Fourth Quarter 2017

Access our website at www.servucu.com

CEO to Retire after 49 Years of Service Nancy Williamson, who has led ServU Credit Union for the past 49 years has announced plans to retire at the end of 2021. She leaves as only the second CEO in the credit union’s 65-year history. Williamson started her career at ServU as a loan file clerk while attending college. When she started, the Credit Union had assets of $500,000. After graduating from Elmira College with a degree in Accounting she became CEO at the age of 25. Today, the Credit Union has nearly 40,000 members, six branch offices, over 100 employees and assets exceeding $400 million dollars.

During her career, Williamson oversaw the opening of seven new locations, multiple name changes and four mergers. She is a well known public speaker, teaching others about how to protect themselves and their accounts from fraud and scams.

Williamson says her proudest achievement is building an organization that is different than the competition. “When you call our credit union you get what we call the ServU advantage, a real person to answer the phone. We do not determine your loan rate by your credit score, and our staff have a desire to anticipate your needs. Our members own this credit union and our mission is to exceed their expectations.”

The ServU Credit Union Board of Directors has selected Keith Orfanides, the current Executive Vice President of ServU, to succeed Williamson. “The Credit Union is in a great financial position and my successor will undoubtedly carry this credit union forward” said Williamson. “He knows the culture and has been at ServU for over 31 years”.

Fourth Quarter 2021

ServU Credit Union is pleased to share that we are getting close to opening the new Headquarters and Painted Post Branch location. This office has exciting new features including two drive thru lanes, a drive up ATM, a self-service coin machine and a tech bar where members can learn about our e-services. Simultaneously, our 77 Victory Highway location will close after 42 years. We look forward to sharing this beautiful new building with our membership. Look for annoucements about exact opening and closing dates soon!

The new branch will operate with the following schedule:

HOURS LOBBY DRIVE-THRU Mon. - Weds. 9AM - 5PM 9AM-5PM Thurs. & Fri. 9AM - 5PM 8:30AM -5PM

Scan here for a map & directions to the new location.

Community Shred Days:

October 13 - Hornell Branch.....9am - 12pm October 20 - Administrative Branch in Erwin.....9am - 12pm October 27 - Bath Branch.....9am - 12pm **ELECTRONICS WILL NOT BE ACCEPTED THIS YEAR**

Christmas Club Accounts: October 10 - Christmas Club Account balances will be transferred to the primary savings account

Holiday Closings:October 14 - Columbus Day November 11 - Veteran’s Day November 28 - Thanksgiving Day December 24 - Christmas Eve (Closing at 1:00 pm)December 25 - Christmas DayDecember 31 - New Year’s Eve (Closing at 3:00 pm)

Dates to RememberDates to Remember

Federally Insured by NCUA. We do business in accordance with the Federal Fair Housing Law. ServU is an equal opportunity employer.

Safety Tips for Online & Mobile Banking

Protect Your Devices! A tried and true way for hackers to access your personal information is through malware – which is a software intended to damage, disable or give some unauthorized access to your device.

The best way to combat this type of attack is to keep your anti-virus/anti-malware software up to date. Thankfully, many of the most popular computers, tablets and mobile phones make this step easy by offering automatic software updates.

Be sure to always allow updates when they are presented to you, even if it means you need to pause what you are currently doing on your device. Delaying an update leaves your device vulnerable.

Pocket Your PaymentNeed some extra money this holiday season?Take a month off from your loan payment with our Pocket Your Payment program. Members can choose to *SKIP their Nov. 2021, Dec. 2021 OR Jan. 2022 loan payment(s) and pocket the cash! Each skip has a $10 fee.

Forms will be available on our website and in all ServU locations in mid-October. Completed forms can be returned to any ServU office in person or via mail.

*Pending approval. Your loan(s) will resume a normal payment schedule the following month. If you skip your loan payment(s), the term of the loan(s) may increase and interest will continue to accrue on the unpaid balance. The interest is deferred to future payments. By skipping a payment(s) on your loan(s), the total amount you pay for finance charges on your loan(s) could be greater than stated on your loan disclosure(s). If you purchased Guaranteed Asset Protection (GAP) for your loan, this skip request may affect the amount paid at the time of a GAP claim. A fee of $10 per loan is a finance charge and will be deducted from your share savings account for this service at the time this request is processed. If you pay your loan electronically from another financial institution, you are responsible for stopping those payments. This offer does not apply to Visa Credit Cards, or any Real Estate Loan including “PLUS” Loans, any loans currently receiving CUNA disability and single payment loans.

2022 Scholarship OpportunityServU is pleased to offer a unique scholarship opportunity for members who will graduate high school in the Spring of 2022. The ServU Smart Saver Award is a $1,000 award geared towards students who have participated in a variety of extra-curricular activites and have demonstrated consistent academic performace by achieving a GPA between 75-90.

Applications will be available on our website, in all ServU locations and in school guidance offices.

Applicants will need to provide the following: • Completed Application • Essay • High School Transcripts

Application Deadline: March 11, 2022