

work, you get increasingly rap-

id variation in loss and delay,

which makes TCP start to os-

cillate, which makes the whole

network start to oscillate,

which makes it career off the

cliff. And you see it happening

in your networks.

CD: So if I'm an operator -

particularly in these days

where capex has become a very

dirty word and throwing more

bandwidth at problems is not

free - what else can I do?

MG: To solve the problem,

you need to step outside the

current framing of how

[operators] see their business.

You've had this 20-30 year bat-

tle between the 'circuit Catho-

lics' and the 'packet

Protestants', where the circuit

Catholics have said 'reserve ca-

pacity on the path, and you get

a deterministic outcome', and

the packet Protestants say

'yeah, but you don't get any of

the benefits of multiplexing if

you do that…multiplex every-

thing together and damn the

quality! Quality problems - add

more capacity!'

And the resolution to this

is Zen - you have to step out-

side the whole thing to focus

on what's inside, which is that

both of those [points of view]

are locked into a bandwidth

idea of the universe. But the

real resource the network has

is contention… what you have

to manage in the network is

not bandwidth, but conten-

tion. And you flip the whole

problem on its head by saying

'rather than how do I allocate

work to queues, how do I allo-

cate the loss and delay that

comes with contention?'

And when you think about

the network that way, you can

say 'ok - in which network ele-

ments, or where along the

path, is the contention actually

occurring?' You isolate where

the problem is. And then 'how

can I manage the contention

at that point using existing

quality mechanisms or new,

clever maths to do it better?'

There's a very different way

of thinking about networks

that exists, and is possible, and

I've been working with some

mathematicians in the UK

who've been using this stuff in

Tier 1 fixed and mobile opera-

tors - to somewhat spectacular

results. It's a different way of

thinking about the problem.

And what it takes you to-

wards, ultimately, is from a

monoservice to a polyservice

network. Today, when people

talk about multi-service net-

works, they're really multiple

mono-service networks; you

get voice, video and data, but

all three of those come with a

fixed quality. A polyservice

network is able to allocate dif-

ferent statistical bounds on

loss and delay to every flow,

and trade across between all of

them. That's the difference -

and it's like the difference be-

tween black and white or se-

pia, and colour.

The internet's mono-

chrome; it offers a single quali-

ty level. Which means that all

the traffic has to carry the cost

structure of the most demand-

ing applications that you want

to work - which ends up being

bonkers.

CD: Can the techniques

you're talking about be applied

to existing infrastructure? Or is

there an element of hardware

refresh needed to make them

work?

MG: There's two parts to the

problem here, one of which is

using the quality-type thinking

to begin to reason about your

costs and revenues - so it's be-

ing able to start to express that

problem in a language that

makes it practical. Then you

start to isolate where the prob-

lem is today; is it in the back-

haul, in the middle mile, in

the device? What is causing

the accumulation of loss and

delay along the path?

Secondly, how do you man-

age it better? We're talking

fundamentally new algorithms

which could easily be mistaken

“Today, when people talk about

multi-service networks, they're

really multiple mono-service net-

works; you get voice, video and

data, but all three of those come

with a fixed quality.”

Page 18: CommsDay magazine Nov 2012

for QoS, but it's actually a dif-

ferent category of managing

traffic. QoS is allocating priori-

ty, this is about allocating the

'holes': how do I trade loss and

delay between flows.

You can take any sub-

sequence, any path along the

network and pre-contend the

traffic, so it doesn't self-

contend downstream. It's very

similar to the theory of con-

straint in traditional manufac-

turing.

CD: Could you engineer this

thinking into new national

broadband networks?

MG: Yes. But I think there's a

more basic problem, which is:

what is the nature of supply

and demand on broadband

networks, and how do you

match the two together.

Historically, the way the tel-

ecom industry has worked is it

went out and built supply, as

with the PSTN, at a fixed qual-

ity, and then it set the market-

ing department free and said

'go out and hunt for demand'.

Now, that works in PSTN,

because if you have too much

demand, you'll have a busy sig-

nal - which gives immediate

feedback saying too much de-

mand. But on the internet, the

moment you start finding de-

mand, it starts to destroy the

properties of the supply; the

moment you go from the emp-

ty network to the first custom-

er and the second customer,

the quality of delivery goes

down monotonically with

more customers.

And you get to a point

where the quality degrades

enough that you feel obliged

to invest in more capacity.

So the industry, as long as

it has a single-service network,

has a problem of declining

quality. 2G, 3G, HSPA+, 4G…

the time you've got to recoup

that investment goes down. So

the transition that needs to be

made is from finding de-

mand… to finding supply of

the right quality, and quantity,

to match it.

Which means you need to

start to understand what peo-

ple actually want to achieve

with networks, and what is fit-

ness for purpose - what are the

bounds in loss and delay that

different applications will re-

quire, and what is the hierar-

chy of failure that the custom-

ers want to have implemented.

There's a flip in the nature

of the business - but the discus-

sions around national broad-

band networks are entirely an-

chored in supply, not about

what is the contract between

supply and demand.

The nature of the debate

around these things goes

wrong because it doesn't start

with 'what do these users re-

quire?' Once you start with

[the realization that] all any

network does is deliver pack-

ets, but real networks create

loss and delay… how much of

it are we willing to accept?

Stop talking about bandwidth,

think loss and delay, and what

is the appropriate amount that

you need for the kind of appli-

cations that we forsee people

having. And then you've got to

reason about what the kind of

infrastructure is that you need

to support that.

CD: Who, in your view,

should take responsibility for

shifting thinking in this way?

MG: One party… with a major

stake… is the regulator. We've

been talking to Ofcom, for ex-

ample, in the UK, about the

need to change the basis on

which this market is measured.

So just like the car markets

went from… emphasizing

speed, and then it became

about fuel economy… in tele-

coms, it's gone speed, band-

width, bandwidth, speed, [but]

the next phase is one of

'fitness for purpose', which is

kind of like fuel economy.

And there'll be something

equivalent to safety down the

road, and then pervasiveness,

that'll be something else.

The next thing is, what is

the rate of variation of loss

and delay and contention on

different networks? Because

you can have two networks

that offer the same bandwidth,

one of which is totally useless,

and one of which is wonderful

- because of different conten-

tion effects.

“Stop talking about bandwidth,

think loss and delay, and what is

the appropriate amount that you

need for the kind of applications

that we forsee people having.”

Page 19: CommsDay magazine Nov 2012
Page 20: CommsDay magazine Nov 2012

C ornwall, a county at the

southernmost tip of the

UK, presents some serious

headaches for mass broad-

band deployment.

Rural and remote, the area

is sparsely populated, and fre-

quent rainfall can present ma-

jor challenges for civil works

and extensive copper net-

works. But via a public-

private partnership under the

banner of 'Superfast Corn-

wall', there's a new broadband

network rollout already un-

derway - and, so far, running

ahead of schedule. If it stays

on track, Superfast Cornwall

could become the poster child

for successful partnerships be-

tween industry and govern-

ment in broadband deploy-

ments.

CommsDay editor Petroc

Wilton travelled to the UK to

find how the commercial

model for the partnership

stacks up, how the stakehold-

ers are driving and evaluating

demand for the network, and

how the access technologies

are being deployed.

"We're aiming to get FTTX to -

well, [we've] said 80% of prem-

ises, but it will be more than

that,” explained BT's director

for the Cornwall and Scilly su-

perfast broadband program

Dr. Ranulf Scarbrough.

“We're going to call it later;

we like to say when we're sure!

Lots of people put wild claims

out, try deliver on them, and

then don't. So it will be more.”

“And we will do that by

2014. We've got 105,000

passed now, so we're about

40%. And we should, by

March, be about 200,000 give

or take. We've exceeded every

milestone so far.

Because the partnership

model sees the network, its

revenues, and the initial fund-

ing remaining in BT's hands,

the project isn't hostage to the

political agenda of the day - or

obliged to commit to a specific

financial return to public sec-

tor shareholders.

“The funding is committed

anyway; I think they've been

bold here,” said Scarbrough.

“Some other areas have said

'ooh, there's lots of money in

these networks, we want a slice

of that because we're putting

money in.' Well, there's issues

with that. If we start to do it

differently here, then we can't

use our economies of scale...

and it's a difficult business

Superfast Cornwall Petroc Wilton reports on how a UK rural broadband rollout is beating the clock

Superfast Cornwall is a partnership between the European Union, BT

and Cornwall Development Company, the economic development

arm of Cornwall Council. The European Regional Development Fund

is investing up to £53.5 million to make the business case for the re-

gion workable, with BT putting in up to £78.5 million; the telco will

ultimately own the network, with the public return measured in eco-

nomic and social benefits, while a combination of BT's functional sep-

aration and national pricing will ensure equivalence of access at all

levels of infrastructure. The end goal for the five-year project is to

bring faster broadband to all of Cornwall's 250,000-plus premises.

Page 21: CommsDay magazine Nov 2012

case. If we shared revenues

from it, then there'd be less we

could do. The return on in-

vestment for the public sector

is economic and social out-

comes, and that's what we're

delivering. The jobs, a network

which is there for the long

term - once it's in, we should

have broken the market failure

and it should be completely

sustainable from the ongoing

revenues.”

“We worked very hard on

the consultations; I was in-

volved with the previous pro-

ject here, a thing called Act-

Now which ran with first gen-

eration broadband and pio-

neered the deployment in Eu-

rope. And we learned an awful

lot of lessons about what pub-

lic and private can't achieve on

their own, and what they can

achieve by working together,”

he added. “The operating

model here is relatively simple;

because we've constructed it so

that [BT and the Cornwall De-

velopment Council] both ben-

efit from a good network, we

both benefit from high takeup,

the incentives are lined up

from Day 1, rather than hav-

ing an adversarial contractor-

supplier relationship. And

that's quite elegant, really.”

“This is absolutely our flag-

ship… this model of how we

work together.”

DRIVING DEMAND

Scarbrough cast the local ex-

pertise of the Cornwall Devel-

opment Council as key to ex-

pediting the rollout - helping

to prioritise key business areas

for connection, smoothing lo-

cal planning processes and

consultations, and so on. But

one of the areas where the

partnership model is most cru-

cial, he said, is in driving local

demand.

“The marketing program is

really big. We don't go out

with the Cornwall Council

logo, we don't go out with the

BT logo - it's all about the Su-

perfast Cornwall logo, which is

the brand we've tried to get

people to identify as local, rele-

vant, informative, trusted, and

that's what we go to market

with pervasively,” he said. “It's

tricky, because we're trying to

drive takeup, but we can't sell

anything here - you have to

buy from your service provid-

er! But we're getting good re-

sults; the campaign's pretty

pervasive.”

“I'm stunned by how little

focus there is on it [in other

rollouts]. There's so many pro-

jects working out how to get

all this fibre out there, but not

saying 'okay, but the key thing

is, the more takeup you can

drive, the better network you

can build, because the eco-

nomics look better. And the

better outcomes you'll get'. Ac-

tually, driving the takeup is

probably equally important to

driving the network build.”

At the end of August, there

were just over 12,000 connec-

tions through 27 service pro-

viders across 100,000 premises

passed - most of which only

went live earlier in 2012. ”We

have said, jointly, we want to

get 50% takeup by 2015; the

build runs to 2014. I don't

know whether we'll get there.

“We learned an awful lot

of lessons about what

public and private can't

achieve on their own, and

what they can achieve by

working together”

Page 22: CommsDay magazine Nov 2012
Page 23: CommsDay magazine Nov 2012

But having targets you know

you can get to is boring!” said

Scarbrough.

“Our business case doesn't

assume 50% takeup; it's a lot

less than that… and if we only

got halfway there, or three

quarters of the way there, I

think that's a bold ambition to

say 'we're not just going to put

this network out so we can say

we've got fibre everywhere - we

want people connected to it

and benefiting'.”

The partnership is also run-

ning a series of supporting pro-

jects to drive not just takeup

but outcomes, ensuring people

and businesses start to use the

new network productively.

“There's a lot of business

support, a lot of stuff with

skills, quite a lot of stuff on

digital inclusion - so not just

about the early adopters, but

those who have never been on

the internet. We're innovating

anyway on the network, but

we're doing a lot with how

people use it, what are the new

products and services, with the

universities,” said Scarbrough.

“And the council's also leading

its own transformation pro-

gram, to try and exploit the

network and change the way it

operates. It's very holistic; the

network is where most of the

money goes, but it's not just

about the network on its own."

EVALUATION

The other side of driving de-

mand, of course, is actually as-

sessing the social and econom-

ic impact of the network - par-

ticularly since those returns

are the basis of the public in-

vestment in the rollout.

“For your tax dollars, you

will get economic outcomes;

how are you going to measure

that, are you going to measure

that, how do you know if

you're successful? There's actu-

ally quite a big activity to meas-

ure the economic outcomes:

how many new jobs, how

much gross value add, how

many new business startups,”

said Scarbrough.

“It's quite hard to measure,

because you've got to get busi-

nesses to work with you…

we're doing some work in the

autumn looking at the first

businesses that have been con-

nected for a year to see what's

happened, to see what the re-

sults are.”

“We did it on the first gen-

eration project, and we identi-

fied an annual GDP increase

of over £150 million, for

something like, from the pub-

lic purse, about £2-3 million.

So ROI was pretty good. I

think this may be a longer

burn, just because we're a little

bit earlier; lots of businesses

are doing what they were do-

ing faster, or with more people

in parallel, but the new appli-

cations and services are still a

Page 24: CommsDay magazine Nov 2012

little bit more on the cusp.”

ACCESS TECHNOLOGIES

The 80-90% FTTX target is a

mix of fibre to the cabinet and

fibre to the premise, with

FTTC first on the agenda -

and access equivalency a key

part of the architecture.

"In Cornwall, there's 100

exchanges, and running

through the peninsula are two

backhaul chains… you've got

about 14 handover points that

sit on the backhaul. So the ar-

chitecture is that handover ex-

change and the children

around it,” said Scarbrough.

“You've got Openreach, a

functionally separate division

of BT, as local access business,

providing equivalence of in-

puts to everyone downstream.

So BT Wholesale and others

buy circuits from them on the

same basis, and retail service

providers buy from wholesale."

"From those children exchang-

es, you run fibre from the

handover point, past the local

exchange - so where you have

an exchange you just have an

aggregation node - out to

where the copper junction box

is. And in the case of FTTC,

you're on fibre out to [new]

cabinets, and then the service

runs over the existing copper

down to the enduser… and

whether you're at the hando-

ver exchange, or one of the

children, it's the same price,

the same product, for everyone

in the industry."

Handover points are set up

in exchanges with at least four

local loop unbundlers, and

there are also passive products

like duct and pole access avail-

able, plus sub-loop access.

What it all boils down to is

that any putative service pro-

vider has a choice of whether

to resell or use their own assets

at each level of the network,

from backhaul right though to

access. “We make everything

that we do available to others

to do,” commented Scar-

brough. “No-one else is doing

it with their own capital.

FTTH works as an exten-

sion of the model; where prac-

ticable, Superfast Cornwall is

running fibre rather than cop-

per out from splitters to distri-

bution points located on exist-

ing poles - called manifolds -

and then doing cable drops to

order. But the joint venture is

also looking at extending the

FTTH footprint more broadly

in response to demand.

“Originally, what people

said to me at the start of the

project was 'if you're getting

FTTC, does that eventually

mean you might get FTTP?"

said Scarbrough. "The answer,

until about a year ago, was 'it's

one or the other'… but actually

we've debunked that a little

bit; we've run a trial at St. Ag-

nes, of what is being called

'fibre on demand'. So if you're

in a FTTC area and you want

more bandwidth than we can

provide - and FTTC does up

to 80Mbps, distance-

dependent - then we're devel-

oping a product where you can

order… a fibre-based service. I

think that's going to be more

important, because it means

there's a grow-on capability for

businesses and so forth. The

difficult bit is how you price it

and how you order it.”

Outside the fibre footprint,

Superfast Cornwall has been

considering and in some cases

trialling a range of technolo-

gies, from fixed wireless

(following successful shared-

infrastructure trials with one

of the UK's mobile operators)

and TV white spaces tech,

through to the use of regenera-

tors and SHDSL on existing

copper infrastructure, and

even satellite. But for the mo-

ment, it's holding fibre on de-

ciding where it will actually de-

ploy these alternatives.

“We've got a set of other

technologies, and we've done

trials on things, but we haven't

deployed yet. And people say

'why aren't you getting on with

it?' And the simple answer is

we're trying to innovate and

push fibre as far as we can,”

said Scarbrough.

“If you're in a FTTC

area and you want more

bandwidth than we can

provide - and FTTC does up

to 80Mbps, distance-

dependent - then we're

developing a product where

you can order… a fibre-based

service. ”

Page 25: CommsDay magazine Nov 2012

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Page 26: CommsDay magazine Nov 2012

CommsDay: So what's your

theme for the IEEE keynote

you're giving?

Scott Nelson: Fundamentally,

it's that the data explosion that

happened in the wireline

world 10 year ago, and that

hasn't stopped, is now impact-

ing wireless and the conse-

quences of that are quite dra-

matic. We're talking about

nearly 100 percent growth eve-

ry year for the next decade.

People talk about 25 to 30

times growth over the last five

years and there will be another

25 to 30 times in the next five

years and it ain't gonna stop.

CD: And that's now impacting

on the wireless network?

SN: Well the bulk of the traf-

fic still gets carried over the

fixed network, that's the reali-

ty. But it's the growth and im-

pact on the network that's the

issue. There have been dra-

matic changes from 3G to

LTE but that alone is not

enough – you can't get

there just by getting more

spectrum. You can't get

there just by improvements

in modulation schemes.

The cells just have to get

smaller, and that's the big

change. I'm not saying the

other things won't have

their impact – the new

modulation schemes will

help and getting more spec-

trum will help – but you

can't get a lot more spec-

trum at the low frequencies

where you want it.

CD: So spectrum and mod-

ulation and these things

help, but small cells are the

key?

SN: Yeah, to get a thousand

times you're not going to get

there by 5 times improvement

even 10 times improvement in

modulation or even 10 times

more spectrum.

So we're going to get there

with small cells and Wi-Fi and

the consequences of that on

the network are pretty dra-

matic – it needs new tech-

niques to manage that mobili-

ty as you move from cell to cell

and interference issues be-

tween small cells and big cells,

particularly where you can't get

different frequencies. If you've

got the same frequency at the

macro and the same frequency

Small cells are a big deal The use of small cells in mobile networks holds the key to carriers coping with the coming

explosion of data traffic, according to Alcatel Lucent global head of network engineering,

Scott Nelson. He spoke to CommsDay's Geoff Long ahead of giving the opening keynote to

the Institute of Electrical and Electronics Engineers' International Symposium on Personal,

Indoor and Mobile Radio Communications in Sydney

Page 27: CommsDay magazine Nov 2012

in the metro there has to be

pretty tight coordination.

CD: So where are we in terms

of dealing with that?

SN: There are standards

emerging, in fact I think the

standards are already written

it's just a matter of implement-

ing them. The preferred meth-

od of course is to have differ-

ent frequencies. So the macro

cell has the lower frequencies

and the small cells have the

higher frequencies and that

way they don't interfere. That's

where it's going to end up but

we're not going to be there in

the short term.

CD: So for a carrier, would

they be looking at getting the

different frequencies?

SN: Yeah, that's a longer term

preferred model but in the

short term the carriers have

only got what they've got. And

that typically means they've got

to use the same frequencies for

the so-called heterogeneous

networks, or Het-Nets. And

that's simply about the coordi-

nation between the macro and

metro layer, although it's not

trivial.

CD: Telstra not long ago de-

cided to turn off their public

Wi-Fi network, is that going

against the trend?

SN: The issue with Wi-Fi from

that point of view is it's not li-

censed. So at some point it be-

comes it's own worst enemy

and it's hard to control.

Well, there is no control,

it's unlicensed. So people can

interfere with each other and

there's absolutely zero plan-

ning. Now the Wi-Fi standards

themselves overcome some of

that if the cells are small

enough. If it doesn't go out-

side the room you're fine but

as a public offering it's fine but

only up to a point.

The fundamental problem

is that it's unlicensed. So it will

be more personal than public

because it's not going to go

away in the home. The next

versions of it we're going to get

1Gbps from your TV to your

Wi-Fi hotspot in the house.

And interestingly the technol-

ogies that we use to do that are

exactly the same technologies

that we use in other networks

– the modulation schemes, the

MIMOs, all that sort of stuff.

CD: So Wi-Fi and mobile

technologies are coming to-

gether?

SN: Well actually they're com-

ing together with the fixed

world as well, because when

you go right back down to the

bottom of the technology

they're all using OFDM.

CD: What can we expect to

come out of the labs next in

terms of small cells?

SN: The automatic manage-

ment of the traffic and the pa-

rameters to get the network

tuned properly. It's reasonably

complex and at the moment

it's done a bit offline and by

humans. In the future it's self

organising – or Self Optimis-

ing Networks (SON). And

that's fundamentally about re-

ducing the opex.

You've got to get some auto-

mation to it so it's as much

about automating the opera-

tion so you start to get a differ-

ent set of requirements be-

cause of the complexity of how

things have to interwork.

It's no longer big cells but

lots and lots of little ones. And

then there's carrier aggrega-

tion, or figuring out the tech-

nology to get a bit of spectrum

here, here, and here and make

it look like one big chunk

when it's not contiguous.

And that work is still going

on. People know how to do it

but you've actually got to know

how to implement it.

CD: And finally, is there

enough spectrum to meet the

demand for data assuming the

uptake of small cells?

SN: It's a natural resource but

what's interesting is that it's

natural to a degree but the

good thing is that as the cells

get smaller, you can go to high-

er and higher frequencies.

And the higher frequencies

you go to the more bandwidth

you get to.

“The issue with Wi-Fi from

that point of view is it's not

licensed. So at some point it

becomes it's own worst ene-

my and it's hard to control.”

Page 28: CommsDay magazine Nov 2012
Page 29: CommsDay magazine Nov 2012

W hen it comes to one of the hottest topics in the net-

working industry today, software defined networking, it is easy to get sidetracked and lost in the growing number of solutions and methodologies being proposed by all the major vendors, particularly for telecoms carriers facing in-creasingly broad technology choices and challenging network requirements. The idea behind SDN might seem simple at first – a network environment that is programma-ble via software – but the way it manifests itself in real service pro-vider network environments is still an evolving process. No one doubts the ultimate benefits of SDN. By handing con-trol of the network to software, SDN not only logically centralises network control; it also allows for the creation of applications that automate network processes, sim-plify resource management, and support new services. What the industry can’t seem to agree on is a systematic methodology on how to bring those features to the market. There is plenty of work being done, most prominently by the Open Networking Forum (ONF) in the form of the OpenFlow pro-tocol standard, but the ONF is far from being the only game in town. An increasing number of network equipment vendors, in-cluding Cisco and Juniper, are

enabling direct programmability of their platforms by opening up their network interfaces to third party developers. And other standards bodies, such as the Metro Ethernet Forum (MEF), are now working on specific sets of APIs to enable SDN. “There are actually two imple-mentations going on in the in-dustry today. One is the proprie-tary router market where the hardware and software are pro-vided by one vendor,” said Mar-garet Chiosi, technical strategist at AT&T and leader of a Tech-nical Committee on cloud and SDN at the MEF. “This is analo-gous to the server market where IBM in the 70s provided the hardware and software for that market; not only the software for the operating system, but the tools, the database, as well as the applications.” “The second implementation is the ONF/OpenFlow standard, where the control and the data plane are separate and there is a standard interface defined be-tween them. The controller is open source software that can be provided by one vendor, the data plane is provided by another ven-dor, on merchant silicon, verses custom silicon by another ven-dor. The analogy to the server market, again, is the Unix envi-ronment – or Linux, which is an open-source operating system

based on Intel hardware.” It’s important to note here that neither AT&T nor the MEF are members of the ONF and are by no means endorsing either model. ONF AND OPENFLOW

As its steward, ONF describes the OpenFlow protocol as “the first standard interface specifically de-signed for SDN” that “enables networks to evolve by giving logi-cally centralised control software the power to modify the behav-iour of network devices through a well-defined ‘forwarding instruc-tion set’.” Put another way, OpenFlow asks equipment vendors to sup-port a defined set of application programming interfaces (APIs) on their silicon, thus allowing third party software developers to write applications, such as net-work controllers, that run fea-tures on that silicon. In simpler terms, OpenFlow allows software sitting in centralised servers to tell switches in the network what to do. When it first appeared in ven-dor presentations a little over a year ago, OpenFlow promised a whole new paradigm for network manageability. With heavy-hitting backers that include many of the major names in the telecoms and inter-net space, OpenFlow quickly be-

Defining software

defined networking

Software defined networking promises to revolutionise how networks are built and managed

by decoupling the control layer of networks from the data transport layer. By taking all the

intelligence of a network and putting it under software control, SDN introduces a new net-

working paradigm – one that offers greater control of network resources and enhanced flexi-

bility in management, provisioning and service delivery. Tony Chan reports

Page 30: CommsDay magazine Nov 2012

came the de facto – some say the most hyped – standard for SDN development in the industry. Today, the ONF has more than 70 member companies, in-cluding all the major telecoms equipment vendors, the majority of global carriers, some of the big-gest internet firms – Google, Fa-cebook, Microsoft, and Yahoo – and a large number of leading IT solutions firms. But while OpenFlow is defi-nitely the 100-pound gorilla in the SDN room, vendors are al-ready highlighting its limitations. For starters, there’s a lot more go-ing on inside service provider net-works than just traffic. They have subscribers, they need to bill for services, they interconnect with multiple other networks. Of course OpenFlow, currently in re-lease 1.3, will continue to evolve, but vendors are already branch-ing out with their own strategies. GOOGLE’S OPENFLOW

TRIUMPH

In an ideal network environment, or at least as ideal a network envi-ronment that Google could cre-ate for a backbone connecting 12 global data centres, OpenFlow is certainly proving its worth. By combining centralised control of the network, traffic engineer-ing and traffic prioritisation, Google is tapping into many of the benefits of OpenFlow, em-bodied by the ability to dynami-cally control different types of traffic on its backbone. Those features now allow Google to run the backbone at close to 100% utilisation, com-pared to the typical network utili-sation rates of between 30% and 40%, Google principal engineer Amin Vahdat told Network-World. The key to Google’s achieve-ment is the ability to dynamically switch different types of traffic in the event of a network failure. W While Google doesn’t have any extra capacity on its network to support the traffic on an im-pacted link – since all the links would be running at close to

maximum utilisation – the ability of OpenFlow to move and priori-tise traffic on the fly means that important traffic that is rerouted from a downed link replaces only low priority traffic on the restora-tion link. “In other words, we can pro-tect the high-priority traffic in the case of failures with elastic traffic that doesn't have any strict dead-line for delivery,” Vahdat said. “We can also route around failed links using non-shortest path forwarding, again with the global view of network topology and dynamically changing com-munication characteristics.” Google’s feat is pretty larger-than-life, if not jaw-dropping out-of-this-world, but can it be replicat-ed in a service provider environ-ment? Like all of Google’s technical feats, the solution had plenty of Google in its creation. For start-ers, Google built its own network-ing gear for the project – albeit because it started it two years ago when no OpenFlow-enabled

equipment was commercially available. It also architected its own software controllers for the network, again because it was ahead of its time. As such, Google was building a completely new network, so it didn’t have to worry about legacy equipment, existing customers and traffic – or, perhaps more im-portantly, cost of migration. Few carriers today can afford to spend two years building a network, and few can built one that is so isolat-ed from other services and net-work elements. Then again, if carriers really wanted to build a network like Google’s, they probably could to-day. A number of vendors – Bro-

cade, Huawei, Juniper, Cisco to name but a few – have commer-cialised, or have demonstrated, OpenFlow-enabled gear in their portfolio. And there are a num-ber of OpenFlow controllers, such as NEC’s Trema, and Big-Switch’s Floodlight, now availa-ble on the market. If carriers put in the time and money, service providers might be able to reap the benefits of Google’s example on part of its infrastructure, but is that enough? NICHE APPLICATIONS

Even staunch backers of Open-Flow such as Verizon, a board member of ONF and a keen sup-porters of OpenFlow, are seeing limitations with the technology in its current form. At a recent conference in the US, Stuart El-by, chief technologies at Verizon Digital Media Services, highlight-ed several gaps between what OpenFlow offers today and where it needs to be to be useful in carrier networks. These include the fact that OpenFlow today focuses on Layer 2/Layer 3, which fails to meet carriers’ requirement for multi-layer network capabilities. Open-Flow needs “to include other transport technologies, including optical,” Elby said. At the same time, he argued that OpenFlow only solves part of the lower-layer networking problem, and doesn’t provide “protocol specifications for major aspects of a SDN ecosystem.” In his slides, Elby showed OpenFlow’s ability to control the data plane, but also highlighted the fact that carriers need much more to fully support services. In one use case, where Verizon is us-ing OpenFlow to optimise video streams to its mobile users, the carrier still have to send traffic back and forth to other network elements, such as a transcoding/transrating box, which optimises the bit rate of streams to mobile devices based on the condition of the radio access network. Verizon also deployed a network cache as

OpenFlow today focuses on

Layer 2/Layer 3, which

fails to meet carriers’ re-

quirement for multilayer

network capabilities

Page 31: CommsDay magazine Nov 2012

part of the delivery model, as well as a real time traffic modelling unit to feed network data back in-to the OpenFlow controller. Another deployment model feature the use of an OpenFlow controller for real time service as-surance. In this case, OpenFlow’s functionality is limited to control-ling the traffic flow, but it doesn’t solve the complex issue of data collection and orchestration, or offer control of the analytic en-gine required to make sense of the data. While Elby notes “OpenFlow is being applied to niche applica-tions that can immediately bene-fit from its improved economics,” it is also clear from his deploy-ment scenarios that it is not a cure-all to the complexity of ser-vice provider networks and ser-vice delivery environments. SDN IN

CARRIER NETWORKS

One industry body that recognis-es the potential of SDN – though not necessarily in the form of OpenFlow – in operator net-works is the MEF, which oversees the standardisation work behind Carrier Ethernet, essentially a backbone and operating wide ar-

ea network technology. According to the MEF, which has not endorsed OpenFlow but acknowledges the initiative being led by ONF, SDN is applicable to carrier WANs in three distinct use cases. One is resource bursting, where capacity can be turned up instantly to support changing de-mand from applications, particu-larly for supporting cloud compu-ting. Another is network slicing, where a carrier can create a net-work inside a shared infrastruc-ture – much like virtual private networking – but with much greater control in terms of specif-ic paths, equipment location and even protocols. The third is relat-ed to the second: traffic engineer-ing which, as Google demonstrat-ed, offers the ability to run net-works at close to full utilisation. A lot of what the MEF de-scribes sounds similar to Open-Flow, but the MEF is cautious enough not to directly associate itself with ONF’s effort. “Getting back to the relation-ship of MEF to SDN, going back to the original definition of open, programmable and application aware, the MEF Technical Com-mittee is focused on the APIs

needed to dynamically configure, monitor, and managed Ethernet services more easily,” MEF’s Chi-osi said.

BEYOND SDN

The reality is that few vendors in the service provider and carrier network space see OpenFlow and by extension SDN as an end in itself. While some of the biggest names, including Cisco and Juni-per, have adopted support for OpenFlow as well as other SDN technologies, they see SDN as on-ly a small sliver of broader strate-gies to bring network programma-bility to a much larger part of a carrier network. In addition to OpenFlow and SDN, Cisco’s solution now takes the form of its Open Network Environment, or Cisco ONE, ini-tiative, which encompasses the entire solution stack from transport to management and or-chestration. As part of Cisco ONE, the company has released One Plat-form Kit (onePK), a software de-velopment kit delivering a set of APIs to all of Cisco’s operating systems and hardware platforms. So instead of just abstracting the switching layer with SDN,

Alcatel-Lucent’s top down approach to network programmability While the industry warms up to software defined networking and its ability to bring programmability to networks, Alcatel-Lucent is making a move of its own, but from a completely different direction. The company has so far steered well clear of SDN and OpenFlow. Instead, Alcatel-Lucent is attempting to add pro-grammability to service provider networks from within the networks themselves. Through its Open API Platform (OAP) initiative, described as “an end-to-end API Monetisation and Optimisation software solution” for service providers, the company is actually focusing on existing APIs already found in networks and helping service providers take advantage of them. What Alcatel-Lucent is talking about is not a set of network interfaces or schemes like SDN, but a set of services that help service providers to identify, manage, and deploy the APIs already inside their network. In this way, OAP assumes from the start that networks are programmable – its goal is to help service providers define what they should do with it. “What Alcatel-Lucent is doing is saying, here’s an ability that you have in your network, what is interesting around that, and how do we think about making that programmable,” said Laura Merling, who heads up Alcatel-Lucent’s API Strategies and Solutions. In this sense, network programmability is not about giving software access to the underlying equipment, but ser-vices access to the network, the classic example being the ability for applications to self-provision resources from the network. “You want to give an enterprise the ability to say, ‘what’s the status of the network, and is it available for me to send this big data now?’ and then to be able to invoke burstable bandwidth to support that transport,” said Merling. In other words, Alcatel-Lucent’s approach centres around exposing a service provider’s network capability to applica-tions. So while OpenFlow and other SDNs are focus on giving network builders programmability of the underlying hardware, OAP is working on exposing that programmability to high-level applications.

Page 32: CommsDay magazine Nov 2012

Cisco ONE aims to also abstract higher service layers from the net-work into programmable interfac-es, albeit Cisco controlled inter-faces. “My perspective is that service abstractions are a vital next step in the evolution of network pro-grammability,” said David Ward, VP, service provider chief archi-tect and CTO at Cisco. “Abstractions will allow for the definition of layered APIs and NPIs (Network Programming Interfaces). Enabling multi-layered APIs across all of the un-derlying network elements will be a critical first step to ensure inte-gration with operator develop-ment environments.” A similar approach has been adopted by Juniper, which has had a software development kit for its JUNOS network operating system for some time. Late last year, Juniper added the source code to its implemen-tation of OpenFlow to the SDK, along with support for other SDN platforms, such as BGP-TE (border gateway protocol-traffic engineering), PCE (path compu-tational element), and ALTO (application layer traffic optimisa-tion). It’s apparent from their roadmaps that industry stake-holders see OpenFlow, and SDN, as key components for networks going forward, but it is also clear

that it will be just another feature among a host of other program-mable capabilities in service pro-vider networks. OPENFLOW NOW

That doesn’t mean service provid-ers should wait, says Charles ‘Chuck’ Jones, vice president of Worldwide Systems Engineers at Brocade. “The biggest risk is for service providers and carriers not to adopt an OF and SDN strategy. If they don’t do that, they are going to be left behind from a competi-tive perspective,” Jones said. “In that planned develop-ment, I think they will have eval-uate certain feedback from their vendors, and the industry, the di-rection of OpenFlow and adop-tion timing of OpenFlow and so forth.” He does recognise however that the landscape will continue to change, especially over the next year as OpenFlow evolves. On the other hand, he also firmly believes that adoption is inevitable. “There’s a lot to be done in the standardisation, in the de-ployment, I think it will take more time than it should because any time you roll out and deploy new and innovative ideas, there’s some barriers to overcome with comfort with the technology, the reliability,” he said.

“I think what you’ll see in the next weeks and months is the proof of concepts, small produc-tion networks that are being de-ployed now, and the expansion of the capabilities. I would pre-dict that at the end of 2013, there’ll be wider adoption and ac-ceptance of the capabilities, and customers will start to look for places to deploy it.” One area that might kickstart the adoption is what Brocade dubs the hybrid mode model. “Brocade has announced, and I think no one else has announced this, a hybrid model. Right now, the OpenFlow protocol is written with the idea that network devic-es would be 100% OpenFlow en-abled,” said Jones. “Brocade, with a little bit of pragmatism, has said that is probably not always going to be the case.” The company is now propos-ing a solution that carves off bandwidth for OpenFlow applica-tions and OpenFlow functionali-ty, while reserving part of the net-work’s resources for running tra-ditional environments. “Effectively what it is creating is a combination of what we called hybrid mode. It creates comfort for early adopters that the experimentation, and the im-plementation, won’t compromise their existing customer base and so forth,” said Jones.

Why Cisco is not afraid of OpenFlow

It is easy to understand why vendors such as Cisco might have reservations about OpenFlow and by extension software

defined networking. After all, OpenFlow offers to take a lot of the value from existing vendor platforms by taking the

intelligence out of hardware and putting it inside servers running applications.

As Google’s Vahdat puts it: “What OpenFlow and software-defined networking really enables us to do is separate

the evolution path for hardware and software. In other words, you can get the hardware that meets your needs and

separate that from the software that meets your needs for a particular deployment. Historically, those two things have

been wedded together.”

That might be the case for Google, but the reality for telecoms operators extends far beyond the ability to move

traffic around more efficiently at the transport layers of the network.

“SDN, network virtualization and overlay networks (choose your favourite descriptor) are not going to commoditize

the underlying networking infrastructure. These architectures actually place more demands on the core infrastructure

to enable network virtualization securely, with high performance, at scale,” wrote Padmasree Warrior, chief technology

officer at Cisco, in a blog post. “Why? Because customers expect their core infrastructure to be seamlessly integrated

with servers and fabric interconnects. They want a common management framework across all switches (physical and

virtual)… SDN no more minimizes the underlying infrastructure than a new steering wheel undermines the im-

portance of a car engine.”

Page 33: CommsDay magazine Nov 2012

A s Huawei continues its

rapid program of global

expansion, the vendor is re-

making its image in a bid to

move on from the suspicion

and controversy that has dog-

ged some of its international

operations. In recent weeks,

the firm has even been peti-

tioning governments in both

the USA and Australia to

end what it says is unfair dis-

crimination based on na-

tional security concerns.

But Huawei’s campaign

to change its image also en-

compasses a major internal

overhaul – restructuring its

take on corporate govern-

ance and internal audit un-

der the leadership of Phil

Tarling, the chairman of the

global Institute and Internal

Auditors.

CommsDay editor Petroc

Wilton caught up with Tarling

at a recent Sydney visit to dig

into his role in Huawei’s new

transformation drive.

CommsDay: Can you outline,

in general terms, what you’re

doing at Huawei?

Phil Tarling: My official ti-

tle is VP of the Centre of

Excellence for Internal Au-

dit. My role is to develop

the internal audit function

within Huawei globally to

bring it to what they want -

to be leading edge. They

want Huawei to be looked

at by everybody else and say

'this is what we need to do,

this is the model that we

need to follow’. That’s pret-

ty exciting, both for Huawei

and for me, because it does

Internal affairs How Huawei’s Phil Tarling is driving image change from the inside

Page 34: CommsDay magazine Nov 2012

push expectations and be-

comes quite a challenge when

at the same time the company

is converting from being a

Chinese company with inter-

national offices to a global

company with, potentially, a

Chinese office.

The Centre of Excellence is

based in the UK; it was delib-

erately based there because of

the provenance that the UK

has in good corporate govern-

ance, having led the world

from the very beginning with

the Cadbury reports and those

sorts of things in corporate

governance… there’s two sides.

There’s the internal audit

side, which is really making

certain that we’ve got the prop-

er systems in place, the right

controls that the business

needs to achieve what it needs

to achieve, and then you’ve got

the investigators.

One of my other roles, and

probably one of the reasons

why Huawei searched me out,

is that I’m the [chairman] of

the global institute of internal

auditors at the moment… so

I’m sort of involved at the pin-

nacle of the profession, as it

were. So I have some pretty

good contacts around the

world, and I’m hoping to use

them! And that’s what we’re

hoping to do going forward…

rather than re-invent every-

thing, to bring everything in

line with best practices.

CD: So it’s not just a limited

financial role; it covers broad-

er business processes and cor-

porate structure?

PT: It’s the whole thing: busi-

ness process, corporate struc-

ture. At the moment, we’re do-

ing the tough audits, the ones

that haven’t been done. For

example, we’ve just recently

done an audit of foreign ex-

change; nobody had ever

looked at Huawei's foreign ex-

change management. For a

global firm, that’s very im-

portant! Whilst the manage-

ment team had been aware of

it, and the foreign exchange

guys had been working on it,

there’s never been this in-

depth audit of ‘exactly what do

we do, are the business pro-

cesses correct, or have they just

sort of come up over time’

The guys that I’ve got have

vast experience of internal au-

dit. One of them is ex-

government communications

HQ in the UK, so he’s got the

telecoms background as well as

the audit background. The

other guy is ex-risk manage-

ment in Cisco, so again he’s

got a telecoms background,

but he’s also got this risk man-

agement audit side.

We're building up people

from across the globe. At the

moment, we have about 170

people in internal audit and

investigation around the

world; we do have authority to

go up to 300. We’ll work our

way up to that, rather than try

and do it in one big splash, be-

cause we want to make sure we

get everything right first before

we start getting lots of num-

bers. At the moment, the ma-

jority of them are Chinese na-

tionals; we’ve got to build it up

through time so that we get a

better spread of who we need.

To deal with, say, audit in Bra-

zil… you need a bit of

knowledge of the local culture.

CD: How much of a challenge

“The Anglo-Saxon way doesn’t

work – it might work with my

Anglo-Saxon colleagues but it

certainly doesn’t work with the

Chinese.”

Page 35: CommsDay magazine Nov 2012

have the cultural barriers been

so far?

PT: My Chinese director Zuo

Chuan is basically my conduit

into how to get things done. It

would be silly for me to say

‘I’ve been there nine months

and I actually understand Chi-

nese culture’; that’s nonsense,

I don’t. I’m getting to under-

stand some bits of it, but with

Zuo Chuan, he makes sure

that I’m sort of on there… so

I’ll say to him ‘look, we need

to do this’, and he’ll say ‘right,

the best way to do that is this

way’. Because the Anglo-Saxon

way doesn’t work – it might

work with my Anglo-Saxon

colleagues but it certainly

doesn’t work with the Chi-

nese. So you have to be keen

to that sort of difference.

[But] we’re able to go any-

where we want in the compa-

ny; I decide what audits the

Centre of Excellence is going

to do, nobody else tells me.

And whilst at the moment, the

main audit team are doing the

general program, the Centre is

looking at those areas that

aren’t usually audited, or have-

n’t been audited – all those

sorts of areas. And I think the

fact that we’re allowed to do

that speaks a lot for the open-

ness that we’re pushing.

CD: How far will your role,

and that of your team, go to-

wards improving Huawei’s

profile globally? In particular,

especially in the United States,

there’s been quite a lot of con-

troversy around Huawei’s links

[to the Chinese state]; even in

Australia, we had an issue

where it transpired Huawei

had been excluded from NBN

tenders.

PT: The Global Institute of

Internal Auditors is actually

based in Orlando in the US,

so I’m going to be very much

the face of internal audit in

the States as well – and every-

body will know that I’m a VP

at Huawei! So it’s going to be

interesting.

I have said to my colleagues

in the Institute about this, and

they’re relaxed with the fact

that I’m employed by this com-

pany which appears to be hav-

ing a few problems with the

US government!

The interesting thing to me

is that they seem to be forget-

ting all the things that we’ve

done to try and provide a little

bit of comfort to them.

For example, we’ve set up a

cyber-security centre in the

UK; we’ve got John Suffolk,

who’s an ex-government com-

puting guy in the UK, working

on cyber-security issues for us.

That centre is totally inde-

pendent; we just fund it. We

let them get on; they have full

access to all our products.

Now, if there are any back-

doors or anything in anything

that we’re issuing, they’ll find

it – and they have the inde-

pendence to be able to find it

and then blow the whistle.

We’ve got so many oppo-

nents out there – competitors,

shall we call them – that if we

had back doors, they’d find

them, and they’d be shouting

from the rooftops: ‘hey, look,

we found the Huawei back

door!’ In Europe, for example,

Alcatel, Ericsson, Nokia;

they’re all sort of saying ‘hey,

this is stupid, we need compe-

tition; the only way we’re go-

ing to grow is the competitive

edge’. And if you start pulling

that competition out, the only

losers, actually, will be the tele-

coms industry… because some

of the patents that we hold are

necessary for the US compa-

nies to go forward. And if they

start restricting us, then they

may lose out themselves on

taking things forward.

I think by looking at the

transparency that we're offer-

ing through internal audit,

through having an audit com-

mittee, all those sorts of things

for good governance – I think,

in the end, we’ll be able to per-

suade people that it’s not all

bad… it’s a company doing

business, and wanting to do

business.

[And] I think in the end,

the force of change will actual-

ly make it happen.

“In Europe, for example,

Alcatel, Ericsson, Nokia;

they’re all saying ‘hey, this is

stupid, we need competition;

the only way we’re going to

grow is the competitive edge’.

Page 36: CommsDay magazine Nov 2012

T elevision white space is

the unoccupied band-

width that exists between TV

channels in the UHF spec-

trum. The technology has

great propagation characteris-

tics in terms of distance and

its ability to penetrate build-

ings. So why isn’t it being

more widely considered as a vi-

able alternative to dedicated

spectrum?

Ericsson Australia head of

strategic marketing Kursten

Leins says while mobile net-

works could be theoretically

adapted to utilise TV white

space, there remained a lim-

ited amount of usable white

space spectrum “due to the

need for guard-bands to pro-

tect against service interfer-

ence.” He also points out the

inverse relationship between

population density and the

volume of spectrum available.

“In areas of low population

(i.e. rural areas), there may be

larger amounts of TV

whitespace available; however

due to the low population, de-

mand for spectrum is corre-

spondingly low also. By con-

trast, cities with high popula-

tion densities also have many

primary and secondary TV

broadcasting sites, creating a

much more heavily utilised TV

spectrum band and therefore

far less spectrum is potentially

available for serving high-

capacity, high-density urban ar-

eas,” he explains.

Indeed, TV white space has

been strongly mooted as some-

thing of a rural broadband so-

lution. Independent wireless

technologist Simon Saunders,

of RealWireless, earmarks ru-

ral broadband and machine-to-

machine applications as per-

haps the best fit for TV white

space technology.

“With M2M, machines are

potentially in very different

places to people, so that’s help-

ful – the transducers, the grids

you might want to monitor,

the hospitals you might want

to connect up to patients in

rural areas – that has a very

different profile to typical mo-

bile traffic and population

movement generally… and

might well make use of white

space,” he says.

“It doesn’t actually need

that much bandwidth com-

pared to some of the other ap-

plications; most machines just

need a reliable long range con-

nection but not a lot of band-

width. So that can be quite op-

portunistic – and that’s often

not time-critical, if there’s a bit

of interference for a while, it

can hold onto that traffic and

Cashing in on white space Mobile network operators across the globe are all coming to terms with the reality that spec-

trum, by its very nature, is a finite resource. And with the data explosion forcing service pro-

viders to think outside the box, TV white space technology is entering the conversation as a

potential complement to existing spectrum assets. David Edwards reports

Rural broadband and

machine-to-machine applica-

tions are the best fit for TV

white space technology.

Page 37: CommsDay magazine Nov 2012

transmit it later on. So it does

seem that the M2M and the

rural broadband applications

are a better fit than some of

the sorts of offload and mobile

and LTE alternatives that have

been vaunted for this.”

Other players have suggest-

ed using TV white space for

wireless broadband back-

haul. In Australia, the Com-

monwealth Scientific and In-

dustrial Research Organisa-

tion’s Ngara Access technology

– originally designed as wire-

less access using TV white

space to deliver broadband ser-

vices over existing broadcast-

ing infrastructure – can now

also be used for backhaul. The

CSIRO’s Jay Guo says that

both wireless and access “have

their merits in different sce-

narios.”

Alcatel-Lucent’s department

head of autonomous networks

and system research Holger

Claussen also sees a real op-

portunity for backhaul via

white space technology in Aus-

tralia over the next five years.

“To take advantage of all the

equipment that’s out there al-

ready, using it for backhaul

makes a lot of sense,” he said

at a recent IEEE conference.

According to Claussen, TV

whitespace is robust enough

for something as important as

a backhaul, especially with a

large number deployment of

small cells in a network.

ANTENNA TECH

“I think with appropriate an-

tenna technology… if you

formed the beam so that you

really have a point-to-point

link between the small cell and

the point where you have the

fibre backhaul, this way you

can reject a lot of the interfer-

ence and the spectrum can be

reused by others as well, so

that’s could be a possibility,”

he says

“It doesn’t solve the prob-

lem if the spectrum that is

available changes dynamically.

But I think the kind of ap-

proach is using some database

– which is not very exciting I

think – but maybe more dy-

namic approaches of sensing

when spectrum is used locally

and then switching over can

be used later on.”

There’s no escaping the fact

that TV white space is unli-

censed spectrum – like Wi-Fi

is – and that’s one of the main

reasons mobile network opera-

tors are cagey about using it.

Saunders explains that as soon

as multiple applications pop

up to use the spectrum, they

have to contend with each oth-

er for that available band-

width.

“So the applications…

[including M2M applications],

will follow very different proto-

cols and standards over the air

– in fact most of them are en-

tirely proprietary. So the way

they will manage with respect

to each other is a completely

unknown quantity at this

point,” he says.

“There are some moves to

establish conventions at least,

but [if] one device is using

some variant of LTE, another

device is using the wireless

protocol that people have pro-

posed for M2M, and some-

body else is adopting a kind of

variant of WiMAX that’s [to]

be used for small cell backhaul

– [those] protocols don’t know

anything about each other,

can’t detect each other [and]

can’t be intelligent about coor-

dinating among each other, so

you run into some serious in-

terference issues.”

One thing that may go a

long way to address these con-

cerns is across-the-board stand-

ardisation of frequencies. A

new study from PolicyTracker,

‘Developing a Global Ecosys-

tem for TV White Spaces’,

concludes that over the next

two years, a number of major

tech standardisation efforts

will be completed, opening up

the gates for a substantial vol-

ume of TV white space devices

to flood onto the market.

However, TV white space

technology remains, for the

most part, unharmonised.

Saunders says that the tech-

nology faces a tough challenge

in terms of creating a mobile

device that can tune across the

whole frequency band. “It’s a

very wide range, 470-862MHz.

If you wanted a phone that

could work anywhere in the

world and make the most of

any white space band, it’d

have to be in that [spectrum

bracket]… and that’s a huge

challenge,” he says.

When it comes to regula-

tion, the US and UK – via the

FCC and Ofcom, respectively

– have led the way in moving

towards utilising TV

whitespace for wireless broad-

band, with other countries

now beginning to follow suit.

But author of the aforemen-

tioned PolicyTracker study,

Catherine Viola, maintains

that regulation – not technolo-

gy – remains the main barrier

Regulation – not

technology – remains the

main barrier to progressing

with white spaces

Page 38: CommsDay magazine Nov 2012

to progressing with white spac-

es, with respondents citing a

slow pace of introducing white

space rules, uncertainties stem-

ming from the World Radio-

communication Conference

2012 decision on a second dig-

ital dividend in International

Telecommunications Region

1, unduly conservative protec-

tion requirements for incum-

bent services and a lack of reg-

ulatory harmonisation as fac-

tors that still need to be ad-

dressed.

Saunders agrees that this

possible second digital divi-

dend is looming as a potential

hurdle to white space ac-

ceptance, adding that opera-

tors view white space as either

an “add-on complement to do-

ing things in other spectrum…

or as a negative – something

that is not helpful from their

point of view and creates com-

petition they’re not keen on.”

“And it’s not reliable

enough from their point of

view to put their brand to it

and make it off to customers.”

“ I don’t see it being at all

positive for existing mobile

network operators… [and]

while some of them will inves-

tigate the potential, on the

whole they see it as not helpful

and a potential impediment to

them getting a second digital

dividend in a timely fashion,

and they’re in no doubt they

need that and as soon as it can

possibly be made,” he ex-

plains.

2ND DIGITAL

DIVIDEND

“For example, the mobile in-

dustry as a whole – notably

through the GSMA – has a

very strong lobby now for a se-

cond digital dividend, and this

white space uncertainty is one

of the hottest topics in those

groups around what they need

to do to ensure that doesn’t

derail the momentum behind

this second digital dividend.”

But Viola says that despite

the aforementioned regulatory

barriers, consensus is building

around using geolocation data-

bases to manage white space

devices, which in turn is acting

as a catalyst for white space

rule making. “As regulators

start to align behind geoloca-

tion, PolicyTracker expects the

pace of regulation to accelerate

and a harmonised, multi-

regional regulatory approach

to TV white spaces to emerge.

That, in turn, will provide the

clarity and certainty that tech-

nology developers need to

complete the various white

space standards without delays

and bring commercial solu-

tions to market,” she says.

Regulation aside, Heavy

Reading analyst Tim Kridel

adds that operators’ mindsets

will have to change before the

technology becomes a com-

mercial reality. Quoting a re-

cent Heavy Reading report on

TV whitespace, Kridel says

that “positive experiences with

Wi-Fi offload could make

those sceptics receptive to us-

ing TV white space for aggre-

gation, offload or both.”

“Sceptics also would want to

see TV white space technolo-

gies in extensive commercial

service without aggregation so

they can scrutinise and vali-

date vendor claims about their

products' ability to share spec-

trum and deliver a certain lev-

el of QoS.”

But while TV white space

does present opportunities to

network operators, Erics-

son’s Leins says that the funda-

mental business consideration

for mobile broadband service

providers remains “their abil-

ity to provide a consistent and

predictable service to end us-

ers.”

“Today, this is achieved

through the use of dedicated

spectrum allocation for indi-

vidual operator services,” he

says. “It is important to re-

member that network perfor-

mance is a key differentiator

between service providers, and

while use of white space may,

in the future, potentially pro-

vide additional secondary ac-

cess capacity, it is not consid-

ered as an equivalent alterna-

tive to dedicated spectrum.”

“It is important to remem-

ber that network perfor-

mance is a key differentiator

between service providers”

Page 39: CommsDay magazine Nov 2012

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