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    QualityControl

    Chapter 9- Lot-by-Lot

    Acceptance SamplingBy AttributesPowerPoint presentation to accompany

    BesterfieldQuality Control, 8e

    PowerPoints created by Rosida Coowar

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    Learning Objectives

    When you have completed this chapter you should be able to:

    Know the advantages and disadvantages of sampling; the

    types of sampling plans and selection factors; criteria for

    formation of lots; criteria for sample selection; and decisions

    regarding rejected lots

    Determine the OC Curve for a single sampling plan

    Determine the equations needed to graph the OC Curve for a

    double sampling plan

    Know the properties of OC Curves Know the consumer-producer relationships of risk, AQL, and

    LQ

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    Learning Objectives

    When you have completed this chapter you should be able to:

    Determine the AOQ curve and the AOQL for a single sampling

    plan

    Determine single sampling plans for stipulated producers risk

    and for stipulated consumers risk

    Upon completing this course, the students should be able to:

    describe important concepts pertaining to quality, quality system and total quality management

    apply the principles of probability and statistics in quality planning, control and improvement and

    utilize appropriate statistical tools and techniques

    undertake complete problem-solving cycle using appropriate quality improvement tools and

    techniques

    design a quality system and incorporate important quality elements necessary for its proper

    functioning

    implement the concept of total quality in engineering and non-engineering processes

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    Fundamental AspectsAcceptance sampling has declined in importance due to SPC

    Various acceptance sampling practices include statisticalacceptance sampling, fixed percentage, occasional random

    checks, and 100% inspection

    Acceptance Sampling is a form of inspection applied to lots or

    batches of items before or after a process to judge conformanceto predetermined standards

    Sampling plans are established by severity (critical, major and

    minor)

    A single sampling plan is defined by the lot size, N, sample size,

    n, and the acceptance number, c

    Performed where there is a consumer-supplier relationship

    (consumer-supplier, two different plants, to departments, etc)

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    Acceptance SamplingAcceptance Sampling is very useful when:

    Large numbers of items must be processed in a short amount of

    time

    The cost of passing defectives is low

    Fatigue/boredom is caused by inspecting large numbers of items

    Destructive testing is required

    Information concerning producers quality, such as and R, p

    or c charts, and Cpkis not available

    When automated inspection is not available

    X

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    Acceptance Sampling Three important aspects of sampling:

    Involves random sampling of the entire lot

    Accept and Reject Lots (does not improve the quality)

    Lot Sentencing

    Audit Tool Three approaches to lot sentencing:

    Accept with no inspection

    100% inspection

    Acceptance Sampling

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    Acceptance SamplingAdvantages compared to 100% inspection:

    Less expensive

    Reduced handling damage

    Upgrade inspection job from monotonous piece-by-piece decisions to

    lot-by-lot decisions

    Reduces the amount of inspection error Stronger motivation for supplier to quality improvement due to

    rejection of entire lots

    Disadvantages

    Risk of accepting bad lots and rejecting good lots

    Less information generated

    Requires planning and documentation

    No assurance that entire lot conforms to specifications

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    Sampling Plans

    Sampling Plans specify the lot size, sample size, number of

    samples and acceptance/rejection criteria

    Sampling plans involve:

    Single samplingDouble sampling

    Multiple sampling

    Sequential sampling

    Randomsample

    Lot

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    Sampling Plans

    Single Sampling Plan

    N = lot size

    n = sample size

    c=acceptance number

    If c or less non-conforming units are found in the sample, the

    lot is accepted, else it is rejected

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    Single Sampling Plan

    A single sampling plan is one where: A representative sample of n items is drawn from a lot

    size of N items

    Each item in the sample is examined and classified as

    good/defective

    If the number of defective exceeds a specified rejection

    number (c) the whole lot is rejected; otherwise the whole

    lot is accepted

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    Double Sampling Plan

    ADouble Sampling Plan allows to take a second sample if

    the results of the original sample are inconclusive Specifies the lot size, size of the initial sample, the

    accept/reject/inconclusive criteria for the initial sample(N, n1, c1 (Ac), r1(Re))

    Specifies the size of the second sample and theacceptance rejection criteria based on the total number ofdefective observed in both the first and second sample(n2,c2,r2)

    If values are not given for r1 and r2, they are equal to c2+1

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    First Randomsample

    Lot

    C1 r1

    First sample inconclusive,

    take second sampleReject LotAccept Lot

    Compare number of defective found in the first random sample to C1

    and r1 and make appropriate decision.

    Double Sampling Plan

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    C2

    Reject LotAccept Lot

    Compare the total number of defective in both lots to C2and make

    the appropriate decision

    Lot First Random sample

    Second Random sample

    Double Sampling Plan

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    Double Sampling Plan

    AMultiple Sampling Plan is similar to the double sampling planin that successive trials are made, each of which hasacceptance, rejection and inconclusive options

    In sequential sampling plan, items are sampled and inspected

    one after another. A cumulative record is maintained, and adecision is made to accept or not accept the lot as soon asthere is sufficient cumulative evidence

    All four types of sampling plans can give the same results; thechance of a lot being accepted under a single sampling plan isthe same under appropriate double, multiple, and sequentialsampling plan

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    Double Sampling Plan

    Which Plan you choose depends on:

    Cost and timeNumber of samples needed and number of items in

    each sample

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    Lot Formation

    Lot formation can influence effectiveness of sampling plan

    Considerations before inspection:

    Lots should be homogeneous (same machine, same operator, sameinput material) otherwise sampling plan does not function properlyand it is difficult to take corrective action

    Larger lots are more preferable than smaller lots to reduceinspection cost

    Lots should be conformable to the materials-handling systems usedin both the vendor and consumer facilities (not to confuse betweenhomogeneous lot and packaging requirements)

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    Random Sampling Samples should be representative of the entire lot with

    each unit in the lot having equal likelihood of beingselected (random sampling)

    Units selected for inspection should be chosen at random If random samples are not used, bias can be introduced If judgment methods are used to select the sample, the

    statistical basis of the acceptance-sampling procedure islost Assign a number to each unit in the lot Use random numbers to determine which units to be sampled and

    inspected (use Table of random numbers) Discard any number not appropriate

    Many units already have serial numbers A unique number can be assigned indicating certain

    location in the packing

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    Random Sampling Liquid can be assumed to be homogeneous thus sample

    taken anywhere Stratification may also be carried out during sampling

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    Nonaccepted Lots A number of courses of actions can be taken:

    1. Nonaccepted lot can be passed to production andnoncnonforming units sorted out by production personnel(unsatisfactory, defeats purpose of sampling, and slowsproduction)

    2. Nonaccepted lot can be rectified at consumers plant by personnelfrom either the producers or consumers plant (consumer isaware of producers poor quality, transportation costs are saved,space must be provided at consumers plant)

    3. Nonaccepted lot can be returned to producer for rectification(most appropriate course of action, results in long-run qualityimprovement, shipping costs paid both ways by producer,

    producers employees are aware of poor quality

    It is expected that nonaccepted lots will receipt 100%inspection and nonconforming units are discarded.

    A resubmitted lot is not normally reinspected

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    Statistical AspectsThe Operating Characteristic Curve:

    Measures the performance of an acceptance sampling plan Plots the probability of accepting the lot versus the lot

    fraction defective

    Shows the probability that a lot submitted with a certain

    fraction defective will be either accepted or rejected

    1. Assume p02. Calculate np0value

    3. Attain Pavalues from Poisson table using applicable cand np0values

    4. Plot point (100p0, 100Pa)

    5. Repeat steps 1, 2, 3 and 4 until a smooth curveobtained

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    Operating Characteristic Curve

    This curve plots the probability of accepting the lot (Y-axis)versus the lot fraction or percent defectives (X-axis)

    The OC curve is the primary tool for displaying andinvestigating the properties of a Lot Acceptance SamplingPlan

    There are two types of OC curves:

    Type A

    Gives the probability of acceptance of an individual lot comingfrom finite production

    Type BGives the probability of acceptance for lots coming from a

    continuous production

    As n/N

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    Statistical Aspects

    OC Curve Properties

    Acceptance sampling plans with similar properties can givedifferent OC curves

    1. Sample size as a fixed percentage of lot size

    2. Fixed sample size

    3. As sample size increases, the curve becomes steeper4. As the acceptance number decreases, the curve becomes steeper

    OC curve with n = 300 and c = 2 is steeper than that with n =50 and c = 0

    Plans with c = 0 have the perception that nonconforming unitswill not be tolerated and should be used for criticalnonconformities

    For major and minor nonconformities, c > 0 should beconsidered

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    AnOperating Characteristic Curve (OCC) is a probability

    curve for a sampling plan that shows the probabilities ofaccepting lots with various lot quality levels (% defectives).

    0

    0.1

    0.20.3

    0.4

    0.5

    0.6

    0.7

    0.8

    0.9

    1

    0 .05 .10 .15 .20

    Probability

    ofaccepting

    lot

    Lot quality (% defective)

    Under this sampling plan, if the lot has 3% defective

    . the probability of accepting the lot is 90%

    . the probability of rejecting the lot is 10%

    If the lot has 20% defective

    . it has a small probability (5%) of being accepted

    . the probability of rejecting the lot is 95%

    0.7

    0.8

    OCCs for Single Sampling Plans

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    Consider a double sampling plan N = 2400, n1= 150, c1=

    1, r1= 4, n2= 200, c2= 5, r2= 6 If there is one or fewer nonconforming unit on the first

    sample, the lot is accepted

    (Pa)I= P(1or less)IA second sample is taken only if there are 2 or 3

    nonconforming units on the first sample

    Then the lot can be accepted by obtaining:

    Two NC on the first and 3 or less NC on second or

    Three NC on first and two or less NC on second

    (Pa)II= (P2)I(P3orless)II+ (P3)I(P2orless)II (Pa)combined= (Pa)I+ (Pa)II

    Double Sampling Plan

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    Double Sampling Plan

    Inspect a sample

    of 150 from lotof 2400

    If 1 or lessNonconforming

    units accept lots andstop

    If 4 or moreNonconforming units

    the lot is not acceptedand stop

    If 2 or 3 nonconformingunits, inspect a second

    sample of 200

    If 5 or lessNonconforming units

    On both samples,Accept the lot

    If 6 or moreNonconforming units

    On both samplesThe lot is not accepted

    Figure 9-5 Graphical description of the double sampling plan: N=2400,n1=150,c1=1r1=4, n2=200, c2=5, and r2=6

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    OCC for Double Sampling Plan

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    OCC for a Multiple Sampling Plan

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    Acceptable Quality Level (AQL)

    Conflicting interest between consumer and producer when

    acceptance sampling is used

    Sampling carries risks of not accepting acceptable lots andof accepting unacceptable lots

    Producers risk is the probability, for a given (n,c)

    sampling plan, of rejecting a lot that has a defect levelequal to the AQL The producer suffers when this occurs,because a lot with acceptable quality was rejected. Thesymbol is commonly used for the Type I error and

    typical values for range from 0.2 to 0.01 (typically 0.05) Pa= 1 - a

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    Acceptance Quality Level (AQL) AQLacceptance quality limit

    The AQL is a percent defective that is the base linerequirement for the quality of the producer's product. Theproducer would like to design a sampling plan such thatthere is a high probability of acceptinga lot that has a

    defect level less than or equal to the AQL Consumers risk is the probability, for a given (n,c)

    sampling plan, of accepting a lot with a defect level equalto the LTP or LQ. The consumer suffers when this occurs,because a lot with unacceptable quality was accepted.The symbol is commonly used for the Type II error andtypical values range from 0.2 to 0.01

    LQ is limiting quality

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    0.2

    0.3

    0.40.5

    0.6

    0.7

    0.8

    0.9

    1

    P

    robability

    ofac

    cepting

    lot

    00.1

    0 .05 .10 .15 .20 Lot quality (% defective)

    AQL - percentage level of defects atwhich a customer is willing to accept

    Acceptable Lot

    Producers Risk = probability acceptable lot is rejected

    OCC, AQL and Producers Risk

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    0.2

    0.3

    0.40.5

    0.6

    0.7

    0.8

    0.9

    1

    P

    robability

    ofac

    cepting

    lot

    00.1

    0 .05 .10 .15 .20 Lot quality (% defective)

    LTPD - upper limit on the percentage

    of defectives that a customer is

    willing to accept.

    Consumers Risk = probability unacceptable is accepted

    Unacceptable Lot

    OCC, LTPD and Consumers Risk

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    Average Outgoing Quality (AOQ) A common procedure, when sampling and testing is non-

    destructive, is to 100% inspect rejected lots and replaceall defectives with good units. In this case, all rejected lotsare made perfect and the only defects left are those inlots that were accepted

    The procedure is called rectifying inspection AOQ = (100p0)(Pa)

    Rectifying inspection results in nonaccepted lots havingAOQ better than incoming quality

    The limit of percent nonconforming is average outgoingquality limit (AOQL). A plot of theAOQ(Y-axis) versus theincoming lot p(X-axis) will start at 0 for p= 0, and returnto 0 for p= 1 (where every lot is 100% inspected and

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    Average Outgoing Quality (AOQ) rectified). In between, it will rise to a maximum. This

    maximum, which is the worst possible long termAOQ, iscalled the Average Outgoing Quality LevelAOQL.

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    TheAverage Outgoing Quality (AOQ)is the average of

    rejected lots (100% inspection) and accepted lots ( asample of items inspected)

    Typically the term (N-n)/N is very close to 1; therefore, theequation most often used is:

    ac

    ac

    N - nAOQ = P * p( ) where

    N

    P = Probability of accepting a lot

    p = Fraction defective

    n = sample size

    N = Lot size

    Average Outgoing Quality

    AOQ = P *p where

    P = Probability of accepting a lot

    p = Fraction defective

    ac

    ac

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    AOQ and Acceptance Sampling

    ProducerN=3000

    n=89c=2

    Consumer

    15 lots2% nonconforming

    11 lots2% nonconforming

    4 lots2% nonconforming

    4 lots0% nonconforming

    Figure 9-15 How acceptance Sampling works

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    AOQ and Acceptance Sampling

    Total Number NumberNonconforming

    11 lots-

    2% Nonconforming

    11(3000)=33,000 33,000(0.02)=660

    4 lots-

    0% Nonconforming

    4(3000)(0.98)=11,760 0

    44,760 660

    Percent Nonconforming (AOQ) = 660/44,760 X

    100 =1.47%

    Figure 9-15 contd.

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    Average Sample Number (ASN) For a single sampling (n,c) we know each and every lot has

    a sample of size ntaken and inspected or tested

    For double, multiple and sequential plans, the amount ofsampling varies depending on the number of defectsobserved

    For double sampling plan,

    ASN = n1+ n2(1-P1)Where P1is the probability of a decision on the first sample

    ASN curves are a valuable tool for justifying double or

    multiple sampling when inspection costs are great becauseof inspection time, equipment costs, or equipmentavailability

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    Average Total Inspection (ATI) When rejected lots are 100% inspected, it is easy to

    calculate theATIif lots come consistently with a defectlevel of p.

    ATI is the amount inspected by both the consumer andproducer

    It assumes that rectified lots will receive 100% inspection For a lot acceptance sampling plan (LASP) with (n,c) and a

    probability paof accepting a lot with defect levelp, wehave:

    ATI=n + (1 - Pa) (N - n)

    where Nis the lot size

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    Sampling Plan Design Suppose is known and the AQL is also known then :

    Sampling plan with stipulated producers risk (a, AQL) Sampling plan with stipulated consumers risk

    Sampling plan with stipulated producers and consumers risk

    can be designed

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    Sampling Plan Design Stipulated Producers Risk

    a= 0.05 AQL = 1.2% Pa=0.95 p0.95= 0.012

    Assume values for c, find np0.95for this c value, calculate n

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    Sampling Plan Design Stipulated Consumers Risk

    = 0.10 LQ = 6.0% Pa=0.10 P0.10= 0.060

    Assume values for C, find np0.95 for this c value, calculate n

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    Sampling Plan Design Stipulated Producers and Consumers risk

    = 0.10 = 0.10AQL=0.9 LQ= 7.8

    Find the ratio of P0.10/P0.95. From table 9-4 C is between 1and 2. Find n for c =1 and n for c =2 .

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    Sampling Plan Design Have 4 plans

    Select plan based on: Lowest sampling size

    Greatest sampling size

    Plan exactly meets consumers stipulation and is as close

    as possible to producers stipulation Plan exactly meets producers stipulation and is as close

    as possible to consumers stipulation

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    Sampling Plan Design

    An assembly plant plans a single sampling plan such that itslots of products that are no worse than 2% nonconformingis accepted at least 99% of the time. Recommend thepossible plans. Select a plan with higher consumersprotection. Draw the OC curve for the selected plan using 7

    points. Table of Poisson distribution and np values forcorresponding c, a, and bvalues are given.

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    Note: x is c while lt is np0

    Table of Poisson distribution

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    Table of np vlaues with corresponding c, a, and bvalues

    THE END

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    THE END

    IQ + EQ + SQ = TQ

    We have indeed created man in the best of molds. (At-Tin: 4)

    Taqwim: mold, symmetry, form, nature, constitution