collaborative tourism infrastructure for geotourism and regional tourism: digital disruption meets...

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Konect the office to the field like never before. Collaborative Tourism Infrastructure for Geotourism and Regional Tourism Ken Moule – Global GBM Digital Disruption meets Tourism

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Page 1: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Konect the office to the field like never before. Collaborative Tourism Infrastructure for

Geotourism and Regional Tourism

Ken Moule – Global GBM

Digital Disruption meets Tourism

Page 2: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Konect the office to the field like never before.

Imagine we could walk through our landscape accompanied by specialists familiar with every aspect of the environment

• The Dream

Informed visitors will extend their visits and build economic prosperity for our regions

Page 3: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Cultural Heritage

Food and Wine

Geotourism

Transport

Ecotourism

Multiple Themes of Interest

Renewables

• Rich and relevant visitor experience • multiple themes of interest• seamless national coverage

One App serving content across the nation

• Concept

Page 4: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Project Heritage

Project Successes• Authoritative content• Community engagement• The right delivery• Standardized presentation

Geological Society of Australia – Successful App “Brisbane History in Stone and Brick”

Project review identified needs for…• More Themes for a wider audience• Cohesive Narrative to hold attention• Continuous Publishing

Moving Froward• Widen co-operation with more groups

contributing content• Experiences in the landscape - embrace

international Geopark values but not restricted to park boundaries

Page 5: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Accessing Tourism Information

Tourism Industry SitesFocus on services not experiences

Problem 1 – Information is hard to collateProblem 2 – Promotion focusses on services and not experiencesProblem 3 – Digital Information is not available on location

Activity Groups segmented by interests and regions

Bicyclists, bushwalkers…

Government Information SitesHard to collate across sitesNo navigable maps

Printed MaterialsYesterday’s mediaDates quicklyExpensive to distribute

Page 6: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Accessing Tourism Information

Bespoke AppsProblem 1 – Hard to know what apps are availableProblem 2 – Content fragmented by region and interest Problem 3 – Expensive to build and maintainProblem 4 – Too difficult for small projects

The Next Step - Konect Tourism• One App across all regions and information themes• Shared ITC Framework to minimise project costs• Map Linked rich content and map index to other Apps and

publications• Embrace Geological Society of Australia, like Societies and

Community Groups

Page 7: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Consolidated Network

I am here, tell me everything you know

Geology Professional Societies

Points of InterestCouncil - CommercialActivitiesRock Climbers, Bushwalkers

Natural VegetationBotany Group

FaunaBirdwatchers, Naturalists

Cultural HeritageTraditional Owners

Sustainability and EnergySpecial Interest Group B

As we walk through the world – what do we see and what do we miss?

• Richness of Information

Engage with communities to build the well informed Digital Tour Guide

Page 8: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Western Walkers Group

Eastern District Council

Consolidated Network

• Seamless Geographical Coverage

Content Aggregation across Regions and Custodians

Everything on one mapEverything in one App

Page 9: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Consolidated Network

• Cohesive Narrative

The Great Australian Continent

• Our earth evolved over billions of years• Geology and environment interplay to build landscapes• Flora builds on the landscape• Fauna reacts to the flora• Human settlement is responds to flora, fauna and landscape

A framework for building stories that connect sites within each trail

Overarching narrative with sub-stories for each trail and each site, building on the common theme

Page 10: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Community Engagement

Community Groups

Regional Tourism Authorities

Commercial Operators

Publishing Framework with Custodianship

Multiple partners each own and dynamically update their content

Page 11: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Realising the Dream

The existing Konect product has been enhanced to deliver a shared ICT framework for visitor information

Entry forms on data custodian desktops

Map linked text, images, voice and video auto-formatted for mobile

Cloud database

Page 12: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Geology

Bicycles

• Collaborative Information System The World We Walk In

• Authoritative content• Seamless national coverage • Rich content

1. Choose region 2. Interests

3. Download self guided tour

Community Groups

Regional Tourism Authorities

Visitors

Page 13: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• A different Approach

Connect with today’s audience

Empower communities

Celebrate our Uniqueness

On location access without internet

Digital disruption meets Tourism

Navigable Maps

Promote the experience

Page 14: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Project Outcomes

Drive economic Growth for the Regions by showcasing their wild open spaces

Geotourism, Agritourism, Ecotourism, Cultural Heritage, Experience Travel

Leveraging and Strengthen communities

Improve international competitiveness

Achieve value for tourism investment

Depth of experience Connect with the digital age

Page 15: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• SEGRA Challenge

EngagementEngaging with Tourism Authorities and Community Groups (SEGRA Challenge Item 1)

Address through early engagement with 4 Local Government groups or a Region plus the Geological Society of Australia and similar groups

ContentChoosing themes and standardising presentation for each theme (SEGRA Challenge Item 2)

Engage with relevant community groups

How might we develop a national tourism database of self-guided experiences across our regions?

Page 16: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

• Invitation to partner

Pilot Konect on your project

Our dream is to have professional societies, community groups, tourism authorities and commercial operators all contribute to the national database of experiences

We expect to build a network of nature trails, educational walks and diverse experiences across the countryEmbrace the digital age and

get ahead of the pack

Page 17: Collaborative Tourism Infrastructure for Geotourism and Regional Tourism: Digital Disruption meets Tourism - Ken Moule, CEO of  Global GBM

Ken MouleChief Executive OfficerGlobal GBM

143 Charlotte Street Brisbane Australia+61 7 3210 0741 and mobile + 61 402 [email protected]

DIGITAL TOURISM EXPERIENCE

Contact me to get on board