cloud nine or cloud over? a balanced view of our move to hosted services elena menéndez-alonso...
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Cloud nine or cloud over? A balanced view of our move to hosted services
Elena Menéndez-AlonsoInformation Designer, Plymouth University
7th IGeLU Conference | Zurich, 11-13 September 2012
[email protected] @eleneena
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Outline
• Background
• Context
• Implementation facts
– Resources
– Timeline
• Experience
• Lessons learnt
Plymouth, UK
Sou
rce:
Wik
iped
ia
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The University
• 9th largest UK Higher Education Institution
• 33,152 students ¹
• 1269 academic staff ²
• 1669 non-academic staff ²
• Strong regional links
• Distance learning / mature
¹ Source: Plymouth University 2009-10² Source: SCONUL Return 2010-11
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The University
• Environmental factors
– Convergence, site redevelopment
– Changes to UK HE Funding
– Organisational change
• Impact and drivers
– Stress on resources
– Business focus
– Student experience
– Digital strategy
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The Library
• 24/7 Library
• 75+ library staff*
• 500,000+ Books/e-books*
• 16800+ Unique serial titles*
• 90 Electronic resource packages*
• Growing e-content provision
• Supporting the digital strategy
*Source: SCONUL Return 2010-11
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Relationship with Ex Libris
2004
Voyager
2006
SFX
2007
MetaLib + Verde 2012
Primo
2012/13
Alma
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Reasons for moving to the cloud
• Primo integration
• Savings on licensing and hardware
• Savings on resources
• 24/7 technical support
• Meeting users expectations
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Timeline
Oct 2011:
Primo project kicks off
Nov 2011:
Voyager 8.1 released
Jan 2012:
Servers ready, software installed
Mar 2012:
Primo ‘beta’ launch
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Resources
Local team
(Plymouth)
Several EL implementationsProject Office
(Hamburg)
1st Voyager migration
Cloud Services support team (Amsterdam)
1st Voyager migration
Voyager engineers (Chicago)
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cloud nine
Cloud Over
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DOCUMENTATION
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COMMUNICATION
13
In cloud nine
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Good performance and stability
Less downtime
Fewer CRM incidents
Project management
Great communications and support
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Conclusions• Watch out for:
• Documentation
– Configuration
– Roles and responsibilities
• Communication
It works
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>> thank you <<