collaboration and the future of work - are we stuck in the...

Collaboration and the future of work - are we stuck in the noughties?

BRKCOL-1015

Jan-Willem Ruys, CCIE #1207 – Technical Solutions Architect

[email protected]

It's easy to predict that in 10 years everything in our industry will be faster, smaller and cheaper, but how will our relation to the office change? How will we work? ...and where?

In this introductory session we will first look back at why we work the way we do and then combine our technology vision with a bit of crystal ball staring to discuss what effect advancing collaboration and networking technologies will have on work and the office of tomorrow.

Please note - this session is not a Cisco product session, roadmap or commitment to any of the technologies discussed.

Abstract

Work and the Office

Production work

"Barista - Ystad -2013" by Jonn Leffmann. Licensed under CC via Wikimedia Commons

Knowledge work

From an 1893 technical journal

The office

But… Why?

"Istituto agronomico per l'oltremare, int., biblioteca, schedario 05" by I, Sailko. Licensed under CC via Wikimedia Commons

Welcome to the year 2000

Just another day at the office – Actions

Coffee

Do email

Run into people

Talk to colleagues

Gossip

Access data

Create .ppt

Print

Meeting

Phonecall

Lunch

Just another day at the office – 2000

Coffee

Do email

Run into people

Talk to colleagues

Gossip

Access data

Create .ppt

Print

Meeting

Phonecall

Lunch

Just another day at the office – 2015

Coffee

Do email

Run into people

Talk to colleagues

Gossip

Access data

Create .ppt

Print

Meeting

Phonecall

Lunch

A survey of:

- More than 2,000 people across 15 countries - Gen X, Gen Y and HR white-collar employees

Topic:

The Future of Work: How the ubiquitous use of mobile devices and

communications tools used by Generations X and Y is resulting in

expectations from workers to be able to transition these

technologies into the workplace.

Goal:

How will this technology influence the future workplace

and how we work?

Introduction to Cisco’s Connected World

Technology Report (CCWTR)

@ www.cisco.com/go/ccwtr

Technology: Changing the Way We Work?

Location, Location:

The Future of Work is Not an Office

Technological Developments

Bandwidth

JW’s bandwidth through the ages

Also see Cisco’s Visual Networking Index @ http://www.cisco.com/go/vni

0.1

1

10

100

1000

10000

100000

1000000

1980 1985 1990 1995 2000 2005 2010 2015 2020 2025

300 baud modem

9600

ISDN

ADSL

Cable

1Gb

Always connected

DIFM (do it for me)

DIFM

Cisco Intercloud Partner Ecosystem

EVERY POCKET EVERY ROOM

EVERY DESK

Cisco Collaboration Cloud ServicesCisco Intercloud

CustomerPrivate Cloud

On Premises

Cisco Collaboration Cloud

Partner Collaboration Cloud

UCCCTP

Relevance of OS decreasing

“Get a Mac” ad campaign - 2006 to 2009

Security and Identity

IdP – Identity

Provider RP – Relying Party

Users

Initial

Agreement

Identity framework / Single sign-on

A

C

C

E

S

S

Office Wlan

SSL

Own device

Public

Network

Alice’s office

Bob’s cube

Canteen

Train

Location

X X =

Service

1-time token

Password

Cookie

Public

Authenticate

Intelligent access control

Location

Workplace Analytics

Occupancy and Utilization

Dwell Times

High Traffic Areas

Workplace Analytics

Looking forward

“Everything that can be invented has been invented“U.S. Patent Office, 1899

“This 'telephone'... is inherently of no value to us.”Western Union memo, 1886

“We always overestimate the change that will occur in the next two years and underestimate […] the next ten.”Bill Gates

Predicting the future is not easy

www.singularityu.orgwww.singularityu.org

Ray Kurzweil: Deception of Linear vs Exponential


Disappointment



Disappointment

Chaos/

Amazement



You are here

Disappointment

Chaos/

Amazement


2001

2005

2004

2004

2001

2001

2000

2007

2004

2010

“The future is already here - it’s

just not very evenly distributed.”

William Gibson

the most disruptive force in IT…the end user

Shadow IT

Project Workplacecisco.com/go/projectworkplace

Experience-Centric

Cloud Connected

ValueExtended

Smart+Connected Meeting Spaces for Collaboration

Jacob Morgan

Futurist and Author The Future of Work

“Cisco is the most technologically advanced company in terms of office space that has thus far appeared on the show which made it quite fun and interesting to see.”

http://www.forbes.com/sites/jacobmorgan/2015/11/04/the-future-of-work-show-episode-8-inside-cisco/

http://newsroom.cisco.com/future-of-work-november2015

http://newsroom.cisco.com/future-of-work-november2015

Work is what we do, not where we are

“2020, that’s just basically 5 years away

and I think it's not going to look anything

like what it looks like today.”Source: Rowan Trollope, Senior Vice-President and General

Manager of Cisco Collaboration Technology Group

#FutureOfIT #FutureOfWork

https://twitter.com/search?q=

https://twitter.com/search?q=

ON A MISSION:

TO BRING AMAZINGTO EVERYONE IN THE WORLD

In summary

• The future is here

• Over engineer your infrastructure (exponentialism)

• Why are we in this concrete box?

• What are your workspace requirements

• What are my users’ using?

My office extinction timeline (made in 2010)

2012: Fax machines

2014: CAPS LOCK

2015: Passwords

2017: Wired Ethernet for endusers

2018: On-site storage and processing

2019: Local IT

2020: Laptops

2021: Dialtone

2022: Email

2024: Offline

2025: Deskphone

2026: Corporate networks

2027: Phone numbers

2030: Printers

2040: Privacy

2045: Employment

2050: Office buildings

Call to Action

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• Cisco Campus

• Walk in Labs

• Technical Solution Clinics

• Meet the Engineer

• Lunch and Learn Topics

• DevNet zone related sessions

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Thank you

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