citixsys ivend training quizzes

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Test Your Knowledge New York | Mexico | Panama | Nairobi | London | Dubai | New Delhi | Singapore | Sydney

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Licensing and Pricing How does it work?

Test Your KnowledgeNew York | Mexico | Panama | Nairobi | London | Dubai | New Delhi | Singapore | Sydney Name 3 indicators that the enterprise is in mixed modeName 2 levels where the custom series is setupThe enterprise is also a store (mixed mode) that means I need to install the store server on the enterprise server as well true or false?Why is it not recommended to use a POS as the store serverName 2 best practices from yesterdays session on implementationsWhat component would be installed on the enterprise server if the installation was in mixed mode/separate servers, i.e. The ERP/SQL are on a separate server to the enterprise mcWhy is it recommended to use a 64 bit version of SQLWhere do I go to setup the document number seriesI cant create a goods receipt because I have not created the document number series true or false?A retailer wants to setup iVend retail including enterprise, store and POS on just the one machine what installation method would they use?Day 1Revision

How will a store manager train new users on iVend using the Production (LIVE)system of a store without impacting the actual Production database?iVend APIs enable what?The iVend Retail Print Profile enables the setting of the print type to be what? (There are 2)How many Sales attributes can I have in iVend Retail from version 6.4?Where is the preferred language set for a user?You can have an unlimited number of retail profiles defined in the system but you can only apply one at the store and all cashiers working at that store will use only that retail profile True or False? Why?You can have an unlimited number of cash draws for a POS but only 1 can be used at a time with an assigned till - True or False?Name 4 methods supported in iVend to manage the logging in of a user to the POS.You can create an unlimited number of tills but only one assigned till can be used with the POS at a time True or False?You can finalize the till at the POS terminal in the POS application True or False? Day 2Revision

A customer comes in to the store to return a product they purchased they want to exchange it for another different product What transaction should the cashier use to do this Refund or Exchange? What is the difference between the two options?It is recommended to set Till Count to Mandatory on Close if the cashier is to perform this task at the POS terminal True or False? What is the business process consideration?You can have an unlimited number of gift certificates defined in the system including gift certificate type Store Credit True or False?To create a new store I must click the + symbol on the Site ID field to obtain the next available Site ID for the new store each time True or False? Why?Where can I define the POS Wildcards? What are they used for?I want to set a Manager override to control the Voiding of a Sale Where do I do this and what other area might I need to attend to besides just enabling the option?Where do I define what Cash Customer (Walk-in Customer) a particular store will use?Where do I define what Hardware and Print Profile will be used at a store?Hardware devices that are going to be used with the POS terminal should be _____________ compliant.What are the main steps and supplementary task/(s) for Till Management that would be required at the end of a Cashiers shift and then for the End of Day There are 4 main steps but what would be the supplementary tasks?Day 3Revision

An Assembly in iVend provides a way for retailers to create a pack of products that consists of a parent product, which has 2 or more products linked together under that parent product. The parent product must be designated as an inventory (stock) item and you must first create physical inventory for the parent item by issuing out of stock the component items that make up the parent item True or False?What inventory transactions do you use to adjust inventory?Which inventory transaction do you use to return inventory purchased from a vendorGoods Issue Stock Requisition Goods ReturnGoods Receipt None of the aboveWhat does the Smart Product Selection feature do in Label Printing?Name the 3 main steps required to create a Kit What else must you attend to before selling the item at the POS?What function does the Alternative UPC Code offer?I can offer an Upsell product to a customer if the item they want is not available in stock at the store True or False? Why?Name the options available that the Cashier can perform within the Negative Inventory Resolution Screen There are 7 optionsProduct categories in iVend integrate with the ERP True or False?A Layaway can only have a fulfilment type of Delivery True or False?The deposit taken for the Layaway may include what? There are 2 financial components that may be included in addition to the base product deposit amount?A cashier can perform a Cash Out at the POS if the Store Manager requires to take money out of the till to purchase stationery items for the store True or False?If the Cash payment type count type is set to Detail what must you ensure is completed before you can finalise the tills.How many payment types can be created and used at the POS:Maximum of 10 at any given timeFrom version 6.2.5 you can have 25UnlimitedIt depends on the settings in the Retail Profile used by the storeA cashier goes on a break If time clock is in use, they need to perform:Clock OutBreak InBreak OutClock InDay 4Revision

A store manager wants to monitor Sale Voids at the store what options are available so that auditing and control can be performed?I want to define a Quick Button panel for a single cashier that will be different to the Quick Button panel that the rest of the cashiers will use at the Store How can I do this?What 3 main components are available to configure on the POS Transaction Info Grid?What are Validation Rules? Name 3 examples of what you can perform with these?It is possible to restrict the Transaction Modes to only one mode at a time within a single transaction at the POS True or False?What Gift Certificate types are supported by iVend Retail:Pre-printedSystem GeneratedUser-definedEmailAll of the aboveWhere can I define Validity periods and Volume discounts in iVend Retail?A new store has opened and as part of promoting it, the store manager wants to issue a 25% discount coupon to the first 1000 customers that make a purchase in the store How can this be done?The hardware profile is attached to the:Enterprise & StoreStore & POSPOS & UserRetail ProfileAll of the above are correctWhat steps are required to enable the taking of a donation for small change at the POS?

Day 5Pre-CertificationRevision

6For more information:[email protected] You