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Fox ISTM 2020 Training Schedule v12.13 1
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COURSE DELIVERY OPTIONS: We have a range of delivery options to suit all individual training preferences:
FOX ITSM TRAINING SCHEDULE JANUARY TO DECEMBER 2020
Courses delivered online
utilizing streaming delivery
formats
Onsite classroom training
for an organization’s staff
+27 (0)11 568 9755
+27 (0)73 156 9707 Learn from the collective experience
of delegates in a classroom, at our
public training venue
Access to digital content is
combined with a personalized
one-on-one online virtual session
Scheduled dates and pricing are subject to change at any time.
Fox ISTM 2020 Training Schedule v12.13 2
CLOUDTRAINER - ONLINE & VIRTUAL DELIVERY OPTIONS JANUARY TO DECEMBER 2020
COBIT, ITIL, SERVICE MANAGEMENT & BRMP TRAINING
CLOUD DIY ONLINE ACCESS
CLOUD TRAINER VIRTUAL ACCESS
WEB-PROCTORED EXAM VOUCHER VALIDITY
COBIT 5 Foundation 30 Days Access to digital courseware, and
virtual one-on-one session with trainer 6 months after course completion
COBIT 2019 Foundation Not available Access to digital courseware, and
virtual one-on-one session with trainer Exam to be booked direct with ISACA
ISO/IEC 20000 Foundation 30 Days Access to digital courseware, and
virtual one-on-one session with trainer 6 months after course completion
Business Relationship Management Professional (BRMP®) 30 Days Access to digital courseware, and
virtual one-on-one session with trainer 6 months after course completion
SIAM® Foundation 30 Days Access to digital courseware, and
virtual one-on-one session with trainer 6 months after course completion
ITIL® 4 Foundation 30 Days Access to digital courseware, and
virtual one-on-one session with trainer 12 months after course completion
ITIL® 4 Specialist: High Velocity IT (HVIT) 90 Days Not available 12 months after course completion
ITIL® 4 Specialist: Drive Stakeholder Value (DSV) 90 Days Not available 12 months after course completion
ITIL® 4 Specialist: Direct, Plan & Improve (DPI) 90 Days Not available 12 months after course completion
ITIL® 4 Specialist: Create, Deliver & Support (CDS) 90 Days Not available 12 months after course completion
ITIL® 4 Transition to Managing Professional 90 Days Not available 12 months after course completion
ITIL® v3 Intermediate (Lifecycle, Capability & MALC) 90 Days Not available 12 months after course completion
DEVOPS FOUNDATION NUMBER OF DAYS ACCESS CLOUD TRAINER VIRTUAL ACCESS
WEB-PROCTORED EXAM VOUCHER VALIDITY
DevOPS Foundation 30 Days Not available 6 months after course completion
Scheduled dates and pricing are subject to change at any time.
Fox ISTM 2020 Training Schedule v12.13 3
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based on AXELOS ITIL® material. Material is reproduced under licence from AXELOS Limited. All rights reserved. The Online (Cloud-Trainer) ITIL® courses on this page are offered by IT Training Zone Ltd, ATO of AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Limited. All rights reserved. Accredited online (CLOUD-Trainer) COBIT®, SIAM®, BRMP®, AgilePM®, and DevOps training is provided by IT Training Zone Ltd, ATO. AgileBA® is a registered trademark of Agile Business Consortium Limited. All rights reserved. AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved. BRMP® is a registered trade mark of Business Relationship Management
Institute. APMG International Change Management is a trademark of The APM Group Limited. All rights reserved. COBIT® is a registered trademark of Information System Audit and Control Association® (ISACA®). DSDM® and Atern®, are registered trademarks of Agile Business Consortium Limited. All rights reserved. SIAM™ certification is a trademark of EXIN Holding BV. APMG International Stakeholder Engagement is a trademark of The APM Group Limited, All rights
reserved. The APMG International AgileBA and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. The BRM Institute tripetal logo is a trade mark of Business Relationship Management Institute, Inc. The APMG International Swirl Device logo is a trade mark of The APM Group Limited. The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights
reserved. The APMG International ISO/IEC 20000 and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. The APMG International Stakeholder Engagement and Swirl Device is a trade mark of the APM Group Ltd, used under permission of The APM Group Limited. All rights reserved.
AGILE PROJECT MANAGEMENT AGILE BUSINESS ANALYSIS AGILE DIGITAL SERVICES
CLOUD DIY
ONLINE ACCESS
CLOUD TRAINER VIRTUAL ACCESS
WEB-PROCTORED EXAM VOUCHER VALIDITY
AgilePM® Foundation 30 Days Access to digital courseware, and virtual
one-on-one session with trainer 6 months after course completion
AgilePM® Practitioner Not available Access to digital courseware, and virtual
one-on-one session with trainer 6 months after course completion
AgilePM® Fast Track (Foundation & Practitioner) Not available Access to digital courseware, and virtual one-on-one session with trainer
6 months after course completion
AgileBA® Foundation Not available Access to digital courseware, and virtual one-on-one session with trainer
6 months after course completion
AgileBA® Practitioner Not available Access to digital courseware, and virtual
one-on-one session with trainer 6 months after course completion
AgileBA® Fast Track (Foundation & Practitioner) Not available Access to digital courseware, and virtual one-on-one session with trainer
6 months after course completion
AgileDS® Foundation Not available Access to digital courseware, and virtual one-on-one session with trainer
6 months after course completion
AgileDS® Practitioner Not available Access to digital courseware, and virtual one-on-one session with trainer
6 months after course completion
AgileDS® Fast Track (Foundation & Practitioner) Not available Access to digital courseware, and virtual
one-on-one session with trainer 6 months after course completion
The relevant Agile publication is included as an e-book in the Practitioner and Fast Track training only
ORGANISATIONAL CHANGE MANAGEMENT CLOUD DIY
ONLINE ACCESS
CLOUD TRAINER VIRTUAL ACCESS
WEB-PROCTORED EXAM VOUCHER VALIDITY
Change Management Fast Track
(Foundation & Practitioner) Not available
Access to digital courseware, and virtual one-on-one session with trainer 6 months after course completion
Stakeholder Engagement Foundation Not available Access to digital courseware, and virtual one-on-one session with trainer 6 months after course completion
The relevant publication is included in the above as an e-book
Scheduled dates and pricing are subject to change at any time.
Fox ISTM 2020 Training Schedule v12.13 4
PUBLIC CLASSROOM TRAINING SCHEDULE JANUARY TO DECEMBER 2020
CLASSROOM TRAINER COURSES SCHEDULED CLASSROOM DATES: JANUARY TO DECEMBER 2020
AGILE® DURATION EXAM LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
AgilePM® Project Management (You are required to have passed the AgilePM® Foundation exam to qualify for the AgilePM® Practitioner exam)
AgilePM® Foundation 2 Days Last day of course JHB 24-25 18-19 3-4 9-10
AgilePM® Practitioner 3 Days Last day of course JHB 26-28 20-22 5-7 11-13
AgilePM® Fast Track (Foundation & Practitioner) 5 Days Day 2 and Day 5 JHB 24-28 18-22 3-7 9-13
AgileBA® Business Analysis (You are required to have passed the AgileBA® Foundation exam to qualify for the AgileBA® Practitioner exam)
AgileBA® Foundation 2 ½ Days Last day of course JHB 27-29 23-24 25-27 13-14 14-16 23-25
AgileBA® Practitioner 2 ½ Days Last day of course JHB 29-31 25-27 27-29 15-17 16-18 25-27
AgileBA® Fast Track (Foundation & Practitioner) 5 Days Day 3 and Day 5 JHB 27-31 23-27 25-29 13-17 14-18 23-27
AgileDS® Digital Services (You are required to have passed the AgileDS Foundation exam to qualify for the AgileDS Practitioner exam)
AgileDS® Foundation 3 Days Last day of course JHB 30 Mar – 1 Apr 27-29 12-14
AgileDS® Practitioner 2 Days Last day of course JHB 2-3 30-31 15-16
AgileDS® Fast Track (Foundation & Practitioner) 5 Days Day 3 and Day 5 JHB 30 Mar – 3 Apr 27-31 12-16
The relevant Agile Publication is included in the Practitioner and Fast Track training and used for the open book Practitioner exam.
CLASSROOM TRAINER COURSES SCHEDULED CLASSROOM DATES: JANUARY TO DECEMBER 2020
SERVICE MANAGEMENT DURATION EXAM LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
SIAM® Foundation Course - Service Integration and Management
SIAM® Foundation 2 ½ Days Last day of course JHB Offered as onsite training on request (Please Contact Us)
ITIL® V4 – IT Service Management
ITIL 4 Foundation 2 Days Last day of course JHB 20-21 10-11 16-17 23-24 7-8 1-2 2-3 24-25 21-22 26-27 16-17 3-4
Why not bring us onsite to your premises? Fox ITSM has delivered our entire classroom based training portfolio to many clients across Africa and we offer excellent discounts to groups of 6 delegates or more. Contact [email protected] for more information
Why not bring us onsite to your premises? Fox ITSM has delivered our entire classroom based training portfolio to many clients across Africa and we offer excellent discounts to groups of 6 delegates or more. Contact [email protected] for more information
Scheduled dates and pricing are subject to change at any time.
Fox ISTM 2020 Training Schedule v12.13 5
CLASSROOM TRAINER COURSES SCHEDULED CLASSROOM DATES: JANUARY TO DECEMBER 2020
GOVERNANCE & MANAGEMENT DURATION EXAM LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
COBIT® 2019 Foundation & Advanced Course (You are required to have passed the COBIT® Foundation exam to qualify for the Design and Implementation exam)
COBIT® 2019 Foundation 2 Days Exam voucher JHB 2-3 11-12 6-7 7-8 2-3
COBIT® 2019 Design & Implementation 3 Days Exam voucher JHB 4-6 13-15 8-10 9-11 4-6
COBIT® 2019 Fast Track (FND, Design & Implementation) 5 Days Exam Voucher JHB 2-6 11-15 6-10 7-11 2-6
Web-proctored exam vouchers are issued with the above COBIT 2019 courses – delegates can redeem the vouchers on the ISACA website
COBIT® 5 Foundation Implementation Course (You are required to have passed the COBIT® 5 Foundation exam to qualify for the Implementation exam)
COBIT 5 Foundation 2 Days Last day of course JHB 3-4 20-21 22-23 17-18 5-6 7-9
COBIT 5 Implementation 3 Days Last day of course JHB 5-6 22-24 24-26 19-21 7-9 9-11
COBIT 5 Fast Track (Foundation & Implementation) 5 Days Day 2 and Day 5 JHB 3-6 20-24 22-26 17-21 5-9 7-11
CLASSROOM TRAINER COURSES SCHEDULED CLASSROOM DATES: JANUARY TO DECEMBER 2020
ORGANISATIONAL CHANGE MANAGEMENT COURSE PRICE EXAM LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Organisational Change Management
Stakeholder Engagement Foundation 3 Days Last day of course JHB On Request (Please Contact Us)
Change Management Fast Track (Foundation & Practitioner) 5 Days Day 3 and Day 5 JHB 9-13 4-8 20-24 19-23
The Stakeholder Engagement course includes the Practical People Engagement Publication and the Change Management Practitioner Course includes The Effective Change Manager’s Handbook
CLASSROOM TRAINER COURSES SCHEDULED CLASSROOM DATES: JANUARY TO DECEMBER 2020
BUSINESS RELATIONSHIP MANAGEMENT COURSE PRICE EXAM LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Business Relationship Management Professional (BRMP®)
Business Relationship Management Professional 3 days Last day of course JHB Offered as onsite training on request (Please Contact Us)
Why not bring us onsite to your premises? Fox ITSM has delivered our entire classroom based training portfolio to many clients across Africa and we offer excellent discounts to groups of 6 delegates or more. Contact [email protected] for more information
Why not bring us onsite to your premises? Fox ITSM has delivered our entire classroom based training portfolio to many clients across Africa and we offer excellent discounts to groups of 6 delegates or more. Contact [email protected] for more information
Why not bring us onsite to your premises? Fox ITSM has delivered our entire classroom based training portfolio to many clients across Africa and we offer excellent discounts to groups of 6 delegates or more. Contact [email protected] for more information