Understanding the Change Process

Organizational change will succeed to

the extent that individuals in the

organization, themselves change.

Change management requires

understanding how individuals change

as organizational change is based in

changes in each employees..

STEPS IN CHANGE PROCESS

A.PREPARATION STAGE.

Contact stage: The earliest encounter a

person has with the fact that change

may take place or has already taken

place.

Awareness Stage: The person knows that

a change is being contemplated.

B.ACCEPTANCE PHASE

Understanding Stage: The person demonstrate some degree of understanding of the nature & objective of the change.

Positive Perception: The person develops a positive view /attitude toward the change.

C.COMMITMENT PHASE Installation Stage: The change is

implemented & becomes operational. Adoption stage: The change has been used

long sufficient to demonstrate worth,& visible positive impact

Institutionalization: The change has a long history of worth, durability & stability & has been officially incorporated into the routine operating actions of the organization.

Internalization: Persons are highly committed to change because it is similar with their personal interests, goals or values systems.

PERSPECTIVES OF ORGANISATIONAL CHANGE

DEFINITION: Perspectives of organisational change

gives the individual an approaching into the basic principles that force to change.

They also gain an understanding of the factors that impact on the willingness & ability of individual to change.

It shows the individual how to deal with the fear that may be generated where change is just around the approach.

The Nature of organisational change Globalization of markets Technological changes. Political realignments. Changing Demographics. Changing Customer preferences Organizational restructuring.

The principles of Organisational Change

Honesty. Aims. Participation. Recognition Team Working & interpersonnal

relationship Vision of the change..

The Types of Organisational change.

Happened Change. Reactive Change. Anticipatory Change Planned Change. Incremental Change Operational Change. Strategic Change.

Fundamental change. Total Change. Transformational Change Change. Recreation. The Forces of

Organizational Change External Forces Internal Forces

External Forces

1.Demographic Characteristics Work force is more. Effectively manage.

2.Technological Advancements. 3.Market Changes. 4.Social & Political force.

Internal Forces.

Human Resource problems.

Managerial Behaviour & decisions.

PEOPLE/HUMAN RESOURCE

Nature of Organisational Change.

quickness of Change in social ,political, & economic environments has marked impact on organizations & individuals.

Some of the notable changes are: Globalization of markets. Companies should compete in

international markets & local markets exposed to foreign competition.

TECHNOLOGICAL CHANGES:

Computers. Instantaneous

communication. Faster transportation.

POLITICAL REALIGNMENTS

Free Trade Cooperation among nations.

CHANGING DEMOGRAPHICS

Has led to the decline in work ethics.

Changing in sexual & family mores. Greater no of minorities & women

joining the work force.

CHANGING CUSTOMER PREFERENCES

Customers are less loyal to particular products or companies.

They are choosier, more demanding & better informed about the products by the mass media.

ORGANISATIONAL RESTRUCTURING Downsizing. Resizing. Mergers & Acquisitions. New Challenges Changing Systems & Technologies.

StructureStructure

What Can Change Agents Change?What Can Change Agents Change?

PhysicalSetting

Structure

People

Technology

Structure

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Structure

+

TechnologyTechnology

PeoplePeople

Structure, Technology, and People as Targets of Organizational Change

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