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Develop Personally…Develop Personally… Advance Successfully Advance SuccessfullyDevelop Personally…Develop Personally… Advance Successfully Advance Successfully

With Executive Business CoachWith Executive Business CoachRick Weaver, Lifeteacher.com, New York, NYRick Weaver, Lifeteacher.com, New York, NY

Wyndham Miami Beach Resort, Miami Beach, FLNovember 8-9, 2004

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Who is the most successful business person you

can think of…

What made them successfulWhat made them successful??

QuestionQuestion

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Imagine a world where technical skills, educational pedigrees, even professional achievements and track records no longer matterno longer matter.

Everyone is blessed with equal brains and talent. Everyone is highly skilled, well educated at the same school, and locked in a dead heat of accomplishment, posting exactly the same “lifetime batting average.”

Now…Now… imagine that you lead an organization in thisworld. How would you hire people? How would you decide whom to promote and whom to cast aside?

Nice Guys Can Finish FirstNice Guys Can Finish First

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Chances are you would start paying very close attention to how people behave – how they treat treat colleagues and clients, how they speak and listen in meetings, how well they extend the minor courtesies that either lubricate daily work life or create friction.

Welcome to the real world at the higher levels of organizational life.

We apply these behavioral criteria to almost any We apply these behavioral criteria to almost any successful person, whether it’s our CEO or our successful person, whether it’s our CEO or our plumbing contractor. But sometimes we forget to plumbing contractor. But sometimes we forget to apply them to ourselves. And in turn, we forget that apply them to ourselves. And in turn, we forget that our behavior may be holding us back.our behavior may be holding us back.

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All other things being equal, your people skills (or lack thereof) become more pronounced the higher up you go. In fact, even when all other things are not equal, your people skills often make the difference in how high you go.

Who would you rather have as a CFO? Who would you rather have as a CFO?

A moderately good accountant who is great with people outside the firm and skilled at managing very smart people…

Or a brilliant account that’s inept with outsiders and alienates all the smart people under him?

Quick Case StudyQuick Case Study

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The Choice Is SimpleThe Choice Is Simple

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How Would You Rate?How Would You Rate?

1. On a blank sheet of paper, create a quick resume

2. You cannot list any achievement you have

accomplished in your career or even the title

of your current job

3. The only thing you can put on this resume

are your interpersonal skills

4. What are you good at in dealing with people?

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This quick list of attributes while attractive in a junior employee is not the sort of thing that junior employees get lauded for. But further along in your career curve, when its time to step up into a leadership position, you’re going to need these qualities in spades.

Stripped of your technical mastery and your hall-of-fame quality lifetime batting average, what are the interpersonal skills that will make you rise above the leadership pack?

Pick onePick one, any skill that you feel you ‘re lacking and start developing it… now.

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The Bartender As A The Bartender As A CoachCoach

The International Association of Coaches has developed the 15 Frameworks for coaches to use to become successful in their career.

Successful business professionals are finding these frameworks are the place from which they are coming from in their thinking, in their perceptions, in their behaviors and in their attitudes. It’s where they come from in life. It’s how the new professional finds success. Here Are The 10 Best For You To Think About….Here Are The 10 Best For You To Think About….

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It's all solvable, or it's not…It's all solvable, or it's not…

When you have come to embrace this framework, the worry and panic has no way to grip your thoughts or actions. Comfort and confidence are byproducts of the framework that it's all-solvable, or it's not.

And when you are comfortable and confident, the value you add to your career will be greater because you'll be far more at peace with life on life’s terms. It's all solvable, or it's not.

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There's usually a better way…There's usually a better way… No matter what the strategy or approach is in any situation, there is usually a better way. That's a powerful place to come from as a coach because it stimulates your creative thinking as well as that of the colleague or client you may be working with. If one looks, and is encouraged to think beyond the traditional ways of solving a problem or accomplishing an outcome, a new, better, easier, faster, less expensive and less risky way is usually available.

And, from the client's perspective, instant value has been added when it is discovered.

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Success is a byproduct…Success is a byproduct… Going after success directly can definitely work but that's like pushing string. It's usually a lot easier to live the life you want and develop/follow your passion and let success find you.

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Emotions are our teachers…Emotions are our teachers… Even emotional reactions can be our teachers, if you wish to learn from them. Emotions are barometers, our teachers, our mirrors of what is left to learn.

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Delay is increasingly expensive…Delay is increasingly expensive… The windows of opportunities open more often, yet shut more quickly than ever before. And since our clients have come to expect immediate and quality service, delivery and problem resolution, a highly responsive competitor can make its mark in mere months, not years.

Combine that dynamic with the level of flow and just-in-time synchronicity that humans are coming to rely on to be their best, and the notion of delay is fading quickly as a viable option in life and business.

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Inklings are higher intelligence…Inklings are higher intelligence… The definition of inkling is a subtle sense of something, even with no evidence to back it up. An inkling is even quieter than intuition and even more powerful. Inklings are at the gateway of truth and as we sensitize ourselves to feel at this level, we get access to inklings and have the courage to act on them, vs. waiting for them to become intuition or fact.

As clients and colleagues that we may be working with in any given work situation come to trust their inklings, they make better choices sooner. A clear value add to your success.

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Work is for joy…Work is for joy… What good is owning a business if it doesn't bring you pleasure? What good is having a job that doesn't bring you joy? The point here is that when you come from this place, you'll be encouraging yourself and those around you to have a much more enjoyable relationship with their business or work, even if it means that substantial changes need to be made in order for this to occur.

So, rather than be consumed by a business or job, have it actually be a source of joy. Novel concept for many. Instant value add to your success.

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Problems are immediate opportunities…Problems are immediate opportunities… Got a problem? There is likely an immediate opportunity for you in that problem. Either a chance to grow/evolve, or a chance to learn something, resolve something, use as a springboard, and even as a profit center/business.

Successful business people start from…Successful business people start from…

““Things Don’t Happen Things Don’t Happen TOTO Me… Me…They Happen They Happen FORFOR Me” Me”

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People are doing their very, very People are doing their very, very best, even when they clearly are best, even when they clearly are not… not…

When you look at life this way, compassion, empathy and respect are the norm.

When you can start from a place of understanding, instead of from a place of judgment; your colleagues, your employees, your clients and in the grander scheme of things - everyone - will perceive you as a success.

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Awareness is unifying…Awareness is unifying… What unifies humans? What helps us transcend the petty reactions and historical conflicts? Awareness, meaning the dawning/ understanding of truths greater than the one we currently know.

Not just information/knowledge, but truths. As we all increase awareness, we see the commonality/ connections among all of us; that can lead to harmony.

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What A Real Leader Is All AboutWhat A Real Leader Is All About

““Leadership and learning are indispensable to each Leadership and learning are indispensable to each other.” John F. Kennedyother.” John F. Kennedy

ExerciseExercise1. Provide me the name of one great leader.2. What are the characteristics that make them

a good leader?3. What is your leadership rating?4. What are your leadership traits?

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Effective Leaders…Effective Leaders……take intelligent & informed risk …create & leaders relate …invite & involve other leaders …are courageous …take action …have vision …care

…develop new leaders

…are constantly learning …make significant decisions

…think strategically

And finally…

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New Model for the 21New Model for the 21stst Century Leadership Century Leadership

Earlier WayEarlier Way Current/Future WayCurrent/Future Way

Controlling People Empowering People

Demanding Compliance

Gaining Commitment

Focusing on Numbers and Tasks

Focusing on quality, service, customers

Changing by Crisis Continuously Innovating

Internally Competitive Globally Competitive

Centralizing Authority Distributing Leadership

Source: 21st Century Leadership, McFarland

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““When You Are Frustrated, When You Are Frustrated, You Are On The Verge You Are On The Verge

Of Brilliance.”Of Brilliance.” Eric Burton, CSPEric Burton, CSP

Remember This….Remember This….

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Do you want to own your own bar someday?Do you want to own your own bar someday?Here are 10 questions to ask yourself to make it a success…

1. Does your company create an emotional bond

with its customers?

2. Is your company a fun place to work - and a fun

company to do business with?

3. Do you embrace the value of values?

4. Are you as disciplined, as you are creative?

5. Do you use technology to change expectations

and reshape your business?

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6. Does your strategy stand out from the crowd?

7. Are you built to change?

8. Are you winning the battle for talent?

9. Are you built for speed?

10. Have you built a company of leaders?

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Strength in SerenityStrength in Serenity

Step back from the noise and confusion. You are not a part of it, and it does not have to consume you. In serenity, there is strength. Staying calm, when confusion and chaos surround you, keeps you firmly in control. Many things can trigger an impulse to react, an urgent desire to do something immediately. Hurried reactions, though, are usually not the most effective. By staying calm, you can respond with much more power and positive focus. By staying calm, instead of letting events scatter your attention in a thousand different directions, you remain in control. Staying calm does not mean that you're doing nothing. It means that you're responding with purpose, rather than with panic. When turmoil arises, meet it with serenity. And you'll put yourself in a position of real power.

Ralph Marston

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Thank You For Joining Us Today!Thank You For Joining Us Today!

““Every professional success we realize is a Every professional success we realize is a direct result of a sure and strong direct result of a sure and strong

personal foundation.”personal foundation.”Rick Weaver

Wyndham Miami Beach Resort, Miami Beach, FLNovember 8-9, 2004

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