check in to the universe: nasa and location based services foursquare and gowalla

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Check in to the Universe NASA, Gowalla, and Foursquare 1 National Aeronautics and Space Administration Stephanie Schierholz, Office of Communications http://www.nasa.gov/connect Stephanie L. Schierholz Social Media Manager, Public Affairs Specialist, Office of Communications, NASA Headquarters @NASA @NASATweetup @schierholz

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Presentation NASA's Social Media Manager Stephanie L. Schierholz gave about NASA's use of location based services and social media at the Social Media World Forum in New York on Wednesday, Nov. 2, 2011.

TRANSCRIPT

Page 1: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Check in to the Universe NASA, Gowalla, and Foursquare

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National Aeronautics and Space Administration

Stephanie Schierholz, Office of Communications

http://www.nasa.gov/connect

Stephanie L. Schierholz

Social Media Manager, Public Affairs Specialist,

Office of Communications, NASA Headquarters

@NASA @NASATweetup @schierholz

Page 2: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Social Media Foundation at NASA

According to the National Aeronautics and Space Act:

• Sec. 203. (a) The Administration, in order to carry out the purpose of this Act, shall— – (3) provide for the widest practicable and

appropriate dissemination of information concerning its activities and the results thereof

National Aeronautics and Space Administration

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http://www.nasa.gov/connect

Page 3: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

http://www.nasa.gov/connect

Connect and Collaborate with NASA

National Aeronautics and Space Administration

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Page 4: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

First Tweet from Space National Aeronautics and Space Administration

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@NASA/astronauts

@NASA_Astronauts

@Astro_Mike

@Astro_127

@Astro_Jose - retired

@Astro_Sandy

@Astro_Tim

@Astro_Nicole

@StationCDRKelly

@ShuttleCDRKelly

@Astro_Jeff

@Astro_Flow

@Astro_Bones / @ZeroG_MD

@Astro_Wheels

@Astro_Soichi

@Astro_Naoko

@Astro_Clay

@Astro_Nicholas

@Astro_Cady

@Astro_TJ

@Astro_Ron

@Astro_Taz

@Astro_Box

@AstroIronMike

@Astro_Paulo

Tweeting from space now:

@Astro_Aggie @Astro_Satoshi

Page 5: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

First Live Tweet from Space National Aeronautics and Space Administration

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@NASA/astronauts

@NASA_Astronauts

@Astro_Mike

@Astro_127

@Astro_Jose - retired

@Astro_Sandy

@Astro_Tim

@Astro_Nicole

@StationCDRKelly

@ShuttleCDRKelly

@Astro_Jeff

@Astro_Flow

@Astro_Wheels

@Astro_Soichi

@Astro_Naoko

@Astro_Clay

@Astro_Nicholas

@Astro_Cady

@Astro_Bones / @ZeroG_MD

@Astro_TJ

@Astro_Ron

@Astro_Taz

@Astro_Box

@AstroIronMike

@Astro_Paulo

Tweeting from space now:

@Astro_Aggie @Astro_Satoshi

Page 6: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

National Aeronautics and Space Administration

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http://www.nasa.gov/connect/gowalla.html

http://www.gowalla.com/NASA

+

Page 7: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

National Aeronautics and Space Administration

Moon Rocks

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http://www.nasa.gov/connect/gowalla.html

http://www.gowalla.com/NASA

Page 8: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

National Aeronautics and Space Administration NASA + Gowalla: Search for the Moon Rocks

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http://www.nasa.gov/connect/gowalla.html

http://www.gowalla.com/NASA

Page 9: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

National Aeronautics and Space Administration

NASA + Gowalla Items

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http://www.nasa.gov/connect/gowalla.html

http://www.gowalla.com/NASA

Page 10: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

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National Aeronautics and Space Administration

Stephanie Schierholz, Office of Communications

http://www.nasa.gov/connect

Page 11: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

National Aeronautics and Space Administration NASA + Gowalla: Search for the Moon Rocks

• 800 items by Oct. 15

• Gowalla never had a challenge completed by so many people so quickly

• 30,000 of each item

• 4,278 followers

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http://www.nasa.gov/connect/gowalla.html

http://www.gowalla.com/NASA

Page 12: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Discover NASA with Foursquare National Aeronautics and Space Administration

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http://www.foursquare.com/NASA

http://www.nasa.gov/connect/foursquare.html

Page 13: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

@Astro_Wheels: NASA Explorer

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National Aeronautics and Space Administration

http://www.nasa.gov/connect

Page 14: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Foursquare National Aeronautics and Space Administration

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http://www.foursquare.com/NASA

http://www.nasa.gov/connect/foursquare.html

Page 15: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

National Aeronautics and Space Administration

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http://www.foursquare.com/NASA

http://www.nasa.gov/connect/foursquare.html

Page 16: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Video of @Astro_Wheels’ Check in

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National Aeronautics and Space Administration

http://www.foursquare.com/NASA

http://www.nasa.gov/connect/foursquare.html http://www.nasa.gov/multimedia/videogallery/index.html?media_id=22022681

Page 17: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Discover NASA with Foursquare

• 238 NASA Foursquare tips

• More than 10,000 people have unlocked the NASA Explorer badge

• 130,407 people follow http://www.foursquare.com/NASA

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National Aeronautics and Space Administration

http://www.foursquare.com/NASA

http://www.nasa.gov/connect/foursquare.html

Page 18: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

#NASATweetup + Patch

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National Aeronautics and Space Administration

http://www.foursquare.com/NASA

http://www.nasa.gov/connect/foursquare.html

Page 19: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Lessons Learned

Use the service personally first

Identify the business case for your use

Identify resources for growth

Keep it active

National Aeronautics and Space Administration

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http://www.nasa.gov/connect

Page 20: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Challenges of Location-Based Service Partnerships

Terms of Service (TOS) Agreements

Getting the astronauts to check in

Lack of Resources

Keeping up with the latest updates

National Aeronautics and Space Administration

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http://www.nasa.gov/connect

Page 21: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

“You may not have a spaceship, but your company has a fan base. They won't think of themselves as fans until they're in a room with like-minded people. They won't think of themselves as members of a community until

YOU bring them together.”

- David Rosen, @davidhrosen

(group VP, Makovsky + Company)

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National Aeronautics and Space Administration

Page 22: Check in to the Universe: NASA and Location Based Services Foursquare and Gowalla

Your Title Here 22

http://www.nasa.gov/connect