changing the culture to achieve incident and injury- free ... · changing the culture to achieve...

17
CHANGING THE CULTURE TO CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY ACHIEVE INCIDENT AND INJURY - - FREE FREE Steve Knisely JMJ Associates

Upload: nguyenphuc

Post on 02-Jul-2018

226 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

CHANGING THE CULTURE TO CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURYACHIEVE INCIDENT AND INJURY--

FREEFREE™™

Steve KniselyJMJ Associates

Page 2: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

JMJ ASSOCIATESJMJ ASSOCIATESA company based in Austin, Texas, USA with 140

staff world-wide.

Organized on a geographic basis:– Austin, Tx, USA: Americas

– London, England: Europe

– Durban, South Africa: Africa

– Perth, Australia: Australasia

– Doha, Qatar: Middle East

– Singapore: Asia

Page 3: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

INCIDENT AND INJURYINCIDENT AND INJURY--FREEFREE

Incident and injury-free is about creating a workplace committed to eliminating worker injury. It is not about

statistics or numbers. It is about each worker going home healthy every day and working in an environment where

they are safe and treated with dignity and respect.

There are currently over 60 active projects and 40+ operating facilities in the oil and gas sector using IIF.

Page 4: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Evolution of Safety ManagementEvolution of Safety Management

No industry consistencyMinimal effortsNo formal compensationProduction is paramountIndividual purely instrumental

No FormalInterest

Page 5: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

WHAT DO WE ACCEPT TODAY WHAT DO WE ACCEPT TODAY THAT WE WILL NOT ACCEPT THAT WE WILL NOT ACCEPT

TOMORROW?TOMORROW?

Page 6: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Evolution of Safety ManagementEvolution of Safety Management

Worker’s Compensation ActIndustry reacts Improvement: big step changeMinimum necessary compliance

No FormalInterest

Reactive Reactive & &

ResponsiveResponsive

Page 7: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Num

ber &

Sev

erity

of I

njur

ies

1940 19901950 1960 1970 1980 2000

No Formal Interest

Reactive Era (Incident Based)

Evolution of Safety ManagementEvolution of Safety Management

Page 8: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Evolution of Safety ManagementEvolution of Safety Management

Precedes and is then influenced by qualityLegitimate field of studyNext big step change

No FormalInterest

PreventativeReactive Reactive

& & ResponsiveResponsive

Page 9: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Num

ber &

Sev

erity

of I

njur

ies

1940 19901950 1960 1970 1980 2000

Effectively addressed

unsafe conditions

No Formal Interest

Reactive Era (Incident Based)

Preventive Era (Process Based)

Evolution of Safety ManagementEvolution of Safety Management

Page 10: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Num

ber &

Sev

erity

of I

njur

ies

1940 19901950 1960 1970 1980 2000

No Formal Interest

Preventive Era (Process Based)

Reactive Era (Incident Based)

Nine out

of ten i

njuries t

oday

Occur in

SAFE COND

ITIONS

Human Side of Safety

Effectively addressed

unsafe conditionsEvolution of Safety ManagementEvolution of Safety Management

Page 11: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Evolution of Safety ManagementEvolution of Safety Management

CausingCausing something toto happen; no longer just preventingpreventing something fromfrom happening

No FormalInterest

Preventative CREATIVEReactive Reactive

& & ResponsiveResponsive

Page 12: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Num

ber &

Sev

erity

of I

njur

ies

1940 19901950 1960 1970 1980 2000

No Formal Interest

Preventive Era (Process Based)

Reactive Era (Incident Based)

Nine out

of ten i

njuries t

oday

Occur in

SAFE COND

ITIONS

Human Side of Safety

Effectively addressed

unsafe conditions

Creative Era(Commitment Based)

Evolution of Safety ManagementEvolution of Safety Management

Page 13: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Num

ber &

Sev

erity

of I

njur

ies

An Individual JourneyAn Individual JourneyNo Interest

Have to

Should Do (value for safety)

Want to or Normally do(safety as a value)

Human Side of Safety

Page 14: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

OBJECTIVEOBJECTIVE

(Adapted from a model created by Ken Wilber)

SUBJECTIVESUBJECTIVE OBJECTIVEOBJECTIVEIINNDDIIVVIIDDUUAALL

GGRROOUUPP

INTENTIONINTENTIONVALUES VALUES

ATTITUDE ATTITUDE COMMITMENTCOMMITMENT

RESPONSIBILITYRESPONSIBILITYEXPERIENCEEXPERIENCE

CCULTUREULTURE

SSHARED HARED VVALUESALUES

EETHICSTHICS

MMORALEORALE

MMYTHS YTHS AAND ND LLEGENDSEGENDS

JJUSTICEUSTICE

FFAIRNESSAIRNESSCCOVENANTSOVENANTS

BBEHAVIOUREHAVIOUR

PPLANSLANS

AACTIONSCTIONS

DDECISIONSECISIONS

PPERFORMANCEERFORMANCE

AACCURACYCCURACY

SSYSTEMSYSTEMS

OORGANISATIONAL RGANISATIONAL SSTRUCTURESTRUCTURES

WWORK ORK PPROCESSESROCESSES

PPOLICY OLICY AAND ND PPROCEDURESROCEDURES

SSHARED HARED MMETRICSETRICS

CCONTRACTSONTRACTS

Putting People in the PicturePutting People in the Picture

The Integral Model of Safety

Page 15: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

The Safety Behavior Spectrum

LEADING FOR SAFETYLEADING FOR SAFETY

Page 16: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

• Where are you in your journey, individually and collectively?

• Are you developing integral solutions?• Leading for safety by identifying and

acknowledging “more safe”

3 TAKEAWAYS3 TAKEAWAYS

Page 17: CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY- FREE ... · CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURY-FREE ... (Commitment Based) Evolution of Safety Management

Thank You